Do You Know What a Shoplifter Looks Like?

 

  1.  A French Historian is accused of stealing American war heroes’ dog tags to sell on eBay. 
  2. Colorado publisher accused of stealing money from authors

  3.  Store clerk accused of stealing thousands in lottery tickets

The retail industry is not the only one dealing with theft in the United States.  The retail industry looses more than $35 million dollars  to shoplifting every day in the United States. But, theft does not seem to restrict itself to retailers, theft occurs in every place where the opportunity arises.  The shoplifter can be a member of a shoplifting ring, or a regular shopper who has a job, a family, or even financial stability.

There is not a profile of a typical shoplifter.  The shoplifter can be a government representative or a store clerk, a policeman or a French Historian, a shoplifter can be a member of your family or a neighbor.  Many of these people often times feel ashamed or are unable to talk about this issue with other people and are unable to seek help, but the problem does not go away, and everyone looses.

If you are in the retail industry and believe what a shoplifter looks like as they enter the store, then you have already lost against shoplifting. Training the management and employees of a store to combat shoplifting is an important aspect of any store that wants to be profitable.

Read more about this and other issues by clicking the links below.


Exactly What Is a Shoplifter and How Much Do You Know?

Industry veterans may find it odd to ask ‘What is a shoplifter?’ after years of experience. But it’s always good to revisit the fundamentals.

When asked “What is a shoplifter?”, most readers of the LPM Insider probably have a pretty good idea of how to respond. I do too, but it’s interesting what you learn (or re-learn) when you actually do some research on the subject. If you look up the definition of shoplifting, you will find different variations in wording. Some reference larceny, some concealment, and others talk about intent. But the basic definition boils down to this: shoplifting is the “theft of merchandise from a store or place of business.”

The terms “shoplifting” or “shoplifter” are not usually defined by law. The crime of shoplifting generally falls under the legal classification of larceny and can be a misdemeanor or felony, depending on the dollar amount stolen. State by state, larceny laws vary greatly.

For the average person, shoplifting is sometimes confused with burglary or robbery. However, all three are different. Burglary refers to unlawful entry into a building with the intent to commit a crime, especially theft. If a burglar is successful, they will not come in contact with another person.


Shoplifting girl sparks compassion from Atlanta police officer

Atlanta (CNN)In a rough part of this city’s northwest side, the call about a shoplifter at a discount store should have been straightforward.

For Officer Che Milton, it was the first call of his shift — on his fourth day on the job.
Inside the store, Milton met a sobbing 12-year-old named Heaven Staples.
“She’s crying, bawling. Tears everywhere,” Milton told CNN. “She was upset she was caught stealing.”
Heaven told him that she was stealing shoes because her 5-year-old sister needed them.
“I couldn’t put her in the system, being 12 years old, for stealing some $5 shoes,” Milton recalled. “I’d rather just take her home and see what’s going on.”
The ride was short. Heaven cried. Then, they walked in the door.
“That’s when I saw the conditions — how the conditions were in the house,” Milton said: five children and their big sister, Heaven, without much food or furniture.


 

Can High -Tech Prevent Shoplifting?

The causes for shoplifting are varied and the solution to these issues are not yet answered.  Many people shoplift because of a mental issue, while other shoplift because it is easy and profitable for them.

The National Association for Shoplifting Prevention states that shoplifting has become one of the most prevalent crimes committed in the United States every year.  Shoplifting though is viewed by many of the  people committing the crime as an issue of no importance, or one that does not affect the communities or the people around them.

For a retailer, the issue of shoplifting is a big problem that cost them billions of dollars every year.

For more about this and other issues, follow the links below.


Police give tips to prevent shoplifting

Albany police said the number of shoplifting cases usually increases during the summer, so they’re working to keep local businesses safe.

Police held a meeting for their business watch group on Thursday and shared tips to prevent shoplifting. Some of those include using and testing alarms and video surveillance systems regularly and leaving lights on at night to discourage burglars.

Police said businesses should also communicate with their neighboring shops and with police to share information and surveillance video.


Store Security Turns High-Tech to Prevent Shoplifting

That five-finger discount will kill your bottom line. With $45.2 billion lost to retail theft in 2015, some stores — hoping to avoid the estimated tens of thousands it costs to employ a two-person security team — are turning to higher tech solutions that don’t need to be paid overtime. Technology like facial recognition software that keeps an electronic eye out for known shoplifters can be tough for small independent retailers to afford. But proponents say it doesn’t just catch shoplifters, it discourages them in the first place.


There is more to shoplifting than meets the eye

Last week The National reported that a 29-year-old Macedonian woman, a tourist visiting Dubai, was sentenced to two months in jail. She was arrested in January for attempting to steal lingerie, perfume and lipstick from the Victoria’s Secret store at Mall of the Emirates. She admitted the charges, but in her defence she claimed that she didn’t know why she shoplifted. “I have money, but I steal,” she told her prosecutors.

The UAE is home to some of the world’s largest shopping malls; it also has one of the highest per-capita retail shopping centre densities in the world. It makes sense, in this context, to understand why people shoplift. Globally, billions of dollars are lost each year to shoplifting. So understanding its causes and consequences and trying to find cures are good for business.

In the case of the tourist, we might never know, for sure, why she decided to stuff her handbag with goodies from Victoria’s Secret. More generally, however, psychology and those concerned with consumer misbehaviour have advanced many ideas about why some people shoplift.


 

Tips To Counter Website Advice For Potential Shoplifters

There seems to be an advice website or YouTube video for nearly everything these days. Want to know who to call for home repairs? Need information about a car before you buy it? Looking for someone to date? Yes, it’s all on the internet, I’ve even completed some plumbing repairs and small vehicle repairs with the aid of online videos. Unfortunately, while there is a lot of help and good information on the world wide web, there are also sites that purport to be “informational” only but the information they provide supposedly tells people how to shoplift. What I find even more irritating is that some of these theft websites allegedly are written by former Loss Prevention personnel. The information they give is sometimes too accurate and could cause problems for a retailer who isn’t informed themselves on how to prevent thieves from stealing from them.

     Here is some ‘information’ that is published on the web and our advice can help you fight back against these shoplifter websites.

  • Website: Carry money with you, no money makes it hard to say it was spontaneous.
    Loss Prevention Systems Inc. (LPSI) Advice: It makes no difference if the shoplifter has or does not have money. Treat all shoplifters the same and be consistent in prosecuting within whatever your policies say.
  • Website: Carry a bag but don’t place anything in it. It may get you off the hook if they can’t find anything in it.
    LPSI Advice: Store Loss Prevention or Managers should never be stopping a suspect if they don’t know where the concealment took place and what was concealed. If you don’t know and didn’t see it, smother them with extensive customer service.
  • Website: Security does not go looking for poorly dressed people. They may pick on you out of boredom but they anticipate professional shoplifters will dress up a bit. Wear whatever you want.
    LPSI Advice: Loss Prevention professionals who do the job right look for signals that may indicate someone is going to shoplift and the types of clothes worn. Are the clothes unseasonable? Is the person wearing a bulky coat when it’s warm outside? Is the person in a known high theft area? Does the person avoid customer service from employees?
  • Website: If you get caught don’t act tough or be a smart “arse” (sic), cry, bawl, beg them not to call the cops, that your kids will be taken by CSV (child services).
    LPSI Advice: Always be consistent. Don’t play favorites and don’t do “favors”. Not applying the rules equally to everyone can actually get you into legal hot water. If there are children with the shoplifter there is nothing wrong with allowing them to call a family member or close, trusted friend to pick up the children. Often shoplifters who have no record of shoplifting have been caught before they were just released and not prosecuted. See how that works?
  • Website: Look for younger, or less ‘affluent’ associates who may turn a blind eye if they see you shoplifting.
    LPSI Advice: Train ALL of your associates on the importance of customer service and the necessity to report all suspicious activity. Perhaps initiate a reward program for employees who can demonstrate they have prevented a theft. This may be done if they can show clothes with torn off tags or an anti-theft device that was being tampered with and the associate walked up and disrupted the thief. Maybe it’s a fitting room attendant who finds merchandise hidden that a shoplifter was going to try to take into the fitting room. Age of an employee should never be a factor.
  • Website: Most employees at places with EAS (electronic article surveillance) door alarms (towers) view them as an annoyance instead of as an asset. If someone does respond to an alarm they are usually only allowed to ask you if you “forgot to pay for something”. They cannot threaten to call the police. There was no evidence.
    LPSI Advice: Ensure all associates are trained on appropriate EAS alarm response. Waving goodbye or saying, “It’s okay” is not appropriate. Employees should be asking politely for receipts and then looking for dates, time stamps, and verifying the items on the receipt are the items being carried out. If a discrepancy is found a manager should be called over. If nothing is found in bags or in the shopping cart, there are additional steps to take in order to determine the cause of an alarm.

     Loss Prevention Systems provides training for managers and staff on preventing shoplifting. You can contact LPSI for information on how to approach an EAS/Checkpoint system alarm. These are simply a few tips on how to overcome the tips from these “informational” websites. Don’t be a victim to shoplifters. You can prevent theft, reduce your shortage and increase profits. Proper training for you and your managers can pay big dividends regardless of what criminals may read on the world wide web.


Too Small A Store For A Loss Prevention Department? Loss Prevention Systems Inc. Is The Solution To Your Dilemma

Shortage control and theft prevention for small retailers which have no Loss Prevention Associates in the store was the topic of a recent article in an online loss prevention magazine. The points were well made and much of it was directed at stores that may have district or regional Loss Prevention Managers. But the truth is there are many small, independent retailers with no affiliation to a larger company. How do these stores cope with reducing shrink and preventing theft? It could be a tough problem but Loss Prevention Systems Inc. (LPSI)has the solutions that can keep small stores keep shortage down and profits up.

     So what are the solutions for those smaller retailers and how can LPSI help?

  • LPSI offers business owners advice through the blog posts on its website. The blogs are written by professionals who have years of experience in retail management and retail Loss Prevention. They give helpful insights from their personal experiences and knowledge of how shortage occurs. These insights can often be applied to any retail environment from a local “Mom and Pop” shop to a big box retail store.
  • LPSI posts videos on YouTube. Bill Bregar, owner and President of LPSI regularly posts videos to the web site, sharing stories from his extensive Loss Prevention experiences and tying them in with tips and strategies business owners and managers can employ in their own buildings. The videos are short yet informative and interesting as Bill includes anecdotes from his time in the field.
  • LPSI’s Facebook account provides additional videos and information on merchandise protection tools like Checkpoint and Alpha security tags and electronic article surveillance towers.
  • Small business owners may not have all of the information they need on how to prevent theft from employees or from shoplifters. While they are knowledgeable on the aspects of ordering products, replenishing the stores, running point of sale terminals they may not be equipped or even aware of all the various methods that can impact shortage. LPSI offers training seminars for business owners and managers that will give them the knowledge and information they need to prevent shoplifting, dishonest employee activity, and fraud.  A store may not be able to afford its own Loss Prevention department but this does not prevent them from proactively deterring or stopping thieves. LPSI has provided training both nationally and internationally to give business owners the tools that will allow them to defeat thieves even without a Loss Prevention Department.
  • Were you aware that hiring the wrong people to work for you can lead to internal theft and fraud, poor employee morale or worse, they could be a legal liability? LPSI offers professional background check services. They can look at an applicant’s criminal history, driving record, verify academic records, check on prior addresses, and verify employment history. Will the employee be working around children or other employees? The background check services offered by LPSI can check on sex offender registries to make sure your other employees and customers are safe and secure. Our company can make sure your hiring practices are optimizing your investment in staffing your store(s).
  • Consider that retail anti-theft devices and EAS pedestals can significantly deter shoplifting crime and even internal theft. You might be thinking about investing in it but you’re not sure how much you should invest or what the impact of your investment will be? LPSI offers a Free ROI Calculator on its website. There is no obligation to use it but simply entering the amount of money you are thinking about investing in Checkpoint equipment and how much your annual sales are, you can get a quick estimate of what your savings from shortage reduction would be.

Shortage reduction and theft prevention does not necessarily require a Loss Prevention Department.

     By using all of the resources available through Loss Prevention Systems Inc. you can effectively reduce merchandise shortage. We can also assist you in making the right investments in merchandise protection that will best suit your store size and the type of merchandise you carry.  Spend some time reviewing the LPSI website and social media posts and see if WE can be meet your Loss Prevention needs.


Who Is Your Typical Shoplifter?

Shoplifting is a crime.  Stealing merchandise and walking out the door is a crime millions of people are doing every year.

It  costs the retail industry billions of dollars yearly, as well as the communities where these incidents occur.  Tax income that is not collected from the stolen merchandise leaves communities and many social programs unfunded and in some instances cut out altogether.

The National Association for Shoplifting Prevention (NASP) states that there is no profile of a typical shoplifter. Women and men shoplift as equally and often.

The following news stories will give you  a glance at the shoplifters for this month.  Shoplifters come from all walks of life. Profiling a person because of preconceived notions of what a shoplifter is supposed to be, is not only illegal but wrong.

Click on the links below to read more about shoplifting.


Husky Caught on Surveillance Shoplifting a Loaf of Bread, Then Returning With an Accomplice

Get your paws off the merchandise!

A Siberian husky was caught on security footage shoplifting a loaf of bread from a Dollar General store in California.

Although a store worker tried to stop the furry bandit before she escaped out the automated doors, “the suspect was able to avoid apprehension and escaped on all fours,” according to the Shafter Police Department, which released surveillance on their Facebook page following the event last week.


Police officer resigns after allegedly shoplifting by stuffing meat in his pants

DES PERES, Mo. (KMOV.com) –

A St. John police sergeant is off of the force after police arrested him for shoplifting hamburger meat at a Des Peres grocery store.

On April 21, Des Peres police say Sgt. Matthew Barthelmass walked up to the meat counter at the Dierbergs on Manchester Road. The security guard followed him, and saw him walk to the cooking supply aisle and “conceal the product inside of his waistband. He had a larger Cardinals pullover on and could not see a bulge,” read the report.

The report goes on to say Barthelmass paid for items inside of his cart, but not the meat in his pants.

He was confronted by the security guard when he was leaving.

“I asked the subject to remove the meat from his pants. He explained to me that he was a police officer for St. John Police Department,” said the report.

St. John Police Chief J.R. Morris says Barthelmass has been with the department for 10 years.


LOCAL DOCTOR ARRESTED FOR SHOPLIFTING

CULLMAN – A local doctor was arrested for shoplifting recently, according to reports from the Cullman Police Department. Mir Kwon Wu Varquez, 59, was arrested on May 10 and charged with fourth-degree theft of property/shoplifting, a Class A misdemeanor.

Police Chief Kenny Culpepper says the incident occurred at the Wal-Mart store on Highway 157.

Varquez is a cardiologist at Cullman Heart & Urgent Care, P.C.

According to Alabama Code, Section 13A-8-5, theft of property in the fourth degree is applicable when the theft does not exceed $500.


 

The Habit of Shoplifting

The National Association for Shoplifting Prevention studies have shown that there is not a profile for a typical shoplifter.  Women and men shoplift as frequently, and the majority of the shoplifting is done by adults.  And although, shoplifting has been shown to start early in a person’s teenage years, as teenagers become adults, the tendency to shoplift stays with them.  Drugs, poverty, and mental illness have been factors for people who shoplift.  In other cases, the reasons are still unclear.  People from all walks of life shoplift.

Studies in the United Kingdom have shown that people who shoplift will do so again within the year.  That is the case in most developed countries.  Shoplifting can be a way of life for many of these people, and if retail stores across the globe do not find measures to mitigate the damage these shoplifters do, the profits these retail stores can count on at the end of their fiscal year diminish tremendously.

To learn more about this topic, follow the links below.


One in four criminals re-offend within a year

More than a quarter of offenders are re-convicted within a year, according to official statistics.

Figures from the Scottish Government show that in 2014-15, 28.2 per cent of the 43,634 people released from prison or given a non-custodial sentence such as a community payback order or fine had a further conviction within a year.

The overall re-conviction rate has fallen 0.3 per cent from 2013/14, continuing an 18-year downward trend.

But of those given a custodial sentence of six months or less, 57 per cent were re-convicted within a year and 39 per cent were back in prison 12 months later.

Offenders released from jail in 2014/15 had a higher re-conviction rate at 43.9 per cent than for any other type of sentence except drug treatment and testing orders.

Statisticians highlighted that offenders who receive short sentences typically commit “low level” crimes such as shoplifting, but often in higher volumes and are more likely to be re-convicted.

Sex offenders had the lowest re-conviction rate at 12.1 per cent, while people committing crimes of dishonesty such as theft or shoplifting had the highest out of the crime classifications at 42.5 per cent.

Justice Secretary Michael Matheson said the figures showed that community sentences, including community payback orders (CPOs) brought in to replace community service, were more effective at cutting re-offending than short jail terms.


Former State Rep. Hurley pleads guilty to three shoplifting incidents

ROGERSVILLE – Local businessman and former State Representative Bruce W. Hurley, 83, entered guilty pleas in Hawkins Co. Criminal Court on Friday, April 28, to three counts of theft of property valued at less than $500.

Court records indicate that Hurley, who pleaded guilty before Criminal Court Judge John F. Dugger, Jr., will serve no jail time as a result of his pleas of guilty to what amounts to three shoplifting charges.

Judge Dugger imposed a sentence of 11 months and 29 days, but ruled that all but 120 days of that sentence is to be served on probation. The remaining 120 days is to be served on community corrections (house arrest), court records indicate.

In addition to a $50 fine on each count, Hurley was ordered to pay $4.02 in restitution to Walmart, one of his two theft victims. The other theft victim was the Rogersville Food City supermarket. All three charges were brought against Hurley by the victims, according to a Rogersville Police Department spokesman.

Court records indicate that the thefts took place on Aug. 25, 2016; Sept. 29, 2016; and Nov. 16, 2016.


Have Fun With Shoplifters, Yeah Really!

Okay we know that shoplifters are one of the lowest forms of life. Stealing from people is not noble or right in any situation. I believe that shoplifters are a strong competitor for the oldest profession in the world. After all, I bet a cave man was able to steal a rock from another before prostitution even existed and politicians didn’t even exist yet. Even though some in Congress seem to have been around much too long.

So if we can’t get rid of them, we might as well have a little fun with them. In the process make them very frustrated and uncomfortable. All the while your staff is being entertained. This provides a great break to the normal retail grind for your folks, ultimately sends the shoplifter packing with an empty bag and the best part of all saves you money. And let’s not forget this sends a signal to the shoplifting community to go elsewhere and leave your store alone.

So what’s the secret????? Customer Service! Once you know how to spot a shoplifter customer service them to death, overtly and openly. If you don’t know how to spot shoplifters even before they steal, contact us, we can teach you how to do that.

You see the one thing that all shoplifters need is privacy or at least the perception of it. If you or your staff is customer servicing them, they can’t do the dirty deed and they get the message. Typically they simply go elsewhere and don’t bother you further.

Entertainment is great but try to avoid getting the popcorn and 64 ounce drink out and watching. That would just be rude.

CC Intro:

I bet you never thought that shoplifters could be a form of in-store entertainment did you? Why not! These bottom feeders are not exactly the sharpest tools in the shed so let’s drive them crazy and have some fun at the same time. That is what our Feature Article is all about this month. ENJOY!!!!


Cash Handling Tips That Can Prevent Cash Losses

Have you ever noticed that when a convenience store robbery takes place the crook never demands all of the credit card slips? I have never heard of a bank robber pulling out a gun and yelling for the teller to give them all of the checks in the drawer. What is it the bad guys are always trying to get their hands on…CASH! While Loss Prevention departments do work on credit card and fraudulent check cases our bigger concern is cash theft and fraud. It has been my experience that in many incidents involving a stolen credit card or check, I have been able to work with bank investigators and police detectives to identify and in some cases resolve those crimes. In those situations there is usually a victim as well as a perpetrator of the crime. When it comes to cash loss cases it becomes another matter altogether, the victim is the store. While we may have video of the crime there may not be any other means of tying in additional information. Another issue with cash losses is that the stolen money cannot be tracked further. Stolen credit cards tend to leave a trail of locations where they are used which can lead to greater opportunities to pick up on additional evidence. The same can be true with fraudulent check writing cases. With a cash loss case, once it’s gone you don’t see it again, money is not traced.

     What kind of situations can lead to cash losses? The first thing that comes to mind is internal employee theft. A cashier may steal directly from a register till and pocket the money. You could also have a cashier stealing from customers by short-changing them. I recall at least one case I had in which the employee was keeping back a dollar every so often from a customer’s change they were due back. Until a customer complained to the supervisor rather than going back to the cashier, I had no idea it was taking place.

     External causes of cash loss can include:

  • Robbery
  • Short change artists
  • Till Tappers
  • Counterfeit and fraudulent cash (fraudulent bills may be a $1 bill with two $100 corners pasted over two of the $1 corners. The other two corners are pasted on another $1 bill giving the bad guy $200 of value for a $100 bill and yes, it does happen when a bad guy tries to hurry a new or young cashier).
  • Grab and Runs

In all the cases of external cash losses there are cash handling tips that any store can use to minimize the risk of loss or the amount of exposure to loss:

  • Be sure to do daily bank deposits. Preferably contract with an armored car service to pick up money or drop off change orders. If you choose to conduct your own deposits vary the time of day and the route to the bank. Storing excess money in your cash office only increases the amount you could lose in a robbery.
  • Train cashiers to call a manager or supervisor for any transaction that is $20 or less and the payment is a $100 bill.
  • Train cashiers to never allow someone to put their hand in the till. Slam the drawer closed if necessary. If a customer is taking too long to look for change, the drawer should be closed.
  • Have cashiers place all large bills under the till and call for a pick up when the transaction is complete or have a cash drop at the register that can only be opened by a supervisor. This keeps bills from being seen by customers when the drawer is opened and prevents a grab and run.
  • Use locking till covers for registers. When a register is not in use but has money in it, the till cover prevents someone from getting to the cash even if they have a register key to open the drawer.
  • Cashiers should each have their own till. When multiple employees work from one register it is more difficult to pinpoint who may be causing cash shortages and dishonest cashiers know it.
  • Conduct register skims when they are over a pre-determined dollar amount. There is a temptation for dishonest employees to feel that the more money in the register the less likely a $10 or $20 bill will be missed. Lesser amounts in a register drawer also take away incentive for a potential robber.

There is always going to be risk of loss when cash is an accepted form of tender for your business. Minimizing that risk can be done through training and a few commonsense security measures.


Shoplifting And The Law

Law changes across the United States dealing with shoplifting are always changing.  Police departments across states work among businesses to protect them from shoplifting and other illegal activities. Businesses need and demand harsher sentences to deter shoplifting.  Businesses dealing with shoplifting are inarguably in accordance with the police force, and want solutions to protect their business and ultimately their bottom line.  When training your loss prevention personnel, what is allowed and what is prohibited according to the law, must be addressed with them and with the management of your company. A well trained loss prevention officer can be the difference between a law suit or not.

For more about this topic, follow the links below.


Civil Demand Letters After You Are Busted For Shoplifting

Shoplifters who were caught and released are getting an additional scare in the mail after the event occurs. You may have been caught lifting a pack of gum, or a shirt from a local store. When you were caught you may have just been asked some questions and let go on the spot. However, a letter might come in the mail to scare you after the fact even if you aren’t arrested.

Typically when you are caught shoplifting in Illinois, the store gets their merchandise back undamaged, on the spot. There are no damages incurred by the store, as they are free to sell that t-shirt or pack of gum. However, some law firms are coming after shoplifters in an attempt to gain monetarily for the event. A letter arrives, from a law firm claiming damages and back legal fees they claim a shoplifter owes.  This is called a civil demand letter. This letter does not mean any charges have been filed against the shoplifter and the person who receives the letter probably shouldn’t pay. In my opinion, making the payment admits guilt.


Know Your Rights if a Store Detains You for Shoplifting

Being detained by a store or mall security office under suspicion of shoplifting is an experience no one wants to have. Often mall security will try to pressure you into signing a statement admitting your guilt (often threatening to call the police if you don’t) or force you to pay restitution for your offense, but in some cases things can escalate. If you’re detained for shoplifting—regardless of whether you’re innocent or guilty—you have rights. Here’s what you need to know.

This post is part of our Evil Week series at Lifehacker, where we look at the dark side of getting things done. Knowing evil means knowing how to beat it, so you can use your sinister powers for good. Want more? Check out our evil week tag page.
What Has to Happen for a Store to Detain You

The first thing you need to know is what a store has to have or has to see in order to exercise their right to detain you. First, a witness or employee needs to establish probable cause.


Shoplifting offenses are fairly common, but that doesn’t mean shoplifting crimes aren’t taken seriously.

Shoplifting offenses are fairly common, but that doesn’t mean shoplifting crimes aren’t taken seriously. Every state’s penal code includes provisions that apply to shoplifting (usually under the umbrella of theft or larceny statutes), and penalties can be harsh — especially when the dollar value of the merchandise is high, or the offender has a criminal record.

What is Shoplifting?

Shoplifting is typically defined more broadly than the simple removal of merchandise from a store without paying for it. You can also be charged with shoplifting (or retail fraud) for things like:

  • altering a price tag
  • removing (or even just trying to remove) security tags and other theft-prevention
  • “secreting” an item on your person while still in the store (putting merchandise in your pocket or purse), and
  • removing an item from its packaging and concealing it in or among other merchandise.

 

Improving Loss Prevention Training For Your Employees

Training your personnel well on how to handle shoplifting incidents, can be an asset for any company. Excellent training is an asset.  Prejudiced training is a liability for the business plus it’s bad for business.  The loss prevention team and management of the store that receive training and are constantly educating themselves through out their careers, become  indispensable in any company.  

For more about this topic, follow the links below.


How Organizations Can Impact Loss Prevention with Improved Associate Knowledge

Four takeaways gathered over the course of transforming the way Bloomingdale’s approaches LP and safety training:

Prior to 2012, Bloomingdale’s was doing what most retail organizations do when it comes to lossprevention and safety training–relying on a number of standard training approaches like posters, classroom training, huddles, and pre-shift morning rallies. But these approaches just weren’t working.

As I contemplated this situation, I realized we weren’t focused on the right thing. We were concentrating on simply delivering training, when we should have been focused on building knowledge. Simply plastering posters on the wall or using all those other one-off approaches weren’t making our associates smarter or getting them to do the right things on the job. This dearth of knowledge was impacting our loss prevention and safety numbers.

We sought out and eventually discovered an employee knowledge platform that aligned with the organizational vision. The platform’s methodology, which was rooted in brain science principles, and its use of gamification techniques to keep associates interested, succeeded in building employee expertise over time. Since implementing the platform, we’ve reduced safety claims by 41 percent and saved $2.2 million per year, which is a $10 million savings overall.


Here are a 20 ways to make more money and boost your profit margins by minimizing loss in your business: – Modest Money (press release) (blog)

There’s an old saying that “you have to spend money to make money,” but it’s also true that one of the best ways to make money is to avoid spending money in the wrong places. If your business is spending too much money on unnecessary business expenses – or worse, if your business is losing money due to theft by customers or employee fraud – you are letting good money go out the door. And this makes it harder for your business to be profitable because you have to work that much harder.

Here are a 20 ways to make more money and boost your profit margins by minimizing loss in your business:

  1. Reduce Administrative Errors: Many businesses make seemingly simple mistakes in their pricing, paperwork or bookkeeping that lead to big losses over time.

VIDEO: What police told last night’s West Seattle Crime Prevention Council meeting about recent gunfire incidents, and more

Despite the overnight gunfire spree hours earlier, turnout was low at last night’s West Seattle Crime Prevention Council meeting, so we recorded highlights on video. Above is what precinct commander Capt. Pierre Davis told attendees; below, special guest Officer James Ritter, talking about the SPD Safe Place program, which has now been adopted by more than 50 cities across the country.

Toplines: Capt. Davis said a multi-city/multi-agency task force is working on the gunfire situation, which has seen recent incidents in South Park as well as West Seattle (SP also is part of the SW Precinct’s jurisdiction). None of the WS incidents have resulted in injuries – so far; the precinct is working with special teams including the Gang Unit and SWAT and trying to get more officers out on patrol to try to get ahead of the problem. They are working to identify potential suspects who might be from out of the area – he mentioned Kent, Renton, Federal Way – but spending time with family in this area.