How To stop A Shoplifter?

Police Departments across the nation are busy this holiday season launching operations aiming at catching shoplifters.  Serial shoplifters go from store to store stealing hundreds of dollars worth of merchandise from each store.  Police and retailers alike have been working together to stop this vicious and financially crippling crime.  Shoplifters are not necessarily from the area where they commit their crime, there are serial shoplifters that go from state to state, and from store to store, stealing as much as they can.  For a retailer, the hundreds of dollars stolen from their store is a financial burden, and jeopardizes their ability to stay open for business.

For more about this and other stories, follow the links below.


How local law enforcement are working to stop organized retail crime

BUFFALO, N.Y.–

Organized retail crime is rising across the country, according to the National Retail Federation. In Western New York, local law enforcement said they’re constantly working to stop it.

“They’ll steal goods and products from various stores, sometimes taking orders,” Officer Craig Johnson, field intelligence officer for the Amherst Police Department, said. Johnson said organized shoplifting rings operate locally and even statewide.

“[They’ll go] down the thru way through the major cities, Albany, Syracuse, Rochester, Buffalo, even to Erie, Pennsylvania,” he said. HE said the thieves use stolen ID’s and credit cards to rent cars. They’ll even sometimes steal a license plate from another car to put on their rental. Then they spend hours stealing from stores, including items like clothing, medication, baby formula and even appliances. They then move on to another city by the time law enforcement is notified.

“They could be from different states. They could be from downstate New York. It’s very hard to find out that information of who these people are,” Johnson said.


Serial Shoplifters Target Burlington Stores 

It was a busy day for Amanda Bean. First, she stole several hundred dollars’ worth of merchandise from a store that shares her surname — L.L.Bean. Burlington police cited her for retail theft and released her. Two hours later, Bean allegedly stole goods valued at several hundred dollars from the Skirackon Main Street. Bean was again charged with retail theft and let go.

Since that day in April, Bean, 33, of St. Albans, pleaded guilty to the L.L.Bean theft, but her stealing apparently hasn’t stopped. She has been arrested on similar charges twice — including on October 22, while she was serving a community-based furlough for the L.L.Bean theft. All told, Bean has been arrested more than 20 times and has at least nine retail theft convictions, along with convictions for other crimes.

Downtown merchants are frustrated with frequent fliers like Bean. While other crimes such as burglary are declining in Burlington, retail theft is escalating, police say. Between 2012 and 2015, annual retail theft calls to Burlington police increased from 341 to 423. This year, the trend continued. The number of calls between January and November 1, 2016, totaled 404, compared to 374 over the same time period last year.


‘Operation Blitz’ To Target Professional Shoplifters

MINNEAPOLIS (WCCO) — As we look to get started on our holidayshopping lists, police will be looking for professional shoplifters.

Beginning on Black Friday, more than 30 Twin Cities law enforcementagencies will launch “Operation Blitz.”

The first-of-its-kind partnership in the state will target organized retail theft and financial fraud.

Police showed WCCO how these professionals do their best to avoid detection.

Take what police say happened at a St. Paul CVS two weeks ago, when a man walked in with a gym bag and loaded it with cleaning supplies. He was out of the store in under 40 seconds.


 

TIPS TO SPOT A POSSIBLE DISHONEST EMPLOYEE

theft (2)It’s official folks. It’s December and the year is almost over. It also means that you’ve probably hired some additional help around the store. Whether they be temporary, part-time or full-time employees, they all have one thing in common; they have the potential to steal from you. I hate to sound so cynical, but I’m a realist. With December historically being the biggest month for internal theft, I’d thought I’d share some of my tips on how to spot a potential dishonest employee.

  1. Are they in their assigned department?

Just recently, I worked an employee theft case that I caught on to after seeing this warehouse worker spend a little too much time in the clothing department. Turns out, he was layering clothing in the fitting room stalls when no one was around. While a good manager will always encourage cross-training and the learning of other areas of the store, an employee that is always somewhere they shouldn’t be may be a red flag that their intentions are less than honest.

  1. Break the rules much?

Do you find yourself always telling this one employee to tuck their shirt in, or put away their cell phone? Do you find that you have to keep “reminding” them of the store policies that they continue to break? While there is much to be said about the work ethic of some of today’s youth, sometimes this could be an indicator of a potential thief. I think back to every internal case I’ve ever worked and they all have the same thing in common. During the interview, when I ask do they know why they are talking to LP, most of them start rattling off the copious amounts of policies they’ve violated. People who can’t follow company rules can easily slip into theft without so much a thought. Always address store policy violations and weed out those who can’t seem to follow the rules.

  1. Let’s talk work ethic

Now this one can really go two ways. First, the obvious; if you have a lazy employee, you have someone with the potential to steal from you. If they aren’t happy about their job, if they resent you or the management team, or they are simply not satisfied with life, it will show in their job performance. Poor performers almost always lead to internal theft. They couldn’t care less about anything, so why would they care if they steal a few hundred bucks worth of goodies, right?

Without sounding like I’m talking out of both sides of my mouth, I’ve also found that there are some occasions where a star employee is also doing a fantastic job of stealing from you. Everyone has that one employee that will give their heart and soul to the store. They stay late, come in early, work their off days, volunteer for projects, run the bake sale, clean the toilets and mow the lawn… granted, this is how some people are. I’m one of those people. I have often seen this trait in employees that operated some of the most sophisticated, complex and downright amazing internal theft schemes. I’m not saying that all your bad employees are thieves, and so are all of your good ones, but merely that this trait, along with any other inklings should be looked at.

  1. Who cares when I get to work?

Poor attendance is also a great starting point when looking for dishonest employees. While some people just have a problem with being on time (present company INCLUDED), attendance falls right in line with work ethic and following the rules. Pay attention to those employees who just can’t do what’s expected.

  1. No Money, Mo Problems

You have that one employee. You know the one. Every single store has that one employee. The one that constantly talks about how little money they have, how little hours they get and how they just can’t keep up with their bills. Everyone has financial trouble every now and then, but these employees take it to the extreme. You say, “Good morning, Susie” and Susie responds with, “well it would be good if I had more money…” Every time I have missing money in a store, I immediately have the management team point me in the direction of this employee.

Look, you could have an employee that exhibits all five of these traits and guess what? They may not steal so much as a bag of chips from you. Unfortunately, there is no loss prevention inspired crystal ball that can predict with certainty what employees will steal from you and which ones’ wont. As a manager, it’s up to you to know your employees. It’s up to you to spot those inconsistencies and raise those red flags yourself. It’s your merchandise and ultimately your profits at stake. Don’t let an employee theft ruin your 4th quarter.



Be an Effective Manger This Holiday Season – Prioritize Sleep

meetingpic.The holiday season is officially under way and your stress level is about to go into overload.  When we’re overly stressed bad things happen to us mentally, emotionally and physically: headaches, digestive issues, eating too much, concentration problems, decreased impulse control, increased emotional sensitivity, poor planning ability and sleep disturbances.

The goal for a lot of people in retail is to “just get through the holidays” with the least amount of difficulties and stress, which is a reasonable objective.  So, what can you do to achieve your objective?  The number 1 thing you can do for yourself and your employees (as well as family, customers and friends) is to prioritize sleep. 

Getting enough high quality sleep is a crucial biological need.  A short term sleep deprivation of just 2 weeks can lead to memory loss, inability to focus and poor decision making skills.  A long-term deficiency can cause an increased risk of heart disease, obesity and depression.

There are many things you can do to make a difference in the quality and quality of your sleep.  But, one of the biggest is to stop your harmful electronics’ habits — starting now to relieve holiday stress.  Poor management of electronic devices is one of the biggest problems people have in falling and staying asleep.

Our bodies produce melatonin at night to help us fall and stay asleep.  A cool, quiet and dark room triggers your body to release it.  The light and noise from computers, Kindles, TVs, phones and other devices interferes with this process. 

The guideline is — don’t use any device 1 hour before bedtime.  It gives the melatonin time to work by eliminating all the light, stimulation/aggravation and noise.  It’s estimated that people who leave on even 1 device get at least 30 minutes less sleep a night than those who turn them all off.  Also, they wake up more often and are more restless. 

It’s important to create a good sleep routine and getting control of your unhealthy electronics’ habit is a place to start.  In fact, it might be all you need to have increased energy, a better memory, improved physical well being, stronger coping skills and a calmer mood.

After all, your employees won’t care or remember what cookies you baked for the holiday party.  But, they will care and remember that you were short of temper and long on criticism because you stayed up too late searching on-line for the perfect recipe.


Nicole Abbott is a professional writer who’s had over 200 articles published.  She’s a business consultant and former psycho-therapist with over 20 years of experience in mental health, business and addiction.  She’s a coach, lecturer, trainer and facilitator.  She has conducted over 200 workshops, trainings, presentations, seminars and college classes. 

Shoplifting During The Holidays

womensAs a retailer, your holiday season has started.  During this time of year, retailers big and small profit from a big and busy holiday season.  With the honest shopper, this is a season that retailers look forward to.  It means more sales for the retailer, and hopefully more profits as well. For every retailer, preparing and training their loss prevention personnel during this holiday season is also paramount, it can mean thousands of dollars lost to shoplifting if personnel are not properly in place, or trained. Knowing what items are most likely to be stolen can help your loss prevention team take preventive measures to ensure they are not easily snatched.

For more about this and other topics, follow the links below.


10 Things Shoplifters Love to Steal During the Holidays

It’s a $6 billion problem for retailers.

Retailers like to call the holiday season the Super Bowl of shopping. Shoplifters feel the same way.

According to a recent forecast by Checkpoint Systems, shoplifting as a percentage of sales spikes during the holiday season as thieves (including many retail employees) gravitate to pricier items as more shoppers come into stores.

The holiday season, which kicked off last week, generates 34% of annual sales for retailers, but 37% of their annual “shrinkage,” which is inventory loss for whatever reason—from supply chain inefficiency to employee theft to shoplifting. The latter two account for the bulk of shrinkage.

Shoplifting is $6 billion problem for retailers during the holidays.

According to Ernie Deyle, author of the Checkpoint Systems report, shoplifters are more apt to rationalize their theft during the holiday season. “It’s much easier to do so when a child’s Christmas present is at stake rather than an extra bathing suit for the summer,” he wrote.


It was likely back in the teenage years and little more than a pen or something of similar value, but many people have shoplifted at least once in their life. It’s one of those crimes that, while far from victimless, is undertaken by a large swath of society because it’s seen as no big deal (which, of course it is for the shopkeeper) and can be done swiftly and spontaneously.

It’s also undertaken for various reasons, perhaps a mini act of rebellion against consumerism; or a product of self-assessed entitlement; sometimes it’s just for thrill-seeking; and for some it’s thought of as a desperate act of necessity. It’s also the subject of a new show from British artist Lucy Sparrow, a.k.a., the Queen of Felt,at London’s Lawrence Alkin Gallery. Known as Shoplifting, the show features some of the most frequently shop-stolen items in the UK, including luxury products like Chanel No. 5 perfume, Creme de la Mer moisturizer, a Chanel handbag, and a Fabergé egg—all of them crafted in felt and displayed behind glass cabinets, to entice but prevent would-be thieves.


How stores plan to fight organized retail crime during the holidays

With Halloween over, retailers are in full-fledged holiday season mode. Which means they’re gearing up for Black Friday, holiday staff schedules, stampedes of customers… and theft. That’s right — the holiday season might bring stores a nice sales bump, but it also brings an increase in shoplifting. And retailers are stepping up efforts to crack down on the crime.

We’re not just talking about customers stealing a pack gum in the checkout line. Loss prevention specialists have their eyes on a much bigger target.

Organized retail crime (ORC) is a strategic and highly sophisticated brand of shoplifting where a network of professional thieves work together to rip off retailers. According to a survey from the National Retail Federation (NRF), organized retail crime is on the rise, with 100% of retailers saying they have been a victim in the past 12 months. Furthermore, 83% said ORC activity had increased in the past year.


 

How The Changes To Shoplifting Laws Affect You

We have begun to see a breakdown in the protection we used to be able to depend on. Recent decisions in California and other areas are basically decriminalizing shoplifting.

These changes in the law by out of touch Legislatures are having a devastating impact on retailer’s and society as a whole. Law makers are not addressing the real problems, only the results. People are able to get away with crime and this will have a further reaching impact on future generations and our society as a whole. pic-1

But today it is causing shoplifting in those geographical areas to rise substantially, impacting the retailer’s bottom line and the consumer’s pocket book.

What are we to do? We can no longer depend on the criminal laws to protect us. The politicians have lost their nerve, their minds and the understanding on why they were elected. But the real problem is that the brave and highly skilled Law Enforcement Officers that are there to protect us all, are barely able to contain violent crime let alone shoplifting.  Budget cuts, Democrats, Republicans…… are all to blame.

But you have solutions.  The first is as professionals, we know that we can only depend on ourselves.  So let’s solve this like any other business problem we face on a daily basis. The real solution has three elements.  The good news is that you do have control of all three.

1. How vulnerable have you made yourself?  

pic-2Step back and take a hard look.  Or better yet ask someone you trust to do that. A friend, another business owner…… they really do not need to have any special skills. You should look at your store from the prospective of the shoplifter. If you were going to steal, how would you do it? Do you have dark areas, high shelving, hidden spots that would make the thief comfortable? Is your store unkempt, dirty and not stocked in an organized way? Shoplifters are attracted to these environments. If you are presenting that look, then the shoplifter probably knows you are not able to keep up or simply do not care. This will also breed more shoplifting as word gets around that YOUR STORE is an easy mark.

2. Equipmentpic-3

I am not going to hit this one hard. You know that we sell and install the finest Electronic Article Surveillance (EAS) equipment made worldwide. Checkpoint Systems must be part of your strategy. That is why you see it in almost every major retailer. 

3. Your Staff

pic-4Are they asleep at the switch? Do they care? Have you trained them how you want the shoplifting deterrence program in your store to work and what their roll in it is? This is not something you can put off. It’s like saving money in an account. You got to start. If you are one of Loss Prevention Systems Customers already, then you know this. That is why we conduct live, personalized shoplifting prevention and loss prevention training for our customers. We do this as reasonably often as you need it, free of charge.

These three elements put and keep YOU in control. But you have to start now before it gets worse. And if the trend continues, it will.


HOLIDAY SALES AND EMPLOYEE THEFT TRAILS

goodsThis is the best time for retailers. We make a good chunk of our profits during the last 3 months of our fiscal year. Walk into any major retailer right now and you’ll already see a litany of holiday themed gifts, home décor and all things red and green. We also tend to beef up our staff this time of year as well. Some of us hire part-time works, some may even add a full-time position or two and a great many of us will employ temporary workers. The threat of employee theft also peaks around this time as well.

I caught a local news story this evening regarding a local store’s employee theft problem. The owner had discovered that one of his part-time employees had been stealing thousands of dollars from him in the form of bogus cash refunds and missing cash sales. So much money was missing, the store was literally on the verge of shutting down. How scary is that thought? One employee had single-handedly brought this man’s business to the verge of collapse. Why? A gambling addiction. So, what can you do to avoid this happening to you? Let’s take a look at this particular fraud scheme, shall we?

Missing cash sales

A dishonest employee can do this in two ways. First, they could legitimately ring up a customer and pocket the cash. They could also fail to ring it through the point of sale and simply accept the exact change from the customer, which would also allow them to pocket the customer’s money, instead of it going into the drawer. So how do you prevent this? First, make sure to reconcile your daily sales with the cash in the drawer. In essence, your POS should be smart enough to tell you how much cash you SHOULD have in the drawer at the end of the night. You count the cash, and it should match up +/-a dollar or two, at most. My dad runs a restaurant with a 10 years old cash register and it has this ability. The only excuse for not doing this is laziness on the manager part. Never assume anything when it comes to your money!

Now, that dishonest employee can take it a step further and never record the sale in the register, just opting to take “exact change” from your customer. Granted, this is very hard to track. Even working for a multi-billion dollar a year corporation with a large LP department with endless resources at my disposal, I still don’t have a magic button that I can press that shows me this fraud. This is where you have to install cameras at your POS. If you think something is suspicious about your sales, or your employee, those cameras can make your case every single time.

Bogus refunds

If you allow refunds, you can open yourself up to “ghost refunds” by your cashiers. This is where the dishonest cashier can simply conduct “refunds” when no one is around, pocketing the cash. On paper, it looks completely legitimate. You know that every day, you generally process x number of refunds, so if the dishonest employee keeps the number of returns they do in line with what’s average, you’ll never suspect a thing. That is until you start realizing that your profits are a lot lower that what they should be. How do you stop it? If your register allows it, require a manger key/password for any return transaction. That way, you, or another manager, has to be involved at the point of sale for any refund. A dishonest employee will not try this route if they know you will scrutinize every refund by physically having to be present.

If your register isn’t that smart, but still allows a refund to be processed, have a policy that states that the cashier must always call a manger for approval. Even if you can’t physically prevent it with a password/key, if you have any refunds on the POS at the end of the night, you’ll be able to see them. If you have a refund where you weren’t called, you can always question the cashier, or look at the transaction on camera, provided you have some installed (which you should) to ensure it was legitimate.

This is just two of the ways that your employees could possibly steal cash from you; there are dozens. Like most LP practices, just a little due-diligence and some common-sense best practices can help save you money and stress if they are implemented. While this isn’t meant to be a comprehensive list, or training guide, it should give you a baseline of where to start, especially if loss prevention isn’t your strongest suit.


TRAIN THE TEMPS

employeesAs I sit here on this Halloween night, thinking about how great it was when I was a kid to pillage the neighborhoods for candy and treats, I can’t help but also think about the next 60 days. The real fright comes now for all of us in the retail game. We’ve got so little time to do so very much. We all have new receipts pouring in, plan-o-grams that need setting, bulk stacks that need stacking and bins that need filling; all with the mad hopes of grabbing every possible dollar from now until December 24. A big part of that plan, for most, is hiring temporary help to get us through. Have you ever thought about how these temporary workers can impact your LP goals? With a little training and guidance, they can be one of your greatest holiday assets.

So, what LP practices should you train your temporary workers on? For starters, keep things simple. If you try and overload them with knowledge, you’ll get nowhere fast. I usually run with 5 big topics and expand upon them as needed.

  1. Customer service!

This should be priority number one! Honestly, this should be the priority for all training, regardless of status… Customer service is the absolute, hands down, no way around it, best possible way for you to discourage shoplifting. A thief loves to operate in the shadows. If a pesky employee is always there to lend a hand, well you’ll probably be putting a wrinkle in their plans. Make sure your temp hires understand that the service levels in your store should always surpass any other retailer. A customer should never be ignored, but enthusiastically greeted and assisted as if they were family. You’ll make more money from bigger baskets and the thieves will just hate you for it.

  1. Hot Spots

You know your building better than anyone, so you should know what the thieves love. Is it that rack of personal electronics on the rear aisle? Perhaps those new high end jackets you’ve got this year? Maybe even this month’s new footwear craze. Whatever it is, you undoubtedly know what it is. Well, Mr. Manager, make sure your temps know that information too! Explain what the hottest theft items are and have them be on the lookout for any suspicious activity near those items. Maybe they should call you if they see someone putting all 30 hover boards in a basket… just a thought.

  1. Look for suspicious activity

Easy for you and I; not so much for a high school/college kid’s first temp job in a retail store. Explain what this means to your temp crew. You know what your shopper looks like and how they shop. Train your temps to look for those tell-tale signs of potential funny business. You know, wearing the heavy coat, but it’s 85 and sunny outside (Maybe only in Louisiana’s winters…), clearing pegs, and all those other little bits of information that could help identify a thief.

  1. What to do?!

Well, your temps are paying attention to those hot items, happen to see a customer conceal an item, or they just have suspicions, what do they do now? GO TACKLE THEM! Or not… depending on your insurance, I guess. No, that’s a terrible idea, what they really should do is know how to react to such behavior should they observe it. This falls back to the very first training point above; go give em’ some good ole’ fashioned customer service. Don’t try to “watch” them, be overt with their presence. Your legit customers will love it, and if that person really did have fraudulent intentions, your temp just saved you some shrink dollars. Now, I would throw into this that if they do observe a crime, they need to know to report this to you immediately, preferably while the suspect is still in the store for you (or another manager) to handle.

  1. Safety

Did you really think we were going to talk about LP training and leave out our old friend safety? I never understand seeing debris or trash on the floor in a retail store. All those people working and no one can pick that shirt hangar off the floor? Does it really take an old lady to trip on it before we throw in to the trash? In my experience, GL/Worker’s Comp claims shoot through the roof this time of year. Make sure your temp crew understands your view/mantra/creed/constitution/mandate/stone tablet of what you expect in regard to safety. It’s not OK to climb on a gondola/shelf. It’s not OK to take a joy ride on the lips of the forklift. General frowned upon to ride a pallet-jack like a skateboard and also probably bad for business to leave water spills on the floor until someone decides to mop them up with the back of their shirts. Train them to be focused on unsafe actions/conditions and you may see a reduction in claims this season.

Not much work usually goes into training temporary workers, especially in a retail store. Normally, by the time you start to remember everyone’s name, it’s time to cut them all loose. Do yourself a favor and resist the urge to push people out to the sales floor with an index card’s worth of training. By putting just a little emphasis on LP practices in your temp training, I’ll guarantee that you’ll get a return on that small investment of time.

IS YOUR BACK DOOR PROTECTED?

store-doorEver given any thought to your receiving area and your back door? How often do you open it and walk away? Do you require a manager be present when it’s open, or do you “trust” your warehouse crew with a key? Have you ever considered that an unattended back door could not only cause shrink, but also compromise the safety of your customer and employees? If you answered yes to any of those questions, you may have a problem.

Last year around Thanksgiving, I was scheduled to receive a pallet of television sets for Black Friday.  Three days before the big day and they were nowhere to be found, only my inventory system said they were received on a truck that had already been processed. That pallet was worth $7,500 so I started to panic; checking the few outside containers I had, both warehouses, the sales floor, anywhere I could think of. When I couldn’t locate them, I went to the camera system on the day that I should have received them. Sure as I’m sitting here, I saw my employee roll a pallet of TVs off the truck after watching for a little while. I saw the employee place the pallet where it should have gone, but then a few hours later, I saw another employee wheel them out the back door.

I knew instantly that they had been stolen. There’s no reason for them to go outside, and there was no reason for that particular employee to be in the warehouse. You know what else I saw? That my back door was wide open, and there wasn’t a manager anywhere to be found. Long story short, the employee confessed to stealing/reselling them. When asked how he’d known that he could get away with the crime, he stated that he always saw the back door open. Without a manager present, it became common knowledge amongst a certain group of employees that you could just walk whatever you wanted right out the back door.

Outside of basic employee theft, an unattended back door could also be an invitation to a robbery. Think about this for a minute; you’re a desperate criminal and you’ve decided that you plan to rob Store X. You’ve cased the place for a week now and learned that the safe is in the rear office, in close proximity to the warehouse. You’ve also noticed that the back door is constantly left wide-open with no one (witnesses) around. So would you:  a) walk through the front door and announce a robbery for all the customers, employees cameras to see, or b) park in the rear of the store, enter through the open warehouse door and possibly catch the manager alone in the cash room? I’m no criminal, but I’d probably go with the second option.

Perhaps that is the worst-case scenario. Perhaps instead of robbing you of cash, a thief just sees an easy way to slip out of the store with large quantities of merchandise undetected? If your back door in constantly open with no one around, your regular thieves will absolutely take notice, and take advantage of it. So the next time you see your back door open, be the voice of change and help secure your store, your product and guarantee the safety of people in it. 


Shoplifting And The Holiday Season

grandmaIt is not surprising that CVS is once again the recipient of a lawsuit.  The history of legal suits against the chain is not new.  Black and hispanic shoppers are regularly profiled by the chain according to this Daily news report, and now CVS is targeting the elderly.  During the holiday season, stores do hire more personnel for their store to offset shoplifting, but targeting a specific group is a violation of their constitutional rights as United States citizens.  Profiling has been an ineffective practice that stores and in this case CVS keep engaging in, and which brings them no solution to the problem.

For more about this and other stories, follow the links below.


10 bizarre things Americans steal during the holidays

Shoplifting ends up costing the average consumer an extra $50 during the holiday season.

Americans tend to get sticky fingers around holiday time.

Shoplifting is a major problem for retailers around the holidays, says Ernie Deyle, the co-author of the Checkpoint Systems’ Retail Holiday Season Global Forecastreleased in October, and an industry consultant. Indeed, 37% of a store’s annual shrink loss — shrink is the revenue companies should receive minus what they do receive, due in large part to a combination of losses from shoplifting, employee theft and fraud — happens during the holiday season.

There’s more theft during the holidays for a number of reasons: Increased store traffic leads to more shoplifting, and people tend to rationalize shoplifting around this time: “It’s much easier to do so when a child’s Christmas present is at stake rather than an extra bathing suit for the summer,” the report reveals. Plus, stores tend to carry pricier merchandise during the holidays, “so even if the same quantity of merchandise was stolen, the value of the merchandise stolen is higher,” the report reveals.


Grandma and Grandpa, shoplifters? CVS thinks so

Public enemy No. 1 at your local CVS: Grandma and Grandpa.

Seven discrimination lawsuits filed Monday against the pharmacy chain in courts across the city include the revelation that a CVS “Loss Prevention” handbook warns employees that senior citizens on a “fixed income” present a “special shoplifting concern.”

Attorneys from the Manhattan law firm Wigdor LLP brought the suits on behalf of former employees arguing that the policy is “tantamount to an admission of discrimination against older customers.”

The lawyers, Michael Willemin and David Gottlieb, have testimony from 16 whistleblower ex-staffers who claim that CVS stores across the city discriminate by profiling elderly shoppers, as well as blacks and Hispanics.

CVS’s 2014 “Loss Prevention” training guide says that “each store may have special shoplifting concerns based on it’s location, type of customer, etc.,” according to court papers. Sticky-fingered seniors are listed as one “special concern,” the suit says.


Rare to have older kids join adults in shoplifting

When it happens, officers must use discretion

Adult shoplifters employ all sorts of methods. Among the most insidious schemes are those that use children as decoys or unknowing partners.

Most times, the kids in cases like these are too young to understand, let alone participate in, the crime. They are infants or toddlers under whose clothing or strollers the stolen items are stashed.

But there also is a smaller subset: adults who use older kids as outright accomplices in shoplifting. This latter problem became an issue here locally this week when Ocala police accused a woman and her boyfriend of inducing the woman’s 12-year-old daughter to help them steal clothing from the Wal-Mart on Southwest 19th Avenue Road.

The girl had the unusual distinction of being both a suspect and a victim in one single criminal experience: Police arrested the girl and charged her with theft, and then charged her mother with both theft and contributing to the delinquency of a minor.


 

Shoplifting And The Police Force

law-3

According to many researchers, gun violence and deaths by  firearms have decreased over the last twenty years.  And even though mass shootings at schools, bars, and places of work have plunged the country, and communities into grief, the truth is gun violence has been declining nationwide . One of the reasons that they attribute the decline of gun violence to, is the ability of the police force to direct their workforce in the right direction.  Using computers and online mediums to share information, they can direct their forces to the neighborhoods where a crime is more likely to occur.  Shoplifting for the police, is not on the same level as other violent crimes, and with the resources they have, they Do need to prioritize.

Read more about this topic by following the links.


Shoplifting deemed to be a lower police priority

“All crime is not equal and does not cause the same harm. I think what the public would like us to do, and that’s my experience, they want us to be focused on the harmful crimes.’

SHOPLIFTING has been deemed a lower priority by Leicestershire Police.

The move has caused outrage among business leaders in Loughborough following concerns that over the last few months 62 crimes were reported in the town centre, mainly shoplifting.

Leicestershire Police have adopted the Cambridge Crime Index, which weighs crime in order of harm to the public. Shoplifting has scored low compared to crimes such as domestic violence and child abuse.

Loughborough Police wants to launch FaceWatch, an online shoplifting system which would save police time attending incidents and encourages businesses to fill out a crime report and CCTV over the internet.

The Echo obtained an exclusive interview with assistant chief constable of Leicestershire Police, Phil Kay, who said: “Policing has got less resources – 400 fewer officers than previously.


The Moral, Societal, and Legal Obligation for Theft Prevention

Retailers should be able to demonstrate preventive controls against theft in the workplace.

As a loss prevention professional, it is likely that you have responsibility for detecting, investigating, and resolving internal-theft cases. Doing so may support your organization’s zero-tolerance policy towardinternal theft. Many top retailers rely on their loss prevention departments to give them a competitive advantage by controlling their operational costs through reducing shrinkage and/or accident claims. Some of these retailers have made loss prevention executives officers of the company.

While most retailers have proactive loss prevention programs, a few view theft as a “cost of business.” These retailers may or may not have resources dedicated to detecting and referringdishonest employees to prosecution. However, it is the absence of a proactive loss prevention program that is the most concerning.


Auburn’s RFID lab holds open house

While many prepared for Saturday’s kickoff of the Auburn vs. LSU football game, others explored a more scientific side of the university at Auburn University’s radio frequency identification laboratory Friday afternoon.

The RFID lab, which relocated to Auburn in 2014 from the University of Arkansas, hosted an open house Friday afternoon, showcasing the work and research done at the lab to members of the community.

Tucked away in the university’s administrative building on Glenn Avenue, the 13,000-square-foot lab houses a mockup apparel retail store, simulated warehouse and distribution center areas and more research space. The lab specializes in the implementation of RFID technology in retailers and suppliers.

Manager Justin Patton led the tour, explaining how RFID technology uses electromagnetic fields to help track tags which can be applied to almost anything. The lab works in partnership with Auburn’s colleges of business, engineering and human sciences, giving students hands-on experience.