According to the Small Business Administration (SBA), there are more than 28 million small businesses in the United States and they account for more than 99% of businesses in the country. Small businesses employ close to 57 million people in the United States alone and are a driving force in the progress of the US economy. The good news for an entrepreneur that wants to start a business is that they are not alone, but if you are a small business in the retail industry, the problems you will encounter do not come as paperwork filings or taxes paid. Shoplifting and employee theft are two of the major causes small retail shops face financial distress during their business enterprise. It is an unfortunate problem, but the problem is there and the small business owner has to find solutions to the specific problems in their store.
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Retailers ‘tagging’ meat to prevent shoplifting
First it was clothes‚ then electronic goods and baby formula. Now it is meat.
Retailers waging a battle against grocery store shoplifting are adopting unorthodox crime prevention measures by placing electronic security tags on expensive cuts of meat.
The food tags work in the same way as on items such as clothes. Exit the shop without paying for the chunk of steak and an alarm goes off.
Sowetan observed a packer gingerly placing the strange tags on meat this week at one retail chain store west of Johannesburg.
The drastic measure is apparently a direct response to a rise in shoplifting of unconventional goods like meat in tough economic times. In the past‚ tagging was reserved for goods like CDs.
Last week Sowetan reported that a Kliptown policewoman was caught shoplifting meat worth R620 at a Pick n Pay store in Lenasia. She has been released on R500 bail.
Retailers offered top five tips to stop shoplifters
More than 360,000 shoplifting offences were reported in the UK in 2016-17 financial year, according new research.
The data from online marketplace OnBuy.com revealed that the Metropolitan Police had the highest number of shoplifting offences reported in the 12 month period at 47,580 – the equivalent of 130 incidents a day. The Met was closely followed by West Midlands Police, who had 19,741 incidences of shoplifting reported, followed by Greater Manchester Police with 18,002 shoplifting offences.
Meanwhile, City of London Police had the lowest number of shoplifting cases, with only 729 reported – the equivalent of two occurrences every day.
Cas Paton, managing director of OnBuy.com, said: “Shoplifting is more prevalent than we would like to think. Considering the amount of time and energy shops put into running various aspects of their operation daily, shoplifting is really an unfortunate occurrence for them.
Shoplifting: How to prevent ‘blind spots’ in the store layout
Though many types of theft deterrent equipment exist, one of the most effective and affordable approaches is preventing retail shoplifting is by avoiding “blind spots” in the store layout.
In this regard, one of the hardest places for supermarket or mass merchandise cashiers to control and easily view has been under the shopping basket, which is usually blocked by a basketful of other items above it. Failing to ring up items under the basket before customers leave the store can be extremely costly to retailers.
To prevent such losses, one nationally recognized mass-market retailer has already installed over 90,000 bottom-of-the basket (BOB) mirrors in an effort to limit this type of shrinkage in their business. The inventive mirrors are comprised of lightweight acrylic and the mirror mounts opposite the standing cashier to provide a clear, unobstructed view of the bottom of the cart without requiring the cashier to move or stoop, which also expedites checkout.
I remember it like it was yesterday. It was a Black Friday morning and we had lines of customers jockeying for position at 16 front end cash registers, two pharmacy registers, a jewelry counter register and 2 registers at our electronics counter. Sure, there were a lot of people, hundreds if not a thousand at one time but we were handling it. I had our Loss Prevention team monitoring cameras, checking receipts at the front doors and walking the floor with “Security” jackets on to deter theft and prevent fights. The store management team had good plans in place for replenishing freight on the floor and giving employees breaks. I had worked with the Store Manager to control the flow of customers into our building and all had gone off without a hitch, no pushing, shoving or fights. I even had a number of police officers at our front doors aiding us with crowd control. We had really planned for every contingency, or so we thought. The one thing that we had not planned for happened and it was a major problem, our register system went down! The audible sighs, snide remarks, and expressions of anger and frustration were heard in one collective voice. All of our managers jumped into action trying to reboot registers and get systems back online. Ever so slowly we got things moving again but it was a nightmare and it made us realize the scary truth, we had not really prepared for everything as well as we thought we had. A number of shopping carts had been abandoned with Black Friday specials in them and no salesfloor staff available to re-shelve the merchandise.
With Thanksgiving right around the corner, I thought it would be an appropriate time for me to ask the employers out there how thankful are you for the staff you have? I don’t mean are you just thankful you have people who work for you in a general sense but how thankful are you for what they bring to the workplace every day? Maybe you have never thought about it like that. I’m certain you are thankful that Bobby showed up on time today or Mary Jane rang up customers without a customer complaint. But have you ever looked at how you express your thanks to your team? Maybe your attitude is that you pay them and that should be enough. Perhaps you give your employees a birthday card when their birthday rolls around each year. But is that really sufficient? Is it fair for your employees to expect more from you in terms of recognition?
Are you a small business owner dealing with the security of your store? Are you tired of not knowing where the losses are coming from? Employee theft and shoplifting are two of the major losses retail stores across the United States face every day. The millions of dollars the retail industry loses every day are due to employee theft and shoplifting, so how do you prepare yourself from employee theft? Employee background checks can be a first step in dealing with employee theft. Paying for background checks for your employees is investing in the future of your store. Training them and going through the hiring process takes time and money. By hiring the right people the first time, you save time and money that can be spent elsewhere.
Addiction is a big factor is some shoplifters’s lives.
How often does it happen? You are in front of your television watching your favorite college football team playing a game and your spouse starts talking to you about their day or what you need from the grocery store. Then suddenly the conversation takes a nasty turn and you are asked for input about the conversation you weren’t really engaged in. The textbook reply, “Yes Dear” or
We’ve all been there, we are on our way to work and the next thing you know you come to a standstill. Cars backed up as far as you can see and no one is going anywhere. The clock is ticking away and you begin to worry knowing you are going to be late getting to the office. You look for a side street to try to get out of the mess then, someone with a little bit of guts and a four-wheel drive truck pulls onto the shoulder of the road and speeds by everyone to get to their destination. Everyone gets to where they are going but some people are determined not to let obstacles get in their way and they take the fast track to get there. They went the same route they just overcame the obstacles that would get in their way.