Preventing shoplifting is by far one of the major problem for big retailers. For the small retail store, shoplifting takes on a different meaning. For those stores, shoplifting threatens their livelihood and the prosperity of their community.
Shoplifting Prevention seminars are not only beneficial for the management personnel of big retail stores, but play an important aspect for the small mom and pop stores across the country. Knowledgable employees, management, and owners can greatly reduce the shoplifting incidents by being proactive and taking preventable measures to combat shoplifting in their stores.
Some of these preventive measures are:
1. CCTV cameras that are clearly monitored by trained personnel is an asset for every store. Positioning cameras with clear view of the aisles can deter the would be shoplifter from attempting to steal merchandise. Spacious and well lit aisles can help prevent the theft, or at least make the theft more difficult to achieve.
2. Parking lots, and spaces around your store should be well lit. Thieves like to inspect the place they are robbing. Providing a well lit store can deter the shoplifter from even entering the place.
3. Do not engage in any physical confrontation with them. The shoplifting issue can escalate and become one of life and death situation. Remember that safety should be your first concern when dealing with shoplifting suspects.
4. Customer service has been known to deter shoplifting incidents in a store. If your customer service is subpar, invest in the training of your personnel.
5. Facial recognition software can help you identify known shoplifters that are in a store’s database.
Preventing shoplifting incidents in your store is a difficult job that trained personnel should be specifically trained to deal with, and should be dealt with care. There are many shoplifting incidents where there are lives lost because non-trained personnel felt they could take care of it themselves. Lives lost, jail time,and lawsuits are some of the tricky issues stores around the country are dealing with year after year.
Training your loss prevention personnel is an investment the store, and you as an owner would benefit from having.
