Be A Good Neighbor Secure Sensormatic Security System Detachment Devices.

 

Anti-shoplifting – 3                                                                                                                    WC Blog 836
Sensormatic security system-3
Be A Good Neighbor Secure Sensormatic Security System Detachment Devices.
        
     I work as a Sales Specialist and on more than one occasion I have come across anti-shoplifting devices that have been removed from merchandise.  I have located wraps that were unlocked and hidden behind other merchandise. I have found security boxes that were unlocked and the merchandise was missing.  In one particular incident a very expensive set of printer cartridges had been taken and a check of inventory counts verified this. Since I have an extensive Loss Prevention background I was certain one of two things took place. A shoplifter had access to a security detachment key or an employee had stolen the goods because they would have access to the keys. It is a sad fact that many stores do not properly secure Sensormatic security system keys or detachment tools. They are often left in an easy to access location next to a cash register or portable keys are left lying on counter tops by careless employees.
       It would be easy to say the ink cartridge theft was just an inside job or the work of a dishonest employee but I know of other stores that have had similar problems. My daughter works for a clothing retailer that uses Sensormatic security system products and she has found multiple wraps and tags that have been removed from merchandise. She is meticulous in keeping her departments straight and one evening she had straightened an area and returned an hour or so later and found a duffle bag that had a lot of tags in it. Each one had been opened or unlocked not forcibly removed from products. Based on how busy she said her store was that night there would not have been sufficient time for an employee to steal that much merchandise, it had to be a shoplifter.
     
     Retail anti-shoplifting devices do provide protection from shoplifting and even employee theft.  I have used these security products myself to minimize the possibility of thieves pilfering our merchandise.  I can say from my many years of Loss Prevention experience that stores that properly use merchandise protection devices see a significant reduction in merchandise shrinkage. By proper use I mean attaching devices the right way and securing the detachment tools/keys properly. One example I can think of is the Sensormatic security systems Ultra-Gator Manual Handheld Detacher. The detacher itself is portable if need be and can be used by an employee on the salesfloor while stocking apparel and they put a tag on incorrectly. It saves time over going to the register or point of sale to detach a tag. The problem is some employees get careless and leave the detachers lying around. They may place it on their work cart and leave it unattended as they go on a break. That leaves the detacher vulnerable to a crook who then picks it up and uses it in any store that uses Sensormatic tags.
     For a merchandise protection program to be truly effective not only must the merchandise in a store be properly tagged to secure them but the removal devices themselves must be secured. At the point of sale these units can usually be screwed to the counter to prevent someone from picking them up and walking off with them. Several of the Sensormatic devices have a lock to prevent unauthorized use when a register is unattended. In the case of handheld devices there are a couple of ideas I have. If employees have a work cart as a mobile workstation, attach a lock box where devices can be stored while the employee goes on a break. The alternative is to require devices to be checked in and out at a central location every time the detacher is needed. If there is no electronic article surveillance protection on the detachment tool, attach lanyard and a Sensormatic hard tag to the unit.
     Anti-shoplifting programs that incorporate Sensormatic products are a sure way to improve profits through reduced theft. It is important that proper tagging procedures and methods are in place. It is just as important that a store is protecting the devices that make the system so effective. Protect your detachment tools to help yourself and other stores that use Sensormatic products as well. 
Anti-shoplifting is important and we can help you with it. Call 1.770.426.0547 and let’s talk.

I work as a Sales Specialist and on more than one occasion I have come across anti-shoplifting devices that have been removed from merchandise.  I have located wraps that were unlocked and hidden behind other merchandise. I have found security boxes that were unlocked and the merchandise was missing.  In one particular incident a very expensive set of printer cartridges had been taken and a check of inventory counts verified this. Since I have an extensive Loss Prevention background I was certain one of two things took place. A shoplifter had access to a security detachment key or an employee had stolen the goods because they would have access to the keys. It is a sad fact that many stores do not properly secure Sensormatic security system keys or detachment tools. They are often left in an easy to access location next to a cash register or portable keys are left lying on counter tops by careless employees.

It would be easy to say the ink cartridge theft was just an inside job or the work of a dishonest employee but I know of other stores that have had similar problems. My daughter works for a clothing retailer that uses Sensormatic security system products and she has found multiple wraps and tags that have been removed from merchandise. She is meticulous in keeping her departments straight and one evening she had straightened an area and returned an hour or so later and found a duffle bag that had a lot of tags in it. Each one had been opened or unlocked not forcibly removed from products. Based on how busy she said her store was that night there would not have been sufficient time for an employee to steal that much merchandise, it had to be a shoplifter.

 

Retail anti-shoplifting devices do provide protection from shoplifting and even employee theft.  I have used these security products myself to minimize the possibility of thieves pilfering our merchandise.  I can say from my many years of Loss Prevention experience that stores that properly use merchandise protection devices see a significant reduction in merchandise shrinkage. By proper use I mean attaching devices the right way and securing the detachment tools/keys properly. One example I can think of is the Sensormatic security systems Ultra-Gator Manual Handheld Detacher. The detacher itself is portable if need be and can be used by an employee on the salesfloor while stocking apparel and they put a tag on incorrectly. It saves time over going to the register or point of sale to detach a tag. The problem is some employees get careless and leave the detachers lying around. They may place it on their work cart and leave it unattended as they go on a break. That leaves the detacher vulnerable to a crook who then picks it up and uses it in any store that uses Sensormatic tags.

For a merchandise protection program to be truly effective not only must the merchandise in a store be properly tagged to secure them but the removal devices themselves must be secured. At the point of sale these units can usually be screwed to the counter to prevent someone from picking them up and walking off with them. Several of the Sensormatic devices have a lock to prevent unauthorized use when a register is unattended. In the case of handheld devices there are a couple of ideas I have. If employees have a work cart as a mobile workstation, attach a lock box where devices can be stored while the employee goes on a break. The alternative is to require devices to be checked in and out at a central location every time the detacher is needed. If there is no electronic article surveillance protection on the detachment tool, attach lanyard and a Sensormatic hard tag to the unit.

Anti-shoplifting programs that incorporate Sensormatic products are a sure way to improve profits through reduced theft. It is important that proper tagging procedures and methods are in place. It is just as important that a store is protecting the devices that make the system so effective. Protect your detachment tools to help yourself and other stores that use Sensormatic products as well. 

 

Anti-shoplifting is important and we can help you with it. Call 1.770.426.0547 and let’s talk.

 

 

Are Your Anti-Shoplifting Efforts Impacted By New Processes?

 

Anti-Shoplifting – 4                                                                                                          WC Blog 820
Sensormatic Security System -3
Are Your Anti-Shoplifting Efforts Impacted By New Processes?
     I was in line at a big box retail store and was struck by several things that left me pondering their front end operation strategy and the anti-shoplifting program. This store has undergone a remodel of the front end replacing some of the cash registers with additional self-checkout counters. As my wife and I stood in line waiting to go through the self-checkout lanes I could not help but to be amused that I was standing in line in a system that was supposed to speed up the checkout process. Now, I get amused (and annoyed) relatively easily especially when I see how dumb something is. So I note while standing in this line that a lane becomes open. The cashier(s) who are supposed to be directing traffic are having a conversation. Please note that I said cashiers in the plural.  That’s right, this model of efficiency, had TWO cashiers working in the self-checkout line. These two were not paying attention to the customers, what they were doing or when they were finishing their transactions. What should have been a faster process was painfully slow. I turned to my wife and suggested how much faster it could have been had the second cashier been on a register checking out patrons rather than wagging the tongue. I think she shushed me at this point as my voice tends to carry especially when it is speaking sarcasms. I also saw some things that made me wonder about how the store’s merchandise protection.
     I will tell you that I know this store has electronic article surveillance in use but I do not know if it is a Sensormatic security system or a competitor brand. Regardless I saw a lot of merchandise going through the self-check lanes and I was not seeing any security tags. Now I will acknowledge that this company is one that does use vendor source tagging on some merchandise. It is possible many items had tags I could not see but I also know I was not observing any visible protective devices, wraps, boxes, Sensormatic Safers or the like. I had a large case of water in my shopping cart and as I was trying to figure out how I was going to scan it over the scan bed my wife pointed out that there was a hand held scanner available. I didn’t have to remove the water from the cart. It dawned on me, what kind of anti-shoplifting program allows a customer to hand scan an item and leave it in the shopping cart? I can only guess a program built on trust…hmmm, that is an odd system in my way of Loss Prevention Manager thinking. As busy as the cashiers were talking to each other I wonder how many other things I could have “forgotten” to scan and left in the buggy if I were a shoplifter.
     Someone reading this is thinking that the store has a door greeter who would have caught the items and asked for a receipt if the items were visible. It is even possible the Sensormatic security system or anti-theft system in place would alarm and prompt a receipt check. I will agree to an extent. This store was very busy. The greeter was busy straightening shopping carts as my wife and I approached and we were able to walk out with the water without being asked for a receipt. Add to this that not everything is protected with an anti-shoplifting device or tag. I am sure that softlines merchandise in this store does not have clothing security tags on them. That means there is a strong possibility no electronic article surveillance alarm would ever sound to prompt a receipt check by the greeter. 
     Putting on my Manager hat what I would like to see from stores that are going to more of these self-checkout stations is this; have no more than four self-checkout stations to one cashier. The cashier has to be able to react to errors at a register and monitor for theft and fraud concerns. More than four and it becomes very difficult for one person to manage. Operationally a store still saves on three cashiers not being needed. Have a greeter at the door focused on meeting customers, offering directions and being alert to exposed merchandise and ready to respond to electronic article surveillance alarms. Finally to have an effective anti-shoplifting strategy a store has to protect merchandise with electronic article surveillance towers and tags. My preferred system is by Sensormatic because of their reliability and diversity of products but ultimately protect your merchandise. Making changes to become more efficient is fine but don’t be complacent. Managers will always have to manage and people no matter how good a new process seems to be.
Get more information on a Sensormatic security system, contact us or call 1.770.426.0547 today.
 

I was in line at a big box retail store and was struck by several things that left me pondering their front end operation strategy and the anti-shoplifting program. This store has undergone a remodel of the front end replacing some of the cash registers with additional self-checkout counters. As my wife and I stood in line waiting to go through the self-checkout lanes I could not help but to be amused that I was standing in line in a system that was supposed to speed up the checkout process. Now, I get amused (and annoyed) relatively easily especially when I see how dumb something is. So I note while standing in this line that a lane becomes open. The cashier(s) who are supposed to be directing traffic are having a conversation. Please note that I said cashiers in the plural.  That’s right, this model of efficiency, had TWO cashiers working in the self-checkout line. These two were not paying attention to the customers, what they were doing or when they were finishing their transactions. What should have been a faster process was painfully slow. I turned to my wife and suggested how much faster it could have been had the second cashier been on a register checking out patrons rather than wagging the tongue. I think she shushed me at this point as my voice tends to carry especially when it is speaking sarcasms. I also saw some things that made me wonder about how the store’s merchandise protection.

I will tell you that I know this store has electronic article surveillance in use but I do not know if it is a Sensormatic security system or a competitor brand. Regardless I saw a lot of merchandise going through the self-check lanes and I was not seeing any security tags. Now I will acknowledge that this company is one that does use vendor source tagging on some merchandise. It is possible many items had tags I could not see but I also know I was not observing any visible protective devices, wraps, boxes, Sensormatic Safers or the like. I had a large case of water in my shopping cart and as I was trying to figure out how I was going to scan it over the scan bed my wife pointed out that there was a hand held scanner available. I didn’t have to remove the water from the cart. It dawned on me, what kind of anti-shoplifting program allows a customer to hand scan an item and leave it in the shopping cart? I can only guess a program built on trust…hmmm, that is an odd system in my way of Loss Prevention Manager thinking. As busy as the cashiers were talking to each other I wonder how many other things I could have “forgotten” to scan and left in the buggy if I were a shoplifter.

Someone reading this is thinking that the store has a door greeter who would have caught the items and asked for a receipt if the items were visible. It is even possible the Sensormatic security system or anti-theft system in place would alarm and prompt a receipt check. I will agree to an extent. This store was very busy. The greeter was busy straightening shopping carts as my wife and I approached and we were able to walk out with the water without being asked for a receipt. Add to this that not everything is protected with an anti-shoplifting device or tag. I am sure that softlines merchandise in this store does not have clothing security tags on them. That means there is a strong possibility no electronic article surveillance alarm would ever sound to prompt a receipt check by the greeter. 

 

Putting on my Manager hat what I would like to see from stores that are going to more of these self-checkout stations is this; have no more than four self-checkout stations to one cashier. The cashier has to be able to react to errors at a register and monitor for theft and fraud concerns. More than four and it becomes very difficult for one person to manage. Operationally a store still saves on three cashiers not being needed. Have a greeter at the door focused on meeting customers, offering directions and being alert to exposed merchandise and ready to respond to electronic article surveillance alarms. Finally to have an effective anti-shoplifting strategy a store has to protect merchandise with electronic article surveillance towers and tags. My preferred system is by Sensormatic because of their reliability and diversity of products but ultimately protect your merchandise. Making changes to become more efficient is fine but don’t be complacent.Managers will always have to manage and people no matter how good a new process seems to be.

 

Get more information on a Sensormatic security system, contact us or call 1.770.426.0547 today. 

 

 

Benefitting From A Sensormatic System Part 2


                                                                                                                                                WC Blog 791
Sensormatic systems – 4
Stop shoplifting – 3

Benefitting From A Sensormatic System Part 2

     If you read Part 1 you know that we are talking about the features and benefits of Sensormatic systems. If you didn’t have the opportunity to read Part 1 well what are you waiting for? Just kidding, you can read it later and I feel confident you will want to after you get finished with this article. The premise for the article was the result of a training session conducted at the store where I work. Yes, I paid attention to the training but it did make me think about how I could apply it to anti-theft systems and why Sensormatic is a superior choice over other electronic article surveillance manufacturers and distributors. The topic we are in the midst of is the difference between features and benefits of something and in this instance we are talking about Sensormatic technology. In Part 1 we looked at just a few of the features and benefits of Sensormatic equipment but there are so many I ran out of space for my article. I have several more points I really wanted to cover so that is what Part 2 is devoted to.

     Much of my Loss Prevention career had me using mostly radio frequency (RF) electronic article surveillance tags and labels. One feature that Sensormatic acousto-magnetic tags offer that RF devices do not is that they can be placed on merchandise that contains metals, liquids or merchandise placed in a metal shopping cart. If we are looking at the benefits of Sensormatic systems for a retailer we want to see how it improves something for that retailer. Well, if one of the reasons to invest in an anti-theft system is to stop shoplifting the benefit of using Sensormatic acousto-magnetic labels is that more merchandise can be protected than with RF tags. It also means a retailer does not have to start the costly changeover from metal shopping carts to plastic carts.

   Another benefit when using Sensormatic APXlabels is the time that is saved when merchandise is returned. When merchandise is returned in the original packaging and an acousto-magnetic label is attached it can be reactivated. There is no need to go through the process of retagging that item. With RF labels a store employee has to put a new tag on the goods that are returned (if they even think to do it which is less often than you might think). 

     Let’s talk a little about the features of the Sensormatic Synergy 2.0 ABS Pedestal. Who wants to buy an anti-theft system to stop shoplifting that has no ability to be upgraded? You want an improvement to a system you have to go out and purchase a whole new set of pedestals. The Synergy 2.0 ABS Pedestal, one of the many Sensormatic systems towers on the market can start you out with the very minimum requirements to prevent criminals from stealing and that is fine. What you learn later as you start seeing improvements of in-stocks and sales begin to increase a bit is that there is still theft taking place. The benefit of owning the Sensormatic Synergy 2.0 ABS Pedestal is that you can upgrade it with several features without having to spend more money on a whole new tower. You also don’t have to have your store torn up as old pedestals are removed and new ones are installed. Add-in the upgrades of a Synergy camera and people counting device and you truly increase your ability to positively improve sales. 

     And I am not done with the Sensormatic Synergy pedestals. Add the feature of metal foil detection and you have the ability to stop shoplifting by professional shoplifters. The benefits speak for themselves. Foil the would-be shoplifters attempting to bring in their foil lined bags and you save untold amounts of shortage. Discourage these guys from coming in and you also create a safer environment for your employees and customers. Professional shoplifters can be dangerous and pose risks to the safety of everyone around them.

     Sensormatic systems have been proven to be effective over the years. Many retailers rely on their tags and equipment to protect the merchandise they carry. They have seen how Sensormatic not only reduces theft but enhances sales in the process. The features offered with these systems allows easy upgrades and protection not offered by competitors. Do the math and find out how you can benefit from using Sensormatic products in your store.
Need information on Sensormatic systems? Give us a call at 1.770.426.0547 now.     

     

If you read Part 1 you know that we are talking about the features and benefits of Sensormatic systems. If you didn’t have the opportunity to read Part 1 well what are you waiting for? Just kidding, you can read it later and I feel confident you will want to after you get finished with this article. The premise for the article was the result of a training session conducted at the store where I work. Yes, I paid attention to the training but it did make me think about how I could apply it to anti-theft systems and why Sensormatic is a superior choice over other electronic article surveillance manufacturers and distributors. The topic we are in the midst of is the difference between features and benefits of something and in this instance we are talking about Sensormatic technology. In Part 1 we looked at just a few of the features and benefits of Sensormatic equipment but there are so many I ran out of space for my article. I have several more points I really wanted to cover so that is what Part 2 is devoted to.
     

Much of my Loss Prevention career had me using mostly radio frequency (RF) electronic article surveillance tags and labels. One feature that Sensormatic acousto-magnetic tags offer that RF devices do not is that they can be placed on merchandise that contains metals, liquids or merchandise placed in a metal shopping cart. If we are looking at the benefits of Sensormatic systems for a retailer we want to see how it improves something for that retailer. Well, if one of the reasons to invest in an anti-theft system is to stop shoplifting the benefit of using Sensormatic acousto-magnetic labels is that more merchandise can be protected than with RF tags. It also means a retailer does not have to start the costly changeover from metal shopping carts to plastic carts.
   

Another benefit when using Sensormatic APX labels is the time that is saved when merchandise is returned. When merchandise is returned in the original packaging and an acousto-magnetic label is attached it can be reactivated. There is no need to go through the process of retagging that item. With RF labels a store employee has to put a new tag on the goods that are returned (if they even think to do it which is less often than you might think). 
     

Let’s talk a little about the features of the Sensormatic Synergy 2.0 ABS Pedestal. Who wants to buy an anti-theft system to stop shoplifting that has no ability to be upgraded? You want an improvement to a system you have to go out and purchase a whole new set of pedestals. The Synergy 2.0 ABS Pedestal, one of the many Sensormatic systems towers on the market can start you out with the very minimum requirements to prevent criminals from stealing and that is fine. What you learn later as you start seeing improvements of in-stocks and sales begin to increase a bit is that there is still theft taking place. The benefit of owning the Sensormatic Synergy 2.0 ABS Pedestal is that you can upgrade it with several features without having to spend more money on a whole new tower. You also don’t have to have your store torn up as old pedestals are removed and new ones are installed. Add-in the upgrades of a Synergy camera and people counting device and you truly increase your ability to positively improve sales. 
     

And I am not done with the Sensormatic Synergy pedestals. Add the feature of metal foil detection and you have the ability to stop shoplifting by professional shoplifters. The benefits speak for themselves. Foil the would-be shoplifters attempting to bring in their foil lined bags and you save untold amounts of shortage. Discourage these guys from coming in and you also create a safer environment for your employees and customers. Professional shoplifters can be dangerous and pose risks to the safety of everyone around them.
     

Sensormatic systems have been proven to be effective over the years. Many retailers rely on their tags and equipment to protect the merchandise they carry. They have seen how Sensormatic not only reduces theft but enhances sales in the process. The features offered with these systems allows easy upgrades and protection not offered by competitors. Do the math and find out how you can benefit from using Sensormatic products in your store.

 

Need information on Sensormatic systemsGive us a call at 1.770.426.0547 now.     

     

 

Benefitting From A Sensormatic System Part 1

 

Sensormatic Systems-4                                                                                             WC Blog 790
Stop Shoplifting – 3
Benefitting From A Sensormatic System Part 1
     I just attended training at the store where I work as a sales associate and the conversation got me to thinking about Sensormatic systems. Our training was on printers and we were discussing the difference between features of a printer and benefits of a particular printer. The trainer pointed out features such as an extra feed tray, a large display screen, the wide format of the printer and printing speed. Features in this case are elements of a printer that can appeal to a specific client. A benefit of a printer was what that printer would do for the customer. One customer may need to print a lot of forms so an extra feed tray reduces the amount of time the customer has to replenishing paper. A faster print speed allows the user to get more done in a shorter period of time freeing up valuable time for the user for other projects. So I wondered what I would tell someone about the features and the benefits to retailers who invest in an anti-theft system.
     Now it really isn’t a really difficult question but it is one that is packed full of information. For one thing Sensormatic systems are a trusted developer of electronic article surveillance (EAS) equipment. They continue to be an innovative leader in new tags and anti-theft devices to stop shoplifting. For example cosmetics and small merchandise that can be easily concealed in a pocket have long been a real problem for retailers. They don’t want to lock up these items because it hinders sales and it is unfair to the majority of honest customers. Traditional EAS tags have just been too large to place on these items. The Sensormatic HBC tag eliminates this issue. The feature as we see with this tag is it is a slim design that allows it to be placed on the small merchandise that was previously “untaggable”. The benefit to shop owners is that they can put these small pieces of merchandise out for customers to buy and the tag will stop shoplifting. Another benefit to the owners is the elimination of shoplifting decreases stock shortage and increases the in-stocks of these items. When out-of-stock issues go away customers can find what they are looking for and sales increases. The benefit of the HBC tags is multiplied several times over.
     Another feature of Sensormatic systems you will be interested in includes the ability to have a people counting device added in to many of their towers. At first this may seem to be an odd feature to an anti-theft system but if you are looking at enhancing your sales and you can do it using an EAS system why not take advantage of it? By making a Distinction between sales transactions and customer traffic you will be able to learn how many potential sales you are missing during the day or week. You can use the information to reallocate your payroll and personnel so that you can optimize opportunities to capture the sales you may be missing.That is a big benefit to you. 
     The ability to add a camera to some Sensormatic towers is an invaluable feature that should not be overlooked by store owners. What benefit does a store manager derive from a camera? When paired with EAS alarm activations managers can see video or images of who caused the alarm at the doors. Now bear in mind you don’t want to make an accusation of theft based on an EAS alarm but as you start to see the same person over and over again you can be on the alert for the suspect. You can even track alarm event times. It is my experience that often thieves unintentionally develop patterns and a Sensormatic camera can assist in your efforts to stop shoplifting by these criminals.
     In part 2 of this series we will continue our conversation about benefits and features of Sensormatic systems. EAS is an effective tool for shortage reduction but not all systems are created equally and a low-cost system will give you little in return on investment results. Be sure to look for part 2 to learn more about benefits and features that make Sensormatic the EAS vendor of choice for over 80% of the world’s top 200 retailers.
For more information about Sensormatic systems contact us or call 1.770.426.0547.
  
      
     

I just attended training at the store where I work as a sales associate and the conversation got me to thinking about Sensormatic systems. Our training was on printers and we were discussing the difference between features of a printer and benefits of a particular printer. The trainer pointed out features such as an extra feed tray, a large display screen, the wide format of the printer and printing speed. Features in this case are elements of a printer that can appeal to a specific client. A benefit of a printer was what that printer would do for the customer. One customer may need to print a lot of forms so an extra feed tray reduces the amount of time the customer has to replenishing paper. A faster print speed allows the user to get more done in a shorter period of time freeing up valuable time for the user for other projects. So I wondered what I would tell someone about the features and the benefits to retailers who invest in an anti-theft system.

Now it really isn’t a really difficult question but it is one that is packed full of information. For one thing Sensormatic systems are a trusted developer of electronic article surveillance (EAS) equipment. They continue to be an innovative leader in new tags and anti-theft devices to stop shoplifting. For example cosmetics and small merchandise that can be easily concealed in a pocket have long been a real problem for retailers. They don’t want to lock up these items because it hinders sales and it is unfair to the majority of honest customers. Traditional EAS tags have just been too large to place on these items. The Sensormatic HBC tag eliminates this issue. The feature as we see with this tag is it is a slim design that allows it to be placed on the small merchandise that was previously “untaggable”. The benefit to shop owners is that they can put these small pieces of merchandise out for customers to buy and the tag will stop shoplifting. Another benefit to the owners is the elimination of shoplifting decreases stock shortage and increases the in-stocks of these items. When out-of-stock issues go away customers can find what they are looking for and sales increases. The benefit of the HBC tags is multiplied several times over.     

Another feature of Sensormatic systems you will be interested in includes the ability to have a people counting device added in to many of their towers. At first this may seem to be an odd feature to an anti-theft system but if you are looking at enhancing your sales and you can do it using an EAS system why not take advantage of it? By making a Distinction between sales transactions and customer traffic you will be able to learn how many potential sales you are missing during the day or week. You can use the information to reallocate your payroll and personnel so that you can optimize opportunities to capture the sales you may be missing.That is a big benefit to you. 

The ability to add a camera to some Sensormatic towers is an invaluable feature that should not be overlooked by store owners. What benefit does a store manager derive from a camera? When paired with EAS alarm activations managers can see video or images of who caused the alarm at the doors. Now bear in mind you don’t want to make an accusation of theft based on an EAS alarm but as you start to see the same person over and over again you can be on the alert for the suspect. You can even track alarm event times. It is my experience that often thieves unintentionally develop patterns and a Sensormatic camera can assist in your efforts to stop shoplifting by these criminals.

In part 2 of this series we will continue our conversation about benefits and features of Sensormatic systems. EAS is an effective tool for shortage reduction but not all systems are created equally and a low-cost system will give you little in return on investment results. Be sure to look for part 2 to learn more about benefits and features that make Sensormatic the EAS vendor of choice for over 80% of the world’s top 200 retailers.

 

For more information about Sensormatic systems contact us or call 1.770.426.0547.             

 

 

Security And Minimal Shelf Quantity Impact With A Flexible Safer

Flexible Safer – 4                                                                                                                               wc blog 778
Retail Anti-Theft Devices – 3

Security And Minimal Shelf Quantity Impact With A Flexible Safer

    A Flexible Safer from Sensormatic is called by that name because it is created as a durable locking bag made out of Polyethylene (PE) and nylon materials. The bag is flexible while being tough enough to prevent shoplifting efforts to steal the merchandise inside of them. I like to think of them as flexible for another reason. They allow you to put a variety of merchandise on display for customers to pick up and carry about the store with the security of electronic article surveillance. I have been in the retail and Loss Prevention business for a very long time and one thing my experience has taught me is that sales increase when shoppers don’t have to wait for assistance to make a purchase. According to a 2013 Timetrade.com, “Retail Industry Executive Survey”, “70% of retailers report consumers will wait 5 minutes or less before a customer abandons a purchase and leaves the store.” I would guess that this figure included any wait time by a customer be it waiting in a checkout line or waiting by a showcase for someone to help show them merchandise. A Flexible Safer is a way to keep shoppers from having to wait and reduces the chances you will lose the customer.

     Another reason I think flexibility can mean something else when talking about Safers is that they allow MORE merchandise to be displayed than when similar retail anti-theft devices by other companies are used. For example, the store I work at sells printer cartridges. Some are on open display with no protection while other cartridges are protected in bulky, clear anti-theft boxes. Those boxes take up a lot of excess room on the shelf and that means there is less space for merchandise. You run out of merchandise at a much faster pace and have to ensure that product gets replenished. Should an empty shelf be overlooked and not refilled customers may not seek assistance to find out if there is more product in the stockroom. They may make the choice to simply leave and go elsewhere. I found an article in retailtouchpoints.com from 16 April 2018, by Glenn Taylor, “Study Reveals Why 96% Of Shoppers Leave Stores Empty-Handed” that referenced a “2018 Global Path to Purchase Survey”. According to the story, taking statistics from the survey, “shoppers leave stores without buying for a number of reasons including:
They couldn’t find the product they needed (67.3%)
The store didn’t have the items they wanted (66.3%)
Sometimes customers can’t find the products they want or need because the shelf space where it should be located is empty and no one has taken time to refill it. If the quantity of merchandise that is stocked on a shelf is reduced because of retail anti-theft devices the store may be selling faster than re-stocking efforts can keep up with those sales. In other words, the more merchandise on the shelf the better, especially when it comes to high volume sales items.

     As a company dedicated to increasing the sales for their clients, Loss Prevention Systems, Inc. (LPSI) understands that having merchandise on the shelf and available is important. There is sometimes a fine balance between using the right anti-theft device and sacrificing quantities of a product on display. If the merchandise is high dollar or high theft (such as infant formula) it might make sense to use a security device that may take up a little extra room on a shelf. If a product may be a moderate price-point or have a slightly lower risk of theft quantity may be important in an effort to expand sales. LPSI recognizes the value of keeping more of certain products on a shelf or peghook while still adding electronic article surveillance protection to the item. They recommend the Sensormatic Flexible Safer in those cases as a way to balance quantity and security needs. 

     Not all retail anti-theft devices offer flexibility to the retailer. They are important and they will prevent shoplifting but they can hurt sales when they limit displayed quantities. A Flexible Safer provides protection and allows retailers to display more items on peghooks versus using shelves. No more wasted “air space” between shelves on a gondola! Increase sales and security with Sensormatic Safers.

Need information on a Flexible Safer? Give us a call at 1.770.426.0547 now.

A Flexible Safer from Sensormatic is called by that name because it is created as a durable locking bag made out of Polyethylene (PE) and nylon materials. The bag is flexible while being tough enough to prevent shoplifting efforts to steal the merchandise inside of them. I like to think of them as flexible for another reason. They allow you to put a variety of merchandise on display for customers to pick up and carry about the store with the security of electronic article surveillance. I have been in the retail and Loss Prevention business for a very long time and one thing my experience has taught me is that sales increase when shoppers don’t have to wait for assistance to make a purchase. According to a 2013 Timetrade.com, “Retail Industry Executive Survey”, “70% of retailers report consumers will wait 5 minutes or less before a customer abandons a purchase and leaves the store.” I would guess that this figure included any wait time by a customer be it waiting in a checkout line or waiting by a showcase for someone to help show them merchandise. A Flexible Safer is a way to keep shoppers from having to wait and reduces the chances you will lose the customer.
     

Another reason I think flexibility can mean something else when talking about Safers is that they allow MORE merchandise to be displayed than when similar retail anti-theft devices by other companies are used. For example, the store I work at sells printer cartridges. Some are on open display with no protection while other cartridges are protected in bulky, clear anti-theft boxes. Those boxes take up a lot of excess room on the shelf and that means there is less space for merchandise. You run out of merchandise at a much faster pace and have to ensure that product gets replenished. Should an empty shelf be overlooked and not refilled customers may not seek assistance to find out if there is more product in the stockroom. They may make the choice to simply leave and go elsewhere. I found an article in retailtouchpoints.com from 16 April 2018, by Glenn Taylor, “Study Reveals Why 96% Of Shoppers Leave Stores Empty-Handed” that referenced a “2018 Global Path to Purchase Survey”. According to the story, taking statistics from the survey, “shoppers leave stores without buying for a number of reasons including:

They couldn’t find the product they needed (67.3%)

The store didn’t have the items they wanted (66.3%)

Sometimes customers can’t find the products they want or need because the shelf space where it should be located is empty and no one has taken time to refill it. If the quantity of merchandise that is stocked on a shelf is reduced because of retail anti-theft devices the store may be selling faster than re-stocking efforts can keep up with those sales. In other words, the more merchandise on the shelf the better, especially when it comes to high volume sales items.
     

As a company dedicated to increasing the sales for their clients, Loss Prevention Systems, Inc. (LPSI) understands that having merchandise on the shelf and available is important. There is sometimes a fine balance between using the right anti-theft device and sacrificing quantities of a product on display. If the merchandise is high dollar or high theft (such as infant formula) it might make sense to use a security device that may take up a little extra room on a shelf. If a product may be a moderate price-point or have a slightly lower risk of theft quantity may be important in an effort to expand sales. LPSI recognizes the value of keeping more of certain products on a shelf or peghook while still adding electronic article surveillance protection to the item. They recommend the Sensormatic Flexible Safer in those cases as a way to balance quantity and security needs. 
     

Not all retail anti-theft devices offer flexibility to the retailer. They are important and they will prevent shoplifting but they can hurt sales when they limit displayed quantities. A Flexible Safer provides protection and allows retailers to display more items on peghooks versus using shelves. No more wasted “air space” between shelves on a gondola! Increase sales and security with Sensormatic Safers.

 

Need information on a Flexible Safer? Give us a call at 1.770.426.0547 now.

 

Add Value In More Ways Than One With A Sensormatic Security System


Stop shoplifting – 4                                                                                                                        WC Blog 732
Sensormatic Security System – 3


Add Value In More Ways Than One With A Sensormatic Security System

     Not long ago I attempted to stop shoplifting of a laptop charging cord that our store sells but I was not able to intervene in time. The suspect was able to remove the cord from the box it was in, close the box back up and put it back on the peghook. The suspect had done all of this before I could get to him to deter the action and he was already on his way out the door. I had reported the incident to the manager on duty and followed company procedures. Unfortunately there was nothing else that could be done at the time. This was the second time I had witnessed a theft or attempted theft of this particular item. When I saw the store manager next I talked to him about the incident. Though the company has specific guidelines on merchandise protection standards I suggested we use an anti-shoplifting device on this product since the store is already equipped with a Sensormatic security system. He agreed and immediately took action to protect the remaining charger. But the discussion we had led to an interesting observation by the store manager. He wondered if Protective devices add a perception of higher value or quality to a product. I had never considered that before.

     I have always looked at a Sensormatic security system as a way to stop shoplifting and to improve shortage results. Just like Loss Prevention Systems, Inc. founder Bill Bregar, I also believe the systems enhance sales by giving customers access to high shortage merchandise that would otherwise be locked up in a display case or stockroom. I also know that Sensormatic labels and tags are a visual deterrent to criminal activity. It had never crossed my mind that a security device or tag could send another message to shoppers. That message being this is a high quality item that is so valuable it has to be secured with anti-theft devices. What an incredible insight! Are you potentially selling more merchandise by using visible protection while at the same time you stop shoplifting? It may not be a totally crazy thought.

     In a document from labelvalue.com titled, “Influence of Packaging on Consumer Behavior “ they reference a study published by the University of Miami and the California Institute of Technology. Quoting the labelvalue.com website, “…packaging has a proven and important impact and influence on the consumer purchasing decision…Researchers proved that aesthetic aspects like color, brightness and typography influences where the shopper’s eyes land on the shelves.” (pg.6). In an article from snowberrymedia.com titled, “How Consumer Perception Influences Buying Decisions”, November 28, 2017, the writer discusses how product packaging can influence shopper perceptions about an item. “Packaging for expensive tech products will usually be sturdy and secure, to reflect the quality of the product.” They also point out that “luxury” items could “…be packaged in black and gold while budget options stick to basic colors like black, white and red.” Using this same line of reasoning it would make sense that a retail anti-theft device on one laptop powercord and the lack of one on a different model next to it could influence a shopper. A customer might easily assume that if one is protected it MUST be better than the other even if that is not necessarily the case.

     Does a Sensormatic tag on merchandise stop shoplifting? The answer is a resounding yes. I have witnessed the deterrent effect of tags and labels on products and I have recovered merchandise when tags set off a Sensormatic security system. Devices influence thieves. Do they also influence customers to purchase items with retail anti-theft devices on them? That I cannot definitely answer. We have seen that packaging can make things appear more valuable. But I think after reflecting on it my Store Manager may have hit on something. Sensormatic tags may be giving your store an unintended perception of value in the eyes of your customers. So what are you waiting for? Get tagging today!

  Get more information on Sensormatic security systems, contact us or call 1.770.426.0547     

Not long ago I attempted to stop shoplifting of a laptop charging cord that our store sells but I was not able to intervene in time. The suspect was able to remove the cord from the box it was in, close the box back up and put it back on the peghook. The suspect had done all of this before I could get to him to deter the action and he was already on his way out the door. I had reported the incident to the manager on duty and followed company procedures. Unfortunately there was nothing else that could be done at the time. This was the second time I had witnessed a theft or attempted theft of this particular item. When I saw the store manager next I talked to him about the incident. Though the company has specific guidelines on merchandise protection standards I suggested we use an anti-shoplifting device on this product since the store is already equipped with a Sensormatic security system. He agreed and immediately took action to protect the remaining charger. But the discussion we had led to an interesting observation by the store manager. He wondered if Protective devices add a perception of higher value or quality to a product. I had never considered that before.
     

I have always looked at a Sensormatic security system as a way to stop shoplifting and to improve shortage results. Just like Loss Prevention Systems, Inc. founder Bill Bregar, I also believe the systems enhance sales by giving customers access to high shortage merchandise that would otherwise be locked up in a display case or stockroom. I also know that Sensormatic labels and tags are a visual deterrent to criminal activity. It had never crossed my mind that a security device or tag could send another message to shoppers. That message being this is a high quality item that is so valuable it has to be secured with anti-theft devices. What an incredible insight! Are you potentially selling more merchandise by using visible protection while at the same time you stop shoplifting? It may not be a totally crazy thought.
     

In a document from labelvalue.com titled, “Influence of Packaging on Consumer Behavior “ they reference a study published by the University of Miami and the California Institute of Technology. Quoting the labelvalue.com website, “…packaging has a proven and important impact and influence on the consumer purchasing decision…Researchers proved that aesthetic aspects like color, brightness and typography influences where the shopper’s eyes land on the shelves.” (pg.6). In an article from snowberrymedia.com titled, “How Consumer Perception Influences Buying Decisions”, November 28, 2017, the writer discusses how product packaging can influence shopper perceptions about an item. “Packaging for expensive tech products will usually be sturdy and secure, to reflect the quality of the product.” They also point out that “luxury” items could “…be packaged in black and gold while budget options stick to basic colors like black, white and red.” Using this same line of reasoning it would make sense that a retail anti-theft device on one laptop powercord and the lack of one on a different model next to it could influence a shopper. A customer might easily assume that if one is protected it MUST be better than the other even if that is not necessarily the case.
     

Does a Sensormatic tag on merchandise stop shoplifting? The answer is a resounding yes. I have witnessed the deterrent effect of tags and labels on products and I have recovered merchandise when tags set off a Sensormatic security system. Devices influence thieves. Do they also influence customers to purchase items with retail anti-theft devices on them? That I cannot definitely answer. We have seen that packaging can make things appear more valuable. But I think after reflecting on it my Store Manager may have hit on something. Sensormatic tags may be giving your store an unintended perception of value in the eyes of your customers. So what are you waiting for? Get tagging today!
 

Get more information on Sensormatic security systems, contact us or call 1.770.426.0547     

 

Stop Shoplifting By Beating The Shoplifters Up?

 

Stop Shoplifting By Beating The Shoplifters Up?
A good friend of mine had a great story about how to stop shoplifting. He told me that when he was an Assistant Manager in a very large retail chain some years ago that his Manager had a unique way to deal with the shoplifters they caught. Apparently this was a frequent occurrence at this store. The Manager would tell the two employees that caught and were holding onto the shoplifter in a very convincing tone “We do not have time to wait for the Police to get here. Just take him out back of the store and beat the “stuffing” out of him.”
At this point my friend said most shoplifters would start crying, promise to change their evil ways and never return. My friend said it was both funny and pretty pathetic to watch. Of course, they would then let him go to scamper off into the sunset. But, he did say that after this was done for a while, their shrink losses were less.
To stop shoplifting now, in this century, I would not recommend this course of action. But do not take my word for it, call your Attorney and ask him/her. So if we cannot beat the stuffing out of them then how do we stop shoplifting? Well, in this century we have modern conveniences such as running water, electricity and Sensormatic systems. These systems when used properly with our training will allow you to significantly reduce your shoplifting losses and increase your sales. Increase your sales? Yep, if your merchandise is not being stolen, then it is available to your good customers. On top of that the training we provide, enhances your customer service skills. Enhanced customer service skills with drive away the shoplifter and make your legitimate customers happier. Come on, who does not like good customer service? A knowledgeable employee that is personable and helping with your selections? Oh, yeah shoplifters. THEY HATE CUSTOMER SERVICE. 
So can you beat the stuffing out of a shoplifter you catch with a Sensormatic system? Well, no to that also. But in fact by stopping shoplifting through deterrence with a Sensormatic system you are being proactive. Most shoplifters will not steal, if they know you have an active system on guard and customer service oriented employees working the floor. We want to PREVENT the losses from even occurring or even so far as to make the shoplifter think twice and ultimately not steal from you.
But aren’t those systems expensive and they false alarm a lot. No and Yes (kind of). So, NO our Sensormatic systems are available in all budget ranges. You can get a great system at a very affordable price, fully installed. Loss Prevention Systems even has awesome equipment financing. That preserves your cash. So, YES many Radio Frequency (RF) Electronic Article Surveillance (EAS) systems are famous for false alarms including phantom alarms, which are alarms that occur when no one is around the system.
Sensormatic EAS systems are Acousto Magnetic (AM). Without going into technical detail, an AM system has few false or phantom alarms. It is a different technology that has been around 50+ years. That is one of the reasons that Sensormatic is in 80% of the top 200 Retailers world-wide. 
So instead of you beating yourself up (or someone else) fix the problem once and for all. We do this every day, day in and day out. Loss Prevention Systems folks are specialists in not just shoplifting prevention but loss prevention in general. We understand employee theft, inventory control, pre-employment background screening and much more. 
Do not try to reinvent the wheel. Contact us today to stop shoplifting and learn more about Sensormatic systems.

A good friend of mine had a great story about how to stop shoplifting. He told me that when he was an Assistant Manager in a very large retail chain some years ago that his Manager had a unique way to deal with the shoplifters they caught. Apparently this was a frequent occurrence at this store. The Manager would tell the two employees that caught and were holding onto the shoplifter in a very convincing tone “We do not have time to wait for the Police to get here. Just take him out back of the store and beat the “stuffing” out of him.”

 

At this point my friend said most shoplifters would start crying, promise to change their evil ways and never return. My friend said it was both funny and pretty pathetic to watch. Of course, they would then let him go to scamper off into the sunset. But, he did say that after this was done for a while, their shrink losses were less.

 

To stop shoplifting now, in this century, I would not recommend this course of action. But do not take my word for it, call your Attorney and ask him/her. So if we cannot beat the stuffing out of them then how do we stop shoplifting? Well, in this century we have modern conveniences such as running water, electricity and Sensormatic systems. These systems when used properly with our training will allow you to significantly reduce your shoplifting losses and increase your sales. Increase your sales? Yep, if your merchandise is not being stolen, then it is available to your good customers. On top of that the training we provide, enhances your customer service skills. Enhanced customer service skills with drive away the shoplifter and make your legitimate customers happier. Come on, who does not like good customer service? A knowledgeable employee that is personable and helping with your selections? Oh, yeah shoplifters. THEY HATE CUSTOMER SERVICE. 

 

So can you beat the stuffing out of a shoplifter you catch with a Sensormatic system? Well, no to that also. But in fact by stopping shoplifting through deterrence with a Sensormatic system you are being proactive. Most shoplifters will not steal, if they know you have an active system on guard and customer service oriented employees working the floor. We want to PREVENT the losses from even occurring or even so far as to make the shoplifter think twice and ultimately not steal from you.

 

But aren’t those systems expensive and they false alarm a lot. No and Yes (kind of). So, NO our Sensormatic systems are available in all budget ranges. You can get a great system at a very affordable price, fully installed. Loss Prevention Systems even has awesome equipment financing. That preserves your cash. So, YES many Radio Frequency (RF) Electronic Article Surveillance (EAS) systems are famous for false alarms including phantom alarms, which are alarms that occur when no one is around the system.

 

Sensormatic EAS systems are Acousto Magnetic (AM). Without going into technical detail, an AM system has few false or phantom alarms. It is a different technology that has been around 50+ years. That is one of the reasons that Sensormatic is in 80% of the top 200 Retailers world-wide. 

 

So instead of you beating yourself up (or someone else) fix the problem once and for all. We do this every day, day in and day out. Loss Prevention Systems folks are specialists in not just shoplifting prevention but loss prevention in general. We understand employee theft, inventory control, pre-employment background screening and much more. 

 

Do not try to reinvent the wheel. Contact us or call 1-770-426-0547 today to stop shoplifting and learn more about Sensormatic systems.

 

 

How Extensive Is Your Shoplifting Problem? Do You Even Know? A Sensormatic System Is Only One Part Of The Solution!

 

How Extensive Is Your Shoplifting Problem? Do You Even Know? A Sensormatic System Is Only One Part Of The Solution!
If you do not stop shoplifting it will chip away a little at a time. But usually adds up to big losses. Even with a Sensormatic system you are still vulnerable. If you are taking regular inventories which every Retailer regardless of size should be doing, then it will not sneak up on you as fast. Even doing a cycle count on selected suspect merchandise items will provide some insight into your losses. However, many times you see your losses in empty packages found on the sales floor or restrooms. But your losses are most likely much higher than what you think they are or hope they are. To stop shoplifting you cannot ignore the problem, it WILL get worse. In my 35+ years of dealing with shoplifters, I have never seen the issue go away on its own. 
The good news is that shoplifting is a very solvable problem. Like any other business problem you simply need to understand the real solutions. Signs, camera systems and the like do not stop shoplifting. It is difficult to get legitimate shoppers to look at signs let alone shoplifters. A camera system does not even concern a shoplifter. They know that you are not watching live and once they are gone it does not matter. If they think you may be watching, they simply take the merchandise to an area that you do not have covered with a camera. Some will test your camera system by taking an item and moving it somewhere that would make you think that they have stolen it. They then walk out without the item and see if they are stopped.  
Another problem in dealing with shoplifters is that you and your staff may be uncomfortable with approaching or even stopping them. It is very common to have doubts or even fears. What can I do? What does the law allow? Will I get in trouble under criminal or civil law? What happens if I am wrong? How do I approach a suspected shoplifter? What do I do if they run off? All of these are great questions. Many times I see Retailers get so concerned about these unknowns that they simply shy away from the problem. There is no need to do that. And again the shoplifting problem will not get better only worse.
Solutions:
There are only two reasonable, cost effective solutions to stop shoplifting. The first is an Electronic Article Surveillance (EAS) system such as Sensormatic. And just as importantly, training. I have been in the field of loss prevention since I left being a Police Officer. I have apprehended many shoplifters when I was a Store Investigator. And I have designed the shoplifting program for several major Retailers as their Director of Loss Prevention. Of course, there was all the other experience I gained along that journey. With that said I am here to tell you that these two solutions are the only solutions to shoplifting and they must be done together. Training you and your staff how to deter or approach a shoplifter is worthless and not cost effective without a Sensormatic system. The same goes for the Sensormatic system. It is worthless unless you have the deterrence and approach skills.  
The great news is that my company, Loss Prevention Systems, Inc. (LPSI) can help you with both solutions. We train you up and follow your progress, answer your questions. You are getting your own professional LP Director when you purchase your Sensormatic system from Loss Prevention Systems. We teach live via webinars how to deter and approach shoplifters. The technique will delight your good customers but shoplifters will hate it and go elsewhere. The Sensormatic system will back your staff up when they are too busy with other customers. Shoplifters look for those opportunities to hit you!
Do you want to stop shoplifting? Contact us or call 1-770-426-0547 today and fix your shoplifting problem once and for all!!!

If you do not stop shoplifting it will chip away a little at a time. But usually adds up to big losses. Even with a Sensormatic system you are still vulnerable. If you are taking regular inventories which every Retailer regardless of size should be doing, then it will not sneak up on you as fast. Even doing a cycle count on selected suspect merchandise items will provide some insight into your losses. However, many times you see your losses in empty packages found on the sales floor or restrooms. But your losses are most likely much higher than what you think they are or hope they are. To stop shoplifting you cannot ignore the problem, it WILL get worse. In my 35+ years of dealing with shoplifters, I have never seen the issue go away on its own. 

 

The good news is that shoplifting is a very solvable problem. Like any other business problem you simply need to understand the real solutions. Signs, camera systems and the like do not stop shoplifting. It is difficult to get legitimate shoppers to look at signs let alone shoplifters. A camera system does not even concern a shoplifter. They know that you are not watching live and once they are gone it does not matter. If they think you may be watching, they simply take the merchandise to an area that you do not have covered with a camera. Some will test your camera system by taking an item and moving it somewhere that would make you think that they have stolen it. They then walk out without the item and see if they are stopped.  

 

Another problem in dealing with shoplifters is that you and your staff may be uncomfortable with approaching or even stopping them. It is very common to have doubts or even fears. What can I do? What does the law allow? Will I get in trouble under criminal or civil law? What happens if I am wrong? How do I approach a suspected shoplifter? What do I do if they run off? All of these are great questions. Many times I see Retailers get so concerned about these unknowns that they simply shy away from the problem. There is no need to do that. And again the shoplifting problem will not get better only worse.

 

Solutions:

There are only two reasonable, cost effective solutions to stop shoplifting. The first is an Electronic Article Surveillance (EAS) system such as Sensormatic. And just as importantly, training. I have been in the field of loss prevention since I left being a Police Officer. I have apprehended many shoplifters when I was a Store Investigator. And I have designed the shoplifting program for several major Retailers as their Director of Loss Prevention. Of course, there was all the other experience I gained along that journey. With that said I am here to tell you that these two solutions are the only solutions to shoplifting and they must be done together. Training you and your staff how to deter or approach a shoplifter is worthless and not cost effective without a Sensormatic system. The same goes for the Sensormatic system. It is worthless unless you have the deterrence and approach skills.  

 

The great news is that my company, Loss Prevention Systems, Inc. (LPSI) can help you with both solutions. We train you up and follow your progress, answer your questions. You are getting your own professional LP Director when you purchase your Sensormatic system from Loss Prevention Systems. We teach live via webinars how to deter and approach shoplifters. The technique will delight your good customers but shoplifters will hate it and go elsewhere. The Sensormatic system will back your staff up when they are too busy with other customers. Shoplifters look for those opportunities to hit you!

 

Do you want to stop shoplifting? Contact us or call 1-770-426-0547 today and fix your shoplifting problem once and for all!!!

 

 

Bargain Retail Theft Prevention Systems Aren’t Always Such A Bargain.




Sensormatic Systems -5                                                                                             WC Blog 682
Retail Theft Prevention-3


Bargain Retail Theft Prevention Systems Aren’t Always Such A Bargain

     Where do you go to get a great deal on Sensormatic systems? You can search ebay and there appear to be some very attractive prices on electronic article surveillance towers, parts and even tags. What retailer would not want to look for a bargain basement price in order to set up a retail anti-theft protection system in their store? Think about it, you can save money on the equipment AND save money in shortage reduction, a win-win solution right? Good prices do not always equal good value and good service. Maybe you buy the equipment but who installs it for you? Is it set up to meet the manufacturer’s specifications? Will you get the same if any support service if the equipment fails? Sometimes it is best to buy some things new and purchase them from an authorized dealer.

     The reason I am so emphatic about where a business may get their equipment is because I am serious about retail theft prevention and I know how it can make or break a store. A Loss Prevention System can stop shoplifting which ultimately saves that business money. As someone with over 17 years of Loss Prevention experience under his belt, I have seen stock shortage go down when anti-theft equipment such as Sensormatic systems are in use. Additionally that number continues to drop as more merchandise is tagged. What I would NOT do is try to purchase a system from an unreliable source. You want to get your equipment from a reputable business and that business is Loss Prevention Systems, Inc. a Tyco Retail Solutions Authorized Partner. Loss Prevention Systems, Inc. founder Bill Bregar has been a Director of Loss Prevention for major retail businesses. He knows as well as I do the positive impact a retail theft prevention system can have for small and medium stores. Because of this his company recommends the installation of Sensormatic systems as part of a broader theft prevention program.

     The next question for a small retailer is the question of affordability. You KNOW you can afford that internet seller’s price. What you aren’t so sure about is whether you can afford a brand new system. I understand the concern. It is hard enough to keep a retail business profitable and it is important to watch where each nickel and dime is spent. Making payments on a new retail theft prevention system can seem to be out of your reach. Under most circumstances, I would tend to be in agreement with you. Unless you are purchasing stocks, bonds or real estate most things are going to lose value over time. When it comes to loss prevention you need to look at how it is going to benefit you. The reduction in theft is going to save money for your store. That savings can be enough to pay for the new system and over time begin to add money to your profit line. While a refurbished or used system may work for a short period what will you do when it breaks down? You may have a limited warranty but then you are going to deal with the “limitations” that always seem to be the “problem” you encounter. Then find the technician to do the repairs and how long will it take them to get to your store? The expenses continuously add up. With a new system from Loss Prevention Systems, Inc. you get the backing of the manufacturer with a one-year warranty on all standard Sensormatic systems. Loss Prevention Systems, Inc. also provides after the sale support AND free on-line, live shoplifter prevention training! Loss Prevention Systems, Inc. is also going to have your new system installed by a Sensormatic trained technician who will also give you training on your system.  No cut-rate supplier is going to give you all of that.

     In many cases a used or refurbished item may be a worthwhile investment. When it comes to the safety, security and profitability of your business only new Sensormatic systems make sense. Purchasing that system from a reputable company with over 30 years of experience in the field of Retail Loss Prevention is a smart move I would stake MY reputation on.

Retail theft prevention is important and we can help you with it. Call 1.770.426.0547 and let’s talk.
     

Where do you go to get a great deal on Sensormatic systems? You can search ebay and there appear to be some very attractive prices on electronic article surveillance towers, parts and even tags. What retailer would not want to look for a bargain basement price in order to set up a retail anti-theft protection system in their store? Think about it, you can save money on the equipment AND save money in shortage reduction, a win-win solution right? Good prices do not always equal good value and good service. Maybe you buy the equipment but who installs it for you? Is it set up to meet the manufacturer’s specifications? Will you get the same if any support service if the equipment fails? Sometimes it is best to buy some things new and purchase them from an authorized dealer.
     

The reason I am so emphatic about where a business may get their equipment is because I am serious about retail theft prevention and I know how it can make or break a store. A Loss Prevention System can stop shoplifting which ultimately saves that business money. As someone with over 17 years of Loss Prevention experience under his belt, I have seen stock shortage go down when anti-theft equipment such as Sensormatic systems are in use. Additionally that number continues to drop as more merchandise is tagged. What I would NOT do is try to purchase a system from an unreliable source. You want to get your equipment from a reputable business and that business is Loss Prevention Systems, Inc. a Tyco Retail Solutions Authorized Partner. Loss Prevention Systems, Inc. founder Bill Bregar has been a Director of Loss Prevention for major retail businesses. He knows as well as I do the positive impact a retail theft prevention system can have for small and medium stores. Because of this his company recommends the installation of Sensormatic systems as part of a broader theft prevention program.
     

The next question for a small retailer is the question of affordability. You KNOW you can afford that internet seller’s price. What you aren’t so sure about is whether you can afford a brand new system. I understand the concern. It is hard enough to keep a retail business profitable and it is important to watch where each nickel and dime is spent. Making payments on a new retail theft prevention system can seem to be out of your reach. Under most circumstances, I would tend to be in agreement with you. Unless you are purchasing stocks, bonds or real estate most things are going to lose value over time. When it comes to loss prevention you need to look at how it is going to benefit you. The reduction in theft is going to save money for your store. That savings can be enough to pay for the new system and over time begin to add money to your profit line. While a refurbished or used system may work for a short period what will you do when it breaks down? You may have a limited warranty but then you are going to deal with the “limitations” that always seem to be the “problem” you encounter. Then find the technician to do the repairs and how long will it take them to get to your store? The expenses continuously add up. With a new system from Loss Prevention Systems, Inc. you get the backing of the manufacturer with a one-year warranty on all standard Sensormatic systems. Loss Prevention Systems, Inc. also provides after the sale support AND free on-line, live shoplifter prevention training! Loss Prevention Systems, Inc. is also going to have your new system installed by a Sensormatic trained technician who will also give you training on your system.  No cut-rate supplier is going to give you all of that.
     

In many cases a used or refurbished item may be a worthwhile investment. When it comes to the safety, security and profitability of your business only new Sensormatic systems make sense. Purchasing that system from a reputable company with over 30 years of experience in the field of Retail Loss Prevention is a smart move I would stake MY reputation on.

 

Retail theft prevention is important and we can help you with it. Call 1.770.426.0547 and let’s talk.     

 

Sidewalk Sales Short-Circuit Sensormatic Security Systems

Maybe I’m too old school but I really wonder what store managers are thinking when they have a perfectly good Sensormatic security system and they put merchandise outside the store to display. I see this done in malls and strip malls and it annoys me greatly. I know it is because of my years as a Loss Prevention Manager but I do recognize that theft can result from these displays. In many cases the merchandise is marked down and the business is trying to unload their old merchandise before bringing in the new product lines. I saw something the other day and it was an ice machine used to store bagged ice for sale. The gas station probably does not have adequate space inside for this container but I observed what I thought was a theft of a bag of ice and it bothered me. A car pulled up to the building and the passenger got out. I did turn briefly but the next thing I knew she was putting a big bag of ice in the car while looking in my direction. I didn’t report it because I could not be sure she hadn’t quickly slipped into the store to pay but her actions said she hadn’t. It reminded me of all of those stores that put on sidewalk sales. If no one is outside monitoring the tables and racks or if the merchandise is spread out over a distance how do stores stop shoplifting from taking place?

The purpose of the Sensormatic security system is to deter theft and prevent criminals from spiriting products out of a store. When stores have tagged merchandise with anti-shoplifting devices such as hard tags and electronic article surveillance labels those items are going to trip the alarm pedestals as the thief nears the doors. Because the Sensormatic line of devices are sturdy and reliable they are nearly impossible to defeat. Shoplifters are not in the habit of spending a lot of time trying to remove security tags. They are concerned with concealing merchandise and getting out with as little interaction with employees as possible. Pedestal alarms draw unwanted attention that bad guys want to avoid. When store managers make the decision to take merchandise outside the protection of towers at the doors they are inviting theft. There is nothing left to impede shoplifters from simply picking up and walking off with anything displayed outside.

This is the simple kind of training a good Sensormatic Dealer should provide. Loss Prevention Systems does train your staff after we install a system.

I am not saying that the bags of ice should have been tagged even if they were in the building. Some items may not be worth the effort to tag when we think about how bags are tossed into an ice cooler. It did serve to demonstrate that people will steal just about anything if an opportunity presents itself. In fact one of the factors we talk about in Loss Prevention in terms of how to stop shoplifting and employee theft is to eliminate opportunity. If stores are putting merchandise on the salesfloor without protection or if they are placing merchandise outside of the protective barrier of an electronic article surveillance tower they are providing opportunities for criminals. Bill Bregar, founder of Loss Prevention Systems, Inc. knows that opportunity is a requirement for shoplifters to get away with their crime. That is why his company recommends a Sensormatic security system to clients in order to remove opportunity and substantially impede a crook’s ability to steal.

If store owners find a need to move seasonal merchandise or older merchandise to make room for new product lines do it within the confines of the building and security protection. Merchandise should already be protected with security tags so the challenge is to get it in view of customers. I have seen larger businesses that seem reluctant to put clearance merchandise front and center in a store. They relegate them to rear endcaps or the back of a store. I believe if you really want to move merchandise, mark it down at least 25%, place it in a prominent location when customers walk in and have ample signage. Don’t play games, if you really want to make space then do it with enthusiasm. Don’t provide the opportunity crooks look for by having a “sidewalk sale”.

Let your electronic article system stop shoplifting as it is intended to do and tag as much merchandise as possible. Sell your clearance merchandise with vigor just do it so it makes sense. Don’t short circuit your Sensormatic security system by circumventing it, trust Sensormatic to help drive sales while removing theft opportunity.

 

Get more information on Sensormatic security systems, contact us or call 1.770.426.0547 today.