Retail Theft: The Scourge Of Business

Shoplifters and employees that steal are about the lowest forms of life. They cause retail businesses billions of dollars in retail theft. There are several entire industries devoted to anti shoplifting and employee theft. Still these people cause us headaches. As a former Director of Loss Prevention for several major companies I have found that much of the problem of anti shoplifting and employee theft falls with the retailers themselves.

Theses types of retail theft must be attacked daily. You cannot let your guard down. You must have loss prevention program than focuses on prevention. Take shoplifting as an example. Anti shoplifting programs such as Checkpoint security tags do little if the employees are not supporting the program. Seek out employees that are enthusiastic about prevention and their jobs. Use incentives such as bonuses or contests. Make those employees the core of your retail theft prevention effort. If they are into it then others will come along.

One of the key issues that retailers must keep in the forefront of their over all plan is training. Training that is focused on prevention pays dividends beyond just shoplifting prevention. One of the key prevention tactics in anti shoplifting is customer service. Shoplifters hate customer service. They want to blend into your “normal” customer base. They do not want to stand out in any way. If your employees emphasize customer contact and follow up this in itself will shut off a portion of your retail theft. This in turn benefits your overall sales because your good customers like the attention. To stop more hard-core shoplifters you need to practice stronger  anti shoplifting techniques.

Another area that is often overlooked is the use of a tag alarm system such as Checkpoint security tags. Again, it goes back to training and management’s enforcement. How many times have you see a tag alarm go off at the front door and the employee simply waves the customer through? Do you think that this is company policy? Very unlikely. The employee is thinking that they just rang up the customer. They know that they got everything the customer put on the POS. So it must just be the Checkpoint security tags that did not get deactivated right? Wrong, what the employee did not think about is the item that the “customer” had concealed on their person. The tag alarm caught it, the employee didn’t. Training, training and more training. Then hold employees to the standard!

For more information: shoplifting or call 1.770.426.0547

Newer small option for Checkpoint tags

Checkpoint systems is now offering a small option in its line of  checkpoint tags.  The “pencil tag” is  checkpoint systems smallest anti theft tag measuring .5″ x 2.2″.   Shown below with optional lanyard:

Also available in grey:

These checkpoint tags are small enough for very small merchandise such as bikinis, shoes, hats and accessories.  They offer security without being obtrusive allowing for better merchandise visibility and display-ability.

These and other checkpoint security tags are held in place with pins

Inside of the  checkpoint tags are clutches that grab the pin locking it into place and they can not be pulled out.  To detach the pins a special detacher must be used.  This detacher is mounted to the cash wrap and allows the cashier to quickly and easily remove the security tags to be re used on other merchandise.

There are several checkpoint tags available that come in many shapes and sizes and colors.  They can be used with pins only or also with a lanyard of varying lengths for looping the security tag through or onto merchandise that can not be pinned.

If you have a checkpoint security system the key is to always use genuine checkpoint tags and labels.  There are cheaper copies out there mostly from Asia and there are several issues with the copy cat products.  The copies can be easily broken open at the seams due to cheap manufacturing, the have a high failure to alarm rate and the copycat labels will both not deactivate but also reactivate at a 15% to 25% rate.  This is a huge hassle since failed labels will cause staff to stop and address the alarms that are not shoplifting issues.

For more information visit: checkpoint tags

Alarm…Alarm Checkpoint Security System Alarm…Now what?

OK, your checkpoint security system at the front door goes into alarm. A customer that just left the point of sale is there with a package. They have stopped and are looking back at you. What do you do now?

How many time have you seen this happen and the sales clerk just waves the customer on? That is the worst thing that can happen. Several things have happened. You have allowed an employee to completely circumvent your anti shoplifting program. You have also sent a message to your customers that your people are not professional. And worst of all you tell shoplifters that they can defeat your checkpoint security system.

A lack of training and enforcement of that training is primarily at fault. Installing the system and believing that your shoplifting problems are over is short sighted. Your employees must know how to handle a checkpoint security system alarm properly and do it every time. Otherwise a person who is shoplifting in your store will simply view it as an inconvenience and create a situation where they can simply cause an alarm and be waved on.

Training is simple: Provide good customer service! Teach your employees that they are not to be afraid to approach a customer/alarm. Make a clear friendly statement like “excuse me sir we must have forgotten to remove or deactivate an inventory control device on your purchase. Let me take care of that for you”.

Anti theft devices like a checkpoint security system will tell you if a tag is present but your employees must resolve the situation. Check the packages for tags and labels. The easiest way is for the employee to ask the customer for their package, the employee then passes the package through the antennas themselves. They should then locate the checkpoint security tags and resolve the situation. If no tags are found in the package ask the customer to walk through the checkpoint security system antennas with out the package. If there is an alarm then again your stores training should tell them what to do next.

Want more information about anti theft devices or shoplifting? Contact us or call 1.770.426.0547

New Checkpoint Security Tags

Checkpoint has released new, dynamic clothing security tags that complement the checkpoint security tags line.

This new tag is the “3G Hard Tag With Super Lock”; it is gray and white in color. Size-wise the 3G’ is about the same as the standard mini-hard tag.

This new tag is revolutionary and will deal with a host of issues that have developed since the mini-hard tag was introduced. There have been quite a few cheap knock-offs that have been made to look like Checkpoint security tags . Because they look like Checkpoint does not mean that they perform as well as genuine Checkpoint. Many of the knock-offs have rough edges at the seam from poor construction techniques. This snags clothing. They also have poor locking mechanisms that do not function smoothly. At check-out this can be a problem when the cashier cannot get the tag off quickly.

3G’s have the same great feature of the mini hard tag in that it has a hole located close to the clutch that will take a flex string. Flex strings can be used to attach the tag to larger and more diverse items.

To remove the 3G’s you will need a super detacher by Checkpoint security systems . Shoplifters cannot use a knockoff detacher on the 3G clothing security tags. Store associates attach the 3G exactly like the older mini-hard tag. Using the pin to place them on seams, top rear yoke of a shirt below the collar, swimsuit seam, etc.

Remember, you can always drop Checkpoint security tags (the paper type) into a in a pocket doubling your protection for just a couple of cents.

For more information:  checkpoint security tags, visit Loss Prevention Systems, Inc. or call 1.770.426.0547

Anti Theft Devices Boost Profits and Keep Shoplifters Out

It is a proven fact that installing anti theft devices in retail applications will deter shoplifters sending them on to unprotected stores.  Retailers frustrated by theft often overlook how less inventory loss translates to more profits.  Lost inventory ends up affecting operating costs.  Just stating the obvious, higher costs means lower profits.  Lower costs mean higher profits.  You can make more money without having to sell more product.

The most effective solution that keeps the riff raff out of store is the installation of an Electronic Article Surveillance (or EAS) system.   Checkpoint security systems is the market leader in EAS systems.  The system includes installing pedestal mounted antennas at the entry/ exit ways.  These antennas are visible from just outside the door so shoplifters scoping out a potential target can see them before entering the store, and at that time will move on to another target.

The presence of anti shoplifting technology such as checkpoint security tags on clothes and merchandise in the store will deter the amateur shoplifter and the impulse shoplifter from stealing.  The checkpoint security tags are detected by the antennas at the doorways and will set off a loud alarm and flashing light alerting staff to attend to the situation.

The tag alarm on merchandise can only be removed by a specific tool that is mounted behind the cash out counter.  The tag alarm is highly visible and is a great visual deterrent.

To learn more about checkpoint security systems  anti shoplifting solutions visit here: anti theft devices or contact: Loss Prevention Systems, Inc., a national installation company.

Checkpoint Security Systems Used To Prevent Shoplifting

Retailers are using Checkpoint Security Systems to prevent shoplifting and control inventory shrinkage. Loss Prevention Systems has seen retail shrinkage rates drop as much as 50% in many retailers that put this anti shoplifting program in place.

All Checkpoint security tags are paper-thin and come is dozens of styles. A Retailer can custom print barcode and pricing information directly on them on them, in most cases using the POS printer you have in your store. LPSI can also custom print them for you. This reduces labor and provides an additional tag disguise from shoplifters.

All Checkpoint Security Systems are professionally installed and consist of a set of antennas at the customer doors. The antennas have a contemporary modern design and complement any décor. You can even place advertising panels on them that communicate your latest sales, promotions or just your logo. Checkpoint Security Systems even provide automatic customer counting.

Loss Prevention Systems, Inc. is a Certified Checkpoint Security Systems Dealer. We install and support any location in the mainland US.

For more information: checkpoint security systems or call 1.770.426.0547