Employee theft: Helping themselves to your profits – Atlanta Georgia

Some retail studies show that one third of all theft that a business may experience is caused by employee theft .  When a business owner looks to hire an employee, he hopes that the employee will be trustworthy and able to perform their job in a manner that helps in the function and profitability of the business.  No business owner hopes to have employees contribute to their shrink percentages.

Internal theft can be prevented or reduced in a variety of ways.  Managers and owners should maintain a good relationship with employees.  Those that are disgruntled are less likely to care about stealing from their employer than those that are happy with their jobs.  Businesses with low turnover rates have been shown to have reduced rates of internal theft in some cases.

Policies and procedures need to be in place for a business’s vital areas, and these need to be followed by everyone.  Business owners and managers need to realize that all employees could potentially choose to create a loss for their business, regardless of the fact that they have previously been a trusted employee.  Circumstances may change in an employee’s life to where he or she may be able to justify a theft from his employer.  Policies have to be enforced for every employee in order to prevent the opportunity to steal.

Another best practice is to have a background check conducted on all prospective employees.  This will weed out the candidates that may have been caught and prosecuted at another business for internal theft or other illegal activities.

When there is an employee theft investigation that needs to be conducted, businesses are wise to consult a corporate fraud investigator in order to complete an accurate and thorough investigation.

When something raises a red flag that makes a business owner suspect employee theft, there is probably much more that went unnoticed before that red flag was raised. In this case do not wait to order an employee theft investigation .

For more information about employee theft or internal theft or employee theft investigation or corporate fraud investigator or corporate fraud investigation contact us at corporate fraud investigator or call 1.770.426.256 – Atlanta Georgia

Employee theft investigation boosts profits – Atlanta Georgia

Did you know doing an employee theft investigation boosts your profits? Retail loss prevention experts estimate that employees cause larger losses than shoplifters. These facts prove the necessity for a solid retail loss prevention program and diligent employee theft investigation.

Now, we all know that inventory shrinkage caused by internal theft can cripple a store. An employee theft investigation should be tailored to your business to specifically target the highest shrink merchandise in your stores.

Recently, a company I worked for had a 10% shrink number after an inventory. Now, being in retail loss prevention , this high number told me that this store needed in depth employee theft investigation . It was obvious this store was suffering from internal theft and it was only gonna get worse if the retail loss prevention department didn’t do something about it. So, I initiated an employee theft investigation on several employees in the store.

Conducting investigations on internal theft suspects can be a daunting task if your business is not suited with the right equipment. After reviewing several hours of video, speaking with several associates, I was able to narrow down the main culprits to loss inside of this store. Employee theft was rampant in this store. The managers were even part of the problem. I arranged my employee interviews based on the active amount of their participation. First, was the manager on duty. He had keys to all parts of the store including the receiving area roll-up door (where most merchandise was exiting), and had codes to access the alarm panels and camera systems in the store.

During the interview of the manager, I asked him about internal theft in his store and what he thought of the inventory shrinkage. Immediately the manager told me that none of his employees were stealing and that shoplifters caused all of the 10% loss.

For more information about employee theft , internal theft , corporate fraud investigation or corporate fraud investigator contact us at employee theft investigation or call 1.770.426.0547 – Atlanta Georgia

The Key to an Employee Theft Investigation – Atlanta Georgia

Simply put, the key to a proper employee theft investigation is listening. I know, it seems like common sense right? Well the one thing I’ve learned in the 10 plus years I’ve been in this business is that common sense isn’t all that common. When it comes to uncovering the perpetrator of an internal crime, the best sources of information are often the people who work together and see one another day after day in all types of situations. They know what constitutes “normal” behavior in co-workers and can spot abnormal behavior within minutes. You, the investigator, will probably not have that perspective.

In any employee theft investigation the most important step is to make the employees understand why revealing the information is good for them. Coercing employees to tell what they do not want to tell only works on the television cop shows. All investigators will eventually learn that it’s the innocent suspects who are most eager to see the case solved. Nobody likes the specter of doubt hanging over their head, especially when they’ve done nothing wrong. So logically, they should bend over backward to tell the investigator everything they can about who might have committed the theft right? Wrong. There are several reasons why they don’t.

News, especially bad news, travels fast within any organization and nobody wants to be labeled as a “snitch” or a “rat”. Therefore the investigator must convince the individual that they’re actually doing a service to their fellow employees by divulging the information. Even if the other employees don’t realize it they are biting the bullet and in fact being a hero by telling what they know or suspect. For this to be effective the investigator has to also believe it. Anyone who feels like they’re being conned will clam up immediately. Keep the lines of communication open and you will simplify your employee theft investigation .

For more information about employee theft, corporate fraud investigation or internal theft contact us at employee theft investigation or call 1.770.426.0547

Minimizing Internal Theft – Atlanta Georgia

The sad truth is that internal theft accounts for two-thirds of theft businesses experience. It ranges from pilfering pens and pencils to grand larceny. Employees carry out theft in a number of different ways. Sometimes items are slipped into pockets, pocketbooks or briefcases with little or no forethought; and sometimes an individual might plan ahead, hide when the business closes, then carry out their crime in secret, without having to worry about being seen. Whatever the particular mode stealing is stealing and in order for you to run a profitable business you must minimize internal theft as much as possible.

The first step is to screen and select new employees carefully by using reference checks, credit checks, psychological tests and personal character examinations. Once you bring someone aboard watch them closely and check receipts daily. Believe it or not there are individuals out there who will take a position just for the opportunity to steal from that particular company. They usually don’t waste time getting down to business so you better not waste time catching them. Next, you should adopt a standard of excellence in conduct and performance. Encourage your employees to be the best and take pride in their jobs. People who feel pride in their work accept responsibility for their performance and are far less likely to jeopardize what status they’ve worked for.

Use key controls, time locks, changing locks, alarms and security guards to discourage dishonest employees. Nobody wants to be outted as a thief, use that fear against the would-be thieves. Supervise trash pickups, and occasionally check trash collection sites and trucks. Collusion between dishonest employees and trash men is not uncommon. In fact, one of the most common ways in which to steal something is to simply throw it away then come back after hours and fish it out of the garbage. Keep up on trends and stay alert to what’s going on in your organization and these tips will help you minimize internal theft .

For more information about employee theft , employee theft investigation  or corporate fraud investigation contact us at internal theft or call 1.770.426.0547 – Atlanta Georgia

Keys to Corporate Fraud Investigation – Atlanta Georgia

In today’s complicated business climate it is important for all business owners and managers to familiarize themselves with the proper way to conduct a corporate fraud investigation. First, the company should have a corporate investigative policy drawn up. The purpose of this is to give everyone an idea of what to do when fraud is suspected, how those allegations are to be evaluated and when and where to start an investigation. This helps eliminate the possibility of someone claiming to have been singled out in the investigation and brings uniformity to the process.

The next step in a corporate fraud investigation is to form your investigative team. These are the people who will actually sift through the evidence and conduct the necessary interviews, etc. A properly managed fraud investigation is critical to the successful resolution of a fraud case; therefore these people must be organized and efficient. Included in their responsibilities during a corporate fraud investigation is document management procedures and supervision of staff and consultants.  It is important to be able to quickly locate critical documents, and ensuring that all necessary issues are examined.

Every corporate fraud investigation is unique, since each fraud has its own set of facts and details. The purpose of the investigation should be to determine whether or not fraudulent activity occurred, who committed the act, and how much was lost to the fraud. Evidence of the findings must be gathered discreetly and presented to those who need to know. From there they can make the determination whether to terminate the individual, seek restitution or simply prosecute the crime to the fullest extent of the law. A  corporate fraud investigation must always be handled professionally and fairly.

For more information about corporate fraud investigator , employee theft or internal theft contact us at corporate fraud investigation or call 1.770.426.0547 – Atlanta Georgia

Employee Theft Investigation – Atlanta Georgia

Not every part of the employee theft investigation is going to be filled with edge-of-your-seat excitement. Parts of it can be truly tedious, but extremely necessary in order to build a case against an employee that you believe to be involved in some sort of wrong-doing. A short time ago one of my detectives came to me information on a cashier. An ex-employee had come into the store and apparently waited for the cashier’s line to come open. The ex-employee had several items tucked underneath her shopping cart; a fact that the cashier obviously saw but made no mention of. She allowed the ex-employee to pay for a few items then exit without paying for the items under the cart.

Of course my detective approached the ex-employee before she exited and recovered the merchandise, but that’s when the employee theft investigation began. It appeared to me to be a clear case of sweethearting, but I needed to be sure. Sweethearting is defined as “the granting of special favors or privileges, especially to friends or family; in retail, the giving of unauthorized discounts or the abetting of shoplifting or other theft”. So the burden of proof was on me to prove collusion; that the cashier was aware of the hidden merchandise and allowed the ex-employee to take the merchandise.

I spent countless hours staring at two computer screens. One was a CCTV shot which was focused clearly on the cashier and could see everything piece of merchandise she handled. The other was on a duplicate screen of her cash register; this allowed me to see exactly what she was actually ringing in. Almost 2 weeks past before the ex-employee came back in, but when she did she went directly to the cashier in question. This time, probably spooked from their last close call, they didn’t bother with the bottom of the basket trick. The cashier simply took all the merchandise, pretended to swipe several pieces and just place them into the bag. Upon exiting the ex-employee was apprehended and subsequently arrested. The cashier was arrested and terminated. It was a long and un-exciting battle but in the end a successful employee theft investigation .

For more information about employee theft , internal theft or corporate fraud investigation contact us at employee theft investigation or call 1.770.426.0547 – Atlanta Georgia

Embezzlement: The Corporate Fraud Investigation – Atlanta Georgia

Now, most of us hear the word embezzlement or the phrase corporate fraud investigation and instantly think big business. Large publicly traded companies such as Enron, Coke or AT&T come to mind. The truth is that these “big” words describe a simple and far too common act of employee dishonesty. Corporate fraud is defined as “a crime committed by a person of respectability and high social status in the course of his occupation”. In other words it’s anyone who uses their job, position or standing in order to commit a crime. Embezzlement is defined as “the act of dishonestly appropriating or secreting assets by one or more individuals to whom such assets have been entrusted”, sounds like a simple case of employee theft to me.

Embezzlement is often performed in a manner that is premeditated, systematic and methodical, with the conscious intent to conceal the activities from coworkers or superiors, usually because it is being done without their knowledge or consent. Often it involves the trusted person embezzling only a small proportion of money at a time, in an attempt to minimize the risk of detection. If done properly, and by ‘properly’ I mean underhanded and sneaky enough, embezzlement can continue for years, or even decades, without detection. This is why corporate fraud and employee theft in general can be so dangerous to a company.

So, why the big word ‘embezzlement’? Why not just call it stealing? Well, because they’re 2 distinct differences in the two. Embezzlement requires conversion, or a misappropriation of funds. Stealing is straight-forward theft by someone who had no business with the money or property.

Embezzlement is performed by someone who had the right and necessity to handle the money or property but simply decided to use those funds for their own personal gain. This and other corporate fraud crimes can be difficult to understand, that’s why I would advise consulting a lawyer or other experts in the field.

For more information about corporate fraud investigation or corporate fraud investigator or employee theft or employee theft investigation or internal theft contact us at corporate fraud investigation or call 1.770.426.0547 – Atlanta Georgia

The Internal Theft Interrogation Process – Atlanta Georgia

Depending on which source you decide to go by internal theft can be responsible for up to 75% of all retail losses. With that type of money at stake it’s only natural to want to grab a suspect by the collar and shake a confession out of him/ her. However, for obvious reasons, this is not the way we do business. A proper interrogation should include a mix of technology (i.e. transaction reports, video surveillance footage) and proven, professional interrogation techniques used to solicit a confession.

Let’s say you have an employee that has been ringing multiple returns without using the original purchase information – an obvious red flag. Gather your reports on all such transactions then pull up the corresponding video footage of these transactions. Once you’ve found proof of wrong-doing, go back and investigate their other transactions. Everyone will tell you that it’s their first time, but that is almost always a lie. Once you’ve gathered your evidence, call the individual in for an interview. No water boarding or electro-shock torture necessary, an internal theft interrogation should always be handled calmly and professionally.

Give the suspect several examples of internal theft , including refund fraud. Then explain all the different loss prevention methods you have in place to combat criminal activity. Explain that you’re there to help them and you want to hear their side of the story. Personally I’m not a fan of showing the suspect the footage of them engaging in the theft. However, I do like to explain what I saw in the footage in extreme detail. This generally leaves no doubt in the suspects head that they’ve been caught. It’s usually around this point that the average suspect crumbles into a pile of warm goo. The confession is now imminent; from there you can get into restitution agreements to recover your losses. Every case is going to be different, however if your approach to the interrogation process is solid you will get results and reduce the internal theft within your organization.

For more information about employee theft investigation or employee theft or corporate fraud investigation or corporate fraud investigator contact us at internal theft or call 1.770.426.0547 – Atlanta Georgia

Employee Theft: The Importance of a Confession – Atlanta Georgia

There comes a point in every recognized case of employee theft where you, the investigator, know that you’ve got the suspect. Whether it’s clear video footage of the individual slipping a large wad of money into the pocket of their khaki’s or simply multiple transaction reports all pointing to obvious wrong-doing by the suspect, you’ve got them. Now what? Well, now the company is still out of money; now you have a dishonest employee in your midst that you need to get rid of with as little fuss as possible. The best way to do that is by eliciting an admission of guilt or confession from the subject.

The last thing you want to do is have more time and money going to a lengthy court case. That is exactly what can happen if the subject decides to fight the case or claim wrongful termination. An admission of guilt is a good way to avoid all of that. Additionally it’s the first step to recovering the moneys lost by the company as a result of the individuals’ employee theft activity.  A monetary recovery agreement should accompany all admissions of guilt. The company will then go after the employee for civil recovery and if they deem it necessary they will call in the police and prosecute the crime.

Employee theft is the highest cause of shrink in any retail company. Therefore if you want to combat it properly you need to follow through on all investigations. Obtain the necessary proof of wrong-doing by using both technological means and a solid interrogation technique. Finally, finish with getting a confession. Make the subject believe that you’re there to help them and it is in their best interest to simply “come clean” and then you can all move forward. Sure, it’s possible that they’ll be moving forward to a jail cell but that’s the price they pay for employee theft .

For more information about internal theft , employee theft investigation , corporate fraud investigation or corporate fraud investigator contact us at employee theft or call 1.770.426.0547 – Atlanta Georgia

An Example of White Collar Crime – Atlanta Georgia

The term “ white collar crime ” is so broad that I figured I’d give you an example I read about recently that will hopefully help you wrap your mind around just how horrible a crime this can really be. For nearly 60 years a non-profit corporation known as The Conference on Jewish Material Claims Against Germany (or the Claims Conference) has been overseeing German government funds that assist Holocaust survivors.

The FBI recently announced that 6 Claims Conference employees, along with 11 other conspirators, had been charged with a decade-long scheme to defraud the organization and legitimate holocaust victims out of over $42 million.

Here’s how this particular case of white collar crime went down. Driven by crooked Claims Conference employees, former employees and other conspirators recruited people who weren’t eligible for the program to take part in the fraud. To make it appear that applicants were eligible, identification documents were often altered. For example, a birth date was changed to make it appear that applicants were born during or before World War II and fake Nazi persecution stories were often made up. Fraudulent applications were reviewed and approved by corrupt Claims Conference employees. Once the applicants received their money, they kept a portion for themselves but were instructed to pay certain “fees” using the rest. These “fees” were usually paid in the form of cash or money order and always ended up in the pockets of the conspirators.

The FBI’s New York Assistant Director in Charge, Janice Fedarcyk, said that the victims of this scheme were “those who had already suffered at the hands of Nazi persecution only to have their experiences exploited again. This brazen miscarriage of the compensation program is, in its own way, a kind of crime against humanity.” White collar crime is not, as many believe, a victimless crime. Often the least fortunate among us are the ones that suffer the most.

For more information about corporate fraud investigation , employee theft , corporate fraud investigator , internal theft contact us at white collar crime or call 1.770.426.0547 – Atlanta Georgia