I read an article recently about about people that will try to return just about anything. The best anecdotes were the ones from the horrified children of the habitual “returners” of clothing and how embarrassing it was to stand there and listen to their parent try to justify the need for a full refund. Of course, it is not funny when it is your business having to deal with this type of person. Your store needs to have a policy that puts a stop to this type of return, but just having a written policy posted at the register may not be enough. Adding Shark Tags could have a huge impact on the unnecessary return of clothing and accessories.
There are people out there that do this every day; they buy an item they really cannot afford, wear it for some big event, then return it to the store with the claim the item did not fit properly, or they just changed their mind after they got home. Taking back used clothing is a no win situation though. In many cases the items cannot be resold for full value. The original price tags have likely been removed. Add in possible sweat or makeup stains, or even strong perfume or cigarette smoke odors, and you have to mark it down drastically or “damage it out” of your inventory. Your sign on the door or at the register that says “Used Clothing Will Not Be Refunded” is useless if you really have no proof it was worn. The person can simply claim those were on the items when they bought them, and even use that as their excuse for wanting to return the item. Shark Tags can give you a rock solid reason to deny a refund for an obviously used garment.
These brightly colored devices attach to any article of clothing or accessory. They can be simply pinned on or attached with a lanyard. They are meant to be put on in very visible locations of the items, such as the neckline of a dress or blouse, or the strap of a purse. There is no damage to the item, and they are designed to be easily removed at home with a simple pair of scissors. Also, the Shark Tag does not impede your customer from trying the item on in the store or even at home.
The main function of the Shark Tag is to let people know that once it is removed, the item belongs to them, and cannot be returned. They are the “You Break It, You Buy It” sign for the clothing industry. Because they are pinned onto a prominent location of the garment, they cannot just be hidden or tucked in so the person can wear it with it still attached, or they are going to look ridiculous. The majority of fraudulent refund offenders want to appear as though they can afford to buy this type of clothing, and would never let others know of their intention to take it back.
Act now and your store can save future generations of humiliated children by adding Shark Tags to your return policy.
For more information contact us at Antishoplifting.net or call 1.770.426.0547
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