I have a lot of hardworking, good people that are employed in my stores. There are quite a few of them that continually go above and beyond for whatever the stores or the managers need. Because of that sort of loyalty, it really makes me mad to see outside “customers” take advantage of them.
We have a great lady who helps our clothing security stay up to date by doing spot checks on our retail anti-theft devices, and greets customers at the door as they come and go.
Well, one day a man was walking with a cane and trying to push his shopping cart out the door. As soon as he walked in front of her, he tips the cart over and falls on the ground.
Being the good person she is, our associate immediately went to help him up and make sure he was ok. Well, as she bent down to offer a helping hand, another male ran out the door setting the alarm off with his arms piled high with clothes.
We decided to go back over the CCTV footage from the parking lot to see if we could get a license plate number and when we scrolled back to the point where the thief entered the store we were astonished to find he and the man with the cane walking into the store together. The two were in cahoots and took completely advantage of our associates’ helpful nature. Luckily we passed the surveillance off to our other stores and the pair was apprehended trying to pull off the same job as again.
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