One of the hardest jobs that I have had to try and staff for is a door guard. Now outside of the clothing security/ loss prevention department, we simply call them greeters.
A greeter’s job is really quite simple. You stand at the door, you smile and greet every single person who enters the store, you respond to the clothing alarms in a professional and timely manner, and you remove any security tags on clothes that were missed.
Sounds easy enough, right? That’s what I thought too.
Now I try to find people who understand that standing at the door really means STANDING at the door. There’s no leaning around, or grabbing a nearby chair to sit on. You stand.
Next, while it is important to be friendly, and even chatty sometimes, I really would prefer that you chat with the customers as they come in. Often the customers seem to get in the way of the conversation they are having with a nearby employee.
Lastly, if the clothing alarm goes off, you do need to talk to the customer (it’s ok, the employee will still be there when you get back) and remove the missed security tags on clothes that were purchased.
It’s a good thing that even if I can’t always rely on my greeters, I can always trust my clothing security tags to do their job.
Visit the Loss Prevention Store to purchase a clothing alarm or clothing security tags and an Electronic Article Surveillance or EAS system.
For more information on Checkpoint tags, clothing security, clothing alarm, or clothing security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.770.426.0547
