Some shoplifters are in and out of a store in a matter of minutes. If they area repeat shoplifter in your store, it might just feel like you are trying to capture a ghost.
Then there are the others who take so long, that you almost want to go over and give them a hand stealing just so you can speed up the process of apprehending them. Those are the times that drive me nuts.
When you are at the point of watching a shoplifter talking them into actually concealing the item, there is no turning back. You have to watch to make sure you know what they are taking, and where they are putting it.
I have found that the usual hold up is the retail security anti theft devices. The shoplifter is trying to figure out what to do with it. Do they try and remove it? Should they just take the item anyway?
You can tell they really want the item, but they are debating if it is worth the risk. This is the heart of anti shoplifting methodology: using anti theft devices to deter and prevent shoplifting in your stores.
While I hate the wait, I am glad the EAS tags are doing their job.
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