What is Exception Based Reporting?

Exception Based Reporting can be loss prevention’s best friend. The principal behind the software is to weed out the transactions that are most indicative to internal theft to give you a platter full of possible leads. The key then is to identify which of those transactions is actually employee theft.

Many of the transactions that populate will be due to training errors or transactions where the employee was simply trying to do what is best for the customer. Obviously we do not want to punish our employees for those sorts of situations; however this tool can be used as a good way to identify possible training flaws as well. Once we have narrowed it down to the best internal theft candidates we can begin our employee theft investigation. Using the tools this software has to offer we can conduct searches of the employee’s purchase and return history, giving us a snapshot of any potential transactions were the employee may have received unauthorized discounts from another employee.

We can see if the employee is returning more merchandise than they are buying, which can be an indicator that the employee may be stealing merchandise to return it for a profit. These are just a few of the many employee theft situations that we can identify. Once we have exhausted the employee’s purchase and return history we can investigate the employee’s point of sale history. We can track credit card numbers and other tenders to identify if the employee is completing a large amount of transactions for any particular customers. This can help to identify situations where the employee is under ringing or passing off merchandise to friends. We can identify trends in discounts given to customers or instances where the employee is giving dollar off discounts in order to pocket cash from a transaction. Again, these are just a few examples of the many employee theft investigations that we can conduct to help identify internal theft. With use in conjunction with video review Exception Based Reporting can be a hugely beneficial tool with your employee theft investigations.

For more information on employee theft, employee theft investigation or internal contact us or call 1.770.426.0547 – Atlanta Georgia