What I didn’t Know – About being your own Loss Prevention Workshop

As a rookie LP agent, I had several manuals and study guides to memorize regarding employee theft and shoplifting before I was released to make apprehensions on my own. There were several months worth of loss prevention workshops that had to be completed prior to my sign off.

When I my loss prevention training was complete, I thought I had prepared for every shoplifting situation that I could come across.

I was itching to not only prove that I had learned everything I needed to from the manuals, but also prove I was just as good as the seasoned agents in my store were. The only thing left was to detain a few shoplifters with an experienced LP, and then I could go out on my own.

It didn’t take me long to figure out how lucky I was to have someone else with me on that first apprehension.

I wasn’t prepared for what my loss prevention seminars didn’t tell me. They didn’t tell me how my adrenaline would kick in wondering if there would be a fight, or if the shoplifter might pull a weapon on me. The manuals didn’t train me on the emotional reaction I would have.

My very first shoplifter was a woman putting merchandise under her six-month-old baby because she couldn’t afford the clothes. Sad. The emotional reactions to the stories shoplifters will give you, can never be trained or prepared for.

Sometimes they will make you feel compassion, sometimes anger. Having someone to help walk you through these untrainable moments is invaluable, and I am lucky that the seasoned agents were there for this step in my loss prevention training.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.