Through The Front Door – Retail Theft Prevention

I recently had an opportunity to speak to several peers in the retail industry. We chatted about a variety of topics but the conversation soon turned toward our issues with retail theft prevention. It seemed we all were experiencing some form of refund or return fraud and didn’t know how to handle it.

For some of my peers, the refund fraud was causing more issues with policies. They did not have policies in place regarding refunds that did not have a receipt. As a result, refunders targeted them on almost a daily basis.

For others, they did not use anti-shoplifting devices for retail theft prevention. Since the theft of the merchandise was so easy, the store was viewed as an easy refund target within the community.

Our store uses checkpoint systems to stop shoplifting. This helps to alleviate most of the criminal element from coming into the store to start with. Next, these same tools that we use for retail theft prevention also help clue us in when someone tries a fraudulent refund. They come to the cashier and try to refund merchandise that still has anti shoplifting tags still attached, and no receipt.

We started a policy of allowing customers three no receipted refunds within a six-month period before we declined the return. That gave the legitimate shopper an opportunity to return items that a receipt was lost, or they received the items as a gift.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547