The Master Pack – Internal Theft

During the summer months we sell a lot of chairs. Most of them are our patio and outdoor chairs. It is a great selling item to increase our daily ticket average. The downside is that these chairs come in bundled together, which makes it easy to sell improperly, and for internal theft to occur.

In fact, we just had a case of internal theft where the employee was ringing up only one chair, but a stack of four chairs were going out the door. They had figured that we would not notice what was going on because he was ringing something up on the register.

He also figured that if we did notice a shortage of chairs, he could say that he didn’t know and it was a mistake. To a certain extent, that was true. When we did notice the shortage, we first thought it was an operational error. Perhaps if we had trained the employee how to properly sell those chairs, we would have prevented that shortage.

As we continued researching the chair shortages (because there was more than one) we realized that this employee was actually letting more merchandise go out the door unpaid. The same “customer” came back for four more chairs, and some dishes, and some napkins, and some candles, all going out the door for the price of one chair.

We knew then that we needed to conduct a full employee theft investigation to resolve this employee theft case.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia

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