The Five Steps

When a loss prevention associate or store manager makes an apprehension, most companies require the five steps to be in place. The reason behind the steps is to eliminate any doubt that may arise that a theft has taken place.

The first step is to see the subject enter the store, or department. This allows you time to see what the suspect does or does not have in their possession. The use of a Checkpoint security system like CCTV can help make this happen.

Next you want to see them select the merchandise. This shows that the product is actually yours, and not the suspects. You can further emphasize this step by observing that the merchandise is equipped with an anti shoplifting device like Checkpoint security tags.

The third thing is concealment. Where have they hidden the product on their person? Most thieves will attempt to detach the checkpoint security tags prior to concealing the item. Don’t forget, if they wear the item out, like a jacket, this is the applicable step to help prove their intentions.

Next you want to maintain constant observation. You can either watch them directly on the sales floor or by the checkpoint security system like CCTV. You are really trying to make sure that the suspect does not discard the product before they exit. It is also important to know if they are stealing more than one item.

Finally you need to have them exit the building. Some states and some companies do allow for apprehensions to be made just inside a doorway or vestibule. Make sure you are aware of your local codes and company policies to know your limitations.

Visit the Loss Prevention Store to purchase retail anti theft devices from Checkpoint Systems.

For more information on Anti Shoplifting , Checkpoint Security System or Checkpoint Security Tags contact us at Retail theft prevention or call 1.770.426.0547