The First Stop – Stop Shoplifting

I always found it challenging when training anti shoplifting topics to discuss the events at our refund desk. While it is frustrating to see the refunds of stolen merchandise come into the store, it is not where the loss was occurring.

The losses actually come when the merchandise is stolen. In order to prevent this sort of refund fraud, you have to be able to stop shoplifting in your store.  It doesn’t matter how many times you turn away a refund, all you are doing is missing an opportunity to get an ID and potentially start a case.

In one of the stores that I worked in, we had a huge issue with people coming in and refunding stolen merchandise. How did we know it was stolen? Because the Checkpoint systems we installed would always go off when they walked into the store, not out of it. Had the items been previously purchased, the tags would have been deactivated when the items were sold.

Even though my management team wanted to focus on the refunds, I had to remind them that were not where they needed to be looking. After we started to actually stop shoplifting, we saw a decrease in the fraudulent refunds.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547