I ran a store that did a thriving mail order business. It was a great way to capture sales from customers not only in the area, but also some of the tourist shoppers as well. It was a little too late when I found out that one of my employees was committing internal theft through our postal process.
I didn’t have any real indication that while it was going on that I should have started an employee theft investigation. In fact, this employee stayed so far under the radar that the only reason I had any suspicions was because of another employee.
The employee that was running the mail orders had quit to find a job somewhere else. He had gone out with one of my other employees and had confided in them how much product he had taken and how easy it was to get away with it.
He had been shipping orders out to his home address and to the addresses of his friends. These orders were never paid for. Because we didn’t do an audit on 100% of the packages, his employee theft was undetected. He would hold his personal packages behind until the mailman was about to come by. Then he would slip his packages in with everything else.
There was no record of the packages, and there was only a slight influx in postage. It would have been the perfect crime had he only kept his mouth shut.
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