LP Seminars for All Types of Retailers

I just taught a loss prevention seminar a few weeks ago for a new client. We focused on shoplifting in their grocery environment. We split the 40 employees into two loss prevention seminars so the sales floor was still covered. I have to say the two groups I taught were so enthusiastic that it motivated me even more. My style is high-energy, out in the group and interactive with everyone. I hate a training seminar where a speaker stands in one spot and drones on.

Well last week the General Manager told me that the training was paying off. We were discussing this on the phone and about the follow up she wanted to set up when she said “I got to go, call you right back”.

Well, come to find out that her staff had identified another shoplifter from the techniques I shared with them while we were talking. She approached the subject the way I trained her and he indeed was a shoplifter. They got the merchandise back. The police responded and the shoplifter was being taken as their “guest” for an all-expenses paid trip to County jail.

I like to teach in a loss prevention workshop environment. This allows better interaction with everyone. It is easier to draw out the employees that are generally quieter and get them involved.

I also spent some time with management in a workshop environment training them on employee theft detection and prevention. I hope when I call the GM to follow up again the same thing does not happen during that call because of an employee theft problem. But you never know!

For more information on Retail Loss Prevention Seminars, Loss Prevention Training, or Retail Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Employee Theft and Shoplifting problems and view the Loss Prevention Seminars, Loss Prevention Training and Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

No More Boring Loss Prevention Seminars …Please!

I sat through a loss prevention seminar the other day for a State license I hold. It was the worst hour of that month. I wish I could get it back. This guy just droned on in a monotone voice. His subject was interesting but wow that is little good when you are trying to stay awake.

When I teach a loss prevention seminar or a loss prevention workshop I feel that it is my duty to deliver an interesting and engaging session. Of course, I have been providing training for a long time now and I know the tricks to get and keep people involved. Of course my subject matter helps. I talk about employee theft, shoplifting, vendor fraud and other interesting topics.

I like to bring the session to life with my experiences. I have investigated and put in jail over 2300 employees for theft so there are a few good stories there. Like the guy who stole watches from my employers store and then gave them to the rest of the employees as Christmas gifts, including the Manager. And he couldn’t figure out how we had caught him!

Loss prevention seminars take on a whole new aspect when you can relate these kinds of experiences to the group. Most have their own employee theft and shoplifting stories that they can relate to. Once that happens they put it together and begin to actually learn. With a loss prevention workshop we can make that happen. Of course the group has to be the right size.

No more boring loss prevention seminars, please!

For more information on Retail Loss Prevention Seminars, Loss Prevention Training, or Retail Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

 Visit the Loss Prevention Systems website for more information on Employee Theft and Shoplifting problems and view the Loss Prevention Seminars, Loss Prevention Training and Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

Employee Theft Seminars

One of the issues I like to hit hard in my employee theft seminars, employee theft workshop and our pre-employment interviewing seminar is how important the pre-employment process is in the prevention of employee theft and loss.

In a study published in the July/August 2012 issue of Inc. Magazine, 34% of employers have rejected a job candidate because of the person’s social-media activity. The study listed the top four reasons that those candidates were not hired:

  1. They posted inappropriate photos or information.
  2. There was evidence of drinking or drug use.
  3. They had poor communication skills.
  4. They bad mouthed a previous employer.

As employers we must use every means legally allowed to obtain information on a job candidate’s suitability for our company. Some may see this as an “invasion of their privacy” or a violation or their “rights”. Nothing is further from the truth. If someone puts information about themselves or their conduct out in the public domain, it is fair for an employer to use that information in our decisions. This is no different than a candidate’s criminal, civil, credit or education information.

A thorough look into the candidate’s background will save you from disappointment after they are hired. Do not be afraid to use every source at your disposal.

For more information on Retail Loss Prevention Seminars, Retail Loss Prevention Training, or Retail Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Retail Employee Theft and Shoplifting problems.

Prevent Shoplifting – Crazy Reasons Given By Shoplifters

Over the years I have run into some pretty weird situations with shoplifters. In a company’s effort to prevent shoplifting we must apprehend the thieves that are stealing. In one situation I apprehended a guy who had stolen a framed picture of Christ. He did not fight me, resist, run or anything else that we are always prepared to deal with. But when the Police arrived at the store and we were switching handcuffs on the shoplifter he turned to me and said, “This is not a very Christian thing you are doing to me”. This guy STEALS a picture of Christ and I am the sinner!

Another time I stopped and detained a middle aged woman for shoplifting about $300 worth of new tennis shoes that I had witnessed her switch tags on to a lower priced shoe. She had a pretty heavy Eastern European accent. Again while police officers were taking her into custody she stated that I was discriminating against her because she was European. The police officers taking her into custody, whom I knew very well started laughing. She looked at them with shock when they told her. “Lady this store is owned by a French company and he (pointing to me) is married to German citizen (I met my clearly better half when I was in the Army stationed in Germany). They then reminded her that she had the right to remain silent and that they would prefer that she exercise that right.

Another all-time favorite is the guy who stole a $1.00 fishing lure from a sporting goods store. That was all he took! I stopped him and took him into custody. When I got him back to the Security Office I emptied his pockets (he was handcuffed) and was bagging it up for the police when I discovered a “wad” of cash well over one hundred dollars. I was shocked (still naïve then) and asked him why he stole a minor $1.00 item when he clearly had the cash to pay for it. He said, “I wanted to see if I could get away with it”. I just shook my head and told him that it was good that he had the cash on him, as he would need it for bail.

I have found over the years that you can prevent shoplifting and be entertained at the same time. My Loss Prevention Seminars and Loss Prevention Workshops explore there and many other situations.

For more information on Retail Loss Prevention Seminars, Loss Prevention Training, or Retail Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Employee Theft and Shoplifting problems and view the Loss Prevention Seminars, Loss Prevention Training and Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

Is Management Creating Employee Theft?

Internal theft also known as employee theft causes close to fifty percent of all retail business loss. In thirty years of conducting employee theft investigations I am still shocked by how poor a job most businesses do in common sense prevention. For example I conducted an investigation where $5000 in forged business checks were cashed. It turned out that the stock of checks was unsecure in an office supply room. The janitor’s stole 20 checks from the middle of the stack, waited a while and then began to cash them. These checks should have been secured in a locked cabinet with strict controlled access. The checks should be logged out and issued to the person that processes them.

We drop our guard because it is “more difficult” to do it the right way. You prevent employee theft by doing it the “right way” not the easy way. The key is “prevention”. Another excuse we say is, “Oh I trust that person, they would never do that”. Those words get more business people in trouble. When a management person says that, they are basically saying that they have no business common sense.

Another case I worked on involved employees that stole hundreds of thousands of dollars in product from a warehouse they worked in. They had keys to the warehouse that contained millions of dollars of merchandise. The alarm system was not reporting when the doors were being open and closed. So coming back at night and loading up a truck was not a problem.

Internal theft or employee theft lurks around every corner. You have to be actively watching for it to prevent it. Internal theft will not go away or stop on its own. In fact it will get worse. Get your policy manual off the shelf, dust it off, update it and make sure people understand that this is your companies “business bible”, live it, enforce it! This doesn’t mean that it never changes. As your business changes your policy and procedures should change. Learn this and more in our Loss Prevention Seminar and Loss Prevention Workshop.

For more information on Retail Loss Prevention Seminar, Loss Prevention Training, or Retail Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Employee Theft and Shoplifting problems and view the Loss Prevention Seminar, Loss Prevention Training and Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

How to Talk to your Employees about Theft

Do you think you might be suffering from Employee Theft or Internal Theft? Are you worried that your employees might be keeping known cases of internal theft to themselves? Often your employees have no idea how this kind of theft affects them. They often think that there are no repercussions for those who are not directly involved and will turn a blind eye.

In this seminar we will teach you how to effectively talk to your employees about the touchy subject of employee theft. This is an aspect of loss that affects the entire company and your employees should know how to recognize and deter it for the good of the entire company.

Our loss prevention seminars will empower you to solve your own problems. We bring the world of loss prevention out in the open and give you the techniques to identify and address employee theft and shoplifting problems. Our loss prevention workshop will give you and your Managers hands on interaction to allow to work through actual investigations and problems.

Weather you have had loss prevention training or not you will walk away with that will enhance your bottom line.

For more information on Retail Loss Prevention Seminars, Loss Prevention Training, or Retail Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Employee Theft and Shoplifting problems and view the Loss Prevention Seminars , Loss Prevention Training and Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

Checkpoint security systems annual report on retail theft

Released by checkpoint security systems and the Center for Retail Research on October 19th, 2010, the Global Retail Theft Barometer reports on several factors of retail theft around the globe. I was surprised by one statistic that was almost a complete flip of the US numbers.

In the US employee theft accounts for about 43% of the retail loss numbers and shoplifting about 36%.  Globally the numbers are 43% shoplifting and 35% employee theft according to the University of Florida’s National Retail Security Survey which is considered to be the most comprehensive and accurate in the industry. A variable that is unknown in the US is how employee involvement in aiding shoplifters affects the numbers.

One interesting finding that the global study highlighted was the apparent correlation between increased spending in security measures and a decrease in theft.  Solutions such as checkpoint security systems will deter theft both externally and internally.  Installing a checkpoint security system creates awareness among all employees due to the use of the anti theft devices such as clothing security tags or other security tags on merchandise that are either deactivated or removed for reuse at the cash register.  Using a system involves training on how to handle shoplifters as well which increases awareness on what to look for and how to “service” potential thieves out of the store.

For more info on how to solve retail theft issues including employee theft and shoplifting problems visit: checkpoint security systems

 

Checkpoint security tags will save inventory and boost profits

Using checkpoint security tags to protect merchandise from shoplifting theft will keep inventory on the shelves, leaving more available for sale, boosting sales and boosting profits.  You can easily increase your net margins by 50% by implementing a loss prevention security method such as using  checkpoint systems  anti theft devices.

Let’s look at an example of how reducing losses will boost profits.  Take a retailer selling $1mil per year with a net margin of 2% and an inventory shrink rate of 2%.  Most retailers not using a system to protect their inventory are losing more than 2% but I want to be conservative in my example.  2% net margin & shrink means $20,000 net profit and $20,000 in shrink.  By using checkpoint security tags you will see at least a 50% reduction in shrink (many see over 75%).  And let’s say there is no bump in added sales even though typically there is a 5 to ten percent bump there simply due to having more merchandise available for buyers.  The 50% reduction in shrink equates to $10,000, which goes directly to the profit margin side of the books.  An added $10k in profit is a 50% increase on profit margin.  So now you land at a 1% shrink rate and a 3% net margin rate.

Again these numbers are conservative.  We have seen shrink rates well over five percent…imagine cutting a six percent shrink rate in half and how that would add to net margins!  Whatever you save from theft is purely added profit…another way to look at it is it takes your profit to replace your lost inventory.  So consider using checkpoint security tags to protect your merchandise and boost your profits. To learn more visit  checkpoint security tags 

Checkpoint Tags – Tags For Sporting Goods And Electrical Cords

Checkpoint systems which owns Alpha has produced a couple of new retail anti theft devices that are hard tags intended for several merchandise items…corded electronics and tools, golf clubs and baseball bats. These hard tags are one piece that is hinged, wraps around the shaft of the item and locks in place. Each one has a non-slip grip on the interior. This keeps the O-Tag from moving around freely and protects the finish on your product.

They come in two sizes. The easiest way to describe them is that the smaller size fits electrical cords, golf club shafts and fishing rods size items. The large O-tag fits the shaft of a baseball bat.

Of course the O-tags retail anti theft devices are reusable over and over. They require an S-3 Key to unlock them. The S-3 gives them unequaled security. The S-3 key is very unique and keeps shoplifters from using another device to unlock the tag. Remember: your Checkpoint systems S-3’s must always be secured by bolting them to your cash/wrap or processing area in the back.

If you have power tools such as corded drills, circular saws and jigsaws you can now place the smaller O-Tag on the cord and have the unit on display or on the sales floor. The O-Tag does not hinder your products appearance and allows customers to completely interact with it.

The small O-tag is black the large one is gray. They are available in either RF or AM.  They come in cases of 100. Alpha has printed or molded into the plastic  “Electronic Alarm”. This gives a clear visual deterrent to the shoplifter.

The O-Tag is an item that you would be able to use a small quantity to cover some very expensive items.

For more information about shoplifting or checkpoint systems contact us at retail anti theft devices or call 1.770.426.0547

Shoplifting problems? Consider a Checkpoint Security System

All retailers suffer from shoplifting and many turn to a checkpoint security system to get control of the issue.  This type of system is called an EAS system, or an Electronic Article Surveillance system.  A checkpoint security system consists of installing sensors in doorways which will detect hard security tags, many different types of security “keepers” (or cases) and security labels.  When merchandise that has not been through a proper checkout gets to the sensors at exit ways an alarm sounds and lights blink alerting store employees of the potential shoplifting incident.

Something to keep in mind if considering a checkpoint security system is that it is one piece of the loss prevention pie so to speak.  It is critical that there be a more deliberate approach to controlling shoplifting that simply installing a system and thinking it will do all the work.  Sure the presence of the system will deter shoplifting and keep shoplifters out of the store to a degree, but to get the most out of the investment employees need to be trained on how to take an active role in controlling shoplifting.

How to tag up the merchandise properly, what to tag up, how to handle an alarm situation, how to spot a shoplifter and approach them in a non confrontational way etc… are all critical aspects of an effective loss prevention program.

For more info visit: checkpoint security system