Unlock my product and still prevent shoplifting. Say whaaat???

If you have spent any time in business you know the key to success is to anticipate your customer’s needs and have a solution waiting.  On the converse, in order to maintain business you have to prevent shoplifting among the many areas that can drain your profits.  One key to prevent shoplifting is to utilize retail anti theft devices.

 There are a variety of retail anti theft devices that can be used.  An increasingly popular solution is Safer cases produced by Alpha.  I have started using these cases in my stores and have seen a huge impact.  The Safer cases are clear hard plastic cases that you actually lock the product up in.  Now I already hear the complaints, but I urge you to hear me out.  I am not talking about locking up merchandise in case lines.  We all know that customers are less likely to buy something that they have to wait for an associate to get for them.  These cases are individual boxes.  They stock on the shelf and the customer can still get the product themselves and take it to the register.  The cashier then simply removes the product from the case (in seconds) and rings the product up.

A real benefit to this is you can actually remove those high dollar items from the locked cabinets and put them in Safer cases.  This will still secure the product and prevent shoplifting while also growing sales as it makes the product much easier for your customer to access.

 Visit the Loss Prevention Store for retail anti theft devices that can help you prevent shoplifting in your business.

 For more information on how you can use retail anti theft devices to prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia

Is It Possible to Prevent Shoplifting In Your Stores?

Yes. It is very possible to prevent shoplifting in your stores. Shoplifting is a nuisance and if left unchecked, can ruin a business. So what can be done to prevent shoplifting in your stores?

Retailers have been battling shoplifting for many, many years. Of these years of battle, retailers can agree that shoplifting may never go away completely, but there certainly are ways to prevent shoplifting from occurring and greatly reduce the amount of loss incurred. An effective method of control or preventing loss is by using retail anti theft devices. You have the merchandise in your stores, you have the employees to work and make sales, now you need to retail anti theft devices to help prevent shoplifting, boost your profits and promote your business growth.

In a discount clothing chain I once worked for, the stores were reluctant to incorporate retail anti theft devices initially, because they did not want to spend the money on the investment. What this told me was they were not sold on the effectiveness of the retail anti theft devices available on the market. My job was clear, I had to show results. I talked an owner into testing some of these retail anti theft devices on merchandise considered high theft, or high shrink and we would monitor the sales and shrink over the next 30 days. It was pretty simple. In fact, the security devices we used, impacted theft so distinctly within the first week, the owner was encouraged to roll out a store wide program.

It certainly is possible to prevent shoplifting in your stores. It takes dedication, the right tools and a plan to execute. In the long run, if you stick to your plan you will certainly see an impact on shrink and theft in your stores.

Visit the Retail Loss Prevention Store.

 For more information on retail anti theft devices contact us at prevent shoplifting or call 1.770.426.0547

Retail anti theft devices that do more than stop theft.

There are many different retail anti theft devices on the market today.  One set of products that I absolutely have fallen in love with are the Safer Cases from Alpha.  These products do more than just prevent shoplifting.  They also add a positive visual aesthetic to your shelf presentation; which, from a merchandising standpoint is great for sales.

 These retail anti theft devices are hard plastic boxes that you can lock your boxed or package products in.  They are great because the customer can still handle the product and read the product information without having to wait on an associate to unlock a case for them.  Once at the register the cashier has a key to unlock the Safer case and ring the product up.  It can prevent shoplifting by keeping a shoplifter from being able to easily conceal the product.  In addition, there is a sensor tag built into the lid of the case that will activate the existing EAS alarm if someone tries to steal the product.

 As for visual aesthetics they make the product look great and make the shelves look full.  One problem with that most stores face is the issue of putting out too much of a high theft product because they don’t want the shelves to look empty.  This sets them up for Organized Retail Crime rings to wipe out a large amount of product at one time since it was all sitting out.  The Safer cases do take up a little room, but that is good as it adds depth to the shelf.  You can get away with having just a few items out to purchase without looking like you are going out of business.  Additionally, it makes it easy to keep items in odd shaped packages neat and orderly.  In the boxes everything lines up in nice crisp rows that really add an organized look to the shelf.

 Visit the Loss Prevention Store for retail anti theft devices that can help you prevent shoplifting in your business.

 For more information on how you can use retail anti theft devices to prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia

Some shoplifters know how to bypass retail anti theft devices. Do you???

At this point in time there are several known tools used by career shoplifters to bypass retail anti theft devices.  As business owners and managers we have to keep up with these in order to make our retail anti theft devices still prevent shoplifting to the population at large.

 One example is what is called a booster bag.  If you know what to look for you can easily spot these.  Booster bags are generally large paper bags with handles that you expect to find at most clothing retailers.  The shoplifter lines the inside of the bag with tin foil and if a large amount of items with EAS tags are placed inside the foil boosts the RF signal from the tags to a point that it is too much for the pedestals to handle and thus causes the EAS alarm not to activate.  It is important to train you employees to be mindful of customers shopping that have bags from other retailers (especially if that retailer is nowhere close to your shop).  They need to pay extra attention to customers with paper bags and try to get close enough to see inside to make sure it is not lined with anything.

 Additionally, I have seen a number of stores who use handheld EAS deactivators at their registers for hard tags.  Personally, I recommend using flush mounted deactivators because they cannot be stolen as easily as the handhelds can.  It is becoming more common to find that thieves are distracting the clerks and stealing the handheld deactivators so that they can remove your retail anti theft devices themselves.  If you are going to use the handhelds then at least make sure to mount them to the register and make sure your cashiers alert you if any go missing.

 Visit the Loss Prevention Store for retail anti theft devices that can help you prevent shoplifting in your business.

 For more information on how you can use retail anti theft devices to prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia

Can you really have a business that doesn’t use retail anti theft devices?

Of course.  Is it recommended?  Not really.  Shoplifting is a real part of any retail environment.  The solution to prevent shoplifting is fairly easy.  The answer is retail anti theft devices.

 There are a variety of retail anti theft devices.  One major device is the EAS system.  EAS stands for Electronic Article Surveillance.  In short, these are the noise makers at the door that beep when merchandise walks through that has security tags on them.  Putting tags on merchandise is a great way to prevent shoplifting.  Shoplifters by nature are sneaky.  They want to come in and go out without much attention.  If a shoplifter knows that the product they are stealing is going to set off an alarm then the whole “sneaky” thing goes out the window.  This is the deterrent effect that you want to have.  The hard part is getting the employees involved.

 In order to really prevent shoplifting you have to have a team effort.  Retail anti theft devices work to alert the associates of merchandise that might not be paid for, but it is still up to them to respond.  If a shoplifter sees someone set off the alarm and nobody pays attention then the deterrent effect is lost.  Not going to prevent much shoplifting that way.  A proper system is one where the employees actively engage the customer who set off the alarm.  That lets the potential shoplifters know that they will be questioned and their bags checked if they mess up and take product that has sensor tags on it.  Now we have a solution that will prevent shoplifting.

 Just remember, retail anti theft devices are designed to alert associates of a problem.  It is still their job to give good “customer service”.

 Visit the Loss Prevention Store for retail anti theft devices that can help you prevent shoplifting in your business.

 For more information on how you can use retail anti theft devices to prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia

So how do you REALLY prevent shoplifting???

The answer to how they can prevent shoplifting is one that all good business owners search for at some point in time.  The reason is simple.  Shoplifting plays a major role in the success of the business’s profitability and has to be factored into the business model.  There are a couple of ways to stop shoplifting that I have found to be quite successful in my career.

 The first step to prevent shoplifting is to educate your employees.  Let them know what shoplifting is, who does it (everyone), how they do it and what to look for.  Then you want to empower them to act.  Now hear me loud and clear, you DO NOT want your employees making apprehensions or accusations. There is too much liability and personal safety in that method.  What you want to encourage is world class customer service.  Shoplifters want to be left alone and have privacy to do their dirty deeds.  If your employees follow the suspected shoplifter around the store and give great service then a good customer will be happy with the service level and the shoplifter will leave and go somewhere else.  This is a win-win if you’re keeping score.

 The second is to utilize retail anti theft devices.  There are several good ones out there.  Most everyone knows about Checkpoint security and their EAS tags. These have great deterrent effect, are cost efficient and work.  Putting EAS tags on high theft / high dollar merchandise is a great way to prevent shoplifting.  Another option, I one I have grown to love, is using retail anti theft devices such as safer cases and spider wraps.  Alpha security is one of the best makers of these products.  Safer cases lock up the merchandise in little boxes that the customer can easily get, but can’t easily steal.  Spider wraps do basically the same thing accept they have an alarm if tampered with.

 Visit the Loss Prevention Store for retail anti theft devices that can help you prevent shoplifting in your business.

 For more information on how you can use retail anti theft devices to prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia

Prevent Shoplifting and Reduce Loss

If you are a business that is experiencing loss due to shoplifting, sometimes you need to just sit back and analyze the basics. Where is your high theft merchandise located in your store? Are your aisles high and narrow? Are there secluded areas and corners where employees cannot see? If you find out that there are opportunities, then that is the first step to fixing the problem and being able to prevent shoplifting.

 Taking a look at your sales floor first can identify problems that lead to shoplifting. Analyze your business as if you are a shoplifter. Is your high theft merchandise easily accessible to a shoplifter or in a high traffic area where employees are always nearby? Are you utilizing basic loss prevention tactics such as having a minimal amount of high theft merchandise on display, or utilizing locked cases? In order to prevent shoplifting, sometimes you have to think like a shoplifter. Honest folks sometimes don’t think of the very things that shoplifters focus on in order to steal from us.

 Another way to prevent shoplifting is to have proper staffing of trained employees.  Employees need to be available to customers, both honest and dishonest.  Employees also need to be trained to greet customers as they see them, and to work with their heads up.  Having an alert employee observing and acknowledging all customers is an excellent way to prevent shoplifting by providing attention to all that come into your business.

 Suffering losses at the hands of shoplifters can be a frustrating problem, but there simple ways that you can prevent shoplifting and increase profits.

 Visit the Loss Prevention Store for products to help you prevent shoplifting in your business.

 For more information on how you can prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia

Stop Thief! Prevent Shoplifting the Efficient Way – Atlanta Georgia

Yelling “Stop Thief!” at a shoplifter who is leaving a retail store probably isn’t the most efficient way to prevent shoplifting, although some business owners would probably argue that it couldn’t hurt.  Shoplifting does hurt retailers, however, right where it does the most damage – in the pocketbook.  Shoplifting means lower profits, lower stock levels, and lower morale among employees.

 Checkpoint Systems has a way to control customer theft that is a lot more acceptable than screaming at the top of your voice at a shoplifter exiting your store.  Checkpoint is designed to detect protected merchandise that has not been purchased as it passes through a detection field at the store’s exit.  Once the sensor is detected, an alarm sounds that alerts the store staff and the customer that there is an item passing through that still has an activated label or a special tag attached.  These labels and tags can only be deactivated or removed at the point of sale by a store employee.

 Once the alarm sounds, store staff approaches the customer to determine the cause of the alarm.  Training on the best way to accomplish this is provided by Checkpoint Systems so that legitimate customers aren’t offended and shoplifters are dealt with quietly and quickly.

 The presence of a system, tags, and labels are enough to discourage retail thieves and prevent shoplifting by casual shoplifters and most professionals, who had rather target an easier victim than one protected by a retail anti theft device.

 Retail businesses of all kinds are using EAS (Electronic Article Surveillance) systems and are finding that their shrinkage figures are substantially reduced and their net profits are maximized as shoplifters migrate to other locations to carry out their crimes.

 Using one of Checkpoint Systems retail anti theft devices is a much more efficient way to prevent shoplifting than to find a shoplifter and yell at him as he leaves your store.

 Visit the Loss Prevention Store for Checkpoint Systems and other products to help you prevent shoplifting in your business.

 For more information on how you can prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia

Prevent Shoplifting – Watch Your Receipts

 

Keeping up with register receipts can prevent shoplifting.

 In a new twist on an old trick, a man and a woman were cited for shoplifting in Cookeville, Tennessee, despite using a somewhat elaborate (for shoplifters, anyway) scheme.  The couple was shopping at a big box retailer and was selecting items from the shelves and putting them into a shopping cart.

 Oddly enough, they were following another female shopper who was selecting the very same items for her shopping cart.  Either this was quite a coincidence, or a shoplifter conspiracy.

 It turned out to be a shoplifter conspiracy as the first female shopper went through the line and paid for the merchandise.  Once outside, the male shopper went out and retrieved the receipt and brought it back inside the store, hoping to convince store employees that he had already paid for the merchandise when he left the store.

 The scheme didn’t work, however, as the employees’ effort to prevent shoplifting was successful and the police were called, giving the two shoplifters a date to appear in court.  The third member of the trio got away, but police are hopeful that further investigation will reveal her identity.

 My guess is that even if these shoplifters had gotten away with the merchandise, they would not have been finished with the receipt they had already tried to use twice.  They would have had duplicate items of everything they had stolen. And the receipt would most likely have been used to return one of each item to the store and receive a full refund.  Paying retail for stolen merchandise is not good for the store’s profit margin.

 Far more often the thief will enter the store with a receipt, go pull the merchandise from the shelf, and proceed straight to the refund desk. 

 Don’t fall victim to a refund fraud.  Prevent shoplifting and check returns carefully.

 

Visit the Loss Prevention Store for products to help you prevent shoplifting in your business.

 For more information on how you can prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia

Business Owner Uses Social Media to Prevent Shoplifting

 

Always looking for new ways to prevent shoplifting, and Eau Claire business owner has tried a rather new method. Link to full story here.

 The owner of a downtown children’s boutique noticed a pregnant shopper who seemed “very normal” walking around the store and looking at the merchandise.  The shopper went upstairs and continued to look through the racks of clothing.  The owner saw that when the shopper come down from the second level of the shop, she was carrying a large shopping bag with her coat draped over it.

 This made the owner suspicious and she began to watch the shopper, thinking that her presence might prevent shoplifting if that’s what the customer was thinking.

 When a deliveryman came in with a package, the shopper took advantage and followed closely behind him as he left the store.

 Still suspicious, the owner decided to review the recording from the store’s CCTV system to see if there had indeed been any theft going on.  Sure enough, the video showed the woman taking several items of clothing and putting them in the bag.  The video confirmed what the owner suspected:  She had been victimized by a thief.

 The owner happened to be working on an ad for a page she maintained on a popular social networking website.  She realized that she had over 1400 “fans” of her site and wondered if any of them might know her shoplifter.  She used her smart phone to record the video of the shoplifter in action and uploaded it to the social networking web site for all her visitors to see.

 It remains to be seen if there will be any results from the posting, but this does show the frustration business owners experience when customers steal from them.  It also demonstrates that retailers are always ready to use new and innovative ways to prevent shoplifting.

 Visit the Loss Prevention Store for products to help you prevent shoplifting in your business.

 For more information on how you can prevent shoplifting contact us or call 1.770.426.0547 – Atlanta Georgia