Management can Create Employee Theft

Employee theft, also known as internal theft, causes close to fifty percent of all retail business loss. In thirty years of conducting employee theft investigations, I am still shocked by how little common sense is taken into consideration in theft prevention.

For example, I conducted an investigation where $5000 in forged business checks were cashed. It turned out that the stock of checks was unsecure in an office supply room. The janitor’s stole 20 checks from the middle of the stack, waited a while and then began to cash them. These checks should have been secured in a locked cabinet with strict controlled access. The checks should have been logged out and issued to the person that processes them.

We drop our guard because it is “more difficult” to do it the right way, however the only way to employee theft by doing it the “right way” not the easy way. The key is “prevention”.

Another excuse we say is, “Oh I trust that person, and they would never do that”. When a management person says that, they are basically saying that they have no business common sense.

Another case I worked on involved employees that stole hundreds of thousands of dollars in product from a warehouse they worked in. They had keys to the warehouse that contained millions of dollars in merchandise. The alarm system was not reporting when the doors were being open and closed. So coming back at night and loading up a truck was not a problem.

Employee theft, or internal theft, lurks around every corner. You have to be actively watching for it to prevent it. Internal theft will not go away or stop on its own. In fact it will get worse. Get your policy manual off the shelf, dust it off, update it and make sure people understand that this is your companies “business bible”, live it, enforce it! This doesn’t mean that it never changes. As your business changes your policy and procedures should change.

Learn this and more in our Loss Prevention Seminar and Loss Prevention Workshop.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

Do you know how to talk to your Employees about Theft?

Do you think you might be suffering from internal theft or Employee Theft? Are you worried that your employees might be keeping known cases of this kind of theft to themselves? Often your employees have no idea that this kind of theft affects them. They may think that there are no repercussions for those who are not directly involved and will turn a blind eye.

In this seminar we will teach you how to effectively talk to your employees about employee theft. This is an aspect of loss that affects the entire company and your employees should know how to recognize and deter it for the good of the company.

Our loss prevention seminar will empower you to solve your own problems. We bring the world of loss prevention out into the open and give you the techniques to identify and address employee theft and shoplifting problems. Our loss prevention workshop will give you and your Managers hands on training to allow you to work through actual investigations and problems.

Weather you have had loss prevention training or not you will walk away with skills and knowledge that will enhance your bottom line.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

Let the battle begin

If you know anything about waging a war, you know that the key to defeating your opponent all stems from the amount of preparedness that you put in. You need a battle plan, you need to strategize, and you need to know what you’re talking about.

Shoplifting is a battle worthy topic. Preventing shoplifting in your stores is not only about reducing the monetary losses from lack of inventory or residual sales. It is also about how to keep your employees and your customers safe inside your stores.

No one wants to be in the middle of a crime-ridden slum. You definitely do not want your store to turn into one because shoplifters have been left untouched for too long.

This is where loss prevention training comes in. It allows you to successfully create a strategy (or battle plan) to eliminate the shoplifters from your store. Going through loss prevention seminars and loss prevention workshops will give you the details and insight you need to take your plan to the next level.

These seminars will go through the basics of types of shoplifters and how to identify them. They will also go through more difficult scenarios such as how to safely and legally approach shoplifters and how to get them out of your store.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

Gain a new perspective

As a loss prevention manager, I never got to close to my store employees. There was always a professional separation. I never went out for drinks after work, or celebrated an employee’s birthday or holiday party. It was this separation that made me good at my job, especially when it came to employee theft investigations.

It is never easy to have to terminate an employee. It is even harder to have to terminate an employee and send them off to jail. You know their lives, and future job prospects; will never be the same again.

The separation I had between me and my employees helped two fold. It helped me (without bias) identify employees that were stealing from the company. It also helped not having an emotional attachment or friendship to these employees who were to be terminated and prosecuted.

While there were specific guidelines to this effect in my loss prevention training, it also came about as just useful practice.

As a small business owner, you might not be able to have this same luxury of objectivity. That is why taking in a loss prevention workshop on employee theft will help you overcome these emotional ties.

Loss prevention seminars are designed to help you not only gain objectivity, but also useful information on how to identify employee theft, and then how to legally deal with it.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

Who’s afraid of the big bad wolf?

As a management professional, I am constantly reminded that we live in a very litigious society. Even when we feel that we would be doing the right thing by standing up for ourselves, or our businesses. Often times we make the decision to err on the side of caution to avoid customer complaints, or even worse, a lawsuit.

This can ring especially true when it comes to new employee hiring practices. I have seen hiring managers afraid to not hire a candidate for fear of a discrimination lawsuit, even if there are more qualified candidates applying for the position.

I have also seen candidates hired, despite a gut feeling that there is something the manager is missing. Gut feelings don’t hold up in court, you know.

So what to do? How do you keep yourselves out of hot water, and still fill your open positions quickly and legally?

Take the Loss Prevention Workshop focused on pre employment screening. They will give you the loss prevention training you need to ask the right questions to legally obtain the right answers. They can also show you how to read between the lines of a background check.

The best part about attending loss prevention seminars is because you are with someone face to face, you have the ability to ask questions to make sure you can take away the most useful information.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

 Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

 

Who do you trust?

When you are running a business it is very important to know whom you trust and whom you don’t. Hopefully, anyone in your store that has access to keys, alarm codes, and store funds (including sales deposits) is on your trustworthy list.

If they are not on your list, I trust that you have a plan in place to remove them from your employment.

Employee theft accounts for over 40% of a store’s losses, which makes it extremely vital that your key positions are held by employees with the highest of standards and scruples.

Sometimes, as a manager or owner, you might only be seeing one side of these employees. They may act very differently around you than when they are alone. Let’s face it; if an employee is going to steal from you, they aren’t going to do it right in front of your face.

They might, however, do it around other employees, many of whom are not in a position of authority. So how do you instill trust in those employees to come and talk to you about what goes on behind your back?

Take the loss prevention workshop specifically on how to talk to your employees about employee theft, and entrusting you with that information.

Some of the best information on some of my biggest cases of employee theft have come directly from my employees.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

 Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

 

Think you know it all?

When I first started out in loss prevention well over thirty years ago, there were very different concerns. I remember my first review of standards involved my closure and reduction of check fraud. Check fraud! Who even writes checks anymore, much less steals them? Criminals have moved on to far more sophisticated forms of theft and fraud than stealing or forging checks.

My point is that things change. Technology has changed, the methods of shoplifting, not to mention employee theft, have changed. If I was still working under the “rules” of a decade ago, I would not be successful in reducing my shrink, and I would probably have gotten myself, or my employers into some pretty sad litigation.

It is important for my success to continue to educate myself on these changes. That is the only way I can make sure that when I do my loss prevention training, I know I am ahead of the game.

Most professional industries have some sort of continuing education or certification to stay employed in their respective fields. Why would loss prevention be any different?

With the wealth of knowledge and information available through loss prevention seminars and loss prevention workshops, it is a no brainer. Sign up for a class, grab a buddy or two and learn what else is out there.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

 

Train the trainer

As a trainer and as a store manager, I have spent countless hours sitting on both sides of the training room tables. Some have been the most enjoyable and rewarding hours of my life, while others have been hours that I will never get back.

Being a good trainer means providing the necessary material in the most innovative and exciting ways possible. It also means that you need to be able to read your audience and know when you have them eating out of the palm of your hand, and when you are quickly loosing them.

Having overseen a fair amount of loss prevention training, I have the advantage of teaching a great subject matter. If your audience starts to drift off, just start telling riveting stories of high speed chases to wake them back up.

This sort of interaction is so important. I can’t imagine my employees ever walking away with as much information as what they did if they were only reading manuals or listening to a computer-training program.

If you have the opportunity to send yourself, or your employees to loss prevention seminars, or loss prevention workshops I highly recommend it. You can’t ask a computer follow up questions, and manuals don’t always clarify themselves.

I even enjoy going through additional loss prevention training. It’s a great refresher for me and gives me a chance to stay up to date with the most current shoplifting and employee theft trends.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

 

Press one for more options

Have you ever had to call a customer service line to try and fix a problem? Just about everyone has at some point. I recently spent two days trying to get a hold of a company regarding a service issue on a product. Most of the time I just got a busy signal.

Eventually I did manage to get a ring tone. After pressing what I thought was the right option (because you never really know until someone picks up) I was quickly given a pre recorded message and hung up on. Eventually (after pressing a different option and holding for the better part of an hour) somebody picked up. Well after all of that, there wasn’t even anything they could do about it.

It reminds me a lot of trying to fix a shoplifting or employee theft issue in your stores. You spend a lot of time looking in the wrong places for solutions to fix your problem. All the while your time and money is going down the garbage.

If you or your staff has limited knowledge or limited loss prevention training, maybe it is time to call in the experts. Enroll in a loss prevention workshop that will help you actually fix your inventory losses and not just put you on hold.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

By the book

It is amazing the overwhelming wealth of information that can be found on line these days.

I am an avid on live researcher. I am so excited that virtually everything can be found on line these days. I can look up how to get an ink stain out of a shirt. Or maybe I will look up gardening tips, and a new recipe for my recent harvest of veggies. I can also look for answers regarding my professional life, like how to prevent retail theft.

One thing I have learned through all of this information gathering is that no matter how clear the directions seem to be online, or how reliable of a source I am using, until I actually try these practices out, I really have no idea what I am in for.

I am reminded of my first few days on the job as a rookie loss prevention agent. I had been given a huge manual to read through, as well as some on line learning courses. While I felt like I had all of the knowledge in the world, nothing I read truly prepared me for my first shoplifting experience.

If it weren’t for my fellow agents, I would not have successfully pulled off my first apprehension.

Having the ability to go to a loss prevention workshop or a loss prevention seminars would be the same as having someone else around to help guide you through the process. The one on one interaction is an invaluable resource to have. It really is the best way to learn.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.