How To Fight Organized Crime and Employee Theft

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Many new initiatives to prevent shoplifting have been put into effect at the state level, and around the world in hopes that police enforcement and retailers work together to fight this crime.  The different methods, and the technology they use is up to the people involved,  and in some cases the results are pretty optimistic.  Fighting crime needs the collaboration of law enforcement and the management of the stores to have some success.

For more about this and other stories follow the links below.


A Formula for Fighting Organized Retail Theft

A Texas task force successfully challenged a criminal enterprise of shoplifters and fences through teamwork and communication.

What started out as a small meeting in Houston to discuss the problem of infant formula theft led to arguably one of the most significant positive examples of teamwork between private sector loss prevention, law enforcement, and government officials in the fight against organized retail theft. The lessons from these collaborative efforts in the early 2000s are still applicable in today’s loss prevention industry.

In the fall of 2002, several grocery loss prevention representatives met with Joe Williams, then president of the Gulf Coast Retailers Association, to discuss the growing problem. The standard deterrence and apprehension techniques used in the industry were having little effect on slowing the theft of formula. CCTV, electronic article surveillance (EAS), and even undercover shoplift agents proved to be of little value in significantly slowing the losses. In many locations, retailers were locking up formula just to keep it in supply for their customers. While this helped to slow the theft, it also was an inconvenience for legitimate customers and was damaging sales.

The Scope of the Organized Retail Theft Problem

By comparing notes on the apprehensions made in their stores, the loss prevention representatives found that in many of the cases the suspects detained for the formula thefts were primarily from South and Central American countries, specifically El Salvador and Honduras.


USPS Employees Theft: Suspects Include Ex-Postal Union Head

USPS employee theft has led to charges against 33 post office workers in the Los Angeles area, including embezzlement and failure to deliver 50,000 pieces of mail. One of the suspects is the former president of the mail workers union.

According to the U.S. Attorney’s Office, the suspects were connected to 28 cases involving mail theft and/or possession of stolen mail. Other charges included conspiracy,  bank fraud, and making false statements.

“Arrest warrants were issued for six of the 33 defendants, who were recently charged as a result of investigations by the USPS’s Office of Inspector General,” said prosecutors. “Most of the defendants were charged in indictments that were returned by federal grand juries …”City News Service said one of those nabbed, Jarol Garcia, 33, is the former president of the local Mail Handlers Union. He was charged with conspiracy and possession of stolen mail. Garcia had worked at the Moreno Valley Delivery Distribution Center as a mail handler.


Forgery May Not Constitute “Theft” Under an Employee Dishonesty Coverage

Ruling in favor of the insurer on a motion for summary judgment, on July 29, 2016 the Fifth Circuit Court of Appeals held that under the terms of a commercial crime policy, proof of a forgery by the insured’s employee in extending $90 million of credit to a customer did not establish an unlawful taking as required by the policy terms. Tesoro Refining and Marketing Co, LLC v. National Union Fire Ins. Co. of Pittsburgh, PA, 2016 U.S. App. Lexis 13838 (5th Cir. 2016).

Tesoro, a refiner and marketer of petroleum products sold fuel on credit to petroleum distributor Enmex. On several occasions the credit director for Tesoro, for unknown reasons, falsified and forged signatures on numerous letters of credit purportedly issued to Enmex. These acts enabled the Enmex debt to Tesoro to grow to $90 million before the forgery was detected. Once the forgery was discovered, Tesoro filed suit against Enmex for breach of contract and fraud, which lawsuit was settled. Tesoro also filed a claim with its insurer National Union under its crime policy. Tesoro claimed the loss fell under the “forgery and alteration” section of the policy (which section did not cover employee forgeries) and then amended its claim to proceed under the “employee theft” portion of the insuring agreement.  National Union denied coverage under both provisions. After suit was brought by Tesoro against National Union for breach of contract and bad faith, cross motions for summary judgment were filed. Ruling in favor of National Union, the federal district court in Western Texas reasoned that the employee theft coverage could include theft that was facilitated by a forgery, but that it did not cover forgery losses independent of a theft, which always required an unlawful taking in order to trigger coverage. Tesoro did not demonstrate that any unlawful taking had occurred and, therefore, the district court granted National Union’s motion for summary judgment. On appeal the Fifth Circuit agreed.


 

Safety First

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3 Walmart Employees in Florida Face Charges in Death of Shoplifter -This is one of the many cases where employees or shoplifters die when a shoplifting incident occurs.  It is not news anymore.  It is too common to surprise people, and shoplifting as a social problem is not getting any better.  As a retail owner or LP officer, what are some of the solutions that we need to be aware to mitigate these incidents in our store?  Is the store layout  a solution?  More greeters at the door? More LP personnel? The billions of dollars lost due to shoplifting increases every year, and the loss of lives doesn’t seem to get any less.  Do you need personnel training for your store?  System solutions to help you with shoplifting?  Contact us to help you reduce your loses and increase your profits.


The Mobile Side of Retail Loss Prevention

Today, retail loss prevention’s focus has grown from preventing the loss of inventory within a retailer’s stores to a variety of other activities ranging from HR challenges, crisis management, emergency situations and disaster recovery. However, the process for communicating emergency preparedness procedures with employees has remained stagnant. This could result in a tremendous loss in operations and profit for retailers. With brick-and-mortar retailers fighting for every dollar against growing online and mobile sales, empowering employees at each store location to protect assets has now reached a critical level.
Working with associations like the National Retail Federation, which recently addressed these issues at their loss prevention event NRF Protect, most retailers build robust loss prevention, risk mitigation, and emergency preparedness plans.

While corporate management makes a concerted effort to distribute these guidelines to each store manager, nine times out of ten, these plans are extensive paper-based manuals, posters, flip books, building diagrams, and websites that are too cumbersome to access quickly. Even worse, they are often lost or filed away in a drawer and not available when an issue arises.


LP101: Embezzlement in the Retail Environment

Embezzlement is a crime that involves a breach of trust.

Embezzlement is a type of theft involving a person or persons entrusted to property owned by someone else (such as an employee) who then uses fraudulent means to illegally misappropriate the property or cash entrusted to them.

Embezzlement is a breach of the fiduciary responsibilities placed upon a person. In this type of fraud the assets are originally under the control of the person lawfully, but the person then uses the assets for unintended purposes.

For example, a Cash Office Manager would be authorized to have control over cash in the cash office for business purposes and management. However, if the Cash Office Manager took possession of cash and illegally removed it from the cash office for their own personal use, this would constitute a form of embezzlement. If an attorney has control of an individual’s assets in order to manage their financial affairs, but misappropriates some or all of their client’s money into the attorney’s personal bank account, this would constitute embezzlement.

Elements common to embezzlement would include:

  • The assets must belong to someone other than the accused (such as an employer)

Store Worker Fatally Shot Trying To Prevent Shoplifting

CHICAGO (CBS) — An employee was shot and killed while trying to stop a person from shoplifting on the South Side.

The victim was working at a Family Dollar store in the 7900 block of South Ashland in Auburn Gresham when he was shot around 5 p.m. Tuesday.

When confronted, the shoplifter pulled out a gun and opened fire, hitting the worker in the chest, police said.

The 30-year-old man was pronounced dead at Advocate Christ Medical Center in Oak Lawn.

Customers said the victim was Jquinn McCune, the store’s manager.

“I’m so sorry this happened to him,” said Matthew Hobson. “I mean, he was a great, great inspiration to the young people in the neighborhood. He tried to get along with everybody, looked out for everybody.”

The man who fired the shots fled on foot in unknown direction


 

Sometimes We Simply Do Not See The Obvious

Sometimes we simply do not see the obvious even when it is right in front of us. For many years we have worked really hard to hide or disguise Checkpoint Labels. The thought being that the shoplifter will not be able to locate and possibly defeat the label. 

But new studies show that although that is still a great strategy, you should also look at the opposite.  Putting a clearly identified label in plain sight with a warning on it. 

Here is seala good example using one of the newer clear, Checkpoint Systems stock labels. The trademarked “lock” and wording has been tested extensively.


Rather than bore you with all the details of the study, I will simply tell you that it works and works well. Visible tagging can increase sales and reduce loss. The last study found:LP2

As many of you know I, Bill Bregar have been in the loss prevention field most of my career. So now putting that hat on let’s look at this from another view. We know that shoplifters are broken into three distinct groups; Impulse, Amateur and Professional.

The bulk of shoplifters you encounter are Impulse. I teach this in my shoplifting classes, which by the way I conduct live, in person or by webinar and are FREE of charge to Loss Prevention Systems customers. I always explain that Impulse shoplifters are easily deterred with employee contact. In other words if you greet the Impulse shoplifter with eye contact, a simple hello and “can I help you”, many studies show that the Impulse shoplifter will most likely NOT shoplift during that visit.

Well if we now apply the thought of a Checkpoint Systems visual deterrence label it makes sense.  Given the same circumstances where the Impulse shoplifter has not been greeted but is faced with a visual deterrence label it casts enough doubt into their minds that they do not steal. 

Well if that is the case then why doesn’t a sign like this work?LP3

Besides being funny to us I have learned that signs do very little.  Probably because of sign “pollution”. They either don’t see it or it is really not a threat. But a specific label on the merchandise they are considering  stealing, casts doubt.  They do not know what other element may be protecting that merchandise. 

Something to consider! If you would like some samples of these labels just reach out to us. We will get them in the mail to you at no charge.

STEP NINE

shoplifting5It’s a normal day at the office. I’m working on a few cases and an email comes across from a manager at one of my stores. There’s not much to it; just says “John” called the store looking for you, here’s his number. Curious to who John is, I immediately give him a call. In my mind I’m thinking it could be a detective, or an Assistant District Attorney maybe.

Two rings and John answers with a very chipper, “Hello!” I tell him who I am and that I am returning his phone call. John was very vague. He said he wanted to tell me something, but really wanted to do this face to face. I had no earthly idea who this guy was and asked if we had ever met. He said no and after a bit of coercing, John tells me that it involves shoplifting and that he really wants to speak with me in person. I agree to have him come to the store the next day.

Not knowing what I may encounter, I asked a Sheriff’s Deputy friend of mine to be in the store, just in case. Turns out I didn’t need him, though. I finally met John the next afternoon. He gave me a hearty handshake, looked me directly in the eyes and thanked me for meeting with him. What happened over the next 40 minutes is something I’ll never forget in my entire life.

John is in his mid-thirties. On the outside, he’s an unassuming guy. Clean cut, well dressed and well spoken. Once the door was closed, he took a deep breath and told me that he was a recovering heroin addict and that he had stolen from my store in the past. See, John has been clean for 19 months and part of his treatment is to make amends for the wrongs he’s done.

I was interested in John’s story and how he cleaned himself up. As with any addict, he had to hit rock bottom. The final straw was living in a trailer, with no plumbing with 15 other addicts. John told me that using the restroom consisted of sharing a bucket. One evening he passed out after shooting up and woke up with both hands in that bucket. That was it for him. He went home and asked for help. 19 months later, he is clean, working and starting to support himself again. Those of you that have experienced what heroin can do to a person should realize just how much of an accomplishment this is. Most people don’t or can’t get clean.

Heroin is an epidemic that is destroying our neighborhoods. It is prevalence and ease of access is making a prolific comeback across the country. A good majority of addicts turn to shoplifting to help fuel their addiction. John was of those.

John told me that it started by making returns for other users of stolen goods. They’d get a gift card and run it to a pawn shop for quick cash. As time went on, John worked up the courage to steal. The very first thing he took from my store was a pair of shoes. “Stealing itself is an addiction as bad as the heroin” he recalled. From there he moved on to clothing and other high dollar items. He even would take orders for other dealers. He could trade items or gift cards for the heroin. This went on for months. He was never caught.

He reached into his top pocket and pulled out a folded piece of paper. He handed it to me and it was a list of everything that he could remember taking from the store, along with its approximate value; Nearly $8,000.  John again looked me in the eye and said, “I’m going to pay you back every penny that I took from you.”

Speechless I stared blankly for a second. Never in my career have I been faced with something that has truly touched me in such a way. I felt inspired by his story. If this guy can get his life together and make things right, then any little problem I was having that week just seemed so insignificant. I had to stress that he was under no legal obligation to pay us, but he insisted. The feeling of a weight being lifted off of your chest was how he described finally coming into the store and having this conversation. For him, this put him one step closer to completing his treatment, and ultimately getting his life completely back. While I don’t often have a soft spot for shoplifters, John, for me is something more than that. He’s a person and he’s helped me understand how I can be more effective in protecting my company from loss while also understanding that the people that I come into contact with all have their own set of demons.


Localize Your Loss Prevention Efforts

theft (7)“Think globally, act locally” is a saying associated with the Green Movement.  It encourages people to be aware of the environmental needs of the whole planet, while taking positive action in their own communities to promote its health.  Over the years the idea, and the phrase, has been co-opted to discuss other issues.

One of these other issues is the problem of loss prevention.  It’s a national problem that can only be solved on a local level.  It’s becoming clearer to law enforcement and loss prevention specialists that while broad, generalized recommendations have validity, they’re only the place to start.  True prevention success depends on how they’re applied on a city by city, store by store basis.

Here are some things to think about when assessing the needs of your particular store and its loss prevention requirements.

High-risk goods – What are they?  Where are they displayed vs where they should be for tighter security?  Who should be responsible for monitoring them and how should they be tracked?  What are their margins and what’s the ROI (return on investment) to protect them?

Thief profile – Who’s stealing from you?  How much of your problem is internal (employees) vs external (shoplifters)?  Does your merchandise attract petty thieves or professional ones, and how should you deal with the different types?

Risk tolerance – How much risk can you tolerate financially, systemically and personally?  Where are you comfortable putting your efforts and money (i.e., guards, staff training and hiring practices, technology/equipment, aggressive prosecution)?

Community resources – How involved and interested is your local police department in the problem?  What help and resources do they provide?  What community resources can you draw on (Chamber of Commerce, merchant organizations, neighborhood block watch, Better Business Bureau)?

Store layout – Do you know your store’s blind spots?  How can they be covered?  Do goods disappear from one area more than another?  When was the last time you really evaluated the lay out for security holes?  Do you need someone with fresh eyes to look it over?

There are a lot of good loss prevention ideas and recommendations available.  But, they’ll work better if you adapt them to the specific needs of the store, its customer base and merchandise.  They’ll also be more effective if you combine them with the community’s resources, where your combined local efforts just might impact the global good. 


Nicole Abbott is a professional writer who’s had over 200 articles published.  She’s a business consultant and former psycho-therapist with over 20 years of experience in mental health, business and addiction.  She’s a coach, lecturer, trainer and facilitator.  She has conducted over 200 workshops, trainings, presentations, seminars and college classes. 

LP Personnel And Safety

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The billions of dollars the retail industry loses every year due to shoplifting and employee theft have not decreased, but rather will likely continue to increase every year.  Deaths due to shoplifting are not rare anymore.  News about managers and employees getting shot while trying to stop a shoplifter is commonplace now.  Training your LP staff to follow strict regulations when approaching a shoplifter should be a top priority for your business.

Read more about this topic by following the links below.


To stop a thief: Shoplifting is a daily battle for retailers

 

On any given day, more than $35 million worth of merchandise is stolen from retail stores across the country by shoplifters – amateurs and professionals alike – who steal clothing, jewelry, electronics and a host of other items, including food.

Some sneak quickly and quietly with the merchandise, others make bold getaway attempts.

In Tupelo, the retail and financial hub of Northeast Mississippi, the Tupelo Police Department gets hundreds of reports each year.

In 2014, TPD took 483 reports related to shoplifting, according to TPD Public Information Officer Chuck McDougald. Last year, that number fell to 260. So far this year, the department has taken 162 calls.

“Higher shopping volume days correspond to more shoplifting calls,” he said. “Those include weekends and holidays.”

As for the timing of when shoplifters are busiest, apparently they’re not early risers.


RETAIL INVENTORY SHRINKAGE INCREASED TO $45.2 BILLION IN 2015

The 2016 National Retail Security Survey, conducted in collaboration by the National Retail Federation and the University of Florida, reveals that retailers’ inventory shrink averaged 1.38 percent of retail sales, or $45.2 billion in 2015, up by $1.2 billion from 2014.

According to the report, 47 percent of retailers surveyed reported increases in overall inventory shrink in 2015, with shoplifting accounting for the greatest cause with an average loss of $377 per incident (39 percent), up nearly $60 from 2014.

Robberies continue to be a growing expense for retailers, costing an average of $8,180.17, up from $2,465. The rise in robberies in 2015 was driven by an increase in jewelry stores reporting extremely high average losses.

“With a constantly evolving retail landscape, loss prevention becomes more complex every day,” said NRF Vice President of Loss Prevention Bob Moraca. “LP professionals have been working diligently to find advancements in technology aimed at deterring crime in our industry, sometimes even before it happens – but as our techniques get more sophisticated, so too do the criminals.”


Shoplifting: Retail’s $45 Billion Problem

Retailers are struggling to keep tabs on shoplifters who are increasingly becoming their top source of loss, averaging $377 per incidence, up $60 from the year before.

At 39 percent, shoplifting was found to be the biggest contributor among factors that led to overall inventory shrinkage in 2015 causing a $45.2 billion loss across the United States, according to NRF’s 2016 National Retail Security survey. The new numbers reflect a $1.2 billion increase in losses from 2014.

The inventory shrink averaged 1.38 percent of retail sales and saw 47 percent of retailers reporting losses in 2015.

“With a constantly evolving retail landscape, loss prevention becomes more complex every day,” said NRF Vice President of Loss Prevention Bob Moraca. “LP professionals have been working diligently to find advancements in technology aimed at deterring crime in our industry, sometimes even before it happens – but as our techniques get more sophisticated, so too do the criminals.”

Another factor adding to inventory shrinkage was a rise in robberies that exclusively targeted jewelry stores. The average loss reported by robbed stores increased from $2,465 per incidence in 2014 to $8,180.17 last year.

“Loss prevention professionals continue to do an exceptional job at locating the issues and finding solutions to prevent additional loss in their retail stores,” said Dr. Richard Hollinger, University of Florida criminology professor and lead author of the NRSS. “It is important for retailers to continue building relationships with law enforcement and leverage new technologies that can further provide protection to their assets, customers and employees.”


 

Local Police and Their Communities

shopliftingdollarsignThe amount of calls reported by Walmart stores to the local police are staggering.  According to the Tampa Bay Times,  Walmart stores in Tampa report an outstanding 16,800 calls in only one year and  in  only 4 counties.  That’s 2 calls per hour, every hour, 24 hours a day.  That’s your taxes working for Walmart.  While the lack of police surveillance of other neighborhoods can affect those communities, Walmart monopolization of the police force should be analyze, and stopped for good.

For more about this and other stories, follow the links below.


Retail Loss Prevention and Law Enforcement – Can They Work Together?

Law enforcement and LP should work together on retail theft prevention.

For years, there have been those that have questioned whether retail loss prevention and law enforcement can effectively work in partnership with one another. For example retail loss prevention professionals have often felt frustrated that law enforcement wasn’t concerned about helping them with their business. In reality, detectives may have been focusing on other pressing crimes, such as a rash of burglaries, sexual assaults, or other crimes against people.

Consider the aftermath of a “grab and run” incident. From a law enforcement perspective, the number of people who had access to a particular area when a loss occurs may be very high, with little or no available means to identify who the perpetrators might be. Some believe that law enforcement has the ability to further clarify and zoom in on video already recorded to extract a better image.


Walmart

Thousands of police calls.

You paid the bill.

Police come to shoo away panhandlers, referee parking disputes and check on foul-mouthed teenagers.

They are called to arrest the man who drinks a 98-cent iced tea without paying and capture the customer who joyrides on a motorized shopping cart.

The calls eat up hours of officers’ time. They all start at one place:

Walmart.

Law enforcement logged nearly 16,800 calls in one year to Walmarts in Pinellas, Hillsborough, Pasco and Hernando counties, according to a Tampa Bay Timesanalysis. That’s two calls an hour, every hour, every day.

Local Walmarts, on average, generated four times as many calls as nearby Targets, the Times found. Many individual supercenters attracted more calls than the much larger WestShore Plaza mall.

When it comes to calling the cops, Walmart is such an outlier compared with its competitors that experts criticized the corporate giant for shifting too much of its security burden onto taxpayers. Several local law enforcement officers also emphasized that all the hours spent at Walmart cut into how often they can patrol other neighborhoods and prevent other crimes.


N.C. law enforcement, retailers to combat organized retail crime.

CORCA is aimed at bringing together local law enforcement agencies and the N.C. Retail Merchants Association to better communication retail theft that is more complex than shoplifting.

At Thursday’s press conference, the alliance leaders stressed the difference between organized retail crime and shoplifting. Organized retail crime usually involves complex schemes and is organized to convert illegally obtained merchandise or cash into financial gain by theft or fraud.

“These are criminals,” Steve Walker, the asset protection director at Walgreens, said. “They are not shoplifters.”

Raleigh Police Department Detective Scott Womack added that often these thefts are connected to drug abuse, street crime and even terrorism.


 

What Shoplifting Costs The Taxpayer

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The financial damage shoplifting does to the retail industry is measured in billions of dollars every year.  For the tax payer, the financial burden that they have to endure due to the constant calls made by retailers to the police due to shoplifting is equally damaging.  Walmart is one of the retailers with the most call to the police due to shoplifting incidents, and it is unlikely things will get any better. 

For more about this and other topics, follow the links below.


Macy’s barred from detaining, fining New York shoplifting suspects

An injunction was granted this week barring Macy’s stores in New York from detaining and fining suspected shoplifters in response to a class action lawsuit, according to court records from the Supreme Court of the State of New York.

The lawsuit filed by Cinthia Orellana and later joined by Samya Moftah claims the loss prevention units in some Macy’s stores in New York operate “like a typical jail, equipped with holding cells.”

The women claim they were detained, coerced into signing confessions and forced to pay to be released, all before law enforcement involvement, according to court documents.

Officials for Macy’s, headquartered in Cincinnati, have told multiple media outlets that its loss prevention practices have changed since the women’s alleged incidents.

Judge Manuel Mendez stated that New York law allows a business to detain suspected shoplifters for the purposes of investigation and questioning and allows businesses to fine shoplifters five times of the cost of the merchandise up to $500.

However, Mendez suggested Macy’s was pairing the laws unfairly.


Cop Quietly Pays For Family’s Essentials After Shoplifting Bust

A kindhearted cop in Redmond, Washington, came to the rescue of a family after the mother and father were allegedly caught trying to shoplift essential items for their children.

The Redmond Police Department officer stepped in after managers at a Target store decided not to press charges against the couple, reports local station KING.

He quietly took the diapers and clothing, which the parents were accused of trying to steal for their two kids, aged 8 years and 4 months, back to the checkout.

After paying for the items from his own pocket, he handed them back to the family and informed them where they could go to obtain more help.

News of his act of kindness emerged after an eagle-eyed police supervisor spotted the details in a shoplifting report. The department posted an excerpt from the account on Twitter.

Sometimes our officers don’t tell us everything,” the post stated. “An attentive supervisor spied this in a recent shoplifting report.” It is now going viral.


Crimes at Jacksonville’s big box stores last year cost taxpayers $75K

Most calls at Walmart deal with shoplifting.

ACKSONVILLE, Fla. – Police officers in Jacksonville spent 3,533 hours — the equivalent of 147 days – responding to petty crimes at Walmart stores in Jacksonville last year, I-TEAM research found.

Officers spent another 667 hours working shoplifting and other minor calls at Target stores in the city.

An analysis of data from the Jacksonville Sheriff’s Office found 5,298 police calls to the 15 Walmart stores in Jacksonville in 2015 – five times the number of calls to the eight Target stores in the city.

The Walmart on Normandy Boulevard had the most calls: 864. Shoplifting made up half of those calls, followed by thefts, then disputes.

The Walmart store at 103rd Street came in second and had 668 police calls for service last year, with the a similar breakdown of offenses.


 

Shoplifting Prevention

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When dealing with a shoplifter, your employees are at risk of violence.  Knowing the company’s policies on how to approach and deal with a shoplifter must be known by every employee in your company.  A loss prevention training seminar that will help your employees or your loss prevention team deal with such situations is imperative for your business.  Safety is always the most important issue when dealing with a shoplifter, and your employees should know this fact. A law suit that can cost your business millions of dollars is not something you can afford to have.  Call us, we will walk you though our programs and find the one that meets your need.

For more about shoplifting news, follow the links below.


$20 million lawsuit filed against Arundel Mills security

The family of a suspected shoplifter who drowned in 2014 near Arundel Mills mall has filed a $20 million lawsuit against the shopping center’s security staff for allegedly chasing him to his death.

The family of Tavon Talley filed the lawsuit against Valor Security Services and Mydatt Services in Baltimore City Circuit Court in February. A judge has denied a motion by the defendants to transfer the case to Anne Arundel Circuit Court and allowed the dispute to move forward to trial.

As of Friday, a trial date had yet to be scheduled, according to online court records.

Reached by phone Friday afternoon, Thomas P. Bernier, the Baltimore attorney representing Valor Security and Mydatt Services, declined to comment citing the ongoing litigation.

A spokesman for Mydatt Services, Valor Security’s parent company, did not immediately return a call for comment.

According to the complaint, on July 7, 2014, Talley was at the Zumiez store, which sells skate and snowboarding equipment, when a manager came to suspect the 26-year-old of shoplifting.


Connecticut’s Facial Recognition Bill: A Model for States?

State legislators step back from a bill that would limit such technology and instead take a reasonable approach — that should serve as a model for state legislators considering regulation for other emerging technologies.

Earlier this year, the Connecticut General Assembly was considering a bill that would prohibit the use of facial recognition technology for commercial applications unless companies got prior consent from consumers to gather that information — a move that would have severely curtailed the deployment of the technology. Fortunately, state lawmakers listened to reason and revised the bill so that it now simply requires retailers to display signs indicating that their establishments use facial recognition. This type of reasonable approach to regulating new technology should serve as a model for state legislators considering regulation for other emerging technologies.

Facial recognition is a form of automated image recognition that uses computer algorithms to uniquely identify an individual in a database based on a photo. Concerned with the growing accuracy of the technology, some privacy advocates have argued that facial recognition is a threat to privacy and public anonymity and have recommended the government impose restrictions on both public– andprivate-sector uses of it.


Police: Long Island Macy’s Loss Prevention Employee Steals $69,000 In Perfume

MANHASSET, N.Y. (CBSNewYork) — Police said a trusted security guard in charge of theft prevention at a Long Island Macy’s used his position to steal.

As CBS2’s Jennifer McLogan reported, Juan Adriano Infante, 21 allegedly got away with $69,000 worth of Chanel perfume.

The Morrow family, who are loyal customers at Macy’s of Manhasset, were disappointed to learn of the heist of products from Chanel – their favorite fragrance.

“He was security and he was stealing?” Ms. Morrow said.

Police and prosecutors said Infante, the loss prevention associate for Macy’s, entered the stockroom where the high-end perfume is kept in storage. Police alleged that Infante carried box after box out of a side exit – making off with 1,000 expensive bottles of perfume.

It happened after he mysteriously disabled the alarm, police said.

“He would actually call the fire alarm company; have them disengage the fire alarm. At that point, he would walk out of the store – the side exit; put these fragrances in his car,” said Nassau County police Detective Lt. Richard Lebrun.


 

Do You Need To Build A Loss Prevention Team In Your Store?

shoplifting1According to the National Retail Federation-NRF organized retail crime costs the retail industry approximately $30 billion each year. 97% of the retailers surveyed admit to being victims of organized retail crime in their stores, and the problems of organized retail crime, employee theft and shoplifting do not seem to abate.  The solution to this devastating problem seems to elude retailers, law enforcement, and communities across the country.

To read more about this and other topics, follow the links below.


How to Build a Loss Prevention Program in a High-Risk Store

Integrating an effective loss prevention program can yield dramatic improvements when it comes to mitigating inventory shrinkage. But aligning an LP department appropriately within the structure of an existing company is not an easy thing to do. It is crucial to ensure that the LP team becomes an essential component of the entire store process.

Which Stores are High-Risk?

It makes sense to target the stores with the highest amount of loss risk first in order to make the greatest impact from the very beginning. When Stage Stores decided to realign its loss prevention department in the early 2000s, for example, the LP corporate manager worked with regional managers to rank stores based on shrinkage performance and its change over time.

Other attributes that were factored into the grouping evaluation included geographic location, internal and external theft history, and employee turnover rates. They eventually landed on a bundle of 50 stores that could be designated as “high-risk” and decided to focus their attentions on these stores.


Employee theft cited as largest cause of retail loss

Crime cost retailers £2.34 billion last year, according to a recent survey conducted by conference series Retail Risk London, and the UK Retail Fraud Survey 2016.

Employee theft was identified as the single biggest cause, with 68% of retailers citing it as their top area of loss.

Published by Retail Knowledge and sponsored for the second consecutive year by WIS International, the survey is the most extensive report into the systems, processes and strategies of the UK’s top retailers available, and covers retail transactions accounting for some 32% of all UK retail sales online and offline through 34,950 stores across the UK.

Shrinkage rates vary by retail sector from mass merchants and department stores at 2.68% of sales to a low of 0.25% of sales for hospitality and leisure retailers. However, mass merchants and department stores have seen a massive increase in shrinkage rates since last year, of 58% whereas hospitality and leisure retailers have seen a decrease of 38%.


Employee involved in retail theft ring that stole $11,000 from Clinton outlet store

CLINTON–Police are trying to find a group responsible for stealing $11,000 in merchandise from a store at Clinton Crossing.

A group that was connected to an employee at the POLO outlet in the mall was able to steal the merchandise between January and March 2016. The scam worked by having the employee, who was a cashier, void large transactions but still place the merchandise in shopping bags for the customers. The customers were involved in the scam, and left with the stolen merchandise.

The same “customers” were involved during all the transactions.

The employee at POLO admitted to the scam, but she refuses to name the other suspects. Police are not yet naming her or saying if she’s been charged.

The suspects may be from the New London area. If you have information please call Clinton Police at 860-669-0451 or email [email protected].