Loss prevention consultants offer a variety of services, but most importantly they provide a piece of mind.

A business in the southwest was experiencing numerous problems hitting their bottom line. Shoplifters had taken over the store, employees were stealing, and accidents were on the rise. The management felt helpless and the corporate office was uninformed. They were on the brink of collapse.
The company decided they needed help and looked into loss prevention consultants . Over the next few weeks, the loss prevention consultants reviewed the business. Identifying the main areas of concern and executing their plan of action, the outcome looked hopeful.

First, they worked internal investigations and identified several dishonest employees at multiple locations. Interviews of these dishonest employees lead to the recovery of several thousands of dollars in merchandise. While the investigations continued, the consultants recommended the hiring and placement of a loss prevention agent. The loss prevention agent worked different hours and spent most of his time in hardest hit parts of the store. Over the next several weeks, he made several apprehensions. An additional loss prevention agent was hired and the apprehensions of shoplifters continued.

Over the next few weeks the team of loss prevention professionals working the stores were able to significantly impact losses and provide the business with what it had been lacking over the last few months and years,  ATTENTION.

The loss prevention consultants also looked at the rate of accidents in stores. Seeing a dramatic increase in employee injury cases and customer slip/trip and falls, the store was hurting. Quickly implementing new safety recommendations and training, the stores saw improvement. Workers compensation claims were down and positive employee attitudes were up.

Today, this chain of supermarkets has grown from 5 to 25 in the last 10 years and has a very positive outlook.

For more information about loss prevention agent or loss prevention investigator visit us at loss prevention consultants or call 1.770.426.0547 – Atlanta Georgia

 

A loss prevention agent can be a very valuable tool for any retailer. Specializing in the apprehension of shoplifters, an agent can dramatically impact shrink and protect profits.

In the world of retail, shoplifters are an everyday occurrence. The average retailer is unaware of what a shoplifter looks like and may focus their efforts in the wrong areas. As an example, I worked for a retailer that automatically assumed all the homeless or “gang” member types entering his store were taking merchandise. His efforts of monitoring these customers proved nothing. In the meanwhile, the average looking, regular customer and the customer in the three piece suit were the ones really taking his business to the cleaners. He was stereotyping, a sometime critical mistake when addressing shoplifting activity in a store.

It is the responsibility of the professional loss prevention agent to identify and apprehend the shoplifter. He/she will do this by systematically working the store. At the start of their shift, the loss prevention agent will walk the sales floor, looking for empty packages and other signs of customer theft. Planning their shift around the aisles where the empty packages originated, working to catch the shoplifter.

Now, once the apprehension of the shoplifter has taken place, the agent will need to make the decision to prosecute or issue a civil demand based on the needs of the business. Is there a benefit to prosecuting? Would the business be better suited to issue a civil demand? What is best? Decisions like these can really affect several aspects of the business. Sending shoplifters out with the local authorities can benefit a business where shoplift activity and employee theft is a problem. However, issuing a civil demand can get the agent back out onto the sales floor and on the hunt for the next shoplifter.

None of these decisions should be taken lightly, and with the right agent, your store or business will remain profitable.

So, what can a loss prevention agent do for your business?

For more information about loss prevention consultants or loss prevention investigator contact us at loss prevention agent or call 1.770.426.0547 – Atlanta

 

A loss prevention agent  is a trained professional who can assist businesses in identifying the cause of a loss of profit (which is a result of loss of inventory, cash, adminstrative errors etc…).  When a business experiences a loss, figuring out the source can prove challenging and time consuming.  And if the cause ends up being employee theft, then this can be especially frustrating for the business owner.

A business owner or manager identifies that there is an issue in their organization, and loss of profit is resulting.  When all indications point to employee theft, the business owner can feel betrayed by his or her trusted employee.  However, a business must protect their assets, so an unbiased and experienced person such as a  loss prevention agent can be brought in to assist.

A loss prevention agent can help businesses identify the cause of a loss of profit, and also help secure restitution in situations of employee theft. Also referred to as a loss prevention investigator or loss prevention consultants, these professionals are trained to create cases worthy of successful prosecution if that is desired.  They are also trained in conducting employee interviews of both witnesses and suspects.  This is necessary so that the most accurate information can be obtained during an investigation.

We all want to trust those that work for us – but it is inevitable that your business will one day be the victim of employee theft.  Considering employee theft accounts for more loss than shoplifting, it is critical that these losses be identified and handled as soon as possible.  A loss prevention investigator has specialized skills honed specifically for a retail environment.

For more information contact us: loss prevention agent  or call 1.770.426.0547.

 

Retailers are in the same group as most businesses today having to cut back staff to be more cost competitive which has made subcontracting a  loss prevention agent an attractive alternative.

A loss prevention agent (loss prevention consultants, loss prevention investigator) can fill the gap that is generated when staff cuts make managing losses more difficult than ever.  Short sidebar- Organized Retail Crime (ORC) is on the rise, big time probably due to the combination of a down economy driving more people to desperation and what looks like (to the shoplifters) a prime opportunity of practically unmanned retail stores making shoplifting easier than ever.

A loss prevention agent will be able to conduct an audit taking a look at many different areas where losses can occur.  After the information is gathered a report will be generated outlining vulnerable areas/ risks for loss whether they be inventory shrinkage, administrative error potential, vendor fraud potential or cash losses.  Even the potential for fraudulent accident claims by visitor in the building…such as slip and fall claims that are very popular in supermarkets.

Also included in the report will be a recommended action plan to correct the issues found.  This allows the owner manager to work with the loss prevention agent to prioritize solutions in a way that will work with the budget.

Reducing inventory shrinkage or overall losses (shrink) by 50% or more is common.  Those numbers result in doubling net profit margins.

For more information go to: loss prevention agent or call 1-770-426-0547