Preventing Employee Theft – Atlanta Georgia

“One cannot be betrayed if one has no people.” This is one of my favorite quotes from one of my favorite movies. However, in the real world a business needs people to survive, and for this reason employee theft will always be an issue. The trick is to identify it as quickly as possible and eliminate the culprits. Studies show that companies with fewer than 100 employees tend to suffer the worst losses due to employee theft. The reason for this is 2-fold. A smaller company usually has far less money to spend on anti-theft controls, and a smaller company is also far less able to absorb the loss than a larger, more profitable one. Therefore, if you run a smaller business this is especially important to you.

Background checks are a vital part of doing business today. Nobody want to accept the fact that someone you’ve selected to fill a trusted role in your organization may be stealing from the till or slipping merchandise out the back door, but it happens. So it is in your best interest to perform comprehensive background checks on all new hires to include criminal, credit and drug screenings. Don’t assume that you can throw money at the problem either. Well-paid employees are just as likely to commit employee theft as your minimum wage workers. A quick look at the news involving the Enron scandal and the Bernie Madoff debacle should show you that greed has no cap.

Work with your employees to develop a plan to discourage employee theft. When people feel they have a vested interest in the company they are far less likely to view you as “the man” and more likely to see you as a partner and a friend. Everyone wants to stick it to “the man”. Only a real heel robs from his friends. Create a clear, consistent and comprehensive policy regarding theft with no room for error or false interpretation and you will be one step closer to preventing employee theft.

For more information about corporate fraud investigation or corporate fraud investigator or employee theft investigation or internal theft or white collar crime contact us at Employee Theft or call 1.770.426.0547 – Atlanta Georgia

Internal Theft- Atlanta Georgia

Internal theft is a growing problem in all areas of the retail market. There are certain individuals who will accept employment at a company simply to place themselves in a position to steal money or merchandise. Several years ago I had applied for a job with a rather large retailer. After nearly 2 months they finally called me in, interviewed me and gave me the position. After I accepted, the district loss prevention manager and the store manager explained what had taken them so long to call me back.

It appears they had selected another individual for the position before me. This individual had gone through the process and had started working as the store’s loss prevention manager. Within 2 weeks he had managed to steal over $3,000 worth of merchandise. Once they had discovered that it was their new loss prevention manager committing the internal theft they went back through the CCTV footage to see how long he had been doing it. Turns out that he first began stealing from the company on his 2nd day at work. Amazing! Of course he was subsequently terminated and arrested.

This case goes to show that you can never be too careful and you should never underestimate the drive and determination of a crook. You should always keep a close eye on new hires for 2 reasons: First of all, you have no real frame of reference as to that person’s character. You can’t trust their references and background checks can only tell you that they’ve never been caught before. Second, they’re broke. It can take up to 3 weeks for a new hire to receive their first check. If they weren’t employed previous to taking the job this can be a financially trying time. Keep these factors in mind when looking to eliminate internal theft in your organization.

For more information about internal theft or employee theft or employee theft investigation or corporate fraud investigation contact us at Internal Theft or call 1.770.426.0547 – Atlanta Georgia

An Employee Theft Investigation – Atlanta Georgia

Several years ago, while working as a loss prevention detective for a big box retailer I was confronted with a rather complex employee theft investigation. Our team became suspicious of the store’s cleaning crew and my manager requested that I come in early to watch them to see if they were indeed stealing merchandise before the store opened. Using my considerable ninja-like skills (and my manager’s key) I managed to sneak into the building undetected and began observing the cleaning crew. I quickly noticed that the store’s assistant manager was also in early and working on the loading dock.

The assistant manager loaded several pieces of electronic equipment into a large box, disarmed the store’s rear exit alarm, and walked out. At this point I began a different employee theft investigation. I made my way around the side of the building where I observed the assistant manager placing the box into the back of his SUV and covering it with a large blanket. I immediately attempted to contact my manager but got no answer. I tried to reach the district manager but also came up empty. I knew my window of opportunity was closing so with my heart in my throat I confronted the assistant manager.

He created a story in which he was supposed to be taking the merchandise to another store in the district because they were short of some items. I cordially, yet forcefully, insisted that we wait in my office for confirmation of this. After about an hour, in which I still wasn’t able to contact my superiors, he finally came clean. Turns out that the cleaning crew was on the up and up, but the assistant manager had created his own business selling stolen goods online. The case was valued at over $34,000. Goes to show, you never know what you may find during an employee theft investigation.

For more information employee theft investigation or employee theft or internal theft contact us at Employee Theft Investigation or call 1.770.426.0547 – Atlanta Georgia

Preventing Employee Theft – Part II – Atlanta Georgia

It is important to recognize that employee theft happens at all levels of business. Whether it is the cashier siphoning $5’s and $10’s from the register, the dock worker who puts a DVD player in the trash for his buddy to pick up later, or the assistant manager who has been taking $200 a week from the cash room for the last 4 years, it all adds up. Over the course of time it can add up to your company being put out of business by dishonest employees. Here are a few more steps you can take to prevent employee theft in your organization.

Develop a list of all individuals with keys to the building and what areas each person has access to. Be sure to keep this list up to date in the event of new hires, transfers, etc. You should always know who has access to your money and merchandise. Limit the amount of cash that is allowed to build up in any one cash register. Make regular and unannounced cash drops at every register. All cashbook entries should be cross-checked with a physical count of on-hand cash on a daily basis. Make sure the person doing the counts is different from the one who makes the entries.

Perform regular and frequent audits on all of your receiving processes. Ensure that employees who are responsible for doing payroll are not also responsible for said payrolls distribution. Make sure your checks and balances are done aggressively and ensure that any shortages are investigated and resolved as quickly as possible. Most employee theft is a crime of opportunity. Eliminate the opportunity and you’ll reduce the amount of crime that goes on within your four walls. Stay alert; these are just a few tips. Criminals are getting smarter and more innovative every day. You must do the same if you intend to prevent employee theft.

For more information about white collar crime or internal theft or employee theft investigation or employee theft or corporate fraud investigator or corporate fraud investigation contact us at Employee Theft or call 1.770.426.0547 Atlanta Georgia

Preventing Employee Theft – Atlanta Georgia

Here are a few tips for you to follow that will help you prevent or reduce employee theft within your organization. First of all, develop a policy which states plainly how employee purchases are to be handled. Be sure to emphasize the fact that employees should never process their own purchases under any circumstances. Install lockers and establish a policy under which employees are not allowed to bring personal items (i.e. purses, backpacks, briefcases, etc.) onto the sales floor. Establish an “employee entrance”. Everyone who’s working should use those doors to enter and exit. Make sure that entrance is monitored at all times.

Perform regular refund audits. Fraudulent refunds have become an increasingly popular form of employee theft. Make sure you’re cross-checking the refund slips with the actual merchandise in stock. Be sure to audit all vendors and suppliers that come in and out of your business as well. These individuals have access to areas of your building that everyday customers don’t, but because they’re not your regular employees they’re usually the last ones you suspect in cases of employee theft.

You should develop a process for trash removal as that is one of the biggest ways employees have been known to remove merchandise from a building. Use clear trash bags whenever possible and make it mandatory for all boxes to be flattened or crushed before they are discarded.  Perform random spot checks of employee packages, purchases, backpacks, purses, etc. It is important that everyone in your employ know that you are watching and are aware of the possibility of employee theft, and that it will not be tolerated.

For more information about corporate fraud investigation or corporate fraud investigator or employee theft or employee theft investigation or internal theft or white collar crime contact us at Employee Theft or call 1.770.426.0547 – Atlanta Georgia

Internal Theft Methods – Atlanta Georgia

Internal theft is growing in the United States. It is estimated that 75 – 80% of all theft that a business endures comes from one of that business’s employees. It is obviously important that you, the business owner, make internal theft a priority in your day to day operations. These are just a few examples of how some employees commit this type of theft. The most popular method is concealment. Just like a regular shoplifter the employee simply places merchandise or goods in a handbag, briefcase, backpack, etc. then they wait for the end of their shift and simply walk out with the goods.

Another popular method is “tossing”. This is where an employee takes whatever merchandise they intend to steal and loads it into a trash bag. From there they simply go out to the dumpster and toss that trash bag away. Later, when the store’s closed or they’re sure that nobody is looking they’ll return to the dumpster, get the trash bag out and they’re off with your merchandise. There are also quite a few less obvious methods of internal theft.

An employee may purposely be overcharging customers on certain merchandise. They then take the extra money and pocket it. They may be working with others and giving away merchandise, a method known as “sweethearting” or simply allowing friends and family to use an employee discount on merchandise. They may also be giving out cash, checks or vouchers for returned merchandise that was never actually returned. There are many different types of internal theft. These are just a few that you need to be aware of.

For more information about corporate fraud investigation or corporate fraud investigator or employee theft or employee theft investigation or white collar crime contact us at Internal Theft or call 1.770.426.0547 – Atlanta Georgia

Signs of Employee Theft – Atlanta Georgia

It is estimated that 1 in 3 workers commits employee theft, and often they do it repeatedly. It is obviously important to determine who that 1 person is without alienating the other 2 potentially good and honest workers. There is, of course, no sure fire method of detecting a thief prior to the crime. There are, however, a number of warning signs that you’d be wise to look for. Be aware of employees who begin making large purchases or change their spending habits drastically. If they were trying to scrape up lunch money last week and they’re buying a big screen TV today you should start paying attention.

Some people who are planning employee theft will begin to find reasons to work unsupervised. They’ll come in early or volunteer to stay late to ‘finish a project’. This doesn’t necessarily mean they’re stealing, but it is something to keep an eye on. Anyone with excessive absences is also a red flag. They may have a drinking or drug problem, this is always bad news for an employer. Even if it’s nothing that sinister, maybe just a prolonged sickness. Well, with doctor visits come doctor bills and they may be now looking for a quick and easy solution to paying those off.

Many employee theft cases involve outside partners. Be aware of anyone who has a lot of family and friends visiting them at work, especially if they insist on going through a certain person’s register. Sure, they may just have a great personality that people want to be around, or it may be something else. Any strange cars parked behind the building or near the dumpsters should also be noted. There are many different ways to spot a crook. These are just a few warning signs that can put you ahead of the curve when it comes to battling employee theft.

For more information about corporate fraud investigation or corporate fraud investigator or employee theft investigation or internal theft or white collar crime contact us at Employee Theft or call 1.770.426.0547 – Atlanta Georgia

A New Form of Internal Theft – Atlanta Georgia

Just this past week I was introduced to a new form of internal theft. This particular kind involves 2 people: the employee, of course, and a customer/ counterfeiter. That’s right. We all know counterfeiting exists and just about any retailer with good sense has invested in a continuous supply of counterfeit detector pens by now. What happens when one slips through the cracks though? We don’t normally prosecute the cashier who accepted the counterfeit bill, do we? No. Even in the most extreme cases that employee is usually reprimanded or written up and they return to work immediately.

I was recently made aware of a counterfeit $20 bill that was taken at one of my stores. No biggie, right? However, it is routine to review the footage to try to determine where the bill came from so I did just that. Turns out that the cashier that accepted the bill was one that I have had my eye on for some time. This prompted me to probe deeper into the incident. I found that the bill had been passed to the cashier by someone known to be an associate of hers. She never used the counterfeit detector pen or even held the bill to the light to check for the magnetic strip. This alone only proved negligence, not internal theft.

The negligence, however, gave me a reason to talk to her. In the subsequent interview the cashier admitted to knowingly accepting the counterfeit bill. She believed that since she did not manufacture or pass the bill that she was not guilty of a crime. The authorities saw it differently and she is now in a jail cell awaiting prosecution. Be aware, crooks are going to new extremes to commit crimes these days and they may use some of your less intelligent employees to help them do so. Make no mistake, knowingly accepting a counterfeit bill is a form of internal theft.

For more information about employee theft investigation or employee theft or corporate fraud investigator or corporate fraud investigation contact us at Internal Theft or call 1.770.426.0547 – Atlanta Georgia

Employee Theft Investigation – Atlanta Georgia

I’m often called upon to train new hires in this field on how to conduct an employee theft investigation. One of the first pieces of “off the record” advice I usually give is this: keep your distance. No matter how professional we are we all have feelings. No matter how strong your convictions are about right and wrong there is always the possibility of compromise, or worse, the assumption of impropriety.

Way back when I first started in this line of work I made fast friends with a cashier in the store I was assigned. We went to lunch together, had deep personal conversations, the works. One day one of the other detectives observed her slipping some extra merchandise in the bag for a family member. We began an employee theft investigation and I called her in for an interview. She confessed immediately. She cried, I cried, we all cried. It was a blubber-fest. In the end I recommended the termination of my very good friend and felt like a heel for months afterwards.

In another example, I had developed a friendship with an older gentleman; a war vet. (I love the stories the old veterans tell) Time passed and it became obvious that he was committing fraudulent returns and pocketing the money. Again I began an employee theft investigation, but this time called in a colleague to do the interview. I was so angry because I felt he had used his relationship with me to garner favor and enable him to continue his criminal activity. Now I’m not saying that this is a hard and fast rule that you must follow, however I believe that maintaining a professional barrier will make things easier for you when conducting an employee theft investigation.

For more information contact us at Employee Theft Investigation or call 1.770.426.0547 – Atlanta Georgia

The Growing Popularity of Employee Theft – Atlanta Georgia

If you’re anything like me you are well aware of the existence of employee theft and the potential evil that dwells within the hearts of men (and women). However, you may not know to what extent that evil has grown within the last few years. “One bad apple spoils the whole bunch”. It’s a term I have heard my whole life and a belief I took with me into loss prevention. In short, I believe, not that everyone is a thief but that everyone has the potential to steal, so I keep my eye on everyone because I don’t know who the thief is. A recent report has changed my way of thinking.

The FBI has recently been quoted as saying that employee theft is “the fastest growing crime in America”. The U.S. Chamber of Commerce estimates that 75% of all employees steal from their workplace and that most do so on a regular basis. Furthermore, the American Society of Employers estimates that 20% of every dollar earned by a U.S. company is subsequently lost to employee theft. The problem is much bigger than most of us believed. There’s not just one bad apple in the bunch that we have to look out for. Whether it is the country’s economic state or the continual erosion of benefits the fact is that the face of the American workforce is growing grim.

1/3 of all U.S. corporate bankruptcies can be directly attributed to employee theft. It has also been reported that U.S. companies loose close to $400 billion a year in lost productivity due to time theft. These numbers are staggering and if they scare you then count yourself among the intelligent. The threat is real and the enemy is within the gates. It is critical, now more than ever, that companies get serious and focus on cracking down on employee theft, before it’s too late.

For more information about corporate fraud investigation or corporate fraud investigator or employee theft investigation or internal theft or white collar crime contact us at Employee Theft or call 1.770.426.0547 – Atlanta Georgia