Internal Theft – An employees guide to misappropriation? Atlanta

I know what you’re thinking? internal theft ? What the heck is that? Boy, if a retailer could really have the luxury of wondering.

Do this, imagine a nice beautiful airplane. You spent lots of money on building her up, beautifying her and are ready to get your customers going. The maiden voyage comes. It’s great. You have a solid customer base, you take on extra airplanes. You’re kicking back, enjoying the fruits of your hard labor when all of a sudden, you get a call. An airplane of yours is falling from the sky. You have a seasoned pilot at the wheel but he can’t control it without immediate and urgent help. You need to react quickly before it’s too late.

That’s kind of an example of what internal theft can do to your business if left unchecked. Employee theft and employee fraud claim millions of dollars each year from retailers and business owners across the country.

A former company I worked for had just that issue. This employee was a well liked and trusted individual. They had worked for this company for 20 + years, had keys to the store and manager level access to all alarms, and access control points.  They could do no wrong.  Merchandise went missing. Thousands of dollars worth. Where was it going? We investigated every single employee in the building. We looked at the receiving process, interviewed vendors. NOTHING! Only one answer, the employee everyone thought was above this. The trusted one.

We went completely black. Spoke with no one other than our immediate supervisors. We conducted surveillance on the long term employee, just 1 day and 1 night. Got him!

I can’t tell you what a relief it was to speak with the store management and corporate staff about the investigation we had just conducted and completed. The disbelief.

I interviewed the suspected employee, who subsequently admitted to over $135,000 in merchandise theft. Internal theft certainly was the case.

Internal theft can come quickly when controls are loosened or lax, be prepared. Never underestimate anyone and always perform due diligence on any investigation to truly uncover the causes of employee theft and employee fraud in your business.

For more information on employee theft or employee fraud in Atlanta please contact us at internal theft or call 1.770.426.0547

Are You Paying For Illegal Drugs? Corporate Fraud Investigation In Atlanta

In the course of my career as a corporate fraud investigator I have found that when conducting a employee theft investigation approximately 30 % have involved illegal drugs in some form or fashion. The person committing employee theft used the proceeds for the purchase of illegal drugs.

In some cases when an employee has a drug dependence they do not want their spouse, parents or friends to know. They need money because their paycheck goes for the normal things we all pay: housing, car note, food, gas… But a drug habit has to be fed and where is the easiest place to get money? They might get shot robbing a bank, burglarizing a home, or robbing a person on the street. The easiest place in most cases is their employer. You have cash and merchandise on hand and the employee probably has access to all of it.

When we conduct a corporate fraud investigation one of the first things I do is look at is the personnel files and talk to the supervisors. I ask about the employees in question. Do they live with in their means, how is their work record and is there any activity that would suggest illegal drug use?

Spotting a drug user can be a fairly simple matter. Look for physical signs such as radical mood swings, comprehension problem, no call no show for work issues and frequent times that the employee disappears to name a few.

Why should you care if a person is under the influence of illegal drugs at work? Besides the obvious impact to productivity and payroll you should consider that employees like this tend to attract other like themselves. In more than one corporate fraud investigation I have found that several other employees began working at the same company, attracted by drug user #1. Corporate fraud and your assets then become the cash cow for several drug habits.

Generally a corporate fraud investigator does not really care why employee theft is occurring just who and solving it. However, you should learn from this and put a prevention program in place. Are you conducting pre-employment drug screens? Do you have policy in place that allows you to conduct unannounced drug screens?

Corporate fraud has destroyed more businesses than we could probably count. Do not let your business become a victim because an employee theft situation happened as a result of something clearly preventable.  Employee theft and corporate fraud will not go away on its own. YOU must be proactive!

For more information on corporate fraud , corporate fraud investigation and employee theft in Atlanta contact us about corporate fraud investigator or call 1.770.426.0547

Employee Theft In Atlanta It Cant Happen To Me!?!

I conducted an employee theft investigation here in the Atlanta area recently where our client was hit by a long term Assistant Manager (AM) who stole approximately $48,000 in cash. The AM did this by manipulating the clients accounting systems and POS.

Employee theft which is also referred to as internal theft or white collar crime impacted this client very hard. This person was a trusted individual that had been given quite a bit of authority. In fact the client now realizes that the AM was given too much unchecked authority.

It turns out that the AM has a gambling problem. The owners of the company suspected this. What is concerning is that this did not raise a red flag. When we guide the client through a review of the employee theft investigation once we are done and the employee is on his way to jail the response is almost always the same, “why didn’t I see this? It is so clear now”. The reasons they didn’t see it are many:

They include a desire that we all have to see the best in people.

We do not want to think that a person we hired and like could betray us.

We can get blinders on and do not pay attention because we are “busy”.

We also use personal trust instead of business trust (this person is considered a friend).

Employee theft is not an important part of the business decision-making process.

It boils down to this. If you do not have a loss prevention mindset and consider employee theft something that can’t happen to you then you will experience employee theft or internal theft first hand. Wake up and see what is going on around you. This is not personal it is a business. There are a segment of employees (1 in 10) that WILL commit employee theft in your business.

So what are you doing about it? Do you have a business mind set in loss prevention policy and procedure? Are you making hiring decisions with loss prevention as part of the process? Do you have a loss prevention audit in place (loss prevention audits are designed to expose employee fraud , internal theft , corporate fraud and white collar crime )?

You must have check and balance in your business operations otherwise you will be seeing employee theft up front and personal. If you have blinders on or think it cant happen to me, chances are it is happening to you now.

For more information about employee fraud , internal theft , white collar crime or employee theft investigation in Atlanta contact us about employee fraud or call 1.770.426.0547

COLLUSION IN ATLANTA…..How is this Employee Theft??

What the heck is Collusion?  Sounds like some sort of torture or perhaps something rather risqué.  Employee theft can often be associated with collusion.  And sometimes collusion is more prevalent in small companies than larger ones. Atlanta business are just as open to this as any other.

The exact definition of collusion is an agreement, sometimes illegal and therefore secretive, which occurs between two or more persons to limit open competition by deceiving, misleading, or defrauding others of their legal rights, or to obtain an objective forbidden by law typically by defrauding or gaining an unfair advantage.  Employee theft by collusion can be complicated or extremely simple.

Let’s look at a simple example.  You have a company who purchases widgets.  There are two widget manufacturers, widget maker A and widget maker B.  Pricing, delivery and customer service as a vendor for A and B are exactly the same.  The one difference is, widget maker A has purchased for the procurement manager of your company season football tickets to the Atlanta Falcons (yes I know you are thinking, “who in the world would want those tickets”, try to stay with me though), therefore your procurement manager makes a secret agreement with A and will not purchase widgets from maker B, he goes with manufacturer A to get those FABULOUS tickets.  That example my friend is employee theft by collusion.

Data obtained from Wikipedia shows the following more complicated historical examples of collusion in the United States:

  • Market division and price-fixing among manufacturers of heavy electrical equipment in the 1960s, including General Electric.
  • An attempt by Major League Baseball owners to restrict players’ salaries in the mid-1980s.
  • The sharing of potential contract terms by NBA free agents in an effort to help a targeted franchise circumvent the salary cap
  • Price fixing within food manufacturers providing cafeteria food to schools and the military in 1993.

Suspect employee theft by collusion in your Atlanta area company?  Contact us at employee theft or call 1.770.426.0547 for assistance.

New Tools In Employee Theft Investigation – Atlanta

Conducting an employee theft investigation is a complicated undertaking best left to professionals. However, in the past several years a new CCTV tool has not only become available but the cost is now very reasonable. This tool is the link between a retailers CCTV system and their POS.

Employee theft at the POS was always time intensive. You had to match up the detail tape to the CCTV recording of the cashier at the POS. Time stamps on both systems never matched up and even when they did it was very difficult to keep going back and forth between the two.

Now imagine this, you are conducting an employee theft investigation of a cashier. But now the POS terminal data show up on the same screen with the video of the cashier and customer.

Now we see in perfectly synchronized clarity both together. As the cashier is ringing up a pack of gum but actually bagging up DVD’s we see it as clear as day. That type of employee theft is as old as theft itself. But now there is no question at all what happened.

The cool thing about this new technology is that many new DVR’s have this great corporate fraud investigation tool built in. A simple connection is made from the POS terminal to the DVR, usually a CAT 5 cable. There is normally a little programming at the DVR as there are so many different POS systems out there that it simply needs a little adjustment.

Employee theft at the POS is now exposed quickly and easily. The best part is that the system is running 24/7. So when you catch onto an employee theft scheme and begin your investigation it is easy to go back and do research. This is another good argument for adequate drive storage on your DVR.

For more information contact us about employee theft investigation in Atlanta or call 1.770.426.0547

Employee Theft Investigation In Atlanta-How To!

An employee theft investigation is a key factor in a proactive loss prevention environment. Today’s retailers face a number of different factors contributing to the losses of sales, service and safety. Understanding these concerns and having a solid plan in place will make a huge impact to your business profitability. Although there is no fool-proof way to stop employees from “stealing”, there are ways to recover what you’ve lost and help prevent these issues from taking over. It is said that on average, retailers can directly attribute approx. 70% of their losses to employee theft. In some instances, unchecked employee theft can close and ruin businesses.

What can you do to jumpstart an employee theft investigation? Identify the problem. The problem could be cash shortages, empty packages in “employee only” areas, poor inventory results or as simple as missing office supplies (pens, pencils etc.). These are all possible factors when identifying employee theft issues. Isolate the issue. Who had access to these areas? Was a manager involved? Narrowing down the suspected employees is as important as knowing what you’ve lost. Was the employee on the register missing the money? Who was in the “employee only” area when the packages were found? Gather the evidence. For cash shortages, utilize journal tape or electronic register journals. Identify cash transactions where large bills of $50 or more were used.

Confidentially talk with other employees, listen for those with financial problems at home or other personal issues. Be thorough, and document your findings when conducting your employee theft investigation.

Well, are you ready to talk with the suspected employee(s)?  It is usually best to leave this part to the professionals; however, having due diligence and a solid investigation will almost always overshadow the dishonest employee’s ability to deny his or her wrongdoing.

You didn’t set out to have to watch over your employees, and you shouldn’t have to. Stay profitable; always perform a thorough employee theft investigation when a potential problem has been found.

For more information about employee theft in Atlanta contact us about employee theft investigation or call 1.770.426.0547

Trade Secrets….Are They Susceptible to Employee Theft in Atlanta?

According to the Economic Espionage Act of 1996, a trade secret is any confidential plan, formula, pattern, program device, technique, code, or collection of information that, once released, could potentially benefit a business.  Did you know that a trade secret isn’t even anything that has to be written down?  It can be in someone’s memory and can still be a target of employee theft. Atlanta based companies are just as open to this as any other in the country.

Employee theft has many different shapes and forms.  Basically when someone works for a company, let’s say in the research and development field, anything designed or developed under that company’s employ becomes property of said company.  If that particular item is never released to the public, then the trade secret obligations are still present.  It would be considered employee theft for that information to be used by that employee either after employment ends or if it’s released without the employer’s consent.

A confidentiality agreement may be the best way to protect a company from trade secret employee theft.   An agreement of this nature is a legally binding contract, which prohibits involved parties (such as company employees) from disclosing trade secret information to the public, third parties, or worse—the competition.

Many employers have gone to great lengths to protect their trade secrets.  An interesting study showed that up to 58% of all employees steal something from a business.  Trade secret theft however affects business the most when there are 100 employees or less.  Some small businesses can be destroyed by employee theft of trade secrets.
Suspect Trade secret theft?

Contact us at about employee theft or call at 1.770.426.0547.

White Collar Crime In Atlanta – Why They Steal

During my 30 years of Loss Prevention Investigations into what some call white collar crime also known as employee theft and internal theft I have come across some pretty strange reasons given to me by the thieves I have caught here in the Atlanta Area an else where.

In a number of case the thief stated that the reason that they stole from the company was that they were not given time off for job interviews at other companies. Wow! This is weird on so many levels. First I had a serious problem connected the two. How did they get from not getting time off to stealing thousands of dollars in cash and merchandise? I guess that it’s because the company is just one of those “evil employers” that we hear about. Of course, the bad guy kind of forgot to mention that the employer was the one to hire them in the first place, train them and pay them faithfully.

Another employee theft confession that I always get a chuckle (or migraine) out of is the “I needed the money for drugs” (not the kind you get from your Pharmacy). OK, let’s look at it from their point of view:

“I have a illegal (insert drug du jour here) habit that I have to feed every day. I need money. Robbing a bank seems like a lot of effort. Plus you have all those exploding dye packs and gunfire associated with bank robbery. I know! I will just steal it from my work. Can’t get shot doing that.”

Or another top ten hit is the “I didn’t receive my raise on time” excuse. So they decide to punish their employer by committing employee theft. In the follow-up on the cases I remember with this excuse I recall that most of them were not even going to get a raise because of poor performance. Maybe if they put more effort into their job? What a concept, work hard, get paid and go home, not jail.

And yes the vast majority of these people went to jail. Maybe white collar crime doesn’t really pay.

For more information on white collar crime contact us or call 1.770.426.0547

Not Reporting Employee Theft, Management Failure At It’s Worst

In some businesses employee theft has been going on for so long that it has escalated into a serious problem that is not only right under managements nose but actually condoned.

Take a retail store as an example. In the beginning management overlooks employees taking small items such as candy, sodas… It goes on for so long that it not only becomes the norm but also actually happens right in front of management. Those same managers do nothing. So the employees learn that this is acceptable behavior. Even worse the same managers do it to!

A candy bar for $1.50 (remember when they were $0.50?) stolen by an employee is not just a loss of $1.50. If your stores profit margin is 2% then that employee just ate $75.00 (1.50 / .02). You will have to sell $75 to BREAK EVEN. Let’s say that same employee does that four times a week for a year. That’s $15,600.00 that you will have to sell to break even on a thief with a sweet tooth.

If management allow that to go on or condones it then others will do the same. “It’s OK” becomes the standard. Which means that employee theft becomes the norm. I can also tell you for a fact that it will not stop there. Some companies have a policy that if a cashier is only short $5.00 at the end of the day that they do not investigate it. That tells the cashiers that it is OK to steal $4.99 and below. To a cashier that is lunch money, gasoline (OK not very much gasoline, but still!).

The problem is that this can simply creep up on a business. It starts out little and gets bigger. That’s the culture that has been established. Most employee theft starts out small. After that the thief gets bolder and then we wonder why it has happened.

You must establish a zero theft policy. Draw a line in the sand and do not just look the other way. Employee theft will not go away on its own.

For more information: employee theft or call 1.770.426.0547

Employee theft in Atlanta #1 source of reatil loss

25% of economy in Atlanta is based on retail and close to half of all retail inventory losses are due to employee theft. Imagine what a boost the Atlanta economy would realize if businesses cut their losses in half or more.

Employee theft accounts for the largest source of inventory loss to retailers beating out the #2 source, shoplifting.  Many retailers are surprised to find that the people they trust and socialize with are stealing them blind.

The University of Florida reports annually on retail security and the report is considered to be the “Bible” of the loss prevention world.  In the 2009 study they found that 42.7% of inventory loss was due to employee theft and 14.4% involved collusion.  Employees are teaming up with friends and family giving them the inside scoop of how things work in the retail store.  They offer tips on how to avoid security cameras and even check them out and pass merchandise through without scanning it.

An Atlanta store owner called us because he suspected a long time employee of taking cash from the register and from back office receipts.  During our investigation, it was determined that the store had also been losing merchandise at a higher that normal rate, and the cause of the shortage was unknown.  After determining some of the items (some of the items were one-of-a-kind), our investigator found evidence of an Ebay store that had the items for sale. For more CSI (Caught Stealing Incidents) go here: CSI.

The good news is this problem can be identified and stopped.  For help with your employee theft issues in Atlanta visit Loss Prevention Systems today.