Employee Theft – The 10-10-80 Rule Atlanta Georgia

Regarding employee theft, there is a widely held rule of thumb among professional auditors, accountants, and most everyone else involved in the detection and/or apprehension of dishonest employees called the 10-10-80 rule: 10 percent of employees will steal no matter what measures employers take; 10 percent will never steal regardless of the circumstances; and 80 percent will steal if all the right conditions are met.

The employer’s goal then, is to reduce the likelihood that the 80 percent will steal by reducing the opportunity that an employee will be able to steal and get away with it.

This is accomplished through a number of sound personnel practices such as separation of duties so that one employee doesn’t have responsibility for all tasks in a given operation (such as receiving or accounting), adequate supervision and review of bank reconciliation and payroll and vendor checks, and conduct unannounced audits of all operations front to back.

But every business will eventually become victim to some form of employee theft and loss of assets such as cash, merchandise, supplies, or intellectual property.

When internal theft is suspected, the next step is an employee theft investigation conducted by a loss prevention or corporate fraud investigator.  A business owner has expertise in operating his business, but often trusts others to handle the back office and routine tasks.  Once a dishonest employee discovers that he has free reign to steal it can take months and years to discover the thefts.

A loss prevention or corporate fraud investigator can help determine the depth and scope of the employee theft.  Often, the perceived involvement of one employee is only the proverbial tip of the iceberg, as there are collaborators or witnesses that should also be developed.

The advantages of using an experienced fraud investigator in an employee theft investigation situation are many.  Among them are experienced in interviewing suspects and witnesses and developing evidence; familiarity with legal issues and employment law that affect employees; exposure to many types of internal theft; and working for the welfare of the business alone.

Reduce or eliminate employee theft through careful planning and a swift reaction to any suspicion of internal theft.

For more information on employee theft , employee theft investigation , internal theft , or corporate fraud investigation contact us or call 1.770.426.0547 – Atlanta Georgia

It’s Official! Employee Theft Still a Problem

Preliminary reports from the National Retail Security Survey indicate that employee theft makes up the largest category (over 43%) of overall retail theft in the country.  The amount attributed to internal theft in the one-year period of 2010 is $16.2 Billion.

Retail theft overall was up just over 10% to $37.1 Billion.

Large retailers and small retailers have problems with employee theft.  The larger retailers generally have the luxury of an in-house team of investigators and auditors to stay on top of most situations, and to quickly detect and provide a comprehensive employee theft investigation to rectify the issue.

This is an asset most small business owners don’t have because the number of employees as the large retailers, so the episodes of internal theft occur too infrequently to justify such an expense.

That doesn’t reduce the pain when employee theft hits the business, however.  As a matter of fact, the pain is worse for the smaller retailer because the thefts generally go on for a longer period without being detected, and the amount of theft is proportionately higher to the revenue.

An employee theft investigation is not something that is to be undertaken by an amateur.  Smart businesses have relied on an experienced loss prevention investigator that is available on a case-by-case basis to assist in alleviating the problem.

One of the mistakes small business owners make is the decision to undertake their own employee theft investigation.  Generally, they are too close to the employees and to the business operation to objectively analyze the problem.  Better to employ the loss prevention investigator to determine first how widespread the problem is, who is involved, gather the evidence and stop the bleeding.

Don’t contribute to the national retail theft statistics.  Stop your problem before it severely affects your profits by contacting an experienced loss prevention investigator the minute you suspect employee theft.

For more information on employee theft , employee theft investigation ,  or internal theft , contact us or call 1.770.426.0547 – Atlanta Georgia

 

Employee Theft Destroys Profits

Many retailers can’t understand the true costs of employee theft. It goes much deeper than the simple act of theft itself. Employee theft destroys profits, hurts employee relations and can change the entire atmosphere in the store.

Employee theft investigation is an important part of the retail environment. Even if the managers don’t believe their employees are stealing or causing loss, the chances are much greater they are. In my time as a loss prevention professional, I have seen stores closed, positions eliminated and many other restrictions or reductions due to internal theft. It is serious stuff.

It’s not just a plaque at the store level, internal theft or employee theft is also seen at the corporate level. From simple office equipment theft to more intelligent crimes (or white collar crime) are unfortunate and regular occurrences. White collar crime is sometimes difficult to investigate by persons not experienced in these types of issues, or is maybe a little shy at poking around higher level corporate employees. It’s always recommended when conducting corporate fraud investigation to bring in a corporate fraud investigator. Typically, a corporate fraud investigator is very skilled in this level of employee theft and will work hard to ensure every confidential employee theft investigation is given the highest level of attention and closure.

In stores, internal theft (like corporate fraud investigation) should be investigated as quickly and thoroughly as possible. Gathering information both verbally and visually is a good start. As a manager or business owner, these steps are crucial at maintaining an enjoyable and attractive atmosphere for both employees and customers alike.  No one wants to believe they have bad employees, but the cold hard truth is, you do. Help your business, protect your assets and keep your employees satisfied.

Visit the Retail Loss Prevention Store.

For more information on corporate fraud investigation, corporate fraud investigator, employee theft investigation, internal theft or white collar crime contact us at employee theft or call 1.770.426.0547

Policies – Not Police – Stop Employee Theft – Atlanta Georgia

In yet another case of employee theft, our client, a non-profit company, accepts donated items for resale at a chain of thrift stores.  The client asked us to investigate a suspected employee theft committed by a long time office employee who was suspected of accepting donations, converting them to her own use, then selling the items for cash to relatives and friends.  The client had received an anonymous tip, alleging internal theft by the employee.

The employee theft investigation revealed that the employee had recently taken a phone call from someone offering to donate an automobile.  Instead of going through proper channels for accepting donations, she contacted a friend and had him go to the donor’s location and retrieve the car, which was then taken to her residence.  She then sold the car, paid her accomplice, and kept the rest of the money.

After being confronted with the evidence gathered during the employee theft investigation, our investigator interviewed the employee.  During the interview, the employee admitted to prior instances of internal theft, twice involving donated automobiles.  The employee said that she had received payment totaling $3600.00, which she offered to repay as restitution.

She was turned over to the Auto Fraud Unit of the local police department.

Our recommendations to this client included a strict segregation of duties for each employee.  This employee was able to steal these three cars undetected because her duties included both taking telephone calls offering donations, arranging for the pick up of the items, and checking the items in.  We suggested that these duties be allocated to no less than two employees and that regular audits be conducted on incoming donations.

This company was able to stop this employee theft and recover part of its losses because it did not dismiss an anonymous tip as unfounded just because they “trusted” the employee.

In another wise decision, they left the employee theft investigation to the experts.

For more information on employee theft , employee theft investigation ,  or internal theft , contact us or call 1.770.426.0547 – Atlanta Georgia

Employee Theft Surprises Everyone

The true costs of employee theft may never really be known. However, in the retail world, employee theft can be prevented with the right loss prevention awareness program.

A small chain of stores that I oversee as a corporate fraud investigator recently went through an annual inventory process. The shrink numbers coming back showed obvious signs of internal theft. I went to each store to gather more information and to start an employee theft investigation. At the first store, I looked at all available exception reports, narrowing down issues that occurred on the registers. I reviewed hours of footage on CCTV and built a case file. Looking at schedules of all employees, I started eliminating the least likely. After, I compiled all associates I felt may be involved or have knowledge of internal theft.

This employee theft investigation exposed 5 different employees at one location. As my investigation continued, I interviewed each employee, asking questions of a general nature. The first employee admitted to theft and implicated other employees he knew were involved with internal theft. This employee also told me of a manager that was the ring leader in a big portion of this theft. I continued with the employee theft investigation, gather admission statements, witness statements and finalized the cases. Once all was said and done, I took the results of my employee theft investigation to the owners.

Employee theft was something no one at this company wanted to acknowledge. Employees at these stores were “honest”, and paid well… so according to the owners, these employees would have no reason to steal. Being the corporate fraud investigator, I showed them the results of the cases. They could not believe what the employees had been involved with. In fact, they were so surprised; they closed one store for 24 hours to speak with all associates about what had happened.

Visit the Retail Loss Prevention Store.

For more information on internal theft, corporate fraud investigator, or employee theft investigation please contact us at employee theft or call 1.770.426.0547

Corporate Fraud Investigation Leads to Discovery of White Collar Crime

Corporate Fraud investigation has long been looked at by those in the corporate world as “big brother.” In reality, corporate fraud investigation plays into deterring employee theft or internal theft.

As an experienced corporate fraud investigator, I have seen the damages of white collar crime, and although these types of crimes may not directly affect the general public, the crimes still cause damages. As a corporate fraud investigator, I’ve launched an employee theft investigation into corporate employees whom work in various departments like accounts payable/receivable, accounting, and others. The job at times can be tedious and uninteresting, but very important in driving the development of the business and to curtail employee theft.

As with any investigation, it takes a thorough look through all aspects of the business to identify losing trends, but will be worthwhile when you suspect white collar crime. Now not everyone is cut out for employee theft investigation or allegations of internal theft. It takes an analytical thinker and sharp eyes.

Recently, a corporate employee for a retailer was having a hard time paying bills. She saw an opportunity to double pay a bill, she contacted the payee and claimed the overpay. She told the company of her mistake, and that company sent her back the second payment. She took that money, had her husband endorse it, and deposited the check into her personal bank account. During this employee theft investigation, she was certain she was gonna get away with it. She didn’t.

White collar crime or corporate crimes can and will cost business profits. The time it takes to investigate, representation in court and the loss of the employee all play a part.

Visit the Loss Prevention Store.

For more information on internal theft, employee theft, employee theft investigation or corporate fraud investigator contact us at corporate fraud investigation or call 1.770.426.0547

Employee Theft Causes Long Timer to Lose Dream Job

According to the New York Times, the long time clubhouse manager of a major league baseball team was charged with employee theft for stealing items from the team valued at over $2 million, an employee theft investigation revealed.

Sports fans and speculators are willing to pay big money for sports memorabilia, particularly items that are autographed by famous players.

The local District Attorney, who was looking into an organized gambling ring, initiated the corporate fraud investigation that led to this case of internal theft. Soon this turned to the vast collection of sports items and team equipment that was being held in the basement of a house owned by a friend of the suspect.  The basement held several team sets of autographed uniforms bats and balls.

In addition to the employee theft of all the merchandise, the ex-clubhouse manager was charged with embezzling approximately $25,000 from inflated expense claims for providing meals to umpires, and failure to pay taxes on $200,000 received as tips over two years.

According to the article, the suspect was also in charge of the equipment and was the traveling secretary, booking all flights and hotels for the team.  Two or more people, for oversight purposes, normally hold these three jobs, but this individual had free rein, and an open invitation to commit internal theft.

He overbought equipment and handled the road account for the team.  One investigator remarked that he led the team in steals.

This baseball team was fortunate that the District Attorney’s look into gambling activity led to this employee theft investigation.

The lesson from this story for every business owner, is to set policies and procedures in place that will reduce or eliminate internal theft.  There has to be oversight and supervision over every employee, no matter how long they have been employed and no matter what the position.  If not, employee theft is the result. A corporate fraud investigation is not pretty, but with the appropriate security procedures in place you can avoid it.

For more information on employee theft , corporate fraud investigation , an employee theft investigation , or internal theft questions, contact us or call 1.770.426.0547 – Atlanta Georgia

Employee Theft Investigation Leads to Better Profits – Atlanta Georgia

It’s true. Employee theft investigation can lead to better profits.

Working as a corporate fraud investigator for a specialty retailer with 20 stores, I had my first real observation of just how an employee theft investigation impacts profits. Recently the company had inventory in 10 stores. 8 of these stores did pretty good, some better than expected. However, for two stores, it was clear they had an internal theft problem. One store had shrink as high as 12%. Merchandise was disappearing before it even made it to the floor. My partner and I launched a corporate fraud investigation in each store. During the course of the investigation, we looked at all avenues of employee theft including, POS systems (Registers, checkstands), backroom areas including trash, conducted general interviews of all employees to get a feel of what was happening. As we dug, we uncovered a wealth of information and evidence to prove the high shrink numbers were a direct result of employee theft.

It is pretty well known throughout the retail industry that internal theft is more than 70% of the average retailer’s losses. In some cases, it’s much more. Controlling the effects of internal theft can be difficult if you don’t know what you’re looking for or at. In many cases it takes the help of an outside corporate fraud investigator to really get a good look.

As we continued our corporate fraud investigation, we narrowed our suspects down to 3 main culprits in the first store and 5 in the second. To us, it was clear internal theft caused hundreds of thousands of dollars in loss to this company. We did interviews of the employees and gained confessions from each. Many of the employees admitted to being involved because they were unhappy with the company, the store, the manager or fell on hard times in their personal life.

Employee theft investigation is a must when there are suspicions of employee theft. When I speak to my stores, I constantly share with the management the negative impacts of employee theft and inform the employees of the damages of internal theft.

For more information on employee theft , employee theft investigation , internal theft , corporate fraud investigation or corporate fraud investigator contact us or call 1.770.426.0547 – Atlanta Georgia

Getting More From Your Internal Theft Cases

As a Corporate Fraud Investigator doing an internal theft interview it is important to stay open minded and not get tunnel vision in looking for an admission. Let’s face it, by the time you’ve concluded your employee theft investigation your subject has probably been performing his/ her particular brand of shenanigans for quite some time and it’s possible that you’ve missed a few things. So now that you’ve succeeded in getting them to confess to you about their wrong-doing it’s time to expand the admission.

Many internal theft cases start small and build to a point where they become noticeable enough to catch the eye of a corporate fraud investigator, or some other loss prevention professional. In truth, depending on how long the crook has been committing the crime, he/ she may not even remember how they got started. It’s your job, as part of your employee theft investigation to jog their memory and get the whole story. Use phrases like, “It’s important that what you tell me is consistent with what I already know”. Don’t let them know you’re fishing for information. Make them think you’re just reviewing the facts you already know as a formality.

Remember, at this point they’ve already confessed to a crime of some sort and mentally they’re slowly accepting their fate; however you don’t want to pounce on them. This will do nothing more than make them clam up again and in some cases it has been known to cause them to retract their initial confession. Your goal in the process of an employee theft investigation is to find the truth, not to pulverize the subject. An internal theft case is often like an onion, the more layers you, the corporate fraud investigator, pull back the more you’ll find.

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 For more information contact us at Internal Theft or call 1.770.426.0547

Employee Theft – Stop It Before It Stops You in Atlanta Georgia

How big is the problem of employee theft?

 The U.S. Chamber of Commerce estimates that over 30% of all corporate bankruptcies are caused by employee theft.  The U.S. Small Business Administration says that 60% of small business failures are attributed to internal theft.

 My estimate is that with many businesses struggling to survive in the current economy that the figures can only go higher.

 What can a business owner do to avoid becoming a statistic?

 The first thing to do is to try to prevent employee theft from becoming a problem in the first place.  When formulating policies and procedures, think like a corporate fraud investigator.  Identify any vulnerability in the systems and eliminate them through a system of chain of command, supervision, and delegation of duties.

 One of the most common scenarios in corporate fraud investigation concerning the theft of money occurs when one employee (usually the accountant or the bookkeeper, unfortunately) has the responsibility for receiving the money, depositing the money, and disbursing the money in cash or by check.  And there are so many ways to steal and get away with it for years:  payroll, vendor payments, petty cash disbursements, expense checks can all be falsified if there is no oversight.  If the same employee has access to the company credit card, look out.

 That’s just the cash end.  There is also merchandise or product to consider if you are a retailer or manufacturer, raw materials used in production, and samples are all company assets.  A corporate fraud investigator look at all the ways company assets like these can be removed from the premises, and devises methods to prevent employee theft from becoming a fact.  Business owners and managers should learn to think in this mindset.

 Then there is company property like office supplies, tools, vehicle supplies, computers, peripherals and software that is subject to internal theft and fraud.

 Finally there is time theft that can become a problem through falsified time records and employees working on personal projects while being paid by the company, which is fraud that can be corrected through a corporate fraud investigation.

 When considering ways to eliminate employee theft, there is no need to reinvent the wheel, only to adapt it to your own use, if you are a business owner or a concerned manager.  An experienced corporate fraud investigator can be a huge benefit in ways other than looking into isolated instances of internal theft after the fact and conducting an employee theft investigation.  There is no reason to wait until workplace theft becomes such an issue that it puts the business in jeopardy.  He or she can take an overview of your business and recommend steps to be taken to correct deficiencies and vulnerabilities in the operations of almost any category of business, small or large.

 If an employee theft investigation is warranted to a specific incident or just a suspicion, the corporate fraud investigator has the experience and knowledge to bring the situation to a successful conclusion and how to obtain restitution in full.

 For more information on employee theft , employee theft investigation , internal theft , corporate fraud investigation or corporate fraud investigator contact us or call 1.770.426.0547 – Atlanta Georgia