For years I worked in a high theft market. Co-workers would joke that catching a shoplifter was like shooting fish in a barrel. Some days it seemed like there were more thieves running around the store than there were shoppers. It took a long time, but my anti shoplifting directives finally started to pay off.
After conducting many post shoplifting interviews, I picked up on a common thread. The shoplifters all said it was easy to steal from our store. The word had spread that retail theft prevention was a joke here. Even though we had a Checkpoint security system in place, no one ever responded to the alarms.
I finally had it one day. I took this news to my next managers meeting at told them that we were a laughing stock in the community. We were the town’s big joke. My managers, being very prideful people, finally got the message. They vowed to start focusing on retail theft prevention.
The first step was proper execution of the Checkpoint security system. Not only were alarms responded to in a timely, professional manner, but also receipts were validated, as per company policy.
My employees started to notice customers with high theft items and call us. They made sure we knew every movement the merchandise made. It wasn’t long before I noticed the amount of times that shoplifters would dump the product instead of stealing it.
The store’s moral was elevated knowing they were taking control and would never be laughed at again.
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For more information on Anti Shoplifting , Checkpoint Security System or Checkpoint Security Tags contact us at Retail theft prevention or call 1.770.426.0547