What You Don’t Know Can Hurt You

November 10, 2015 by Leave a Comment
EVOLVE-Store-5
What You Don’t Know Can Hurt You
Checkpoint Systems has come up with a new innovation: EVOLVE-Store.  This is a new app that the manager or owner can access from their smart phone or tablet from anywhere at any time.  There is a battery of information this app can supply, and it is all in real time.  You can get accurate, up to the minute, customer counts.  It reports to you if the system is working properly, and if it is turned off at any time.  You will be able to look at reports and check for patterns in alarm activations.  When it comes to booster groups, you know they tend to have their routes planned out, and generally hit about the same time of day.  You will also be able to use it as a training tool.  If you have video surveillance, you can look at your alarm activation times, and see exactly how your staff handled the situation.  Did they wave that regular customer on through the door.  What if it was one of your employees that caused that alarm to sound?
EVOLVE-Store will definitely aid in stopping boosters, but it will also help in identifying any internal theft issues as well.  I hate discovering an internal theft issue and that terrible sinking feeling that comes with it.  It is obviously important to investigate and put an immediate stop to it.  You have to gather all the pertinent information, including the who, what, and why.  Another big part of that is to learn how the theft was pulled off.  I am right smack in the middle of a drug investigation at this time, and part of me dreads what I am sure to find.  In the past two weeks, we have made some odd discoveries in our pharmacy.  The first time, we had some anxiety medications disappear.  These are a CIII classification, meaning they are not required to be locked up.  We searched for the missing medication, and when they were not found, we corrected the count to zero so we could get them back in.  Then a few days later, we found the missing bottle hidden in a different section of the pharmacy, behind some boxes of inhalers.  This happens to be the one area back there without any camera coverage.  Then just days after we found that bottle, we found a pack of medication patches in that same place.  These are also CIII, and they are used to treat opium addiction.  So, now we have two drugs that are commonly abused, that were not returned to their proper shelf, and appear to have been staged for a future theft.  I’ll bet you are asking yourself how EVOLVE-Store could help with this issue.  We process more that 3,000 prescriptions every week, so we have a lot of technicians, and we are always busy.  Sometimes we get too busy to notice little things.  In order to keep everyone in line, we adhere Checkpoint labels to drug packages, to discourage thefts.  We also wrap clear tape around them, so they cannot be peeled off and discarded.  If one of our technicians decides to try to remove a package from the pharmacy, they will inevitably activate the Checkpoint Systems.  This one only goes off when the delivery guy comes to the store and brings our stuff in.  Otherwise, these pedestals remain silent, as they should.  There should be no shrink back here.  If I am at home and I get an alert that these pedestals have activated, you can bet I am going to get to the bottom of it.  I know when we get deliveries, so I could easily rule that out.  But I do not have the EVOLVE-Store app yet.  So, it’s going to be several hours of mindlessly scanning video footage instead.   I’m so excited I just can’t hide it.
I have already told my boss about this new app, and I am hoping he is as impressed by these capabilities as I am.  I also hope he is sharing it with the powers that be.  Whether it is internal or external, we spend a lot of time data mining, watching video, hunting for reports with similarities, and just searching for that one nugget that will shed light on any kind of theft.  It would be nice if something was doing some of the work for us.  With all the technology in the world, it’s about time for an innovation like this.  EVOLVE-Store is going to be a hit!  
For more information about EVOLVE-Store, contact us or call 1.770.426.0547 or Antishoplifting.net

Checkpoint Systems has come up with a new innovation: EVOLVE-Store. This is a new app that the manager or owner can access from their smart phone or tablet from anywhere at any time. There is a battery of information this app can supply, and it is all in real time. You can get accurate, up to the minute, customer counts. It reports to you if the system is working properly, and if it is turned off at any time. You will be able to look at reports and check for patterns in alarm activations. When it comes to booster groups, you know they tend to have their routes planned out, and generally hit about the same time of day. You will also be able to use it as a training tool. If you have video surveillance, you can look at your alarm activation times, and see exactly how your staff handled the situation. Did they wave that regular customer on through the door.  What if it was one of your employees that caused that alarm to sound?

EVOLVE-Store will definitely aid in stopping boosters, but it will also help in identifying any internal theft issues as well. I hate discovering an internal theft issue and that terrible sinking feeling that comes with it. It is obviously important to investigate and put an immediate stop to it. You have to gather all the pertinent information, including the who, what, and why. Another big part of that is to learn how the theft was pulled off. I am right smack in the middle of a drug investigation at this time, and part of me dreads what I am sure to find. In the past two weeks, we have made some odd discoveries in our pharmacy. The first time, we had some anxiety medications disappear. These are a CIII classification, meaning they are not required to be locked up. We searched for the missing medication, and when they were not found, we corrected the count to zero so we could get them back in. Then a few days later, we found the missing bottle hidden in a different section of the pharmacy, behind some boxes of inhalers. This happens to be the one area back there without any camera coverage. Then just days after we found that bottle, we found a pack of medication patches in that same place. These are also CIII, and they are used to treat opium addiction. So, now we have two drugs that are commonly abused, that were not returned to their proper shelf, and appear to have been staged for a future theft. I’ll bet you are asking yourself how EVOLVE-Store could help with this issue. We process more that 3,000 prescriptions every week, so we have a lot of technicians, and we are always busy. Sometimes we get too busy to notice little things.  In order to keep everyone in line, we adhere Checkpoint labels to drug packages, to discourage thefts. We also wrap clear tape around them, so they cannot be peeled off and discarded. If one of our technicians decides to try to remove a package from the pharmacy, they will inevitably activate the Checkpoint Systems. This one only goes off when the delivery guy comes to the store and brings our stuff in. Otherwise, these pedestals remain silent, as they should. There should be no shrink back here. If I am at home and I get an alert that these pedestals have activated, you can bet I am going to get to the bottom of it. I know when we get deliveries, so I could easily rule that out. But I do not have the EVOLVE-Store app yet. So, it’s going to be several hours of mindlessly scanning video footage instead. I’m so excited I just can’t hide it.

I have already told my boss about this new app, and I am hoping he is as impressed by these capabilities as I am. I also hope he is sharing it with the powers that be. Whether it is internal or external, we spend a lot of time data mining, watching video, hunting for reports with similarities, and just searching for that one nugget that will shed light on any kind of theft. It would be nice if something was doing some of the work for us. With all the technology in the world, it’s about time for an innovation like this. EVOLVE-Store is going to be a hit!  

For more information about EVOLVE-Store, contact us or call 1.770.426.0547 

 

Filed Under: antishoplifting Tagged With: ,

Return Policies Are Key In Return Business

October 15, 2015 by Leave a Comment
A study just published this past April showed that a super strict return policy where the staff said “no receipt-no refund”, actually resulted in lost revenue.  It was a significant loss of over 8%.  The stores that had a more relaxed policy kept their sales at pace and did not experience any rise in number of refunds processed.   The stores that stayed business as usual did not really have any changes in number of returns or sales levels.  This is eye opening for sure, since many small business owners and managers are under the assumption that if they do not accept returns their sales are sure to be above budget.  The problem is that people do lose receipts, and customer service is what brings back loyal shoppers.  Our store certainly cannot afford to lose 8% of our sales, so we utilize a simple solution to help deter shoplifter/returners, and that is Checkpoint Labels.
The big box store down the street from us has the reputation that they will accept just about any returned item, with or without a receipt, as long as it rings up in their system.  That has been a huge frustration for the rest of us in the surrounding area.  Our store has a pretty standard return policy.  If the customer has a receipt, then we take care of their returns with no questions asked.  If they do not have a receipt it can get a little tricky.  Those are done strictly at the manager’s discretion.   Checkpoint Labels have made a big dent in some of the attempts that we know are fraudulent.
We have the occasional knucklehead that tries to return high retail merchandise without proof of purchase.   Sometimes I think they work at competitors and are actually stealing these items from them, instead of us, since it’s mainly OTC items like high retail CoQ10 vitamins.  But I do not want to encourage them to continue, so we have had to get more creative in protecting some of these more targeted items.   We have adhered Checkpoint Labels to all of the strengths of this particular item, and without it still attached, we will deny any refunds for them.   They actually have our store location printed on them, so we are easily able to determine whether or not they did come from our store.  We also sell salon brand hair care items, and these are actually source tagged by the vendor.  It’s even better that our store location number is pre-printed on the label as well.  Without that still attached in legible, we have the ammunition we need to prove or disprove the person’s story of where they bought the item.  We never want to just say no across the board to all refunds and returns without receipts.  We also never want to use any bias or discrimination in our decisions.  We have Checkpoint Labels  and we have common sense.  No normal person purchases five packs of lithium camera batteries and then gets home to discover they were the wrong one!
For more information contact us 1.770.426.0547 or Antishoplifting.net

A study just published this past April showed that a super strict return policy where the staff said “no receipt-no refund”, actually resulted in lost revenue.  It was a significant loss of over 8%.  The stores that had a more relaxed policy kept their sales at pace and did not experience any rise in number of refunds processed. The stores that stayed business as usual did not really have any changes in number of returns or sales levels. This is eye opening for sure, since many small business owners and managers are under the assumption that if they do not accept returns their sales are sure to be above budget.  The problem is that people do lose receipts, and customer service is what brings back loyal shoppers.  Our store certainly cannot afford to lose 8% of our sales, so we utilize a simple solution to help deter shoplifter/returners, and that is Checkpoint Labels.

The big box store down the street from us has the reputation that they will accept just about any returned item, with or without a receipt, as long as it rings up in their system.  That has been a huge frustration for the rest of us in the surrounding area.  Our store has a pretty standard return policy.  If the customer has a receipt, then we take care of their returns with no questions asked.  If they do not have a receipt it can get a little tricky.  Those are done strictly at the manager’s discretion. Checkpoint Labels have made a big dent in some of the attempts that we know are fraudulent.

We have the occasional knucklehead that tries to return high retail merchandise without proof of purchase.   Sometimes I think they work at competitors and are actually stealing these items from them, instead of us, since it’s mainly OTC items like high retail CoQ10 vitamins.  But I do not want to encourage them to continue, so we have had to get more creative in protecting some of these more targeted items.   We have adhered Checkpoint Labels to all of the strengths of this particular item, and without it still attached, we will deny any refunds for them.   They actually have our store location printed on them, so we are easily able to determine whether or not they did come from our store.  We also sell salon brand hair care items, and these are actually source tagged by the vendor.  It’s even better that our store location number is pre-printed on the label as well.  Without that still attached and legible, we have the ammunition we need to prove or disprove the person’s story of where they bought the item.  We never want to just say no across the board to all refunds and returns without receipts.  We also never want to use any bias or discrimination in our decisions.  We have Checkpoint Labels  and we have common sense.  No normal person purchases five packs of lithium camera batteries and then gets home to discover they were the wrong one!

For more information contact us at Anti Shoplifting or call 1.770.426.0547 

 

Filed Under: antishoplifting Tagged With: ,

Boosters Take The Easy Bait

August 15, 2015 by Leave a Comment
Shrink controls and Antishoplifting action planning have been at the top of my priorities list since I have been in the retail pharmacy business for almost fifteen years.  I worked at the same store for about seven years before transferring to a different location.  Last week I got a call from one of my former employees.  The first thing out of her mouth was “We just got hit again”.  I asked if it was the same lady, and she said it was. 
The Setting: A small pharmacy out in the middle of nowhere.  The store has additional space with about ten aisles of over the counter medications, cosmetics and health/beauty aids.  No other businesses within a mile either way.  Easy access to a couple major highways, one of which leads to an interstate.
  
The store used to be in a strip mall, but relocated a few years ago to this building.  Since there is no competition close, the store is quite profitable and popular with the surrounding neighborhoods.  Unfortunately it also became a very popular target for professional shoplifters, or as we call them: “boosters.”   The booster activity has ramped up in the last couple of years since I left that location to work at another one about twenty minutes away.  They were bothersome when I was there, but we identified their targets, and put Antishoplifting measures into place.  Most of those tools are still being implemented even now.  
All of the razor cartridge refills are merchandised in Alpha Keepers.  Brand name teeth whitener kits are kept in them as well.  Plus our company has a standard list of items that each store is required to tag with Checkpoint Labels at the time of delivery.  These ideas work, and over time have almost put a stop to the rampant theft in many categories.  But the boosters have learned and changed too.  Now they have new shopping lists, and they have decided to go after the low hanging fruit rather than the usual higher retail items.  This store has been hit four times in the last month, and each time the same one or two women come in and wipe out the shelves.  
It doesn’t seem that any of the staff’s Antishoplifting efforts have worked so far, so now we have to figure out what is going to stop them or we have to catch them.  
The problem the staff is having is that they keep coming on different days, at different times, in different vehicles, alternating which woman comes in or stays in the car, or they both come in but separate, and they keep stealing from different sections.  First they wiped out all of the deodorant body sprays.  Next time they took every box of sensitivity toothpaste.  Then they went after salon hair care items.  This last time they went back to the toothpaste section and cleaned out the shelves again.  They average less than five minutes in the store, but they have gotten away with about $700 worth of inventory in these four hits.  
It is very frustrating for them to discover these wipe-outs over and over, but the staff is fully aware they can’t just wait and hope it stops.  The employees know what the thieves look like, and they are definitely changing their Antishoplifting plans and utilizing different tools so they can get the advantage back in their court.  I have faith in them and I am patiently waiting for the call from my former assistant saying “We got them!”
If your store is experiencing this type of maddening theft over and over, there are steps you can take to stop it in it’s tracks.
For more information contact us: 1.770.426.0547 or Antishoplifting.net 

Shrink controls and Antishoplifting action planning have been at the top of my priorities list since I have been in the retail pharmacy business for almost fifteen years.  I worked at the same store for about seven years before transferring to a different location.  Last week I got a call from one of my former employees.  The first thing out of her mouth was “We just got hit again”.  I asked if it was the same lady, and she said it was. 

The Setting: A small pharmacy out in the middle of nowhere.  The store has additional space with about ten aisles of over the counter medications, cosmetics and health/beauty aids.  No other businesses within a mile either way.  Easy access to a couple major highways, one of which leads to an interstate.  

The store used to be in a strip mall, but relocated a few years ago to this building.  Since there is no competition close, the store is quite profitable and popular with the surrounding neighborhoods.  Unfortunately it also became a very popular target for professional shoplifters, or as we call them: “boosters.”   The booster activity has ramped up in the last couple of years since I left that location to work at another one about twenty minutes away.  They were bothersome when I was there, but we identified their targets, and put Antishoplifting measures into place.  Most of those tools are still being implemented even now.  

All of the razor cartridge refills are merchandised in Alpha Keepers.  Brand name teeth whitener kits are kept in them as well.  Plus our company has a standard list of items that each store is required to tag with Checkpoint Labels at the time of delivery.  These ideas work, and over time have almost put a stop to the rampant theft in many categories.  But the boosters have learned and changed too.  Now they have new shopping lists, and they have decided to go after the low hanging fruit rather than the usual higher retail items.  This store has been hit four times in the last month, and each time the same one or two women come in and wipe out the shelves.  

It doesn’t seem that any of the staff’s Antishoplifting efforts have worked so far, so now we have to figure out what is going to stop them or we have to catch them.  

The problem the staff is having is that they keep coming on different days, at different times, in different vehicles, alternating which woman comes in or stays in the car, or they both come in but separate, and they keep stealing from different sections.  First they wiped out all of the deodorant body sprays.  Next time they took every box of sensitivity toothpaste.  Then they went after salon hair care items.  This last time they went back to the toothpaste section and cleaned out the shelves again.  They average less than five minutes in the store, but they have gotten away with about $700 worth of inventory in these four hits.  

It is very frustrating for them to discover these wipe-outs over and over, but the staff is fully aware they can’t just wait and hope it stops.  The employees know what the thieves look like, and they are definitely changing their Antishoplifting plans and utilizing different tools so they can get the advantage back in their court.  I have faith in them and I am patiently waiting for the call from my former assistant saying “We got them!”

If your store is experiencing this type of maddening theft over and over, there are steps you can take to stop it in it’s tracks.

For more information contact us: 1.770.426.0547 or Antishoplifting.net 

 

Filed Under: antishoplifting Tagged With:

Antishoplifting Or Court: You Make the Choice

July 15, 2015 by Leave a Comment
There is nothing I truly hate to see more than the deputy coming in to serve me with a subpoena for shoplifter court.  It’s not that I don’t like the man; he’s nice enough and it’s not his fault.  I know deep down it is my own fault for not having any Antishoplifting tools and measures in place when the thefts occurred.  In the reactive world we live in, we are more apt to fix theft problems after they happen the first time.  So just this week I looked up to see my deputy friend walking in the door with that dreaded paper in his hand.  I haven’t had any issues in a while so I actually thought he must have been looking for someone in the pharmacy.  (I’m the front end manager of a small retail pharmacy, and we do have the occasional fake prescription or some other issue back there.)  But to my dismay, I was the intended receiver of his summons.  
This particular one is for superior court, instead of the usual lackluster criminal court shoplifter proceedings.  Apparently, one of our incidents was bigger than we thought.  A couple came in a year and a half ago on a night near closing, pushing a baby stroller.  It was November so the fact that there was a blanket covering “the baby” was no red flag.  My staff paid no mind to them, and continued vacuuming and other nightly recovery duties they were assigned to.  Unfortunately, when I came into work the next morning I discovered a huge empty space in my razor section.  On reviewing the camera footage, I had that gut feeling that the couple were the culprits in the near $1,000 theft.   I got a call a month or so later that they had been caught in another state using the same method.  The detective called me because my stores labels were found on some items in their trunk.
That was the  only Antishoplifting tactic I was using on the razor cartridges at that time.  I did not get back near what I lost, but at least it was something.  Of course, as previously stated, I reacted to the theft and after brainstorming with my staff, chose a different course of action to stop it from happening again.  We now utilize Alpha Keepers to display the cartridges, so they are still available for the customer to see and choose from.  For simple peace of mind, we also still attach the store identification stickers to the outside of the boxes.   Now my inventory is safe and secure, without discouraging my honest customers, by making them jump through hoops figuring out some complicated dispensing system or “beg” for them at the checkout counter.  Anthishoplifting should never impede your sales.  
So in a month or so, I’ll have to go to court and get on the witness stand to testify about what I discovered that morning.  All I have to go on is my camera footage, so there are no eye witnesses to the crime.  This is usually not a good thing in criminal court, so I do wonder how it will pan out in superior court.  The camera does not lie, but judges seem to prefer someone actually being there and swearing out what they saw with their own eyes.  Who knows why?  Well, wish me luck, and know that it taught me and my staff that Antishoplifting tools should be used in a proactive manner.  Then I can avoid long days on very hard benches.  
For more information contact us: 1.770.426.0547 or Antishoplifting.net

There is nothing I truly hate to see more than the deputy coming in to serve me with a subpoena for shoplifter court.  It’s not that I don’t like the man; he’s nice enough and it’s not his fault.  I know deep down it is my own fault for not having any Antishoplifting tools and measures in place when the thefts occurred.  In the reactive world we live in, we are more apt to fix theft problems after they happen the first time.  So just this week I looked up to see my deputy friend walking in the door with that dreaded paper in his hand.  I haven’t had any issues in a while so I actually thought he must have been looking for someone in the pharmacy.  (I’m the front end manager of a small retail pharmacy, and we do have the occasional fake prescription or some other issue back there.)  But to my dismay, I was the intended receiver of his summons.  

This particular one is for superior court, instead of the usual lackluster criminal court shoplifter proceedings.  Apparently, one of our incidents was bigger than we thought.  A couple came in a year and a half ago on a night near closing, pushing a baby stroller.  It was November so the fact that there was a blanket covering “the baby” was no red flag.  My staff paid no mind to them, and continued vacuuming and other nightly recovery duties they were assigned to.  Unfortunately, when I came into work the next morning I discovered a huge empty space in my razor section.  On reviewing the camera footage, I had that gut feeling that the couple were the culprits in the near $1,000 theft.   I got a call a month or so later that they had been caught in another state using the same method.  The detective called me because my stores Checkpoint Labels were found on some items in their trunk.

That was the only Antishoplifting tactic I was using on the razor cartridges at that time.  I did not get back near what I lost, but at least it was something.  Of course, as previously stated, I reacted to the theft and after brainstorming with my staff, chose a different course of action to stop it from happening again.  We now utilize Alpha Keepers to display the cartridges, so they are still available for the customer to see and choose from.  For simple peace of mind, we also still attach the store identification stickers to the outside of the boxes.   Now my inventory is safe and secure, without discouraging my honest customers, by making them jump through hoops figuring out some complicated dispensing system or “beg” for them at the checkout counter.  Anthishoplifting should never impede your sales.  

So in a month or so, I’ll have to go to court and get on the witness stand to testify about what I discovered that morning.  All I have to go on is my camera footage, so there are no eye witnesses to the crime.  This is usually not a good thing in criminal court, so I do wonder how it will pan out in superior court.  The camera does not lie, but judges seem to prefer someone actually being there and swearing out what they saw with their own eyes.  Who knows why?  Well, wish me luck, and know that it taught me and my staff that Antishoplifting tools should be used in a proactive manner.  Then I can avoid long days on very hard benches. 

For more information contact us: 1.770.426.0547 or Antishoplifting.net

 

Filed Under: antishoplifting Tagged With:

This Is A Test- Checkpoint Systems

February 2, 2015 by Leave a Comment
When is the last time you ran a test on your Checkpoint Systems alarm? If the answer is – never- then you might want to reconsider having a test done. At the very least, an alarm test should be conducted once every six months, or biannually.
While Checkpoint Systems alarms are very reliable, conducting a test ensures that all of the physical components are working properly. That means the motion sensors are alarming when they should and all of the door sensors register when they are opened.
The alarm test is actually pretty simple to conduct and should not take more than about twenty to thirty minutes, depending on the size of your store and the amount of access points to test.
Step one is to call the alarm monitoring company and tell them you are going to conduct a test of your Checkpoint Systems. They will place the system on test for you. This is extremely important to do first. If your system is not on test mode, the alarms that you trigger will notify the police. You may be charged a false alarm fee if the police have to respond.
Next walk through your store. Make sure you walk past all motion sensors and open all doors that have an alarm. When you are done, call the alarm company back to have your system taken off of test mode. You should have a detailed list of all points that triggered. Any point that did not alarm that should have needs to have maintenance done immediately.
Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.
For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

When is the last time you ran a test on your Checkpoint Systems alarm? If the answer is – never- then you might want to reconsider having a test done. At the very least, an alarm test should be conducted once every six months, or biannually.

While Checkpoint Systems alarms are very reliable, conducting a test ensures that all of the physical components are working properly. That means the motion sensors are alarming when they should and all of the door sensors register when they are opened.

The alarm test is actually pretty simple to conduct and should not take more than about twenty to thirty minutes, depending on the size of your store and the amount of access points to test.

Step one is to call the alarm monitoring company and tell them you are going to conduct a test of your Checkpoint Systems. They will place the system on test for you. This is extremely important to do first. If your system is not on test mode, the alarms that you trigger will notify the police. You may be charged a false alarm fee if the police have to respond.

Next walk through your store. Make sure you walk past all motion sensors and open all doors that have an alarm. When you are done, call the alarm company back to have your system taken off of test mode. You should have a detailed list of all points that triggered. Any point that did not alarm that should have needs to have maintenance done immediately.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

 

Filed Under: antishoplifting Tagged With: , , , , , , ,

Motive and Opportunity- Anti Shoplifting

January 3, 2015 by Leave a Comment
When dealing with shoplifting crimes, you have to combat the two driving factors involved: motive and opportunity. In order to stop shoplifting you have to effectively reduce either one or both of these driving factors.
For a shoplifter to consider stealing, they need to have a motive for doing so. Specific motives can vary widely amongst shoplifters, but a safe generalization is that they are trying to get something for nothing. It can be motivated by greed- wanting more than what they can afford. It can be driven by necessity; they simply cannot afford to purchase something like food or diapers.
When this motivation to steal is coupled with the opportunity to commit the crime with a lowered risk of getting caught, you can be sure that they will make an attempt to steal.
You can’t control what motivates people. You can’t stop every customer coming into your store and giving them an evaluation to make sure they do not have any motivation to steal. What you can do is reduce the opportunities presented within your store to stop shoplifting. Maybe you remerchandise your high theft products. Perhaps you have a need for Checkpoint Systems as your primary form of anti shoplifting. What ever it takes, your best bet is to look at removing shoplifting opportunities.
Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.
For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547

When dealing with shoplifting crimes, you have to combat the two driving factors involved: motive and opportunity. In order to stop shoplifting you have to effectively reduce either one or both of these driving factors.

For a shoplifter to consider stealing, they need to have a motive for doing so. Specific motives can vary widely amongst shoplifters, but a safe generalization is that they are trying to get something for nothing. It can be motivated by greed- wanting more than what they can afford. It can be driven by necessity; they simply cannot afford to purchase something like food or diapers.

When this motivation to steal is coupled with the opportunity to commit the crime with a lowered risk of getting caught, you can be sure that they will make an attempt to steal.

You can’t control what motivates people. You can’t stop every customer coming into your store and giving them an evaluation to make sure they do not have any motivation to steal. What you can do is reduce the opportunities presented within your store to stop shoplifting. Maybe you remerchandise your high theft products. Perhaps you have a need for Checkpoint Systems as your primary form of anti shoplifting. What ever it takes, your best bet is to look at removing shoplifting opportunities.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547

 

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Knee Deep In It- Anti Shoplifting

December 25, 2014 by Leave a Comment
A shoplifter was in our store picking up a variety of electronic items like DVDs and flash drives. We didn’t really want to make an apprehension, we primarily wanted the shoplifter to drop the merchandise and leave the store. We had employees standing near the exit, and had them start talking about the anti shoplifting tools we use in the store.
We hoped that the shoplifter would be more hesitant to try and leave with the stolen merchandise. What I think we actually did was scare the shoplifter into confusion about what to do next. 
The shoplifter had already concealed the merchandise in his bag, and thought he was already in trouble. What he didn’t realize what that if he left the product in the store and exited without any further incident, he could have gone away without any further consequences.
Because so many shoplifters are not fully aware that if they discard the merchandise they are trying to steal, they can leave the store without being apprehended by store employees. They figure that they are already so far in trouble the best bet is to go ahead and risk leaving with the merchandise unpaid for.
This is a perfect example of why anti shoplifting methods need to deter the shoplifter before they start, instead of when they are knee deep in the situation. 
Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.
For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

A shoplifter was in our store picking up a variety of electronic items like DVDs and flash drives. We didn’t really want to make an apprehension, we primarily wanted the shoplifter to drop the merchandise and leave the store. We had employees standing near the exit, and had them start talking about the anti shoplifting tools we use in the store.

We hoped that the shoplifter would be more hesitant to try and leave with the stolen merchandise. What I think we actually did was scare the shoplifter into confusion about what to do next.

The shoplifter had already concealed the merchandise in his bag, and thought he was already in trouble. What he didn’t realize what that if he left the product in the store and exited without any further incident, he could have gone away without any further consequences.

Because so many shoplifters are not fully aware that if they discard the merchandise they are trying to steal, they can leave the store without being apprehended by store employees. They figure that they are already so far in trouble the best bet is to go ahead and risk leaving with the merchandise unpaid for.

This is a perfect example of why anti shoplifting methods need to deter the shoplifter before they start, instead of when they are knee deep in the situation.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

 

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Don’t Brag About It- Retail Theft Prevention

December 18, 2014 by Leave a Comment
Customers want to have an innate sense of safety as they walk through your store. They should not be worried that their purse will be stolen if they walk away from a shopping cart for a minute, or that they might be assaulted in a parking lot after dark. To feel that safety, customers expect a certain level of retail theft prevention and security measures to be in place.
What a customer does not want to see is the glaringly obvious reality of your security features. If you have signs, and alarms and bars and gates and locked boxes everywhere, it could actually have the exact opposite effect. Your store can feel like it so locked down, that customers worry about what kind of problems, and criminals, are you trying to prevent? If you have that much security, do you have a frequent criminal problem going on in your store?
Retail theft prevention is a visual deterrent, but it should not overstep the boundaries of customer perception. Using EAS towers and tags to stop shoplifting is a common and expected retail tactic. Showing off your security to the point where it seems like you are bragging about it will do more than dissuade shoplifters to come into your store- it will also dissuade your paying customers.
Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.
For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

Customers want to have an innate sense of safety as they walk through your store. They should not be worried that their purse will be stolen if they walk away from a shopping cart for a minute, or that they might be assaulted in a parking lot after dark. To feel that safety, customers expect a certain level of retail theft prevention and security measures to be in place.

What a customer does not want to see is the glaringly obvious reality of your security features. If you have signs, and alarms and bars and gates and locked boxes everywhere, it could actually have the exact opposite effect. Your store can feel like it so locked down, that customers worry about what kind of problems, and criminals, are you trying to prevent? If you have that much security, do you have a frequent criminal problem going on in your store?

Retail theft prevention is a visual deterrent, but it should not overstep the boundaries of customer perception. Using EAS towers and tags to stop shoplifting is a common and expected retail tactic. Showing off your security to the point where it seems like you are bragging about it will do more than dissuade shoplifters to come into your store- it will also dissuade your paying customers.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

 

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Living In The Digital Age- Checkpoint Security System

December 11, 2014 by Leave a Comment
When we are living full throttle in the digital age, there is no reason why our retail theft prevention needs to be left in the dark ages. When we look to data analysis and reportable metrics, the Checkpoint security system is the way to go. In order to better understand our EAS system, we need to look to the digital functionality that gives us the information we need, when we need it.
Retail theft prevention in the form of EAS tags, labels and tower systems are only as effective as the accuracy of how we use and employ those devices. We need to start by ensuring our tagging is 100% without fail. Then we can better analyze the reports that come from the digital alarm keypad, popular with the newer Checkpoint security system models.
Designed like the face of an ATM machine, employees can record what kind of alarm the EAS towers are recording. The options include false alarm, tag in area, recovery, test, etc. By training your employees to accurately record what caused the EAS alarm to register, you can develop an action plan to eliminate false alarms through better employee training, and stop shoplifting by making an actual incident more noticeable.
Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.
For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

When we are living full throttle in the digital age, there is no reason why our retail theft prevention needs to be left in the dark ages. When we look to data analysis and reportable metrics, the Checkpoint security system is the way to go. In order to better understand our EAS system, we need to look to the digital functionality that gives us the information we need, when we need it.

Retail theft prevention in the form of EAS tags, labels and tower systems are only as effective as the accuracy of how we use and employ those devices. We need to start by ensuring our tagging is 100% without fail. Then we can better analyze the reports that come from the digital alarm keypad, popular with the newer Checkpoint security system models.

Designed like the face of an ATM machine, employees can record what kind of alarm the EAS towers are recording. The options include false alarm, tag in area, recovery, test, etc. By training your employees to accurately record what caused the EAS alarm to register, you can develop an action plan to eliminate false alarms through better employee training, and stop shoplifting by making an actual incident more noticeable.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

 

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Self Auditing- Stop Shoplifting

December 4, 2014 by Leave a Comment
Performing a self-audit is a quick way to help stop shoplifting of your high theft merchandise. Using Checkpoint Tags for retail theft prevention is only a part of the equation for success. If those Checkpoint Tags are not consistently used on every article of merchandise, you create an opening for shoplifters to take advantage of your store.
This doesn’t mean that you need to have retail theft prevention like Checkpoint Tags on every single piece of inventory within your store. It means that whatever items you decide need tags are actually being tagged. If you have a specific style or brand of jeans, for example, which is high theft, then each of those pairs requires a tag. It does not mean every pair, of every style and brand of jeans need to be tagged.
A self-audit means taking either a sampling of those tagged items (for large quantities) or all of the items and checking for accuracy. If you conduct a sample of ten items and only five have tags, you are at 50% accuracy. 50% is not going to keep shoplifters at bay. Based on this audit you know where you need to focus your efforts to make sure you are at 100% accuracy.
Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.
For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

Performing a self-audit is a quick way to help stop shoplifting of your high theft merchandise. Using Checkpoint Tags for retail theft prevention is only a part of the equation for success. If those Checkpoint Tags are not consistently used on every article of merchandise, you create an opening for shoplifters to take advantage of your store.

This doesn’t mean that you need to have retail theft prevention like Checkpoint Tags on every single piece of inventory within your store. It means that whatever items you decide need tags are actually being tagged. If you have a specific style or brand of jeans, for example, which is high theft, then each of those pairs requires a tag. It does not mean every pair, of every style and brand of jeans need to be tagged.

A self-audit means taking either a sampling of those tagged items (for large quantities) or all of the items and checking for accuracy. If you conduct a sample of ten items and only five have tags, you are at 50% accuracy. 50% is not going to keep shoplifters at bay. Based on this audit you know where you need to focus your efforts to make sure you are at 100% accuracy.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

 

Filed Under: antishoplifting Tagged With: , , , , , , ,
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