Sweetheart deals aren’t just for Valentine’s Day

In the world of employee theft investigations, a sweetheart deal does not refer to any sort of Valentine’s Day sales event. It is talking about employee theft where an employee gives away product or unauthorized discounts at the point of sale.

Sweetheart deals are also referred to as pass offs. There are common scenarios we watch for when we are reviewing/-conducting surveillance for an employee theft investigation.

A straight pass off is when a cashier gives away merchandise to a friend or relative. There is no sale generated.

A variation is when an employee pretends to ring up the transaction. They may scan the items and then later void them out. They might also print out a receipt that shows an estimate of the product, but no sale is actually conducted.

Sometimes the employee theft will only involve partial payment for the contents of their friend’s shopping cart. They might ring up a few low dollar items, but slide the expensive ones. I had an employee theft investigation where the cashier would “forget” to ring up the large items on the bottom of her boyfriend’s cart.

While this list is not exclusive, these are typical employee theft scenarios that occur regardless of retail niche or product sold. Sometimes there might be a creative twist to the employee theft, but the overall concepts are the same.

For as long as there have been employee theft investigations, there have been sweetheart deals uncovered.

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