There are many ways retailers incur internal theft (also known as employee theft). One way that employee theft can occur is by discounting products without authorization. In order to find out if employees are stealing by abusing discounts you will need to conduct an employee theft investigation.
It is important to conduct a routine employee theft investigation in order to follow up suspicious activity or just to make sure you have a finger on the pulse of your business. There are several ways that I have caught employees stealing via using discounts. One way is by a cashier changing the price of items as he/she rings them in order to give friends, family members and often other employees and extra discount. These discounts are generally significant and are between 50-90% off.
Another way that I have discovered internal theft by using discounts is when they mark their own product down. To do this the employee will use the scan gun or pricing gun (depending on how your company does markdowns) and make a new lower price label and put it on merchandise he/she wants. They can then take this product to the registers and most cashiers won’t question the low price. They will just assume it is a clearance item and ring the product at the significantly lower price. A really sneaky associate will do the markdown and then give the items to a friend or family member to take through the register. This is much harder to catch because the person doing the markdown is separated from the person making the purchase.
Whether you find that your employees are marking down product at the register or by printing labels this dishonest activity needs to be addressed. There is a real ethical concern by associates who will manipulate your systems to pay less than expected. There is also a loss to the company as the employee is now paying significantly less for their product.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia
Speak Your Mind
You must be logged in to post a comment.