When you are conducting an employee theft investigation, you want to figure out every avenue that the employee is taking to benefit from your store’s assets.
Even if you think that your employee theft investigation has unearthed exactly what the employee is doing, you might want to continue to pursue every other possible angle the employee could be taking.
It is not uncommon in an employee theft situation that more than one method of theft is uncovered. In one particular case, we had two employees working together.
One would ring up the other, and upon further review, not all of the merchandise taken had been sold. Instead of five items being sold, only one or two would be and the rest of the items would walk out the door.
We later discovered that the extra items were then refunded for store credit. In essence, we were getting the hit by the theft of the item, and then the refund of the item.
Had we stopped our employee theft investigation at the pass offs at the register, we would have missed the refunds. We also would have missed that there was a third employee conducting the refunds, because they knew the product was stolen.
Once we started observing these employees, we found out that all three of them were actually stealing product and passing off inventory to the others. Without a thorough investigation, we would never have realized just how far the losses were going.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia
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