Run the reports

Unlike the immediacy of watching your high shrink merchandise walking out with a shoplifter, employee theft investigations take time. You might be able to see them take some product, or conduct a fraudulent refund on live surveillance, but that is only the beginning.

The true exposure or scope of employee theft investigations is generally revealed through detailed exception based and statistical reporting. I have had many conversations regarding the importance, or the usefulness of such reports.

On one hand, reports should be the road map that leads you from point to point in an employee theft investigation. It might lead you to additional refunds or pass offs of merchandise. The reports may also show you if other employees or outside parties are involved in the employee theft.

The flip side is that if you truly have a pulse on your store and your inventory, there should not be any surprises when you run your reports. If the employee theft targeted a specific item, there should not be any surprise that this item is on a high shrink list.

Statistical reports like excessive refunds, or inventory losses should reiterate the findings of your employee theft investigation. They should tell you that there are certain areas of concern and employee theft is the likely culprit. Sudden spikes in the losses from certain product groups are good examples.

While it very well could turn into an example of which came first the chicken or the egg, reports will ultimately enhance and solidify any employee theft investigation.

For more information on employee theft , employee theft investigation or internal contact us or call 1.770.426.0547 – Atlanta Georgia

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