Refund Fraud – Stop Shoplifting

In one of the stores that I worked in, we had a huge issue with people coming into our store and Checkpoint systems would always go off when they walked into the store, not out of it. Had the items been previously purchased, the tags would have been deactivated when the items were sold.

I always found it challenging when training on anti shoplifting to discuss the events of our refund desk. While it is frustrating to see that these refunds of stolen merchandise come into the store, it is not where the loss was occurring.

The losses actually come when the merchandise is stolen. In order to prevent this sort of refund fraud, you have to be able to find a way to stop shoplifting.  It doesn’t matter how many times you turn away a refund, all you are doing is missing an opportunity to get an ID and potentially start a case.

The return might be prevented, but you are still out your merchandise. It will walk out the door for a second time and you will have no way to track who had it or where it is going.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547