Proper Documentation – Internal Theft

While it does happen, it is very rare that someone who does not work in your store causes issues with cash shortage. If you have a cash shortage problem, then you probably have an internal theft problem.

One of the first things that should be done is to maintain a daily cash over and short log. It is the first at a glance look at what is going on with your cash. You have to have a handle on when and where you are missing your cash, as well as tracking any overages.

To be accurate, you need to create a chart that lists the sales date and the dollar amount (short or over). You might decide to only track discrepancies over a certain dollar amount – say plus or minus five dollars.

Next mark an X by the employees who had access to that register on that day. They could be cashiers, or managers that might have a key to the drawer, or someone who reconciles the drawer either at opening or closing.

Now that you have your chart made, you need to document all of your cash discrepancies. Over time you should start to see a pattern emerge. If the same cashier is working on every day there is a discrepancy, or maybe there is a pattern (cash shortages on Fridays when there isn’t a paycheck) you probably have an issue with employee theft.

In order to find out if you have a theft issue or a simple training issue, you will need to conduct an employee theft investigation.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia

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