I’ve found that one of the best ways to prevent internal theft is by educating loss prevention consultants on proper cash handling procedures. Let’s face it, we’re experts on the many different ways to prevent shoplifting, and many of us can conduct a simple employee theft investigation flawlessly. However, quite a few loss prevention consultants are not well versed on simple cash handling procedures that can make it easier to spot when something isn’t going the way it is supposed to.
Early on in my career I had many an employee theft investigation that took far longer than it should have because when I witnessed something suspicious in the cash office I had to contact another manager (and hope that they weren’t involved in the scheme as well) and ask for their input because I had never worked a cash register or worked in a cash office before and wasn’t sure what to look for. There are steps one must follow in order to prevent shoplifting. In the same way there are steps that must be followed to prevent internal theft.
Before you can begin an employee theft investigation you must understand the normal operating procedures and be able to identify when something isn’t being done properly. Next, you have to be able to tell whether the mishap is a simple mistake, someone cutting corners, or an employee attempting to steal from the company. I’m a firm believer that the best way to know and understand a process is by actually doing it. So I would advise any and all business owners to put your loss prevention consultants through a short training course on register operations and cash handling procedures. The benefits will go a long way towards reducing internal theft in your organization.
For more information contact us at Internal Theft or call 1.770.419.0547 – Marietta, Kennesaw, Cobb County, Atlanta Georgia
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