Once upon a time, I worked for a high-end retailer. It was a very different atmosphere as the entire staff was basically scared to death of their clientele. They were so afraid that they would offend a client and the client would never shop with them again. To a certain extent, I understood. A large majority of the sales associates were commission based and a loss of client could mean a serious cut in their paycheck each month.
What I struggled with was convincing the employees, and sometimes the management, that clothing security was a necessity that if done correctly would not impede their mission of world-class service.
We half-heartedly put security tags on clothes. Fitting room doors were routinely left unlocked because it was easier than having tan associate be available to unlock them. It really was no surprise that we routinely found price tags stuffed into corners of the fitting rooms.
I talked till I was blue in the face about the importance of clothing security. I would walk the store locking doors and putting security tags on clothes.
It wasn’t until one night when a gang of about five guys walked into the store grabbed every designer purse they could carry and ran out the door. They all came crying to me as if I had a magical way to bring all of their product back. I unfortunately had to tell them that they would be without those sales to their customers.
Because they didn’t listen to my initial advice, they had to turn away customers because they were out of merchandise. It was a hard lesson for everyone to learn.
The positive side was that I now had the full attention of the store, and together we created one of the best clothing security programs the store had ever seen.
Visit the Loss Prevention Store to purchase a clothing alarm or clothing security tags and an Electronic Article Surveillance or EAS system.
For more information on Checkpoint tags, clothing security, clothing alarm, or clothing security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.770.426.0547
