The economy’s downturn has had an effect on the American consumer and retailers across the nation. In an industry where every dollar counts, loss prevention is paramount to every retailer and can be the difference between profitability and losses in the company. Having an understanding and a program in place to educate your employees about loss prevention practices can save your company thousand of dollar every year.
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U.S. Security Associates Shuts Down Shoplifters with its Loss Prevention Program
In 2013, U.S. Security Associates (USA) Loss Prevention Associates made over 25,000 successful apprehensions and effectively assisted in reducing shrink for retail customers nationwide. Every day, details reported by USA’s Retail Loss Prevention Associates help lead to the identification and arrest of individual shoplifters and ones associated with Organized Retail Crime (ORC) rings.
USA’s Retail Loss Prevention (LP) Services are developed to meet the shoplifting and theft prevention needs of the retail community and reduce shrink for clients. Among its suite of services, the LP Division provides uniformed retail security officers, store greeters and specially trained Loss Prevention Associates. In contrast to traditional, uniformed security officers, USA’s LP Associates work in plain clothes and covertly observe the behavior and actions of visitors to collect sufficient evidence to warrant intervention. LP Associates preserve the inviting atmosphere maintained by retail customer service personnel while performing a security service that is critical to the continued viability and improved expense control of retail businesses.
The Importance of Face to Face Loss Prevention
Technology has afforded us the opportunity to be in two places at once. Using remote connectivity, a person can be in one location conducting business, while “connected” to another watching video or conducting a video conference. Even though technology provides us this convenience to conduct business remotely, face to face loss prevention still provides greater benefits as it comes to a solid loss prevention program.
The Benefits of face-face loss prevention
Relationship Building: The success of any loss prevention program depends on the ability to get buy-in from store associates. That buy-in starts with building a positive relationship between loss prevention and associates of all levels. Working remotely doesn’t bring the personal touch that is necessary in building relationships. In-store presence provides more opportunities to get to know them and understand their needs so they may help your program be successful.
Why Do I Need a Loss Prevention Program for my Business?
The goal of loss prevention is to reduce the costs associated with running a business including workers’ compensation claims, equipment and contractual losses, employee and customer mistreatment, or other problems. Any loss prevention program can be tailored to reduce loss in the way affecting the company. Therefore, it’s important to take steps to start a loss prevention program in your organization.
A well-managed loss prevention program can help to reduce the frequency and severity of workers’ compensation claims. In 2010 alone, the most recent U.S. Bureau of Labor Statistics report estimated that there were some 4,690 fatalities caused by workplace injuries. This costs businesses millions of dollars in workers’ compensation claims, increased premiums, and loss of personnel.
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