Let’s Take A Look Inside That Bag

My most recent case of employee theft came about as a policy violation. I had a floating manager go lend a hand in one of my stores a few weeks ago. The Store’s manager, I guess, had forgotten that she was going to be there. As soon as she walked in the door, the SM suddenly realized that she had forgot to have someone ring up a pack of gum that she had clearly chewed most of.

While that didn’t seem like a huge red flag at the time, after my SM had left for the day, my visiting manger noticed that an employee was snacking up at the front registers. When asked, the employee said that they always do this and then whenever the SM has a chance, she comes by and rings them up.

By now, my visiting manger was starting to suspect that the door for employee theft was wide open. They called me to let me know that some things were not adding up.

The last clue came later on that night when they started taking the trash out. The store employees were putting everything into black, opaque trash bags instead of clear ones. Upon asking why they were being used, the employees said that it was what the SM used, so they did too.

It was clear that an employee theft investigation needed to begin. We were right too. The SM and a few other employees were all stealing. While we never did figure out how much was actually taken out of the store in those trash bags, we do know that it won’t happen again.

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