While working in soft lines retail, I heard at length the promotion of the “company culture”. Even though these words turned into empty buzzwords, overused at every meeting and every conference call, the fact remains that there is truth and success that comes from creating a culture within a company or store.
The culture of clothing security is extremely volatile. I see stores that either nail it, or completely disregard it. As such, anti theft devices are either used to their fullest potential, or they sit, forgotten in an empty corner of a stockroom.
When you create a top down culture, the owners and managers lead the teams with the expectation of commitment to success. A winning culture is one where they entire store reacts to operational breakdowns and works together to fix their shortcomings.
You shouldn’t leave new clothes or shipments sitting unaccounted for in a stockroom, so why would we not have the same expectations of our EAS systems and devices?
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