I already here the questions. Are you really concerned about coupon fraud? My answer. YOU BET!! Employee theft, also called internal theft, comes in many different forms. With today’s economy more and more people are looking for coupons in order to save money. This can be a big bonus for stores; especially if you work in a business that uses a lot of coupons as you can grow incremental sales this way. On the downside it is just one more way to incur employee theft.
Internal theft of coupons can do a few negative things. One, it cuts into profits by causing a cash loss. Most manufacturers will reimburse the stores for coupons redeemed. If a customer redeems a coupon and then the employee takes it and uses it for their purchase, or a friends purchase, then you will only get reimbursed once. The other time the coupon was used it just came out of your pocket. The second issue with this type of internal theft is vendor relations. Some companies, like grocery, conduct too many coupon transactions for each one to be individually counted by the manufacturers. What they generally do is spot audit individual days and just assume the numbers are right. If you have a lot of coupon fraud then the manufacturers may be reimbursing you for coupons you don’t actually have and when they find that on the spot audits it puts mud on your face as a company and calls your ethics into question.
The only way to prevent this is to routinely conduct an employee theft investigation looking for coupons fraud. The first place to start is by looking at cashiers that are well above everyone else on coupon transactions. The second is look at employee purchases with coupons. Both of these could lead you to a founded case of coupon fraud.
I know an employee theft investigation is time consuming, but they don’t make a coupon to “save” you from internal theft.
For more information on employee theft , employee theft investigation or internal contact us or call 1.770.426.0547 – Atlanta Georgia
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