When I was first starting out in the loss prevention/ asset protection field I was fascinated by employee theft investigations. More specifically, the investigative process fascinated me.
I would hear all of these stories about cases of employee theft and I would wonder, “How do they get the employee theft investigation started in the first place?”
Now, I know that a lot of investigators and agents would like you to believe that all they had to do was peer into a magic 8 ball to get all of the answers, but after working in the industry for many years, I know better.
One of the best ways to start an employee theft investigation is through employee tips. Even though nobody wants to be the store “rat”, there are still many honest people who want to stand up against a wrongdoing.
The best way to get tips is to be reliable, considerate and above reproach at all times. You have to have the trust and respect of your store before they will trust you with information.
Sometimes you can rely on theft good ol’ instinct to point you in the direction of employee theft. Remember, if for some reason you think something stinks, chances are it probably is rotten.
Lastly, it never hurts to trip over a case of employee theft by being in the right place at the right time. I did that once. Literally. I was walking around a corner and I tripped over an employee who happened to be walking a contractor out the door with product he never paid for. Nasty bit of a shock for both of us, I might say!
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