One of my most successful moments in my career came from the Loss Prevention Workshops that I did with all of the store’s new hires. There were three main topics that I routinely presented on: employee theft, credit card fraud, and shoplifting.
This isn’t a story about how Loss Prevention Seminars stop shoplifting. This is a little different.
There was an employee who was very clear that the only reason she was working there was to get the employee discount. Policy and procedure were nothing to her, no matter how many conversations were had. She spent more time shopping on the clock than she did working.
One day, she burst into my office with a huge smile on her face. She had in her hand a form that I had implemented to help curb credit card fraud with phone orders. She proudly waved the form at me and exclaimed, “This is credit card fraud, and I know it!! All the signs are there and I remembered you said this in our new hire class. It happened just like you said it would!!!”
Wow. The woman that no one could reach and no one expected anything from, remembered what I had said. That was a pretty good feeling realizing that she had taken away something from that meeting.
More importantly, she did something she never thought in her life that she would do and she was proud because of it. I was proud of her for it too.
Without my passion and that Loss Prevention Training, she never would have stopped that fraudulent phone order. She never would have had that moment to be better than what she or anyone else ever believed she could be. I have to say that I am proud that my training somehow took hold in her mind and all those months later, it came back to her so she could do something positive.
For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia.
Visit the Loss Prevention Systems’ website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.
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