There are many times that it is necessary to perform an employee theft investigation in your business. The sad reality is that employees steal … a lot!! In fact, most studies agree that internal theft (also called employee theft) accounts for 50-70% of retail shrink. One of the hardest parts of the job is investigating employees because we all want to trust our employees. It is very hard to accept that one or more are going behind your back and stealing, but it is the reality. In order to catch internal theft an employee theft investigation must be done when money and merchandise start missing.
There are several things to do during an employee theft investigation. The first is to review reports. Many losses can be solved by tracking cash over and shorts, reviewing refund and void trends as well as researching ordering and inventory change histories. When these don’t work then we turn to cameras. Cameras are a great tool at catching employee theft. Whether it is by using standard cameras on the sales floor or covert cameras in offices, these tools can often times conclusively show you who your thief is. Unfortunately, there are times when none of these work. I have on several occasions found myself at wits end having a strong suspicion of an employee, but not having actual proof. Here is where an Integrity Shop can be a benefit.
In order test a suspected employee’s integrity you can create a circumstance for an employee to do the “right thing” and thus prove one way or the other what type of integrity they have. You may put some extra money in the till or drop a gift card by the register and then watch cameras to see what that employee does with the extra money or gift card. What they should do is turn it in since it does not belong to them. If they take the money or card then they have proven they cannot be trusted and that gives you leverage when talking to them about the other shortages showing up in their work station.
For more information on employee theft investigation, employee theft or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia
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