As a Corporate Fraud Investigator doing an internal theft interview it is important to stay open minded and not get tunnel vision in looking for an admission. Let’s face it, by the time you’ve concluded your employee theft investigation your subject has probably been performing his/ her particular brand of shenanigans for quite some time and it’s possible that you’ve missed a few things. So now that you’ve succeeded in getting them to confess to you about their wrong-doing it’s time to expand the admission.
Many internal theft cases start small and build to a point where they become noticeable enough to catch the eye of a corporate fraud investigator, or some other loss prevention professional. In truth, depending on how long the crook has been committing the crime, he/ she may not even remember how they got started. It’s your job, as part of your employee theft investigation to jog their memory and get the whole story. Use phrases like, “It’s important that what you tell me is consistent with what I already know”. Don’t let them know you’re fishing for information. Make them think you’re just reviewing the facts you already know as a formality.
Remember, at this point they’ve already confessed to a crime of some sort and mentally they’re slowly accepting their fate; however you don’t want to pounce on them. This will do nothing more than make them clam up again and in some cases it has been known to cause them to retract their initial confession. Your goal in the process of an employee theft investigation is to find the truth, not to pulverize the subject. An internal theft case is often like an onion, the more layers you, the corporate fraud investigator, pull back the more you’ll find.
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