Don’t let the “What Ifs” Slow You Down

Any time I have ever worked on an employee theft investigation, there is always a series of “What Ifs” to go through. What if we had better controls in place? What if we hadn’t trusted them with the keys? What if we had noticed / paid attention to their personal problems? The list can go on and on.

It would be easy to let all those little what ifs slow you down. I know my store managers have a harder time with them because they take cases of employee theft personally. I tend to look at it as an unfortunate reality of the retail industry.

It is hard to get other managers and owners to become aware that statistically 2% of employees are stealing at any given point in time. Most managers, and especially small business owners have a hard time believing that an employee could be stealing from them.

If you have put your heart and soul and often your personal finances on the line as a small business owner, you tend to imagine that all of your employees (that you personally hired) are doing the same.

When I am called in for cases that revolve around high inventory costs, one of the last things an owner expects to hear is that I need to start an employee theft investigation.

When they see the end results, they are in shock and start to second-guess themselves with what ifs. While there are ways to prevent employee theft, sometimes you just have to realize that they would have found a way to steal, and it is time to move on.

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