There are many ways to incur employee theft (also known as internal theft). With the economy in the condition it is in, many of our employees are coming up short on funds. In order to make ends meet, or to keep a certain standard of living in difficult times, many are turning to theft. Employee theft is something that plagues every business and can negatively impact the business in several ways. Something that I have seen more of recently is credit fraud.
Internal theft by credit fraud hurts the company in several ways and it requires a quality employee theft investigation in order to solve the problem. Employees can commit credit fraud in several ways. The first is that the employee keeps receipts or writes down the credit card number before giving the card back to the customer. (A key tool in your employee theft investigation is to look for slips of paper around the register with numbers written on them). They will then use that card number to manually enter it for purchases by friends and family members. They may also take that card number and make on-line purchases. Another very popular option is to re-program another credit card with the newly acquired card number and then go shopping at the customer’s expense.
This has several effects. One, if the card was used fraudulently at your store then you will likely be charged back once the cardholder reports fraud to their credit card company. This causes a loss to your company. The second impact is customer relations. By having your customer’s money taken by an employee they are much less likely to continue to shop at your store and you can bet they will tell their friends. With social media being as popular as it is negative word about your company can spread very rapidly and have a major impact on your business.
For more information on, employee theft investigation, employee theft or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia
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