For those who have spent any time in business you know that you have employee theft. In retail we often refer to this as internal theft since the theft is happening inside the company. For retail, employee theft is linked to between 45-55% of most companies overall shrink. In order to combat the internal theft we have to conduct an employee theft investigation.
There are numerous ways to conduct an employee theft investigation and numerous tools that can be used. One major tool is the use of CCTV. Something I tell all of my staff is that there is a major difference between what you know and what you can prove. We have all been in situations where we “knew” what a particular employee was doing or we “knew” that a particular employee was up to no good. The problem comes when we have to “prove” wrong doing in order to get a termination, avoid paying unemployment and in some cases make a successful prosecution.
One of the best ways to have proof is by using CCTV. Checkpoint makes a quality CCTV system that can be as advanced or basic as your individual needs are. I recommend that all stores have several cameras in key areas. You will want to have coverage of all registers, cash office and doors. Manager’s offices, receiving and floor cameras are a bonus, but you don’t have to have those. You will find that most employee theft happens at the registers so those are the most important. I have found that the majority of internal theft occurs with cash or with cashiers under-ringing product or just giving it away for free. Having cameras in these key locations will go a long way to helping your employee theft investigation end with enough proof to win your case. While these cases can be done without video, it certainly makes things harder.
For more information on employee theft , employee theft investigation or internal contact us or call 1.770.426.0547 – Atlanta Georgia
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