WHEN TO USE CHECKPOINT TAGS

 

WHEN TO USE CHECKPOINT TAGS
Show of hands, who sells clothes? Come on, raise your hand. Don’t be shy. It’s just you in your office right now. That’s not even the most embarrassing question I’m going to ask. How many of you don’t use clothing security tags? Is there any particular reason you aren’t? Is it since you’re making so much money that you like to throw a little charity to the shoplifters? Perhaps you feel like you can stand to lose a little money every once in a while? No? Then why on Earth haven’t you given Checkpoint tags a chance?
 
It’s probably too expensive, right?
Wrong! Checkpoint tags are used throughout the retail industry and are known for their low cost and high efficiency. I’m not a salesman and I’m not writing this to sell you an item, but let me tell you how I use them and you can make up your own mind whether or not you should be using some clothing security tags. 
Full disclosure, I work for an LP department in a national big box retailer. So I’ve
Seen what works in the field and what doesn’t. With any new technology or “solution” the ivory tower sends out, I’m usually the first to hit back with a list of reasons why it just won’t work at store level. So naturally, when we decided to carry a new line of jeans a few years back, the first concern I voiced was the placement of the checkpoint tags. Our buyers, our wonderful yet oblivious buyers, didn’t want any “clothing security tags” to be 
Placed on the product, as they felt that it would “diminish” the brand. No, sir, the only thing that will diminish is sales. 
So, the line hits the stores, we merchandise them in their own little area and what do you know? A popular brand of jeans made famous by its celebrity endorser is popular… with the thieves. Some of my stores (I have 20) were losing a dozen or more pairs of week. Word quickly spread throughout the criminal underbelly that we stocked these jeans and didn’t have them secured in any way, shape or form. Talk about good publicity, right? An entire quarter goes by and we’ve lost nearly 17% of total sales to shrink. Our margin was only 10%, so, only after losing money did the company take the LP department’s original advice. 
Sound familiar? How many times have you struggled with a certain line of clothing, or a particular product that, no matter what you tried and how much customer service you gave to that area, you still lost money? Frustrating, right? Frustrating to watch your profits dry up. Frustrating to see the loses from theft every, single day and you’re thinking to yourself that there just isn’t anything you can do. Well, stop thinking like a buyer and think like an LP manager. Get yourself an EAS system and use the heck out of those Checkpoint tags. What are you waiting on, a celebrity endorsement?
For more information about Checkpoint Tags contact us or call 1.770.426.0547.

Show of hands, who sells clothes? Come on, raise your hand. Don’t be shy. It’s just you in your office right now. That’s not even the most embarrassing question I’m going to ask. How many of you don’t use clothing security tags? Is there any particular reason you aren’t? Is it since you’re making so much money that you like to throw a little charity to the shoplifters? Perhaps you feel like you can stand to lose a little money every once in a while? No? Then why on Earth haven’t you given Checkpoint tags a chance?  

 

It’s probably too expensive, right?Wrong! Checkpoint tags are used throughout the retail industry and are known for their low cost and high efficiency. I’m not a salesman and I’m not writing this to sell you an item, but let me tell you how I use them and you can make up your own mind whether or not you should be using some clothing security tags. 

 

Full disclosure, I work for an LP department in a national big box retailer. So I’veSeen what works in the field and what doesn’t. With any new technology or “solution” the ivory tower sends out, I’m usually the first to hit back with a list of reasons why it just won’t work at store level. So naturally, when we decided to carry a new line of jeans a few years back, the first concern I voiced was the placement of the checkpoint tags. Our buyers, our wonderful yet oblivious buyers, didn’t want any “clothing security tags” to be Placed on the product, as they felt that it would “diminish” the brand. No, sir, the only thing that will diminish is sales. 

So, the line hits the stores, we merchandise them in their own little area and what do you know? A popular brand of jeans made famous by its celebrity endorser is popular… with the thieves. Some of my stores (I have 20) were losing a dozen or more pairs of week. Word quickly spread throughout the criminal underbelly that we stocked these jeans and didn’t have them secured in any way, shape or form. Talk about good publicity, right? An entire quarter goes by and we’ve lost nearly 17% of total sales to shrink. Our margin was only 10%, so, only after losing money did the company take the LP department’s original advice. 

 

 Sound familiar? How many times have you struggled with a certain line of clothing, or a particular product that, no matter what you tried and how much customer service you gave to that area, you still lost money? Frustrating, right? Frustrating to watch your profits dry up. Frustrating to see the loses from theft every, single day and you’re thinking to yourself that there just isn’t anything you can do. Well, stop thinking like a buyer and think like an LP manager. Get yourself an EAS system and use the heck out of those Checkpoint tags. What are you waiting on, a celebrity endorsement?

For more information about Checkpoint Tags, contact us or call 1.770.426.0547.

 

 

Alpha Security Devices Prevent Most Shoplifting But Be Careful Of Thieves Who Are Not Deterred By Them

 

Alpha Spider Wrap-4                                                                                                                      WC blog 285
Alpha Security-4
Prevent Shoplifting-4
Retail Anti-Theft Devices-5
Alpha Security Devices Prevent Most Shoplifting But Be Careful Of Thieves Who Are Not Deterred By Them
     My daughter recently told me about trying to prevent shoplifting during an incident at the store she works at. She was at the customer service counter located near the front door. She noticed a man wearing a ball cap with the tag hanging down and several items in his hand. She told me she sees customers wearing their hats a lot but usually they take them off when they get to the register and pay for it along with the other merchandise they may have. This customer was making no attempt to walk towards the register and as he got closer to the front door my daughter said she saw he was carrying a piece of merchandise with an Alpha Spider Wrap on it. The suspect got closer to the door, the retail anti-theft devices activated the electronic article surveillance (EAS) alarm and my daughter went to the door to conduct a receipt check and called to the suspect but he ignored her and ran to his car. My daughter called the Manager On Duty to report the theft but told me she was mad the shoplifter had stolen from them and wanted to chase after him (though she did not and followed company policy). 
     If you are a retail business owner and do not use retail anti-theft devices from Alpha Security products like the Alpha Spider Wrap, you are probably experiencing more theft than you know. Alpha Spider Wrap is a protective device that has a radio frequency (rf) tag built into it that causes an EAS antenna radio frequency receiver to sound an alarm when it is carried too close to the antenna. Alpha 3 Alarm retail anti-theft devices also have a built in alarm that sounds IF someone gets out the door with protected merchandise. Spider wraps have four strand of wire connected to a main housing unit. The wires are wrapped around a boxed piece of merchandise and then tightened with a ratchet like handle. When properly applied, the wraps cannot be removed without an Alpha Security detachment key, normally kept secured at the cash register. By the way, Spider Wrap is also tamper proof and will self- alarm if a shoplifter attempts to cut one of the wires. 
      You are probably thinking that in my daughter’s situation protective devices didn’t prevent shoplifting so why use them? First, it has been proven that retail anti-theft devices DO deter thieves and prevent shoplifting. If you look at the 2014-2015 Global Retail Theft Barometer report, you can see in the Regional Report for North America (pgs. 50-60) that for most retailers that reduced their spending on Loss Prevention their merchandise shrinkage increased from the prior year. Second, by using the Alpha Security devices an alarm did activate and my daughter was able to attempt to approach the customer and she did see what he looked like, and customers who were nearby reported what type of vehicle the suspect got away in. This is someone who will be recognized if he returns. If your store isn’t protecting merchandise you have no way to know when something is stolen let alone who may be taking it. You also have no deterrence to keep shoplifters from trying to steal from you. As someone who has been involved in Retail Loss Prevention for nearly 20 years, I have first-hand experience in watching would-be criminals try to remove Alpha Security devices and then stop out of frustration. I have also seen them drop merchandise when EAS antenna alarms sounded and I have recovered merchandise during a receipt check due to alarm activations. 
     I also want to touch on the topic of employee safety and dealing with shoplifters. I mentioned that my daughter said she was mad that someone would steal and she wished she could have chased after the suspect. Drawing from my years of Loss Prevention experience, I reminded her that she did the right thing by staying in the store and I am sharing this advice with you. Too often shoplifters who disregard alarms and run out the door are armed, on some type of illegal drugs or have criminal records that would put them in jail if they are caught. I have seen shoplifters speed out of a parking lot nearly hitting other cars and pedestrians in an effort to escape. I have been injured and had LP co-workers injured trying to apprehend shoplifters. Responding to an alarm caused by a retail anti-theft device is appropriate but chasing someone who has shoplifted is dangerous. Report suspected thefts to your local police department. Merchandise can be replaced, people can’t be. In the meantime do what you can to prevent shoplifting by using Alpha Spider Wrap and watch your shortage results shrink.
Need information on Alpha Security? Give us a call at 1.770.426.0547 now.

My daughter recently told me about trying to prevent shoplifting during an incident at the store she works at. She was at the customer service counter located near the front door. She noticed a man wearing a ball cap with the tag hanging down and several items in his hand. She told me she sees customers wearing their hats a lot but usually they take them off when they get to the register and pay for it along with the other merchandise they may have. This customer was making no attempt to walk towards the register and as he got closer to the front door my daughter said she saw he was carrying a piece of merchandise with an Alpha Spider Wrap on it. The suspect got closer to the door, the retail anti-theft devices activated the electronic article surveillance (EAS) alarm and my daughter went to the door to conduct a receipt check and called to the suspect but he ignored her and ran to his car. My daughter called the Manager On Duty to report the theft but told me she was mad the shoplifter had stolen from them and wanted to chase after him (though she did not and followed company policy). 

If you are a retail business owner and do not use retail anti-theft devices from Alpha Security products like the Alpha Spider Wrap, you are probably experiencing more theft than you know. Alpha Spider Wrap is a protective device that causes an EAS antenna to sound an alarm when it is carried too close. Alpha 3 Alarm retail anti-theft devices also have a built in alarm that sounds IF someone gets out the door with protected merchandise. Spider wraps have four strand of wire connected to a main housing unit. The wires are wrapped around a boxed piece of merchandise and then tightened with a ratchet like handle. When properly applied, the wraps cannot be removed without an Alpha Security detachment key, normally kept secured at the cash register. By the way, Spider Wrap is also tamper proof and will self- alarm if a shoplifter attempts to cut one of the wires. 

You are probably thinking that in my daughter’s situation protective devices didn’t prevent shoplifting so why use them? First, it has been proven that retail anti-theft devices DO deter thieves and prevent shoplifting. If you look at the 2014-2015 Global Retail Theft Barometer report, you can see in the Regional Report for North America (pgs. 50-60) that for most retailers that reduced their spending on Loss Prevention their merchandise shrinkage increased from the prior year. Second, by using the Alpha Security devices an alarm did activate and my daughter was able to attempt to approach the customer and she did see what he looked like, and customers who were nearby reported what type of vehicle the suspect got away in. This is someone who will be recognized if he returns. If your store isn’t protecting merchandise you have no way to know when something is stolen let alone who may be taking it. You also have no deterrence to keep shoplifters from trying to steal from you. As someone who has been involved in Retail Loss Prevention for nearly 20 years, I have first-hand experience in watching would-be criminals try to remove Alpha Security devices and then stop out of frustration. I have also seen them drop merchandise when EAS antenna alarms sounded and I have recovered merchandise during a receipt check due to alarm activations. 

I also want to touch on the topic of employee safety and dealing with shoplifters. I mentioned that my daughter said she was mad that someone would steal and she wished she could have chased after the suspect. Drawing from my years of Loss Prevention experience, I reminded her that she did the right thing by staying in the store and I am sharing this advice with you. Too often shoplifters who disregard alarms and run out the door are armed, on some type of illegal drugs or have criminal records that would put them in jail if they are caught. I have seen shoplifters speed out of a parking lot nearly hitting other cars and pedestrians in an effort to escape. I have been injured and had LP co-workers injured trying to apprehend shoplifters. Responding to an alarm caused by a retail anti-theft device is appropriate. Chasing someone who has shoplifted is dangerous. Report suspected thefts to your local police department. Merchandise can be replaced, people can’t be. In the meantime do what you can to prevent shoplifting by using Alpha Spider Wrap and watch your shortage results shrink.

 

Need information on Alpha Security? Give us a call at 1.770.426.0547 now.

 

 

Not All Clothing Security Tags Are Equal, But They Are Necessary. Get Informed!

 

AA Blog 39
Clothing security tags:  5
Security tags on clothes:  3
Clothing security:  3
Not All Clothing Security Tags Are Equal, But They Are Necessary.  Get Informed!
It is truly amazing what you can find on the internet.  It seems like you can find a how-to-video on anything you want to learn to do or fix on the internet.  My husband and I are not very handy when it comes to fixing things or diagnosing problems, but I will tell you I have found some good information by doing a web search.  We have managed to fix our television, our washer, our garbage disposal and various other things.  I have learned how to do small home projects, make crafts, sewing Halloween costumes and even new dinner recipes.  Anything you want to know is literally at your fingertips.  Although, having technology and information readily available isn’t always a positive thing. I have learned that you can find out how to do a lot of bad things on the internet as well.  Being in loss prevention and law enforcement, I tend to look for things on the internet that can assist people with circumventing the law, or personal stories on how to get around security or other loss prevention protections.  I think it is important to understand how people are managing to get around certain protections so you can better protect your interests.  For example, when I search clothing theft several how-to-videos come up that show you how to remove hard tags from clothing, to help people steal property from retailers.  I think with anything, there are always going to be people out there that will go to great lengths to try and get something for nothing, which is why clothing security is so important.  I wonder what these people could truly do if they put their minds to something productive.  Reviewing this type of information and tutorials has helped me realize how important it is to equip my stores with quality clothing security tags, to prevent these types of breaches in our security program.  
If you are in the clothing industry, you know how important it is to have security tags on clothes.  Clothing has become a lucrative market, due to increases in clothing production and transportation costs, making clothing security a priority.  Designer clothes are a high pilferage item, which makes it imperative to protect these items from theft.  Quality clothing security tags provide a deterrent to shoplifters and should be used on your high valued items.  These tags are equipped with EAS technology, which sounds an alarm when someone attempts to remove the tag in the store, alerting associates to the attempted theft.  This prevents someone from removing the items with a magnet or other device without detection.  The EAS system also prevents the shoplifter from removing the clothing from the store.  Clothing security tags are deactivated by the cashier at the time of sale, thus preventing breaches in security, and can be re-used multiple times.  This allows for a secure, cost-efficient means to protect your property, without detracting from the shopping experience.  When you use quality security tags on clothes, you can sleep well knowing you will not be a victim of theft.
Clothing security is a top priority in my stores, due to high theft rates.  I have learned through experience and failures that you get what you pay for.  That’s why I always choose quality clothing security tags that offer electronic article surveillance, so I can ensure that my property is properly protected, and that a simple how-to-video does not offer a means to circumvent my security efforts.  If you are not protecting yourself, by placing security tags on clothes in your store, you are setting yourself up for failure.  Be sure to choose a quality tag to ensure you are getting a product that will truly protect your interests, decrease overhead, and increase profits.       
Clothing security tags are important and we can help you with it.  Call 1.770.426.0547 and let’s talk.

It is truly amazing what you can find on the internet. It seems like you can find a how-to-video on anything you want to learn to do or fix on the internet. My husband and I are not very handy when it comes to fixing things or diagnosing problems, but I will tell you I have found some good information by doing a web search. We have managed to fix our television, our washer, our garbage disposal and various other things. I have learned how to do small home projects, make crafts, sewing Halloween costumes and even new dinner recipes. Anything you want to know is literally at your fingertips. Although, having technology and information readily available isn’t always a positive thing. I have learned that you can find out how to do a lot of bad things on the internet as well. Being in loss prevention and law enforcement, I tend to look for things on the internet that can assist people with circumventing the law, or personal stories on how to get around security or other loss prevention protections. I think it is important to understand how people are managing to get around certain protections so you can better protect your interests. For example, when I search clothing theft several how-to-videos come up that show you how to remove hard tags from clothing, to help people steal property from retailers. I think with anything, there are always going to be people out there that will go to great lengths to try and get something for nothing, which is why clothing security is so important. I wonder what these people could truly do if they put their minds to something productive. Reviewing this type of information and tutorials has helped me realize how important it is to equip my stores with quality clothing security tags, to prevent these types of breaches in our security program.  

 

If you are in the clothing industry, you know how important it is to have security tags on clothes. Clothing has become a lucrative market, due to increases in clothing production and transportation costs, making clothing security a priority. Designer clothes are a high pilferage item, which makes it imperative to protect these items from theft. Quality clothing security tags provide a deterrent to shoplifters and should be used on your high valued items. These tags are equipped with EAS technology, which sounds an alarm when someone attempts to remove the tag in the store, alerting associates to the attempted theft. This prevents someone from removing the items with a magnet or other device without detection. The EAS system also prevents the shoplifter from removing the clothing from the store. Clothing security tags are deactivated by the cashier at the time of sale, thus preventing breaches in security, and can be re-used multiple times. This allows for a secure, cost-efficient means to protect your property, without detracting from the shopping experience. When you use quality security tags on clothes, you can sleep well knowing you will not be a victim of theft.

Clothing security is a top priority in my stores, due to high theft rates. I have learned through experience and failures that you get what you pay for. That’s why I always choose quality clothing security tags that offer electronic article surveillance, so I can ensure that my property is properly protected, and that a simple how-to-video does not offer a means to circumvent my security efforts. If you are not protecting yourself, by placing security tags on clothes in your store, you are setting yourself up for failure. Be sure to choose a quality tag to ensure you are getting a product that will truly protect your interests, decrease overhead, and increase profits.       

 

Clothing security tags are important and we can help you with it. Call 1.770.426.0547 and let’s talk.

 

A Loss Prevention Professional’s Perspective On The Benefits Of Alpha Security Products

Alpha Security-5                                                                                                                           WC Blog 254
Alpha Cable Lock-4
Prevent Shoplifting-3
Retail Anti –Theft Devices-5
A Loss Prevention Professional’s Perspective On The Benefits Of Alpha Security Products
    I have found over the years with my Loss Prevention Experiences I have developed a knack for irritating my family when we go shopping.  While they may look at merchandise, I look at merchandise protection.  I don’t mean to irritate them, but my wife may be looking at comforters and I am looking at how easy it would be to stuff it with merchandise.  My boys may be looking at video games and I do too, then I look at what the store is doing to prevent shoplifting of them.  I even listen to my daughter tell me about her day at her retail job and suspected shoplifters they had in the store and I ask about the retail anti-theft devices they use. I look for missed opportunities stores have to reduce their shrinkage if they would only invest in Alpha Security products. 
     Alpha Security specializes in Retail Anti-Theft Devices that can and do prevent shoplifting.  I mentioned that I look at comforter protection rather than the comforter when I am shopping with my wife.  I am looking for strategies that keep the comforter from being used to hide merchandise in between the folds and can also prevent shoplifting of the comforter itself. One of my favorite retail anti-theft devices that can do this is the Alpha Cable Lock.  The Alpha Cable Lock comes in several sizes making it extremely versatile for use on different products.  Long cables can be strung through coat sleeves or around bicycle wheels and frames, while mini cables can be used for securing the zippers of comforter cases together.  Alpha Security also suggests using an Alpha Cable Lock on purses, shoes and detergent bottles.  Not only are the Locks made from aircraft grade cable, they are designed with electronic article surveillance (EAS) capability.  This means that if merchandise protected with an Alpha Cable Lock is carried to a doorway with an EAS antenna, the antenna alarm will activate and warn employees of an attempted theft.   A thorough receipt check can result in recovered merchandise.  Added to these protections is the fact that these retail anti-theft devices are tamper proof and will sound an alarm if someone were to attempt to cut the cable.
     Why am I so convinced that Alpha Security products work?  Because I have first-hand experience using them and see how effective they are in deterring and preventing shoplifting.  I have watched shoplifters try to remove a retail anti-theft device from an item and get frustrated enough to put the merchandise down and go on to something else.  I have also heard the sound of an alarm from an Alpha product when someone cut a cable.  While the device was damaged, the merchandise was abandoned on the salesfloor because the alarm noise was so loud.  I have recovered merchandise from receipt checks when an unpaid item started to be taken out the doors of the store and the antennas sounded.  Believe it or not, these are not always from attempted thefts, but merchandise a customer forgot on the bottom of a shopping cart.  Even inadvertently Alpha Security can stop shortage from taking place.  
Get more information on Alpha Security.  Contact us or call 1.770.426.0547 today.            

I have found over the years with my Loss Prevention Experiences I have developed a knack for irritating my family when we go shopping. While they may look at merchandise, I look at merchandise protection. I don’t mean to irritate them, but my wife may be looking at comforters and I am looking at how easy it would be to stuff it with merchandise. My boys may be looking at video games and I do too, then I look at what the store is doing to prevent shoplifting of them. I even listen to my daughter tell me about her day at her retail job and suspected shoplifters they had in the store and I ask about the retail anti-theft devices they use. I look for missed opportunities stores have to reduce their shrinkage if they would only invest in Alpha Security products. 
     

Alpha Security specializes in Retail Anti-Theft Devices that can and do prevent shoplifting. I mentioned that I look at comforter protection rather than the comforter when I am shopping with my wife. I am looking for strategies that keep the comforter from being used to hide merchandise in between the folds and can also prevent shoplifting of the comforter itself. One of my favorite retail anti-theft devices that can do this is the Alpha Cable Lock. The Alpha Cable Lock comes in several sizes making it extremely versatile for use on different products. Long cables can be strung through coat sleeves or around bicycle wheels and frames, while mini cables can be used for securing the zippers of comforter cases together. Alpha Security also suggests using an Alpha Cable Lock on purses, shoes and detergent bottles. Not only are the Locks made from aircraft grade cable, they are designed with electronic article surveillance (EAS) capability. This means that if merchandise protected with an Alpha Cable Lock is carried to a doorway with an EAS antenna, the antenna alarm will activate and warn employees of an attempted theft.  A thorough receipt check can result in recovered merchandise. Added to these protections is the fact that these retail anti-theft devices are tamper proof and will sound an alarm if someone were to attempt to cut the cable.
     

Why am I so convinced that Alpha Security products work? Because I have first-hand experience using them and see how effective they are in deterring and preventing shoplifting. I have watched shoplifters try to remove a retail anti-theft device from an item and get frustrated enough to put the merchandise down and go on to something else. I have also heard the sound of an alarm from an Alpha product when someone cut a cable. While the device was damaged, the merchandise was abandoned on the salesfloor because the alarm noise was so loud. I have recovered merchandise from receipt checks when an unpaid item started to be taken out the doors of the store and the antennas sounded. Believe it or not, these are not always from attempted thefts, but merchandise a customer forgot on the bottom of a shopping cart. Even inadvertently Alpha Security can stop shortage from taking place.  

Get more information on Alpha Security. Contact us or call 1.770.426.0547 today.            

 

Improving Customer Service By Using Checkpoint Tags

 

Clothing security tags-3                                                                                                                         wc blog 244
Clothing Security-3
Checkpoint tags-4
Improving Customer Service By Using Checkpoint Tags
     Providing exceptional customer service seems like it should start at the front doors when a customer enters a store.  That’s when it seems like it should start but I would argue that exceptional customer service should start before the customer enters your building.  Customer service should begin by filling your store with the clothing a customer wants and keeping adequate quantities of that merchandise on hand.  If a store can’t meet the needs of the clientele the clients will stop shopping there.  Sometimes that lack of goods is due to a poor replenishment system and failing to fill the floor.  What operations are in place to monitor on hand quantities?  Do you have the sizes in clothing that customers are seeking to purchase?  You may have a lack of certain sizes or styles because you have been ordering the most popular sizes patrons want.  If that is the case you are doing a nice job of being in tune with your customers.  On the other hand, what if you are running out of popular sizes because that is what shoplifters want?  Thieves steal what everyone else is buying.  Sometimes that theft is for personal use and the criminal wants to wear the trendiest items.  Occasionally shoplifters steal to resell merchandise and they are going steal those items that other people will want. This means the stolen items will be the popular sizes and popular styles.  If you are not using clothing security tags on merchandise you are not providing the exceptional customer service that will distinguish your business from all others.  You will be out of the garments your valued customers want to purchase.
     So what can a store owner do to improve clothing security?  The most effective step is to start using Checkpoint tags on softlines products.  When used with electronic article surveillance antennas (EAS), Checkpoint tags are an effective deterrent to shoplifting.  These clothing security devices are two-pieces, one side with a pin that is pushed through an item and clipped snuggly in place by the second piece.  Once the pieces are connected it is extremely challenging for a shoplifter to pull it off.  Should a shoplifter decide to attempt to steal the clothing, the garment is usually damaged and much of the appeal is lost.  The EAS antenna is built to sense EAS tags when they are carried close to the doors.  Once the sensor detects a tag EAS alarms within the tower are activated.  Alarms begin to sound and lights flash as a thief is caught off guard, frequently dropping merchandise and scurrying off to find a more vulnerable shop. If the alarm does not cause the shoplifter to drop the merchandise a thorough bag check by a trained employee can usually result in recovered goods.
     Back to my point.  How does using Checkpoint tags or other clothing security tags begin the process of creating an atmosphere of great customer service?  Again I point to in-stock clothing.
If thieves are stealing the most popular items, they are limiting the choices you can provide to your regular or most loyal customers.  I’ll give you an example.  I like a particular brand of blue jeans.  Unfortunately I am kind of short and that can make it a bit of a challenge for me to find the specific size I am looking for.  It may be that if a store is out of this product it is a sign that sales are just that good.  But what if the merchandise is stolen?  If it is stolen, the store loses not only profit from the merchandise, but cost as well.  Another loss for them may be my future business if they are failing to keep merchandise that I, the consumer, am wanting.  Why waste another trip when I can find the item elsewhere?  Clothing security is not difficult but in order to create a shopping experience where the customer service is a top priority for you, it must be taken seriously.
     Start focusing your service on your customers before they even hit the door.  Use Checkpoint tags to make sure you have the clothing your customers are wanting to buy.  Attaching clothing security tags to product will make your customers happy with your instocks and improve your profit line.
Clothing security is important and we can help you with it.  Call 1.770.426.0547 and let’s talk.
        
     
      

Providing exceptional customer service seems like it should start at the front doors when a customer enters a store. That’s when it seems like it should start but I would argue that exceptional customer service should start before the customer enters your building. Customer service should begin by filling your store with the clothing a customer wants and keeping adequate quantities of that merchandise on hand. If a store can’t meet the needs of the clientele the clients will stop shopping there. Sometimes that lack of goods is due to a poor replenishment system and failing to fill the floor. What operations are in place to monitor on hand quantities? Do you have the sizes in clothing that customers are seeking to purchase? You may have a lack of certain sizes or styles because you have been ordering the most popular sizes patrons want. If that is the case you are doing a nice job of being in tune with your customers. On the other hand, what if you are running out of popular sizes because that is what shoplifters want? Thieves steal what everyone else is buying. Sometimes that theft is for personal use and the criminal wants to wear the trendiest items. Occasionally shoplifters steal to resell merchandise and they are going steal those items that other people will want. This means the stolen items will be the popular sizes and popular styles. If you are not using clothing security tags on merchandise you are not providing the exceptional customer service that will distinguish your business from all others.  You will be out of the garments your valued customers want to purchase.

So what can a store owner do to improve clothing security? The most effective step is to start using Checkpoint tags on softlines products. When used with electronic article surveillance antennas (EAS), Checkpoint tags are an effective deterrent to shoplifting. These clothing security devices are two-pieces, one side with a pin that is pushed through an item and clipped snuggly in place by the second piece. Once the pieces are connected it is extremely challenging for a shoplifter to pull it off.  Should a shoplifter decide to attempt to steal the clothing, the garment is usually damaged and much of the appeal is lost. The EAS antenna is built to sense EAS tags when they are carried close to the doors. Once the sensor detects a tag EAS alarms within the tower are activated. Alarms begin to sound and lights flash as a thief is caught off guard, frequently dropping merchandise and scurrying off to find a more vulnerable shop. If the alarm does not cause the shoplifter to drop the merchandise a thorough bag check by a trained employee can usually result in recovered goods.

Back to my point. How does using Checkpoint tags or other clothing security tags begin the process of creating an atmosphere of great customer service? Again I point to in-stock clothing. If thieves are stealing the most popular items, they are limiting the choices you can provide to your regular or most loyal customers. I’ll give you an example. I like a particular brand of blue jeans. Unfortunately I am kind of short and that can make it a bit of a challenge for me to find the specific size I am looking for. It may be that if a store is out of this product it is a sign that sales are just that good. But what if the merchandise is stolen? If it is stolen, the store loses not only profit from the merchandise, but cost as well. Another loss for them may be my future business if they are failing to keep merchandise that I, the consumer, am wanting. Why waste another trip when I can find the item elsewhere? Clothing security is not difficult but in order to create a shopping experience where the customer service is a top priority for you, it must be taken seriously.

Start focusing your service on your customers before they even hit the door. Use Checkpoint tags to make sure you have the clothing your customers are wanting to buy. Attaching clothing security tags to product will make your customers happy with your instocks and improve your profit line.

 

Clothing security is important and we can help you with it. Call 1.770.426.0547 and let’s talk.

 

           

 

 

Alpha Cable Locks Are The Key To Securing Store Keys

 

Alpha Cable Lock-4                                                                                                                WC Blog 260
Alpha Security-3
Alpha 2 Alarm-3
Alpha 3 Alarm-3
Retail Anti- Theft Devices-3
Alpha Cable Locks Are The Key To Securing Store Keys
     Retail anti-theft devices are traditionally considered for use on merchandise and rightfully so, but a recent incident involving the loss of keys at the store where my daughter works brought to mind another use of Alpha Cable Locks.  As a Loss Prevention Manager for many years, I had to deal with a number of situations very similar to the one at my daughter’s location.  Manager’s losing store keys, employees losing keys to showcases for specialty areas like electronics or jewelry and even front end supervisors losing keys for registers were not unheard of events.  Sometimes the situation involved an employee forgetting they took keys home with them and they would have to return to the store and turn them in.  Alpha Security products do stop shoplifting but sometimes we limit ourselves and fail to look at other protections they can provide.
     Before I continue I want to tell my readers a little more about Alpha Cable Locks.  These are strong, steel cables connected by a durable, plastic housing that contains electronic article surveillance technology.  This means that they send out a radio frequency signal that can be picked up by an electronic article surveillance antenna, causing the antenna to activate its’ alarm when a tag is carried into the detection range.  The antenna alarm is both very loud and very bright as flashing LED lights warn a breach is taking place.  Cable locks can be cinched closed so they are adjustable when applied to products.  These retail anti-theft devices come in an Alpha 2 alarm and Alpha 3alarm style giving owners choices in the types of locks he/she is buying.  What is the difference in the Alpha 2 Alarm and Alpha 3 alarm Alpha Security products?  The 2 alarm Alpha Cable Lock has a tamper alarm that activates if someone attempts to cut a wire and it activates the EAS antennas as described previously.  The Alpha 3 Alarm devices contain tamper protection, EAS antenna protection AND they have a self -alarm that sounds from the anti-theft device if it gets carried past the antenna and out the door. There is a lot of protection built into one product!
     Returning to the issue of lost keys, store owners and managers may get upset if a set of keys is lost.  I have seen people get reprimanded for losing sets of keys but that does nothing to fix the problem created by the loss.  It is possible a set of keys gets lost and if found by a criminal outside a store, they would have no idea what the keys go to anyways so no harm is done.  Supposing someone finds a set of keys and CAN identify their use, what happens then?  For example, I know that there were people who got their hands on detachment keys for anti-theft devices and used them in our store.  There were also traveling groups that had stolen cash register keys and traveled up and down the east coast stealing cash from stores that had the same registers.   I worked in a store that was hit by one of these groups and we lost a couple of hundred dollars in the process.  I can’t recall the number of times I had to call someone from our store that had gone home with a set of department keys and I asked them to return them. Alpha Security retail anti-theft devices like the Alpha Cable Lock could have been attached to key chains and would have activated an alarm if anyone had walked out of the store with a set of keys.
     While losing merchandise to theft is frustrating, losing a set of keys puts a lot more at risk than just one or two items.   Losing keys puts entire sections of a store at risk, sometimes it is a front end of registers and wrap stands, it may be display cases of locked up jewelry or electronics or even stock rooms and employee office areas.  Whatever the situation, stores can prevent keys sets from being lost or stolen by using Alpha 2 Alarm and Alpha 3 Alarm cable locks to keep keys where they belong…in the store.
 Need information on Alpha Cable Locks?  Give us a call at 1.770.426.0547 now.    

Retail anti-theft devices are traditionally considered for use on merchandise and rightfully so, but a recent incident involving the loss of keys at the store where my daughter works brought to mind another use of Alpha Cable Locks. As a Loss Prevention Manager for many years, I had to deal with a number of situations very similar to the one at my daughter’s location. Manager’s losing store keys, employees losing keys to showcases for specialty areas like electronics or jewelry and even front end supervisors losing keys for registers were not unheard of events. Sometimes the situation involved an employee forgetting they took keys home with them and they would have to return to the store and turn them in. Alpha Security products do stop shoplifting but sometimes we limit ourselves and fail to look at other protections they can provide.

Before I continue I want to tell my readers a little more about Alpha Cable Locks. These are strong, steel cables connected by a durable, plastic housing that contains electronic article surveillance technology. This means that they send out a radio frequency signal that can be picked up by an electronic article surveillance antenna, causing the antenna to activate its’ alarm when a tag is carried into the detection range. The antenna alarm is both very loud and very bright as flashing LED lights warn a breach is taking place. Cable locks can be cinched closed so they are adjustable when applied to products. These retail anti-theft devices come in an Alpha 2 alarm and Alpha 3alarm style giving owners choices in the types of locks he/she is buying.  What is the difference in the Alpha 2 Alarm and Alpha 3 alarm Alpha Security products? The 2 alarm Alpha Cable Lock has a tamper alarm that activates if someone attempts to cut a wire and it activates the EAS antennas as described previously. The Alpha 3 Alarm devices contain tamper protection, EAS antenna protection AND they have a self -alarm that sounds from the anti-theft device if it gets carried past the antenna and out the door. There is a lot of protection built into one product!

Returning to the issue of lost keys, store owners and managers may get upset if a set of keys is lost. I have seen people get reprimanded for losing sets of keys but that does nothing to fix the problem created by the loss. It is possible a set of keys gets lost and if found by a criminal outside a store, they would have no idea what the keys go to anyways so no harm is done. Supposing someone finds a set of keys and CAN identify their use, what happens then? For example, I know that there were people who got their hands on detachment keys for anti-theft devices and used them in our store. There were also traveling groups that had stolen cash register keys and traveled up and down the east coast stealing cash from stores that had the same registers. I worked in a store that was hit by one of these groups and we lost a couple of hundred dollars in the process. I can’t recall the number of times I had to call someone from our store that had gone home with a set of department keys and I asked them to return them. Alpha Security retail anti-theft devices like the Alpha Cable Lock could have been attached to key chains and would have activated an alarm if anyone had walked out of the store with a set of keys.

While losing merchandise to theft is frustrating, losing a set of keys puts a lot more at risk than just one or two items. Losing keys puts entire sections of a store at risk, sometimes it is a front end of registers and wrap stands, it may be display cases of locked up jewelry or electronics or even stock rooms and employee office areas. Whatever the situation, stores can prevent keys sets from being lost or stolen by using Alpha 2 Alarm and Alpha 3 Alarm cable locks to keep keys where they belong…in the store.

Need information on Alpha Cable Locks? Give us a call at 1.770.426.0547 now.    

 

 

Security Is A Fundamental Part Of Any Company; The Alpha 3 Alarm Can Provide The Protection You Need

I have worked in law enforcement for over 15 years and have responded to shoplifting calls on a regular basis. Unfortunately some are more difficult to resolve due to the lack of evidence, mostly due to the lack of security and witnesses. I have noticed throughout my career that store policies fluctuate substantially when it comes to how employees are allowed to respond to shoplifting events. Some stores don’t allow employees to make accusations, even if they see the violation, or to pursue someone who has stolen items from the store. Some of these stores don’t have security or loss prevention personnel and rely on management level employees to handle these types of situations. This can pose a problem when the managers are not working or are not available. This becomes very frustrating for hard working employees who feel as though their hard work and dedication is irrelevant. I had an incident I responded to in which the employee was very frustrated with the lack of security and protocol at her store. I got called to a shoplifter at the mall. When I arrived I was contacted by a shopper who stated she had watched two females exit the store with several items of clothing. She said the two females were running with non-bagged items, which seemed suspicious, yet no one was chasing them. She got the vehicle description and license plate number and provided that to me. After my investigation I learned that the two ladies had been shopping in one of the stores and were trying on multiple items.  A store associate was assisting with size changes when the ladies bolted from the store taking several items with them. The employee indicated that it was against their policy to pursue shoplifters, even if they witnessed the act. The only reason the shoplifters were brought to justice was because of a concerned citizen who acted on instinct. This store had no security in place, no loss prevention and a policy that prevented employee response to these types of incidents, which left them completely vulnerable to theft.  These women had shoplifted from this store on multiple occasions because they knew they could get away with it. Security may not seem important or cost-efficient but I can tell you it is worth the investment. The best way to protect your property and prevent shoplifting is by using Alpha 3 Alarm technology.

 

Various types of security products can be equipped with an Alpha 3 Alarm to support all of your merchandising needs. This technology alerts store personnel in the event of a theft by emitting an audible alarm upon exit. The Alpha 3 Alarm will also sound if someone attempts to remove the device from the merchandise in the store or damages it in some way.  There are various types and sizes of hard tags available to secure your property and prevent shoplifting. They are re-useable and won’t damage the item or garment. They work great as a visual deterrent for those who have the intent to steal from your store. This can provide an alert to the managers or loss prevention personnel, on sight, so they can take action to stop the shoplifter. 

I know many people think that having a loss prevention program is burdensome and expensive. Therefore, having a no pursuit, no contact, no action policy seems easier, but you are not only hurting your bottom line and encouraging shoplifting in your store, but you are also hurting your employees and your customers. Higher shoplifting rates result in higher consumer costs and lower wages, causing dissatisfaction; resulting in employee and consumer loss. The Alpha 3 Alarm is a cost-efficient way to prevent shoplifting, improve profit and customer satisfaction, while maintaining a pleasant shopping experience. 

 

Alpha 3 Alarms are important and we can help you with it. Call 1.770.426.0547 and let’s talk.

 

Clothing Security; Forward Thinking About Fashion

 

JM Blog 12 Clothing Security
Key words     KW – Clothing Security 5
                        KW-  Checkpoint tags         4
         
Clothing Security; Forward Thinking About Fashion
Clothing is the perfect item to sell. Its retail value is perception based, driven by fashion and trends and most importantly everyone needs clothes. Clothing at all levels drives business. Kids outgrow it, teens demand it and every occasion, season and possible reason keeps it moving through your registers. This is a double-edged sword. The same reason we want to sell clothes are the same reasons shoplifters want to steal it. Clothing Security is vital to a successful merchandising strategy, after all you can’t sell what you do not have. 
I’ve seen all manner and magnitude of clothing theft in my career in LP. $2 underwear to $125 jeans, it all can disappear in the blink of an eye and with it your profits. Clothing security and devices like Checkpoint tags need to be included in your sales plans at every step, from merchandising to setting shelf capacity.   Poor planning here could drive your sales and profits into the ground. 
The investment in devices, like Checkpoint tags, is easily compensated for by just stopping a few shoplifting incidents. Likely though having your merchandise protected will do much more that stop a few incidents of theft. People need clothing, people want clothing and that created an environment where people will steal clothing.  
I keep several shoplifting videos on my laptop. I use them whenever I do shrink and LP training. Some are funny, others serious, but all of them provide real world examples of the potential loss retail faces every day. Losses can happen in the blink of an eye and ignoring Clothing security is a risk that no one should take. Let me share my thoughts on one of the videos with you. 
In an anchor store in my local mall the sale guide called for placing their recently received sports team jackets in high traffic, high visibility areas such as walkways, intersections and, in a stroke of pure awesome, right within sight of the doors leading out to the parking lot. This location wasn’t using a modern Clothing security system, No checkpoint tags, no MPS at all really. They weren’t unprotected though. 
I’m sure that whatever manager or merchandiser decided on how they were going to protect these coats meant well. They figured that if all the coats were connected by a long steel cable, securely locked together then no one could possibly conceal a dozen jackets at one time. It was a perfect defense. I’m sure many of you reading are groaning inside, knowing what happened next.
In walks the booster, his getaway driver sitting about 15 feet away with the engine running, and he sees the coats. It was his lucky day. Some kind soul had neatly packaged a dozen $300 coats together for him, complete with an easy to carry handle, only a few steps from the exit door. In under 30 seconds he entered, carried $3600 in merchandise out in one hand and was gone before any associate could even get to the door. Checkpoint tags, a different location and the most basic of alarmed MPS could have changed this scenario. 
This is just one situation, a single moment in one store, on one day, and it resulted in a significant loss. It was a series of decisions, many that ignored Clothing Security almost entirely, which allowed this to occur. We must be smarter and work to balance the needs of security and sales to find a solution that benefits everyone. Well everyone except the shoplifters.  
Need information on Clothing Security?  Give us a call at 1.770.426.0547 now

Clothing is the perfect item to sell. Its retail value is perception based, driven by fashion and trends and most importantly everyone needs clothes. Clothing at all levels drives business. Kids outgrow it, teens demand it and every occasion, season and possible reason keeps it moving through your registers. This is a double-edged sword. The same reason we want to sell clothes are the same reasons shoplifters want to steal it. Clothing Security is vital to a successful merchandising strategy, after all you can’t sell what you do not have. 

 

I’ve seen all manner and magnitude of clothing theft in my career in LP. $2 underwear to $125 jeans, it all can disappear in the blink of an eye and with it your profits. Clothing security and devices like Checkpoint tags need to be included in your sales plans at every step, from merchandising to setting shelf capacity. Poor planning here could drive your sales and profits into the ground. 

 

The investment in devices, like Checkpoint tags, is easily compensated for by just stopping a few shoplifting incidents. Likely though having your merchandise protected will do much more that stop a few incidents of theft. People need clothing, people want clothing and that created an environment where people will steal clothing.

 

I keep several shoplifting videos on my laptop. I use them whenever I do shrink and LP training. Some are funny, others serious, but all of them provide real world examples of the potential loss retail faces every day. Losses can happen in the blink of an eye and ignoring Clothing security is a risk that no one should take. Let me share my thoughts on one of the videos with you. 

 

In an anchor store in my local mall the sale guide called for placing their recently received sports team jackets in high traffic, high visibility areas such as walkways, intersections and, in a stroke of pure awesome, right within sight of the doors leading out to the parking lot. This location wasn’t using a modern Clothing security system, No checkpoint tags, no MPS at all really. They weren’t unprotected though. 

 

I’m sure that whatever manager or merchandiser decided on how they were going to protect these coats meant well. They figured that if all the coats were connected by a long steel cable, securely locked together then no one could possibly conceal a dozen jackets at one time. It was a perfect defense. I’m sure many of you reading are groaning inside, knowing what happened next.

 

In walks the booster, his getaway driver sitting about 15 feet away with the engine running, and he sees the coats. It was his lucky day. Some kind soul had neatly packaged a dozen $300 coats together for him, complete with an easy to carry handle, only a few steps from the exit door. In under 30 seconds he entered, carried $3600 in merchandise out in one hand and was gone before any associate could even get to the door. Checkpoint tags, a different location and the most basic of alarmed MPS could have changed this scenario. 

 

This is just one situation, a single moment in one store, on one day, and it resulted in a significant loss. It was a series of decisions, many that ignored Clothing Security almost entirely, which allowed this to occur. We must be smarter and work to balance the needs of security and sales to find a solution that benefits everyone. Well everyone except the shoplifters.  

 

Need information on Clothing Security?  Give us a call at 1.770.426.0547 now

 

 

How An Alpha Cable Lock Can Pull You Out Of The Ice Age And Into The 21st Century.

I was in one of the major retail stores the other day and was interested to see that the location had a contract security person at the exit. This is the only store in my area that I have ever seen a guard and it made me wonder why. Of course my law enforcement/loss prevention background peaked my curiosity, part of my DNA I suppose. I had to ask myself: Does the store have an unusually high level of theft, if so why? Are there procedural issues with the local authorities or slow response times? To my knowledge the store is not in a high crime area, comparatively speaking, so is it just a deterrent? If so is it a cost efficient means to prevent shoplifting?

 

I manage a loss prevention program for a large company and I manage all of the guard contracts for our locations. I do agree that guards are a good option in certain circumstance, don’t get me wrong, but is it a good use of resources in this instance? I am very well aware of the cost associated with full time guard services and it isn’t cheap. Based on the average rates for a security guard in my area it would cost approximately $11,000.00 a month to provide 24/7 security coverage for this store, not counting OT/Holiday Pay. Granted the sales at this particular store are probably substantial, but I also noticed these guards are not participating in any loss prevention activities. They are not watching shoppers or checking receipts and/or goods, there are no alarms at the door to notify the officer of a theft; so do they prevent shoplifting? Are they even utilized in the event that a shoplifter is detained by a retail or loss prevention employee? In my experience I would venture to say these guards are not having a significant impact on reducing theft, or providing any real deterrence. There are so many more cost efficient means to protect retailers and reduce theft.Using Security Guards, as a means to prevent shoplifting, is an antiquated attempt and should not be your first option.

 

If you are in retail I would highly recommend Alpha Cable Locks to secure your property. They are an effective and cost efficient method to protect your inventory and increase profit. I really like the device because it is durable, reliable and comes in various sizes to allow for use on different types of merchandise. The locks can be used at the retailers discretion based on the value, location, or the theft rate of the item. They are re-useable because they are attached to the merchandise at the store level, and removed at the time of sale. They are battery operated, which allows for a more efficient and dependable product. 

 

Alpha Cable Locks and many other Alpha Technology products are designed to secure and notify associates of theft, and reduce overhead, by supplementing existing loss prevention programs. So, as warm and fuzzy as that guard makes me feel when I enter the store (that is sarcasm by the way); their presence more than likely does nothing to prevent shoplifting.  As a police officer I have seen shoplifters go to great lengths to conceal property on their person, and I doubt the guard at the door will cause them to reconsider this type of behavior. So before you consider hiring security services, do your research, and become more informed on your options because each individual retailer is different. Don’t get stuck using archaic security practices when there are so many current and relevant options available to you. 

 

Get more information on Alpha Cable Locks, contact us or call 1.770.426.0547 today.     

 

 

Why is Clothing Security Important To You?

I don’t go to the mall very often and I wouldn’t call myself a fashion connoisseur by any stretch of the imagination. I tend to look for sales and shop at stores that offer clothing at a much more reasonable price, but often times I end up leaving empty handed. I realize that paying more for quality items that fit properly, is often times necessary, in order to satisfy my own personal preferences. Although, with that being said I tend to not shop often and only shop for things I feel I need, rather than things I want. I assume I am outside the norm in that respect since the clothing industry has skyrocketed to some of the highest levels we have seen in years. The amount of clothing sold in this country has increased substantially over the last decade. The clothing industry has increased sales by 400% over the last ten years, selling over 80 billion pieces each year. The prices continue to inflate with production and have reached an astronomical rate; with the top four fashion brands increasing sales by over 20 billion between 2013 and 2014. The increase in pricing and production in the clothing industry also increases theft rates, which results in a retailer’s need to better protect their products. In 2014, the retail industry reported a 44 billion dollar shrinkage, which would account for all missing inventory, including employee theft. As a retail owner/manager/employee it is our responsibility to protect our merchandise, in order to reduce shrinkage, and improve profits. The local store owner has a very small profit margin, which increases the need to incorporate clothing security, into their loss prevention program.  

 

Clothing is a high pilfered item in the retail market, which is why clothing security is necessary to protect your financial success. It is imperative that we use clothing security tags to protect our merchandise through deterrence and detection. Checkpoint tags can be attached to any clothing item, to include clothing accessories such as: shoes, purses and other items. There are various choices when it comes to clothing security tags, and each option should be carefully considered, to find the most cost efficient means to protect your inventory. Checkpoint tags are attached to the garments, or other merchandise at the store level, and can be equipped with EAS technology. This provides a visual deterrent and an audible notification if someone attempts to remove the tag or leave the store with the item. The clothing security tags are easily removed at the time of sale to allow for a smooth and uninhibited shopping experience.  Checkpoint tags are a reusable and cost efficient means of providing clothing security for any retailer. In this day and age we can’t be too careful when it comes to protecting our interests, which is why it is important to be aware of the security options available. 

 

Inflation on items, such as clothing, have resulted in a need for added security awareness and improved loss prevention programs, throughout the industry. The significant increases in clothing production rates, and increased pricing for designer clothing, will continue to affect clothing security needs.  That is why it is important to be well informed and to understand your security options. Clothing security tags provide a cost-efficient means to protect all of your clothing items. By protecting your merchandise you can deter theft, thus pushing thieves to other competitors. This will decrease shrinkage and allow for increased profits and future sustainability. Don’t take my word for it, research Checkpoint tags for yourself, and see how they can provide the added security you need. 

 

For more information about clothing security, contact us or call 1.770.214.0547.