Find the equipment to fit your needs

The other day I was walking through a certain retail sporting goods store when I came across a display of football jerseys.  I had to stop and consider the display, not because I liked the team, or the colors, or even the price offered, but because of how ridiculous the jerseys looked while being festooned with four retail anti-theft devices A PIECE. 

 You did not read that last sentence wrong.  Each piece of clothing had an Alpha 2 Alarm, an Alpha 3 Alarm, an Alpha Shark Tag, and an Alpha Fashion2 attached at various points of the garment.  Just by looking at them I could tell it would be near impossible for any customer to try on any of the jerseys without being bludgeoned into a coma by the amount of devices.

 I believe that if you have that many retail anti-theft devices on a piece of clothing you might have a few issues in your company.  First of all, you need to look at moving your store out of that neighborhood if the need to prevent shoplifting is THAT severe.  Secondly, your Loss Prevention or merchandising team has no idea how to properly attach devices to product.  Or, finally, you just have too many excess devices and no reasonable idea what to do with them.

 Here’s some advice; research each anti-theft device BEFORE ordering it.  That way you will know what can fit your company needs so your customers can try on the clothing and find out what fits them.

 Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

 For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

 

Alpha High Theft Solutions1 Alarm, 2 Alarm & 3 Alarm Devices for Clothing Security

We are frequently asked what the difference is between Alpha Security devices that have 1 Alarm, 2 Alarm and 3 Alarm features. In the Clothing Security world we can use those devices in conjunction with a Clothing Alarm and other clothing security tags. These devices are used for merchandise that we have a more serious theft problem with or that shoplifters have targeted that may not be able to utilize traditional security tags on clothes.

Alpha Security 1 Alarm – These types of Clothing Security tags or devices will only trigger the antennas at the doors. A regular hard tag or label will do this. However, Alpha also has Spider Wraps, Cable Loks and other items that will cause an alarm and can sometimes be more conducive to your packaging needs.

Alpha Security 2 Alarm – A 2 alarm device will do what a 1 alarm device does plus it will “self-alarm”. Self-alarm means that if a shoplifter tries to remove the device by either cutting the cables, prying the device off or damaging it, the device itself will go into alarm. These 2 alarm devices have a built in sounder that produces about 90 dB of sound. That will immediately draw attention to the shoplifter. Normal repeated use by customers and store personnel will not cause an alarm. These devices are very robust.

Alpha Security 3 Alarm – These devices do everything that a 1 and 2 alarm device do plus when the shoplifter tries to leave the property the 3 alarm devices built in sounder, again about 90 dB goes off. The shoplifter then has a choice they can run down the street or mall with this sounder going off, attracting attention to themselves or they can drop the merchandise. The sounder will last up to 10 minutes once the shoplifter passes through the antennas.

These Clothing Security tags are as durable as any Checkpoint Tags or Alpha Clothing Security device. They have excellent construction, solid plastic welds and high quality electronic components. Of course the added benefit is that they are reusable over and over saving you money and labor. Alpha High Theft Solutions are not intended to be for all merchandise. It is clearly more cost effective to use Checkpoint Tags for the bulk of your merchandise. But remember your Clothing Alarm is only as good as the security tags on clothes.

 Visit the Loss Prevention Store to purchase Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security tags to put Security tags on clothes and an Electronic Article Surveillance or EAS system. 

For more information on Checkpoint Tags, Clothing Security, Clothing Alarm, or Clothing Security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.770.426.0547

An Employee Background Check Could have prevented $41,000in theft!

Recently, I conducted an employee theft investigation into a very expensive loss where adequate background checks were not conducted. As I was interviewing the employee it hit me that had this company been conducting criminal background checks none of this would have ever occurred. The employee would have never had the opportunity to steal $41,000 because she would have never been hired. She had been caught twice before!

Background check experts at a reputable background check company know what to look for and how to obtain it. In many cases a background check company can locate records that are not easily obtainable. Many times when we conduct employee background checks, we look “between the lines” of what the candidate told our client. We will find not only criminal records that they lied about or omitted but we will also find serious facts that would curl the hair of any potential employer. Pre-employment screening has revealed that applicants have not just stolen from one but many previous employers. We have also found violent crimes including sexual assault and robbery just to name a few.

As a background check company we have also conducted background checks on people who have outright lied about their education. Pre-employment screening of this type has revealed candidate who not only did not finish a degree but never even attended the school. Besides criminal background checks and education, employers should look at credit histories, driving records, SSN validations and sex offender records just to name a few. Many employers believe that they have staff that can conduct employee background checks and be their own in-house background check experts. That would be like trying to be your own doctor. It takes special skills and abilities to make this process cost effective and complete. Do not risk YOUR business!

To purchase Pre-Employment Screening Services or for more information on background check experts, background checks, criminal background checks, employee background checks or pre-employment screening contact us at the background check company or call 1.770.426.0547

Retail security when Resources are Limited

I was recently brought into a new store as a loss prevention supervisor and have found my resources extremely lacking and my workload practically back breaking.  The store has little in the way of available retail anti-theft devices, no retail security cameras to truly speak of, and the staff is made up of people who are either employee theft suspects or completely clueless in the way of shrink reduction practices.

I know that I am not the first loss prevention professional to encounter such a daunting situation while being assigned a store.  In fact it is not the first time that I, myself, have been put into such a situation.  However there are those among our ranks, usually the newer members of the profession, who might retreat when faced with such obstacles.  For those in the latter camp I have two pieces of advice that might make things easier to tackle. 

The first is common sense.  No matter how bad things in your store might be, don’t try to tackle every problem at once.  Take your issues one at a time in a priority of worst-case to easy-peasy and you’ll save yourself a ton of headaches.

 Secondly, don’t let a lack of resources stop you.  Rather, get inventive with what you have at your disposal.  No cameras?  Enforce a 100% tagging policy.  Not enough staff?  Let your cashiers be your eyes and ears.  Improvisation is the key to solving problems.

 Visit RBC Security Solutions for retail Anti-Shoplifting or retail Anti- theft Devices that can help you with your Retail Security needs like Cheap Tags and Cheap Labels. Our Electronic Article Surveillance or EAS Labels and Tags are not cheap they are inexpensive and made in the U.S.

 For more information on how you can use retail Anti- theft Devices in conjunction with your Electronic Article Surveillance or EAS system to help you prevent retail theft in your business with products like Cheap Tags and Cheap Labels contact us.

 Click here for your Free Sample of these new Cheap Tags and Cheap Labels for your Retail Security and Anti-Shoplifting needs!

 

How to stop internal theft at a satellite property

This doesn’t necessarily apply to everyone company out there, but if your store or company possesses an employee run satellite property like a warehouse or shipping site you may want to give this a read.

Catching internal theft in your immediate vicinity is tough enough as it is.  If you give said employees a building all to themselves with nothing but product and time they will figure out a way to fleece you good.  Even if you implement standard methods of catching employee theft like installing cameras or making random inventory counts they will still find some way to get around it.

My store in particular has an off-site warehouse which is manned for eight hours out of the day by two members of the stock team.  It is a dull post and the warehouse is filled to the rafters with expensive product ranging from appliances to overstock clothing.  After a few reports of large quantities of items going missing my team conducted a full inventory of the property and found the stock levels were all wrong in comparison to what was in the system.  We tried reviewing the tapes from the warehouse cameras but came up with nothing.  Instead we used a more ‘old fashioned’ employee theft investigation to uncover the truth.

With an agreement from a nearby fast-food restaurant we established a rotation of stake-outs.  It is just as it sounds.  A member of my team, armed with a pad and a long zoom camera would sit in the parking lot across from the warehouse and watch it.

It took only two days of this to catch someone in the act.  It amounted to was a massive employee theft case that resulted in the prosecution of three employees because of their parts in the matter.  Sometimes it takes a more traditional approach to employee theft investigation to get results.

For more information on internal theft, employee theft investigation or employee theft contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

Don’t turn your studs into duds

Alpha Security has a new line of retail anti theft devices. They are called Jewelry Lok and are probably one of the best new resources out on the market to prevent shoplifting.

 Some of the problems faced with stud earrings are that they are small, so a shoplifter can easily conceal them. With traditional jewelry cards, it only takes a shoplifter a second to take the backs off and pocket a pair of stud earrings.

 Beyond shoplifting, I have seen customers (or children) take only one earring off a card, drop it and not be able to find it. This renders the earrings virtually unsaleable.

 The Jewel Lok is a quick three-step process to secure your stud earrings to the card preventing shoplifting, loss, and damages.

 First you take the backs off of the earrings and put them in a well thought out holder on the Jewelry Lok. Next you hold the earrings in place while sliding the lock over the posts of the studs. Step three- snap it in place, and voila! Your studs are secure.

 Removal is just as simple. Place the card over the detacher, lining it up with the “ears”. Pull straight up on the card, so you don’t bend the posts. The Jewel Lok stays in place. Next, reattach the earring backs and you are done!

 Visit the Loss Prevention Store for retail anti theft devices in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

 For more information on how you can use retail anti theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547

 

Are You Seeing Every Facet with your Clothing Security?

Having a clothing alarm in your store is obviously the best clothing security device you can employ. That being said the system is only as good as the people and policies that work and are enforced within those same four walls. Being a multi unit loss prevention manager allowed me to see how good or how bad a clothing alarm could work depending on the store staff. In the good stores the employees were trained from day one on the importance of clothing security, how to place security tags on clothes, how the clothing security tags functioned and how to properly react to a clothing alarm.

Knowledgeable store managers understood that having a Checkpoint system was a benefit that if worked with properly could reduce the store’s shrink. They also understood that the weakest employee would be their weakest link in shrink reduction. An inept employee could have negative effects on the clothing alarm system in a number of ways; for example, they could improperly place security tags on clothes causing damage to the product or offering little or no deterrence to the potential shoplifter, they could simply forget to apply the checkpoint tags and they could improperly react to a clothing alarm by overreacting or not reacting at all. The good store managers are always on top of training and auditing compliance of the consistency and proper application of the checkpoint tags.

One of my stores was constantly having issues with attempts and successful defeats of the clothing security tags. This is a huge red flag that there are much larger problems within the store. I immediately called my district sales counterpart to review and crunch some numbers. We sat down and reviewed inventory counts as well as daily, weekly and monthly sales trends and quickly realized that shrink was trending up and sales were trending down. I knew this would be the case but I wanted my sales partner to be there when I put the two trends together so that he could see how I came about that conclusion from a few defeated checkpoint tags. In an attempt to defeat security tags on clothes you bring a lot of attention to yourself as well as make a lot of noise. Having this many repeated offenses within one store told me that the staff was not employing good customer service and had become task oriented as opposed to paying attention to their surroundings and more importantly to the customer. I invited my sales partner to sit in the LP office and watch the performance of his staff. Within an hour we had concluded that indeed a mass training effort was needed, and as a side note he helped me and one of my store detectives apprehend a shoplifter who had cut a couple checkpoint tags off of some shirts and stuffed them down his pants.

My sales partner could not believe we had found poor sales numbers and poor customer service practices as a result of finding defeated clothing security tags. I explained to him that the checkpoint system is helpful on many levels and every piece if studied can give you insight as to the entire business not merely loss prevention. From that point on we shared a great partnership that opened many insights for both of us into either side of the business.

That type of partnership allows for deeper understanding of business decisions that on the surface you with which you may not agree. Clothing security is imperative and necessary but one must never forget to utilize every facet of the checkpoint system. I always tell my peers never doubt what a checkpoint system can do for your business.

Visit the Loss Prevention Store to purchase Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.

For more information on Checkpoint tags, clothing security, clothing alarm, or clothing security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.770.426.0547

Check your References!

So you have a candidate for a job sitting before you.  He is well dressed, his resume is glowing, and his work history is a perfect fit for your company’s needs.  As the interview progresses he says everything you could ever want to hear, answering each question flawlessly and without hesitation.

Usually when something is too good to be true it is.

An example would be at an automotive service center attached to one of my stores.  It is a part of the company that suffers from a high turnover rate for a variety of reasons too long to list here.  At this particular center, the employee attrition rate was so high that the center manager had given up on performing thorough background checks and went by what he saw in front of him.  He was trying to fill vacancies which were crippling his ability to keep the center viable.

One day an applicant sat down with him for an interview with a resume that said he was capable and experienced as a technician and the references listed all gave him amazing reviews.

Less than a week into this individual’s career at the center he was tasked with performing a belt replacement on a car; something he claimed to have experience with. The engine blew within seconds of being started. The individual had never done a belt change before and ‘just winged it’.  Because of the incident a background check was done and it was found he had never worked ANYWHERE he had claimed and his references were all personal acquaintances posing as former supervisors.  These were all details that could have been easily discovered with pre-employment screening.

Basically the moral of this story is if the center manager had requested an employee background check per company policy, or even used one of the company background check experts he could have avoided hiring the fraud and kept himself from getting fired for his mistakes.

For more information on background check experts , background checks , criminal background checks , employee background checks or pre employment screening contact us at the background check company or call 1.770.426.0547 

Internal Craziness

Crazy can be defined in two ways; 1. situation (i.e. you witness an event and instantly declare “wow, that was crazy”) & 2. people (i.e. that customer that becomes hopping mad over you not printing that gift receipt).  When you work in retail you grow accustom to both kinds of crazy.  The crazy that you don’t get accustomed to is employee theft.

We started to see this pattern of high dollar merchandise cards, the kind you would give to a customer if they had no receipt, all issued by the same employee.  The matter was ultra sensitive because the employee issuing the cards was an assistant manager.  The investigation started with a handful of cards totaling about $250.00 and by the end we had a total of 50 cards spanning back 2 years totaling well over $10,000.  During the interview the manager admitted to the theft and then hit us with a needed dose of reality; she was fired from her last job for doing the same exact thing.

Our company at the time did no pre-employment screening, ran no background checks, and did no criminal background checks.  This was the dose the company needed to get involved with a background check expert.  It could have saved them thousands, if not hundreds of thousands, of dollars had all employees, pre-employment or not been subjected to a background check.  Seems like a smart thing to do seeing these are the people who handle the whole of your profit and goods.

For more information on background check experts , background checks , criminal background checks , employee background checks or pre employment screening contact us at the background check company or call 1.770.426.0547

Employees that live together, steal together

One of the biggest ‘no-no’s in most every company handbook I have ever read was that employees are not allowed to cohabitate, date, sleep with, or be related to any superiors or subordinates within their home store.  When such an event occurs it usually results in the transferring of one member of the party to another department or location if not outright termination.  However I have noticed quite a few companies turning a blind eye to violations of this policy and all I can say is that it spells trouble.

In one of my stores I have five employees who are all inter-related through blood or marriage.  Two are supervisors and directly oversee the work of the other three.  The company is aware of this and has done nothing to correct the issue.  I myself have scrutinized all their actions closely as their working together provides the whole group ample opportunity to commit to employee theft.  With the supervisors in play they could circumvent LP schedules and systems to allow for untold amounts of employee theft and without a carefully and discreetly implemented employee theft investigation I would be none the wiser to any wrongdoing.  As of this writing their situation has not bore any fruit of the internal theft tree but just because it hasn’t happened doesn’t mean it won’t happen.

Just with any other employee theft investigation, if the warning signs are there, no matter how long you may have to watch the subjects you are better off doing so then letting them go without being observed.  I have come across plenty of cases where a married couple or dating duo that working together got away with thousands of dollars of cash or product just because an employee theft investigation wasn’t vigilantly carried out.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia