Preventing Employee Theft

In all my years, no employee walked out the door with an item of merchandise that had an RF tag on it. They stuck to the items that did not have any sort of tag or label. In fact, they went out of their way to find the items without them. Checkpoint tags and labels are a proactive solution to preventing employee theft from happening in your store.

One of the hardest parts of working is retail management, is dealing with internal theft- alternately referred to as employee theft. It’s a personal blow to think that someone you know, someone you trust, is stealing from you and your company.

During many employee theft investigation interviews, most employees said that they stole because they couldn’t afford the items. In my experiences dealing with these cases, it is often an unforeseen circumstance that makes these associates change their honest ways. It could be that a spouse lost their job, or medical bills came sneaking up on them.

While you can’t control the outside circumstances of every employee’s life, there are some steps you can take in preventing employee theft. By using anti theft devices like pedestals, hard tags and labels you can often keep your employees honest by making them realize how hard it will be to discreetly steal from your store. Providing visual cues like these retail anti theft devices, goes a long way to preventing internal theft.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

Don’t Question Too Much – Alpha Security

Retail anti-theft devices made by Alpha Security are designed to be more than a one size fits all solution. One size fits all might work with some things, but not with retail anti-theft devices. In order to truly protect your inventory assets, you need to prevent shoplifting in ways that are specific to your needs.

The Alpha Spider Wrap is one of the best examples of solution specific retail anti-theft devices. It is made primarily to protect merchandise that is boxed. The merchandise might be anything from popular gaming systems to expensive baby monitors. When I used the Alpha Security Alpha Spider Wrap it was for power tools.

You see, most of these boxed items are easy to be used or sold without the boxes. It was not uncommon for us to hear about guys going onto job sites trying to sell power tools at a “fair” price. Since most laborers are required to provide their own tools for the job, many of them have no problems buying them out of a box for far less than they could pay for them in a store. They just knew not to ask too many questions.

Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

 

Time and Available Resources – Background Check Experts

I have found over the years, as a result of some bad hires, that I am not an expert in pre-employment screening. I am good at pre-screening employees and face-to-face interviews. But, after a few significantly bad new hire employees, I learned a very tough lesson about the importance of finding background check experts to conduct the background checks.

I am quite confident in my abilities and skill sets that have come from years of experience. I am also quite confident to know when I need to stop and ask for help. However, I am not an expert in everything. One of those things is pre-employment screening.

It is not only taking the time to read between the lines when you interview someone for a job. It comes down to two things: time and resources. Neither of which I really have as a manager and small business owner.

Background check experts have both the time and resources that most of us don’t have to really dig down below the surface and find out anything that might be hidden, undisclosed or taken place in another jurisdiction as part of the process of a background check.

They also have the time to evaluate the results that they uncover in their research. They can follow up on information that might not be readily accessible, or might require further investigation to complete the picture.

To purchase Pre-Employment Screening Services or for more information on background check experts, background checks, criminal background checks, employee background checks or pre employment screening contact us at the background check company or call 1.770.426.0547 

Is Time on Your Side? – Background Check Company

It does not make a difference if you are conducting pre-employment screening for a new employee or background checks for a current one. The question remains the same – what are your resources compared to those of a background check company?

I would start by asking myself how much time I have to spend on this task?

The next question I would need to ask is what other commitments do I have for that same time frame. If you are like most of us, we rarely are tasked with a single item at a time. There are ongoing issues to be dealt with, reports to run or create, stores to operate and sell in… You get the idea.

So I will ask again.

What is the time frame that I am working under?

The answer is usually a very slim time frame.

I don’t have time to conduct pre-employment screening twice. As long as nothing completely egregious shows up, I will be satisfied. I am also probably only going to skim the surface of what a background check company could do.

Now let’s ask those same questions of a background check company.

How much time do they have to run those same background checks? Do they have the time and or other resources to run a more in depth check?

Can they conduct pre-employment screening a second time if there is an error, or if something didn’t show up properly?

I would safely answer yes to those questions.

To purchase Pre-Employment Screening Services or for more information on background check experts, background checks, criminal background checks, employee background checks or pre employment screening contact us at the background check company or call 1.770.426.0547

Rise Above the Challenge – Alpha Nano Gate

At a high-end retailer that I used to work for, the store had two levels with escalators going up and down in the center atrium. If anyone went up or down, we knew about it. There was no need to have anything like Alpha Nano Gate at the escalators because of our great visibility.

Where we could have used the Alpha Security Nano Gate was at the elevator. These were tucked away in a far corner right next to an exterior door.  To this day, I don’t know how much merchandise we lost out that door because someone picked up something on the second floor, went on the elevator and then scooted right out the door. It was because we had no way to prevent shoplifting in the elevator.

It was first brought to my attention when an employee had seen two women pick up several designer suits and hastily scurry toward the elevator. My employee was smart and called down to the department closest to the elevator on the bottom floor and told them to wait by the elevator and offer their assistance.

Sure enough, as soon as the elevator opened, the women were shocked to see someone waiting. They handed over the stack of suits and left the store with out trying on or buying anything.

Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

 

A Reason for the Policies- Employee Theft Investigation

The most recent consultation I did was for a little convenience market. There were very few policies in place, which made it just that much easier for employee theft to take place. I sometimes do loss prevention consultations for small business owners; however, I usually don’t go in as loss prevention.

Generally I go in as an overall operational consultant. It is easier to offer my services that way rather than saying I am here to see who is stealing from you. No owner wants to hear they have internal theft.

This particular owner was too insecure about being a tough boss. He wanted to be easy going, and easy to work with. I think he was afraid that if he acted too much like a boss, his employees would leave, or he would not find anyone who wanted to be hired for his shop.

Unfortunately, because of his lack of policies, his employees took advantage of him. They arrived late for work and frequently called in unable to work. This caused animosity to the other employees who were held up waiting for replacements to show up and relieve them of their shifts.

The employees were also allowed to ring themselves up. Several employees again took advantage of the situation. Knowing no one would check their purchases; they started adding extra, unpaid items to their bags.

As a result of the employee theft investigation, half of the staff was terminated for employee theft. It also opened his eyes to the importance of having policies in place.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

Either Inside or Out – Clothing Security tags

When we think of loss prevention or retail security, we typically think that we have a need for security tags on clothes to protect our inventory and merchandise from shoplifting. However, most retail statistics account for about forty percent of their inventory losses due to employee theft. The sad reality is that a single dishonest employee can do more damage in a short period of time than some gangs of shoplifters can incur over an entire year.

That leaves sixty percent of your inventory losses coming from other sources. Don’t be so quick to think that the rest is from shoplifting either.

It is more realistic to think that only twenty percent of your shrink comes from shoplifting – maybe thirty, depending on your location and demographic. That means the other thirty to forty percent is unaccounted for.

This last category of losses would come from operational errors. That means your inventory losses are from things like incorrect shipments, damages, or incorrect sales or return information.

Any way you look at it, the majority of losses can potentially be avoided by adding clothing security tags. Checkpoint tags, being one of the most reliable forms of clothing security, are a worthwhile investment to help reduce your inventory losses due to theft.

Visit the Loss Prevention Store to purchase Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.

For more information on Checkpoint tags, clothing security, clothing alarm, or clothing security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.770.426.0547

Get Off To The Right Start – Employee Background Checks

Most people who have a spotty background or work history have a way of sniffing out companies who do not run pre-employment screening, or who do not call for references. This puts those companies and stores at a higher risk for poor performance, excessive absences, and ultimately a higher risk of cash and merchandise theft.

As a retail security manager, I have had the pleasure of working with some of the best companies out there. I have also had the misfortune of working with some of the worst, especially when it comes to pre-employment screening. It’s not that these companies were bad, it was more about the resources they had available to them and to their employees for conducting the pre-employment screening.

I noticed a significant difference in several areas depending on how thorough of an employee background check the company did. One of the biggest areas of difference was in turnover rates. The companies who spent the time and resources to run a better check ended up with employees who seemed to stay longer.

Their retention wasn’t centered on the employees’ happiness; it was more specifically about the termination rate by management of their poor performing employees.

I also noticed that there was a higher rate of inventory discrepancies and unexplained cash shortages in those stores and companies that did not conduct thorough employee background checks.

To purchase Pre-Employment Screening Services or for more information on background check experts, background checks, criminal background checks, employee background checks or pre employment screening contact us at the background check company or call 1.770.426.0547

Simple Needs – Prevent Shoplifting

With all of the retail anti-theft devices on the market, it can be confusing and overwhelming to try and figure out what is the most useful for your shop. Just look at the Alpha Security line or retail anti-theft devices. There are more products than I can count and each one has its own special purpose.

Alpha Security designed their products with both Alpha 2 Alarm and Alpha 3 Alarm capabilities.

You can probably figure out which Alpha Security product you need to prevent shoplifting just by matching them up with the inventory item you are trying to protect. That’s the easy part to prevent shoplifting. Now it is time to figure out if you need an Alpha 2 Alarm or an Alpha 3 Alarm.

An Alpha 2 Alarm product will only activate if tampered with and the door alarms will sound if not deactivated. That is good for products where someone tries to take merchandise out of the box/ packaging to steal it, like electronics or power tools.

For an item like a high theft, expensive handbag you might want to use the Alpha 3 Alarm. This alarm will activate not only if the tag is tampered with, but will also provide an audible directly from the tag if the handbag is removed from the store without being deactivated. It is handy if the bag is concealed as the method of theft.

Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

Exceptional Sale – Employee Theft

When you are wondering if you have an internal theft situation, you can turn to exception based reporting to help guide you.

The exception based reporting is just that- exceptions to typical conduct, generally found on the POS system.

For example, if a cashier conducts a “NO Sale” They are generally opening the cash register drawer without conducting a sale. A legitimate reason for doing this would be because they incorrectly gave back a customer change, and need to fix it.

In exception based reporting, a second criteria is added- no sale following a voided transaction. That could mean that the employee rang up a customer who was going to pay in cash. Instead of hitting total at the end of the transaction, they voided the transaction out completely.

To make sure the customer still thinks they are buying your product, the cashier hits NO SALE and takes the customer’s money and gives them back their proper change.

Since the transaction was never completely processed, there is now additional cash in the drawer. At some point, the cashier will take this extra cash and pocket it, creating an employee theft situation. You would not see a cash shortage, but an inventory shortage.

In order to investigate this employee theft situation, you would either need to take a physical inventory of every single item in your store on a daily basis (not very realistic) or you could implement exception based reporting.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.